How to Improve Retention Rates, Safety, and Customer Satisfaction with Staff Training
*** Please note that this event was rescheduled from 13th September to 22nd November ***
A recent survey carried out by ASVA indicated that over 70% of our members are investing at or above pre-pandemic levels in staff development and training. However, it can sometimes be difficult to measure the success of this, and identify whether investment is being made in the most effective way.
The experts at Tayl have built training systems that work for a range of sectors throughout the UK, including visitor attractions and tour operators. In this webinar, colleagues from Tayl will share how their platform can support attractions solve this dilemma, improving the enjoyability, feasibility, do-ability, and traceability of your training content and procedures.
In this webinar, you’ll discover:
- How training has changed and what it’ll look like in the future
- Why compliance training is important and how to keep a track of it
- How to make sure your brand is a part of training from onboarding to continuous development
- How to make training enjoyable by using employee generated lessons and creating achievable and useful learning goals
- Do you need a Learning Management System (LMS) or an e-learning platform and what’s the difference?
- What are some useful tools that can help improve your attraction’s training procedures?
The webinar will be hosted by Blair Lundie and David Scott. Blair is the Engagement Manager at Tayl and has experience training customers how to use SAAS systems in the construction industry. David is the Marketing Director of Tayl and helped build the system and previously worked as the Brand Manager and Content Manager at Rabbie’s Tours.
About Tayl: Tayl equips attractions, tour operators and hospitality businesses with the tools they need to deliver exceptional inhouse training. They offer 70+ free course templates on subjects such as GDPR and Fire Safety; a simple to use course builder; and the ability to see who has done which course when.
From onboarding new team members to ensuring everyone is up to date with compliance and tracking, Tayl is all-in-one affordable training toolkit.
You can find out more about the platform in this case study showing how ASVA member Dynamic Earth have used it to enhance their staff training.