Full Time

JOB PURPOSE
The main purpose of this role is to clean and maintain standards in the holiday accommodation situated at Brodick Castle. The post holder will provide an efficient, reliable service and high standards in housekeeping based on the needs of the property. Areas will also include but are not limited to; holiday accommodation, visitor restrooms, café’ and castle, ensuring that these areas are cleaned and maintained to the highest standards, to make the property the best possible place to visit and work.
Occasional evening work may be required as well as supporting other departments on site depending on operational need at the time.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
The post holder is responsible for always providing a consistently high standard for visitor care which includes a wide variety of housekeeping duties in connection with the well-being and care of the property. Besides the focus on the area housekeeping the role supports other areas such as admissions, catering, retail, functions and events etc. in response to the needs to the business.

• Changeovers in the holiday accommodations.
• General cleaning of surfaces (e.g. windowsills, skirting boards and doors) and the vacuuming/cleaning of floors as appropriate and cleaning of the public areas, offices, meeting room, retail, café areas, public and staff toilets and entrances to the Museum and other areas as required.
• General maintenance, include things like replacing bulbs, function and event set ups, small DIY repairs.
• Contribute to major deep cleaning tasks during certain periods of the years.
• Empty and clean bins and remove waste to designated area, including the separation of waste, i.e. recycling, and any other duties which are in line with our green policies.
• To use cleaning materials appropriately, as instructed and economically; to inform Line Manager when stocks are low.
• To ensure that tools and equipment are in good working order, reporting any faults to Line Manager.
• Reporting losses/breakages, wear and tear and repairs required immediately to your line manager.
• Wearing correct uniform, name badges, or PPE as required.
• Follow Trust policy regarding Health and Safety, Environmental Sustainability, and Collections Care;
• Report to Line Manager any defects seen which are likely to affect public experience and security.
• Only use approved cleaning materials and in accordance with manufacturers printed instructions and COSHH regulations. Chemicals should never be mixed with other chemicals.
• Ensure Safe Systems of Work and guidelines are implemented effectively within the role.
• The postholder is required to attend the Trust’s training programs to maintain and improve on their technical skills.
• Deliver excellent customer care (internal and external) to foster a friendly and inviting atmosphere for visitors, staff and volunteers.
• Working in harmony with other departments; visitor services, events, gardening, maintenance and site repair employees/contractors.

The current duties of this job do not require a criminal records (Disclosure Scotland) check to be carried out.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Qualifications
• No formal educational qualification required.
• Current, clean driving license is required.

Skills, Experience & Knowledge
Essential
• Sound previous housekeeping experience including:
o cleaning and presentation of areas open to the public
o Evidence of taking action to identify health and safety issues, required repairs, damage etc.
• Personal commitment to high standards of cleanliness
• Personal commitment to excellence in customer care
• Flexible, helpful outlook to customers and colleagues
• Attentive to detail with an eye for presentation and finish
• Ensure that all activities undertaken are compliant with the Trust’s health and safety policies
• Excellent interpersonal skills, with an ability to get along with a wide range of people
• This is a physical job, which will normally include use of vacuums, mop and bucket, lifting, fetching and carrying laundry and objects
• Working flexibly in response to the needs to the business, including evening/weekend work and lone working
• An understanding and commitment to the aims and objectives of the National Trust for Scotland
• Living the values of the National Trust for Scotland and encourage colleagues to do the same
o The ability and willingness to understand others’ perspectives and to consider the impact of your actions on them and to adapt your actions as necessary.
o The ability and willingness to learn and try new things, to be flexible and step outside of your comfort zone.
o An open and honest way of communicating, ready to ask others for their ideas and to be open to hear and consider different points of view.
o A pro-active approach to taking initiative and to driving forward ideas and projects designed to improve daily operations and deliver an exceptional visitor experience.

Full-time and Fixed Term to 31 March 2030
Salary £32,171 – £35,093 per annum
Plus generous benefits package
Hybrid / flexible working

About the role

We are delighted to announce a new opportunity for an Assistant Curator to join our Collection & Research team. In this role you’ll play an important part in helping to deliver our ambitious international touring exhibitions programme, enabling works from Scotland’s national collection to be shared with audiences around the world. The touring programme consists of bespoke exhibitions drawn from works that cover the breadth and range of the collection.

We’re looking for a highly organised and detail-oriented individual with the ability to manage time effectively and meet deadlines. You will already have professional experience of working in a gallery or museum environment, or with an art or heritage collection and have a particular area of art historical interest or expertise.

You’ll be confident working both independently and collaboratively, supported by colleagues across the Collection & Research team. A clear and professional communicator, you will build strong working relationships with colleagues, partners, and stakeholders, while keeping relevant parties informed of progress and any issues.

