Be a QA for a Day - North East Scotland
Thursday 02/03/2023
TBC
Start Time
09:30 AM
End Time
16:30 PM
Want to Attend?
Sold Out: To be added to the waiting list please contact info@asva.co.uk
£120 for ASVA members
£156 for non-members
Our first Be a QA for a Day course of 2023 will be taking place on Thursday 2nd March. This event is a one-day workshop, giving those participating the opportunity to visit and grade another attraction as if they were a VisitScotland Quality and Tourism Advisor. Delegates will get a thorough understanding of how the QA scheme operates, what the advisors are looking for, and inspiration for positive changes that can be made to enhance the visitor experience at their own attraction.
The ability to conduct a ‘mystery visit’ is crucial to the course, so we don’t reveal the venue in advance. However, this course will take place at a venue in the North East of Scotland.
Course Info
The day is led by an experienced VisitScotland Quality and Tourism Advisor, who will begin by giving an explanation of the grading process, including a thorough overview of the grading visit and the scoring structure. This is a practical course which includes a mock grading visit to an actual visitor attraction. The aim is to ensure that delegates attending will gain a greater understanding of the VisitScotland Quality Assurance scheme and be able to identify how they can improve the visitor experience at their own attraction. The course teaches attention to detail, the art of benchmarking, and gives insight into the inner workings of the QA scheme.
The course also provides excellent networking opportunities with industry colleagues.
For further details on the course content please click here.
Delegate Info
To ensure the optimum experience for those taking part, numbers on these courses are limited to 12 delegates, with members being able to book 2 places per organisation. The cost is £120 per delegate (inclusive of vat).
Should you have any questions, please contact Helen Henderson, ASVA Membership Manager on helen@asva.co.uk
Please note, cancellation of a booking (by emailing info@asva.co.uk ) must be received at least 7 days prior to the event to be eligible for a refund. Bookings cancelled less than 7 days before the event, and non-attendance, will be non-refundable.