Full Time

Marketing Executive

JOB PURPOSE
The role of the Marketing Executive is to help plan, deliver and evaluate marketing activity that supports our charity’s vision and objectives.

The post-holder will work closely with A&S colleagues to support property marketing and seasonal events; membership recruitment and retention campaigns; brand activity; fundraising campaigns plus commercial marketing support including retail, weddings and F&B.

This is a fixed term maternity cover role for approximately 12 months.
KEY RESPONSIBILITIES
1. Assist Marketing Managers to develop and deliver marketing plans and tactics to increase visitor and member numbers and meet A&S objectives.
2. Assist in developing appropriate marketing messaging and collateral in support of agreed marketing plans, tactics and other activities.
3. Build and maintain strong relationships with A&S colleagues, property teams, regional teams and other directorates to keep up to date with developments, needs and opportunities.
4. Maintain and enhance good working relationships with external partners on promotional activity for properties such as VisitScotland and Discover Scottish Gardens.
5. Deliver compelling content/promotion of properties in national, regional, and local tourism publications and websites and manage property listing with partners such as VisitScotland.
6. Support planning and delivery of property event marketing across the season, including Easter, Summer, Halloween and Christmas.
7. Help plan and deliver paid-for marketing activity for cross-functional teams (i.e., Retail, Fundraising, Property teams, Commercial etc.)
8. Identify ad hoc opportunities to enhance marketing activity across the marketing team, more widely within A&S and throughout the Trust.
9. Monitor, track and report on results of campaign activity across the Marketing team
The current duties of this job don’t require a criminal records (Disclosure Scotland) check to be carried out.
REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications

Essential
• A relevant degree or Marketing-specific qualification or equivalent experience.
Experience

Essential
• Knowledge of the complete marketing mix and understanding of marketing planning.
• Understanding of above and below the line marketing tools with an eye to future marketing approaches.
• An understanding of different audiences and how to successfully engage with them.
• Experience of working with marketing agencies/external consultants and writing campaign briefs.
• Good teamwork skills.
• Creative and collaborative.
• A proactive approach with problem solving skills.
• Demonstrable high levels of interpersonal and communication skills and confidence in dealing with a wide range of stakeholders.
• Demonstrable experience of the Trust’s core Values (brave, caring, curious, inclusive, vibrant).
• Ability to manage time efficiently and effectively in an environment of changing priorities.
• A current valid driving licence, with the ability and confidence to drive in the UK.

Master Skipper (Fixed term with possibility of permanent)

Cruise Loch Ness is a long-established, family-owned visitor attraction operating year-round tours on one of Scotland’s most iconic locations. As proud ASVA members, we are committed to delivering exceptional customer experiences, industry-leading safety standards, and a warm Highland welcome. We are now seeking a highly skilled and customer-focused Master Skipper to join our team.

About the Role:
As Master Skipper, you will take full command of one of our vessels, ensuring the safe and efficient operation of scheduled cruises, private charters, and specialised sailings. You will lead your crew with professionalism, ensuring every visitor enjoys an informative, memorable and safe experience on Loch Ness.

You will be responsible for:
• Safe navigation and operation of the vessel in accordance with MCA regulations and company procedures
• Leading and coaching crew members to maintain exceptional service standards
• Conducting passenger briefings and engaging with guests in a friendly and approachable manner
• Ensuring pre departure checks, maintenance logs and safety equipment inspections are completed to the highest standard
• Responding calmly and effectively to unexpected situations, weather changes or operational challenges
• Upholding the values of ASVA through outstanding visitor care and operational excellence

About You:
We are looking for a qualified and confident skipper who takes pride in their work and leads by example. You will be someone who understands both the responsibility of vessel command and the importance of creating unforgettable visitor experiences.

Essential requirements:
• Commercially endorsed RYA/MCA BML qualification appropriate to vessel and operating area (Tier 2, Level 2)
• Strong command experience on passenger carrying vessels
• Excellent communication skills with a friendly, visitor-focused manner
• Ability to motivate and support crew members
• Strong situational awareness and sound judgement
• High standards of professionalism, reliability and safety awareness

Desirable qualities:
• Knowledge of Loch Ness and the local area
• Experience working in a visitor attraction, tourism environment or similar
• First Aid certificate
• A passion for storytelling or interpretation to enhance the guest experience

What We Offer:
• Competitive salary with progression opportunities
• Full training and ongoing professional development
• Supportive, family run working environment
• The chance to work on one of Scotland’s most famous bodies of water
• 28 days holiday (pro rata) + 3 paid festive bank holidays
• Workplace pension

How to Apply:
Please send your CV and a short covering letter explaining why you would be a great fit for this role to Paul@crusielochness.com

Guiding Crew Member (Fixed term with possibility of permanent)

Contract: 12-month fixed term (potential permanent)

Hours: Nov–Mar: 30–40 hrs/week; Apr–Oct: 40–48 hrs/week (5 days out of 7; flexibility)

What you’ll do
• Assist with safe operation of passenger vessels (compliance & procedures)
• Share engaging commentary on Loch Ness history, wildlife, and the monster
• Support boarding, crowd control, and emergency procedures
• Maintain high standards of cleanliness on board & queuing areas
• On board sales & stock support; excellent customer service

What you’ll bring
• Friendly, outgoing, professional manner; clear communication
• Team player, safety conscious, reliable
• Guiding/hospitality experience desirable (not essential)

Benefits
• 28 days holiday (pro rata) + 3 paid festive bank holidays
• Workplace pension
• Paid lunch break for shifts over 6 hours
• Training & development

Apply: Send CV & cover letter to paul@cruiselochness.com.

