Full Time

Finance and Administration Manager

Fruitmarket is looking for a Finance and Administration Manager
 
We are looking for an experienced Finance & Administration Manager to join our creative team and play a vital role in keeping our organisation running smoothly.

This is an exciting opportunity to bring your financial expertise to support one of Scotland’s foremost centres for creativity and culture. Ensuring that our creative and commercial programmes are supported by strong systems and sound management, you’ll be at the heart of our operations – overseeing budgets, compliance, and administration – helping us continue to build a strong foundation for artistic innovation and cultural impact.

Fruitmarket works to be an inclusive venue and employer. 

Application Process 
For an informal discussion about the role please contact  elizabeth@fruitmarket.co.uk.  
  
Please visit our website https://www.fruitmarket.co.uk/recruitment/ to download the job description and equalities monitoring form.   
  
Please complete the equalities monitoring information and submit a CV.  
  
Your CV should be maximum 4 pages and include a statement (up to 500 words) outlining how you fulfil the job criteria and demonstrating that you have the required skills for the post. We will also accept a statement as a video or audio file.  
 
The application should be emailed to jobs@fruitmarket.co.uk with Finance and Administration Manager as the email subject heading.  
 
We will contact shortlisted candidates directly. 
 
Application deadline: 02.03.26, 9am. 

Bunnahabhain Distillery Visitor Centre: Team Leaders, Tour Guides – Permanent & Seasonal

Bunnahabhain Distillery Visitor Centre

Love whisky, people, and great stories? Join the team at one of Islay’s most iconic distilleries!

We’re looking for friendly, enthusiastic team members to welcome visitors from around the world and bring Bunnahabhain’s whisky, history, and island spirit to life.

The roles combine hospitality, whisky experiences and retail, with shifts across seven days (with some evening work). A driving licence is a plus but not essential.

We offer a competitive salary, benefits, and the chance to be part of a passionate, welcoming distillery visitor centre team.

If the above appeals we would love to hear from you, please contact: HRinternational@cvhspirits.com

Visitor Services Manager

You will be responsible for the operational delivery of the visitor experience at The Hill House and Geilston Garden. Delivering performance standards and targets to ensure enjoyment of the property by visitors and members is maximised and key commercial, financial and development objectives are achieved to make the property fully sustainable. You will be part of a broader management team responsible for delivering an overall visitor service strategy, promoting good communication across the site and a joined-up service provision.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Staff and volunteers – (recruitment, induction, development, motivation, performance management) such that they are fully equipped and motivated to undertake their duties to the required Trust standards and that staffing budgets are adhered to;

To be responsible for instilling, monitoring and reporting a Health & Safety culture across the properties, ensuring the team work within the Trust’s policies and procedures to reduce the risk of incidents and accidents to volunteers, employees and visitors.

Budgets – (setting, phasing, monitoring, reporting, pro-active and re-active adjustments together with the Operations Manager) to ensure the finances are sustainable within the context of the wider property budgets.

Create a culture of ‘exceptional service, every time’. Delivering high standards of delivery and a consistently warm welcome within the heritage experience as well as the retail and catering departments.

Driving the visitor services experience at the Hill House and Geilston to achieve its financial targets, maximising income and profitability, using the Trust’s procedures and instructions. You will strive to be efficient and ensure cost effectiveness in all the work you do.

To develop and deliver an engaging, financial sustainable and diverse events programme across both sites.

To deliver a high-quality holiday let experience at Geilston Garden. To ensure the booking, stay and turnover of guests is delivered and maintained to the highest standard.

Responsible for the sourcing, onboarding and management of contractors on site whilst adhering to the Trust’s policies and procedures.

Ensure high standards of presentation across the property, working with other departments to ensure the delivery of the property business plan.

To assist the Regional Conservator and Curator to maintain and deliver the highest standards of conservation care to the properties interiors and collections by managing and monitoring the collections care team and ensuring all relevant policies and procedures are adhered to.

Taking responsibility for the security of the buildings, emergency procedure implementation and the opening and closing of the sites.

Duty Management responsibilities and providing relief cover as required

This role is one for which the duties, responsibilities and accountabilities require you to become a member of the Protection of Vulnerable Groups (PVG) scheme, administered by Disclosure Scotland, as this role involves regulated work with children.

Supporter Care Executive

The Audiences and Support (A&S) directorate brings together a range of creative and specialist skills to build support for our charity. Working closely with colleagues across Scotland, we protect, enhance and build the Trust’s reputation, positioning our charity as a leader in protecting and sharing Scotland’s natural, cultural and historic places for everyone to enjoy. By listening to our audiences and placing them at the heart of what we do, we grow support for our charity; increasing membership, inspiring visits and generating vital income through philanthropic work.

