Contracted Catering Operations - Managing for Success
The second of our 2 Industry Insight webinars aimed at supporting members to maximise the revenue potential that catering offers, this next Industry Insight webinar will be held on 5th March at 10.30am. Again led by catering consultant and industry expert Sandra Reid of Fare Consulting, at this session members will explore the benefits and challenges of contracted catering operations. The focus will be on learning how to effectively manage your contract caterer, develop strong partnerships, and navigate potential pitfalls to ensure success.
Content
- Why contract out? Pros and cons
- Managing your contract caterer – service levels and KPIs
- Developing a partnership
- What if it goes wrong?
- Case study – Clare Short, Head of Enterprise, RBGE
- Top tips
- Q&A
This session will be essential for any ASVA member considering introducing a catering offer, those who already contract out catering, those who are considering changing the operating model.
About Sandra Reid and Fare Consulting – Fare Consulting Limited is an independent food and hospitality consultancy. Fare’s Managing Director Sandra Reid has over thirty-five years operational and consultancy experience in the hospitality industry. Over that time, she has ‘cheffed’ in her own restaurant in Edinburgh, taught practical cookery skills, supported social enterprise food projects and client managed catering contractors. Sandra has been a consultant for over twenty years, and launched Fare Consulting in 2014.
With specific expertise in foodservice in leisure, visitor attractions and cultural destinations, Fare Consulting has worked with many iconic attractions across Scotland and the rest of the UK, supporting them with their catering strategy, tendering and contract management. Fare also assists inhouse operations with staff and systems development, menu planning and cost controls.