You will work with the dedicated international touring exhibitions team, and a wide range of stakeholders across the organisation, as well as with external partners. Therefore, the ability to build effective working relationships and communicate clearly is essential.

You’ll also be passionate about making art accessible to everyone and committed to supporting equality, diversity, and inclusion in the workplace.

About the Touring Programme

National Galleries of Scotland is launching an ambitious international touring programme contributing to our aim to make art work for everyone. This new initiative builds on past touring success and increases opportunities for the collection to be shared with audiences across the world. The touring programme is also part of our strategy to grow our income to ensure our future financial sustainability.

Work has already begun and we are now recruiting a number of posts from May 2026 to support taking the touring programme forward. The programme will run initially to 31 March 2030. The success of the initiative will determine next steps for both the programme and the team supporting it.

You will help to deliver this ambitious new initiative. This is an excellent opportunity for a results-driven individual to demonstrate their impact and contribute to shaping the success of the programme.

The difference you’ll make

As part of the Collection & Research department, you will help with the organisation, administration and delivery of the touring exhibitions programme. Reporting to the Director of International Partnerships your duties will include but not be limited to:

-Acting as the key curatorial point of contact for the touring exhibitions programme with colleagues across the organisation, borrowing venues, and external stakeholders ensuring clear and consistent communication.
-Working closely with colleagues across the Curatorial & Research department in the research and development of the touring programme.
-Scheduling meetings, providing admin support and taking minutes for the project team and other related meetings.
-Assisting in tracking budgets, ensuring they are accurate and updated.
-Maintaining project files and associated documentation, to ensure all information is up to date and easily accessible.
-Collecting and collating relevant information for project reports, evaluations, and KPIs.
-Working closely with the Collections Management team to update loan and object records on Axiell
-Assisting with due diligence provenance research.
-Collating and writing interpretative material for the touring works, in-gallery and on-line, meeting the National Galleries of Scotland tone of voice, interpretation framework and editorial processes.
-Liaising with collections management colleagues to ensure the highest standards of care and protection for the collection.
-Liaising with the Communications team with information regarding the touring schedule.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

-A degree or equivalent in art history or a related subject.
-Professional experience of working in a gallery or museum environment and/or evidence of professional experience working with art/heritage collections.
-A proactive approach with the ability to take initiative.
-Excellent written and verbal communication skills.
-Strong organisational and administrative skills, including an ability to prioritise effectively and work accurately without close supervision.
-Ability to work as part of a team and develop and maintain effective working relations with a broad range of people and teams, internally and externally.
-A demonstrable commitment to supporting the organisation’s equality, diversity and inclusion principles.
-Proficient IT skills particularly Microsoft Office 365.

It would also be great if you have:

-A working knowledge of Axiell Collections or another collections management system.
-Knowledge of another language.
-Experience of working internationally.

Please apply directly via our careers portal. Applications via email will not be accepted.

The closing date for applications is 12 noon on Wednesday, 13 May 2026.

Brand Home Guide

Glen Ord Visitor Centre

Full-time

6 months Fixed Term Contract

Salary: 26,678.31/annum (plus bonus, product allowance, private pension, sharepurchase scheme and many more)

We have an outstanding opportunity to join our dedicated team at our Glen Ord Visitor Center as a Brand Home Guide. Glen Ord is an iconic visitor centre that provides extraordinary visitor experiences to all our visitors from around the globe.  We captivate and educate our guests whilst leading them throughout our full-sensory interactive tour and tasting experiences. Our people are making history every day and act as true ambassadors for this inspiring brand.    

This role will require weekend and evening work.

About The Team

This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and every one of our venues across Scotland. Our Malt Brand Homes will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process.   

You will be responsible for:

Being an integral part of the visitor centre team, as a Brand Home Guide, you’ll be required to deliver high standards of customer service and an outstanding and memorable visitor experience.

Our tours are the opportunity for the public to learn who we are and what we do, you’ll be guiding them around our beautiful distillery representing the brand and Diageo using the full training provided.  

You will assist with ticket sales and promoting our brand throughout the full experience, from warmly greeting our guests to providing advice and information on the offerings of our outstanding visitor experience. 

There will be shop duties and upselling products will be required alongside the merchandising of our other products in the retail area.  

You’ll help with the planning and implementation of special events throughout the year.  

  

To be successful in this role:

We’re looking for people with character: driven, resilient and open-minded.  Are you passionate about customer service and a team player? We certainly hope so!  

  We’re looking for someone who values the importance of working in a team and being able to build strong working relationships with customers as well.  Ideally you will have insight into the drinks industry or worked within a hospitality environment.

Working with Us

Join us and you can also expect a highly competitive and flexible rewards and benefits package including:

Product allowance

Contributory pension scheme

Competitive annual bonus (dependent on performance)

Generous holiday allowance

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

Feel inspired? Create a future worth celebrating with us!