The wider purpose of the role is to support the interactions we have with our supporters ensuring that we build meaningful relationships with them through our excellent supporter care to encourage loyalty of support and in turn, generating the vital funds we require for the continuation of our charity’s work.

The specific purpose of the role is to provide excellent service and care to our many supporters, including but not limited to our circa 340,000 members, many donors, and visitors. It’s your role to build strong relationships, offer great service and encourage future support, providing a positive experience of the National Trust for Scotland. As well as processing memberships and carrying out administrative tasks, you will be the first point of contact for general enquires for the organisation and It’s your responsibility to ensure that every interaction leaves our supporters, or prospective supporters, feeling thanked and valued and most importantly excited to continue or start their membership and support to the National Trust for Scotland.

KEY RESPONSIBILITIES

Deliver exceptional supporter care across multiple channels, acting as the first point of contact via telephone, email, social media, letter, or occasionally face to face.

Provide a welcoming and helpful experience for people contacting the charity with questions, feedback, or concerns.

Demonstrate a professional and proactive approach to interacting with supporters.

Respond to enquiries in a timely, considerate, and caring manner, in line with agreed SLAs.

Develop and maintain strong knowledge of the Trust’s activities, products, and policies, communicating these confidently to visitors, members, and donors.

Manage supporter data in accordance with GDPR and PECR regulations, proactively ensuring data accuracy and completeness.

Support Team Leaders, the Supporter Care Manager, the CRM Manager, and other internal departments with time-critical and data-sensitive tasks.

Ensure all supporter interactions are accurately logged in the CRM system and, where appropriate, passed to relevant departments.

Process supporter payments via online payment systems over the phone or by handling cheques, and manage refund requests and payment enquiries.

Take ownership of supporter enquiries and complaints, proactively seeking timely and satisfactory resolutions.

Carry out administrative tasks that support strong supporter relationships, including processing memberships, Gift Aid, direct debits, data cleaning, and consents.

Participate in system testing to ensure systems are fit for purpose.

Contribute proactively to process improvement and development, maintaining and creating guidance notes relevant to the role.

Work collaboratively with teams across the organisation, including those based at properties, to provide training and promote the importance of excellent supporter care.

Support outbound retention and recruitment campaigns via telephone, email, or mail, where required.

Senior Fundraising Officer

Use your skills and experience to save endangered species from extinction and improve people’s lives through closer connection with nature. Join our small but highly successful fundraising team based in the heart of Edinburgh Zoo and you’ll have an amazing opportunity to make an impact on conservation in Scotland and around the world.

The role:

Building on a successful individual giving programme at the Royal Zoological Society of Scotland (RZSS), this role focuses on developing a new legacy and in-memory giving programme, encompassing marketing campaigns, stewardship, legacy administration and events.

This is permanent, part time role (22.5 hours per week) based at Edinburgh Zoo, but working across both sites which also covers Highland Wildlife Park.

Some of the things you’ll do:

Work with the Fundraising Manager to develop and deliver compelling new legacy and in-memory giving campaigns for RZSS.
Liaise with relevant colleagues, including fundraising, marketing and communications teams, to gain insights into our audiences and help to prepare legacy and in-memory giving copy and messaging.
Lead on activities to promote legacies and in memory giving across all relevant RZSS platforms, including our websites, digital channels, events and direct mail.
Lead on the planning and promotion of legacies and in-memory giving through on-site collateral and signage at Edinburgh Zoo and Highland Wildlife Park
Develop and manage fundraising data on the CRM system relating to legacy and in memorial giving, supervising other staff when necessary to ensure all data is entered correctly and kept up to date, producing reports upon request and ensuring that financial information is handled with sensitivity.
Use supporter data to inform and improve the legacy and in memorial programme.
Identify trends in fundraising and recommend opportunities to senior colleagues.

What we’re looking for:

Educated to Degree level in relevant subject or equivalent level of experience in a similar role.
CIOF Certificate of Fundraising or equivalent experience
Extensive knowledge of donor cultivation and stewardship principles
NEBOSH general certificate or equivalent qualification.
Excellent written and verbal communication skills, e.g. producing creative materials for fundraising, with the ability to tailor complex information to a wide range of audiences/donors including those a senior level or requiring a sensitive approach
Demonstrable experience of working in a similar role, meeting deadlines in a busy environment.

