ASVA Events

We’re pleased to confirm that our first in-person event of the new year will be one of our ever popular Be a QA for a Day workshops, taking place on Wednesday, 7th February (please note this date has been rescheduled from the event originally planned for 24th January).

The ability to conduct a ‘mystery visit’ is crucial to the course, so we don’t reveal the venue in advance. However, this course will take place at an attraction in the Dundee & Angus area.

This event is a one-day workshop, giving those participating a thorough understanding of how the VisitScotland Quality Assurance scheme operates, what the advisors are looking for, and inspiration for positive changes that can be made to enhance the visitor experience at their own attraction.

Course aim
The day is led by an experienced VisitScotland Quality and Tourism Advisor, who will begin by giving an explanation of the grading process, including an overview of the grading visit and the scoring structure. This is a practical course which includes a mock grading visit to an actual visitor attraction. Following the visit, the group will then meet again to review the process and for further discussion.

The aim is to ensure that delegates attending will gain a greater understanding of the VisitScotland Quality Assurance scheme and be able to identify how they can improve the visitor experience at their own attraction. The course teaches attention to detail, the art of benchmarking, and gives insight into the inner workings of the QA scheme.

Taking part also provides excellent networking opportunities with industry colleagues. For further details on the course content please click here.

Delegate Info
To ensure the optimum experience for those taking part, numbers on these courses are limited to 12 delegates, with members being able to book 2 places per organisation. The cost is £120 per delegate (inclusive of vat).

Should you have any questions, please contact Helen Henderson, ASVA Membership Manager on helen@asva.co.uk