What you’ll get in return:

Starting salary between £19,938 – £20,436 (offer based on experience / salary pro-rated based on 22.5hrs per week) with future salary progression up to £22,223 per annum (FTE £33,230 – £34,060 with future progression up to £37,038 per annum)
22.5hr working week (may require some occasional evening/weekend working)
Hybrid working option available
34 days annual leave (pro rata)
Discount in both retail/catering
Access to a healthcare plan
Access to Employee Assistance Programme (EAP), that provide 24-hour counselling and support, including health, legal, finance, wellbeing and family advice.
Employer contributory pension scheme

You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.

Partnership Development Coordinator

The Partnership Development Coordinator will strategically build bridges between NMMS and a wide range of external stakeholders – including communities, local and national organisations, businesses, and education providers – in order to expand the museum’s networks, create opportunities for collaboration, and support organisational sustainability.

This role is about building capacity, partnerships, and pathways that enhance NMMS’s programming, income generation, and impact, ensuring activity is aligned with the museum’s Masterplan and Three-Year Business Plan.

This role is funded by the National Lottery Heritage Fund.

More info, the full job description and details how to apply can be found on our website https://nationalminingmuseum.com/job-vacancies/

Seasonal Ranger

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Estate management

Carry out practical tasks, including patrols, litter clearance, maintenance and repair of footpaths, fences, stiles and other infrastructure, vegetation clearance, habitat management such as tree planting, seed collecting and tree nursery work.

Visitor Engagement

Welcome visitors in a friendly, efficient, and knowledgeable manner, answering queries and provide information about the property, facilities, and the local area.

Provide a positive visitor experience to the estate by assisting with car parking, property checks, events and onsite activities when required.

Actively engage with visitors while carrying out practical tasks to raise and improve public awareness of key issues including footpath erosion and landscape protection, habitat restoration, responsible access and promoting the Trust.

Assist with delivery of the events programme by leading guided walks and educational events.

Plan and deliver, with assistance from colleagues, a programme of events for the Young Naturalist’s Club, the Green Team.

Other duties

Assist with other areas of property work, such as biological monitoring, if/when necessary.

Seek to minimise our environmental impact through sustainable working practices and sensitive use of power, equipment, transport, and other resources.

Working together

Support a strong health & safety culture by complying with the property’s Safe Systems of Work to safeguard yourself and colleagues.

Evening Duty Manager

Join our team as the Evening Duty Manager at The Real Mary King’s Close.

The Real Mary King’s Close is buried deep beneath Edinburgh’s Royal Mile. On their fully guided tour, guests follow Edinburgh’s past residents in these underground alleyways and hear the real stories of the people who lived, worked and died there. Join us to experience over 400 years of history and unlock the secrets of Edinburgh’s only preserved 17th-century street.

We are currently recruiting for an Evening Duty Manager to join our team on a fixed term basis. You must be a natural leader who is ambitious, flexible, reliable, and possess excellent communication skills whilst enjoying working as part of a team. The role is varied and you need to be a fast thinker and work well under pressure.

Our attraction’s success revolves around our guests and you’ll spend every day finding ways to do things better, for them. Our guests will expect very high standards, so everything we do will be geared towards giving them an outstanding experience every time they visit.

We are looking for someone that has a guest focused approach. You will be passionate about our standards and implementing our ways of working, ensuring that the attraction operates within procedure at all times.

You will have a flair for guest service, strong communication skills, and a friendly attitude towards colleagues and guests. The flexibility to work weekends and bank holidays is also essential.

In return, we will invest in your career.

We offer a salary of £28,600pa

Plus:

Mental health first aiders on site as well as access to 24/7 Employee assistance program
Free breakfast club
Wellness committee – monthly wellness events for team
Continued training for personal development
ASVA passes
Matching the Real Living Wage Foundation
Discounts in retail and café offering
LGBT+ friendly workplace
Plus additional benefits as part of the Continuum Attractions team…

Contract: 35 hours per week available. Fixed Term (March 2026- November 2026) Weekends & Bank Holidays included.

This role is late nights only – finishing time would be 11:30pm. Shifts would mainly be 4:30pm – 11:30pm.

Salary: £28,600pa (to be reviewed in 2026 pay reviews in 1st quarter).

View full the full job description on The Real Mary Kings Close website.

If you think this is the perfect job for you send your CV and covering letter to –

recruitment@continuumattractions.com

We look forward to reviewing your application!

Head of Accommodation & Commercial Performance

Head of Accommodation & Commercial Performance
Contract: Full-time, permanent

About Lost Shore
Lost Shore is Europe’s largest inland surf destination, combining world-class waves with accommodation, food & drink, and events. We’re building a true surf resort experience — not just a surf session, but a full stay, community, and destination. As we grow, accommodation is becoming a critical part of our commercial success, and we’re now looking for someone to take real ownership of this area of the business.

The Role
This is a commercial hospitality role, not just an operational one. You will be responsible for driving occupancy, optimising pricing, improving the guest journey, and working with marketing, surf, events, and F&B teams to turn stays into a core revenue stream. You’ll have genuine influence over performance and how the accommodation product is positioned and sold.

Key Responsibilities

Commercial & Revenue Performance
– Own accommodation occupancy, ADR and revenue targets
– Manage all booking channels (direct, OTAs, group bookings)
– Develop and manage pricing and yield strategies by season and demand
– Create and optimise stay packages with surf, events, and food & drink

Marketing & Distribution
– Work with the marketing team to ensure accommodation is clearly promoted
– Improve OTA listings, photography, descriptions, and guest communications
– Develop group, corporate, and event-related stay opportunities

Guest Experience & Operations
– Oversee check-in, guest communication, and on-site experience
– Work closely with housekeeping and maintenance to protect standards
– Monitor reviews and feedback and lead improvements where needed

Leadership & Collaboration
– Support and coordinate accommodation-related staff and supervisors
– Work cross-departmentally to align capacity, demand, and guest experience

What We’re Looking For
– Experience in hotels, hostels, resorts, serviced apartments, or similar
– Strong commercial mindset — comfortable with targets, data, and pricing
– Confident working across operations and marketing
– Proactive and innovative, able to identify and seize opportunities
– Organised, proactive, and guest-focused
– Excited by experience-led hospitality, sport, or destination venues
Revenue management experience is a huge plus, but attitude and commercial thinking matter just as much.

Why Join Lost Shore?
– Unique opportunity to shape and grow a standout accommodation product
– Real ownership and responsibility for commercial performance
– Dynamic, ambitious business with strong brand potential
– Work in an exciting surf, sport, and lifestyle-led environment

How to Apply
Send your CV and a short note explaining why this role interests you and what you would bring to Lost Shore.
**Those progressing to the next stage may be contacted before the closing date, so we encourage you to apply early**

Seasonal Ranger

JOB PURPOSE

As part of the team which cares for our sites across the Scottish Borders, a Seasonal Ranger plays a crucial role in ensuring that our conservation ambitions go hand in hand with welcoming our local community and visitors from across the globe to this well-loved place.

To provide a warm and informative welcome for visitors to Grey Mare’s Tail nature reserve and be a passionate advocate of the site and the National Trust for Scotland. Giving our places a voice and improving the visitor experience for all.

You will work out in the landscape, on walking routes, in our parking areas, acting as an ambassador for the National Trust for Scotland, building awareness and support for our charity. You’ll leave those you meet with a desire to respect, protect and enjoy this special natural environment and an understanding of how they can help do this.

You will work on your own and with other staff and volunteers, on a variety of tasks to help us achieve the high presentation and habitat management standards expected of a National Trust for Scotland sites.

You will contribute to the long-term sustainability of our region through income generated at payed-for events, memberships and donations inspired by our work, growing our capacity through volunteers and cost-effective use of resources.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Combine responsibilities across the following areas of work with direct implementation yourself and by overseeing the work of others such as contractors, volunteers, and colleagues:

Nature conservation

Survey wildlife and habitats and feed this knowledge into management decisions, marketing of natural heritage, and further development of our voice.

Maintain and manage habitats, wildlife with the aim of protecting species and increasing biodiversity.

Contribute to the planning and lead the delivery of practical conservation to deliver the outputs agreed in the Annual Operating Plan.

Visitor Services

Provide information to visitors to encourage more visitors and help people get more out of their engagement with natural heritage. Give more back to it including “upselling” (e.g.: of membership) using face to face and by other means of interaction such as social media.

Participate in a programme of estate patrols at busy times and locations, including weekends and evenings, to engage with tourists, outdoor activity enthusiasts and campers, championing a “leave no trace” culture and providing practical advice based on the Scottish Outdoor Access Code.

Welcome customers in our car park in a friendly, efficient and knowledgeable manner, answering queries and providing information about the property, facilities and the local area.

Contribute to the development and delivery of products that bring alive our stories, including on-site displays, self-guided trails, signage, guided walks, talks or other hands-on activities.

Maintain countryside estate infrastructure at small, day to day scale (e.g. paths, gates, signs, vegetation management) to achieve ecological, visitor services and safety outcomes.

Spending time in the interpretation trailer on site, delivering accurate and up to date information and providing a warm welcome.

Assist with events such as public gatherings, NTS events and weddings.

Community engagement

Communicate with local stakeholders, neighboring landowners, local businesses, local/regional agencies and others to increase understanding of their and our aims and develop collaborative working to help deliver our priorities.

Develop and maintain sound relationships with representatives of key parties who have interests in the property including neighbours, local businesses, the local community and user groups.

Learning

Provide educational and other outreach activities on site or to the community local to the natural heritage and to communities of interest, including for volunteers.

Other responsibilities

Work with the wider Borders team and occasionally help with events and activities at other sites in the Borders cluster.

Management of practical conservation and wildlife recording.

Ensure that all activities undertaken are compliant with the Trust’s health and safety policies and procedures including the safe system of work (SSOW), and environmental policy and practices.

Undertake general retail duties on occasion, including property enquiries and cashing handling. Suitable training will be provided.

Manage contractors and supervise volunteers.

Develop and deliver visitor safety in the countryside.

Engagement and involvement with projects as required.

Head of Marketing and Communications

Glasgow Science Centre (GSC) is an educational charity and leading science centre and visitor attraction with a 5-star status. Our mission is to inspire everyone to explore and understand the world around them and to discover and enjoy science.

We are a place of learning, creativity, curiosity, and fun, inspiring and empowering around half a million people every year, both inside and outside our amazing centre in Pacific Quay, on the banks of the Clyde.

An exciting new opportunity has arisen to join our Executive Management Group as a Head of Marketing and Communications.

You will work with the CEO, Directors and Executive Team to create, develop, plan, manage and deliver a strategic sales, marketing and communication plan to achieve GSC’s corporate objectives on a consistent basis across a range of channels.
You will raise the profile of GSC with innovative campaigns and marketing collateral, constructing relevant and exciting messages to a diverse range of audiences that are simple, clear and consistent.

You will also manage, inspire and motivate the Communications team to deliver a creative and exciting marketing and communications plan using different media to maximise engagement numbers (and income) from all audiences including public, education, government and industry.

You will have a passion for excellence, creativity and innovation, a generator of new ideas. You will be a leader with the ability to work collaboratively but can make decisions and take the initiative. You will also be able to manage a complex and varied workload and can analyse information methodically and efficiently.

Multimedia Officer

About us

The Royal Zoological Society of Scotland (RZSS) is a wildlife conservation charity with a bold vision: a world where nature is protected, valued and loved.

Edinburgh Zoo and Highland Wildlife Park are our gateways to the natural world through which people can experience nature.

How you you’ll contribute to our mission

Deliver high-quality, engaging multimedia content, including videography, photography and graphics, to maximise audience engagement, brand visibility and commercial performance and strengthen our reputation as a global leader in conservation, science and community engagement.

Some of the things you’ll do:

Deliver engaging social media content for Edinburgh Zoo, Highland Wildlife Park, and RZSS initiatives, covering conservation, fundraising, membership, events, and visitor experiences

Produce high-quality, impactful multimedia content, including videography, photography and graphics, tailored to diverse platforms and audiences

Collaborate with colleagues across RZSS to deliver compelling campaigns

Maintain consistency with brand guidelines and ensure content meets accessibility standards

Provide daily support in monitoring, scheduling and responding on social media channels

Identify and manage reputational risks, protecting organisational credibility and trust

Support communications preparedness for major incidents, including emergency protocols, training and crisis response planning

Track performance, analyse KPIs, and deliver actionable insights to strengthen reach, engagement, and impact

What we’re looking for:

Degree-level education or equivalent experience
Deep understanding of social media platforms, trends and analytics
Strong content creation (copy, graphics, videography and photography)
Social media management and audience growth
Experience of planning and delivering social media campaigns
Experience of managing multiple projects and deadlines
Please see the role profile for further information on what the role involves and essential/desirable criteria.

What you’ll get in return:

Starting pro-rated salary of £28,037 or £28,738 (offer based on experience) with future salary progression up to £31,250 per annum
37.5 working week (5 over 7/ variable days)
34 days annual leave (pro rata)
Discount in both retail/catering
Access to a healthcare plan
Access to Employee Assistance Programme (EAP), that provide 24-hour counselling and support, including health, legal, finance, wellbeing and family advice
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.
Please see the role profile for further information on what the role involves and essential/desirable criteria.

If this role excites you and aligns with your career aspirations, click APPLY now.

This role is subject to standard pre-employment checks, including the candidate’s right to work in the UK and Basic Disclosure check.

Please note that shortlisting of applications and interviews for this position will take place while the advert is live. The advert will close once a successful candidate has been found.

Interested candidates are therefore encouraged to submit applications, as soon as possible.

The Royal Zoological Society of Scotland is an equal opportunities employer. Our policy is to recruit a diverse workforce following the guidelines of the Equality Act 2010.

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