Bookings & Administrative Assistant (Fixed term with possibility of permanent)

Contract: 12-month fixed term (potential permanent)

Hours: Nov–Mar: 30–40 hrs/week; Apr–Oct: 40–48 hrs/week (5 days out of 7; flexibility)

What you’ll do
• Manage customer bookings and enquiries (online & in person)
• Support office & ticketing operations; maintain accurate records
• Daily sales reconciliation; financial admin (Xero)
• General office duties as required

What you’ll bring
• Office admin & customer service experience
• Strong organisation and communication; attention to detail
• Team player who can work independently

Benefits
• 28 days holiday (pro rata) + 3 paid festive bank holidays
• Workplace pension
• Paid lunch break for shifts over 6 hours

Apply: Send CV & cover letter to paul@cruiselochness.com.

HR Partner (Commercial)

HR Partner Opportunity – based in West Lothian.

Are you an experienced HR professional, looking to bring heart, soul, hustle and a whole lot of fun and experience to helping shape our business across our commercial and central support services teams?

———————————————————————

Setting the Scene

Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable, and respected, family business’

We are Ian Macleod Distillers (IMD), a fourth-generation family owned and managed whisky and spirits business operating across the UK and internationally. We are producers of multi award winning premium whisky and gin with many other whiskies and spirits as part of our portfolio. Crafting Spirits With Passion, is what we do best… not only are we producers of exquisite brands, but we are also distributors and suppliers in B2B and B2C channels. We are a brand led, successful family business with our spirits (people and brands), at our very core. Driven by passion, enthusiasm and solid business values, we are now expanding our B2C offering and continuing to invest in each of our brand homes as our brands continue to evolve and grow.

———————————————————————

Our Opportunity

Here in Ian Macleod Distillers, we believe that in the right environment, people can and do thrive. It is a simple and straightforward belief. Through curiosity, clarity, and connection, it is all about working ‘in good company’.

As our business continues to evolve in scale and complexity, we are now looking for an HR Partner to join our small team. The role will suit someone who brings strong commercial understanding and business acumen. The role will support a number of our commercial teams across sales, brands, and central support services, helping to shape and deliver our business agenda and our people plans that are aligned, agile, and ambitious. We are specifically looking for an experienced HR professional who has breadth and depth of HR experience related to scoping out, setting up and managing a variety of governance models such as Employer of Records (EoR), registered offices and subsidiaries.

This is a visible and hands-on role. Working alongside department leaders, the role of HRP (commercial) will support and enable leaders, encouraging ongoing passion and energy around performance and culture. The HRP will have a part to play in the development and refinement of people strategies alignment to department needs and overall business ambition. The significance of the role will be to support the business right size and scale internationally, combined with actively hiring well, embedding succession planning, and contributing to the growth of both individual and team capabilities and strengths, navigating change, and building strong, healthy and engaged departments and overall working environments.

———————————————————————

What the role looks like

You will work as a true partner to the department leadership teams – trusted, proactive, and always aligned to the commercial goals. Your days will be a blend of strategic thinking and significant practical outputs and actions, including:

Governance & Structure: Scoping out and embedding different governance and contractual engagement models across various international markets, making sure opportunities are contractually and legally compliant, commercially viable, financially sound and right sized.
Recruitment & Talent: Planning ahead, advising on the best approach, proactively headhunting, reducing reliance on agencies, talent mapping and shaping compelling, values-led hiring and retention campaigns.
Learning & Development: Identifying needs, building internal capability, and supporting succession plans that are authentic and culturally aligned.
Employee Relations & Change: Coaching managers, supporting fair and confident decision-making, and helping teams through periods of growth and transition.
Engagement, Culture & Reward: Creating an environment within key departments where people feel empowered and inspired. Owning the engagement process and working with department leads to turn insights into action. Partnering with managers to build strong, two-way communication, and supporting a culture where feedback flows, and progress is shared. Assisting managers with the development of meaningful reward and recognition initiatives to help celebrate effort and impact in ways that reflect who we are and not just what we do.
Data, MI & Systems: Using insights to spot patterns, making smart decisions, and continuously improving how we support and develop our people and the commercial viability of the department goals and ambitions.
———————————————————————

Who you are

You are likely to be someone who already has lots of similar experiences and who has worked for growing and expanding small and medium sized businesses operating which have operated in the UK and internationally. You will enjoy being close to the beating heart of the business – talking, listening, advising, and building. You know that greatness is built on relationships. You will have worked in a fast-paced, commercially minded environment, and you will be comfortable with balancing big-picture thinking with roll your sleeves up detail and delivery, in an agile, resilient and tenacious manner.

You will bring:

*Strong HR generalist experience across governance models, recruitment, learning, employee relations, and engagement (ideally experience with TU negotiations and relationships)
*A roll your sleeves up attitude and desire to get stuck right into the detail
*A confident, calm presence, especially in moments of change or challenge
*A highly commercial mindset
*Great communication and influencing skills
*Curiosity, accountability and proactivity in spades
*Clarity of thought, structure, and a drive for continuous improvement
*The ability to work independently without the need for detailed management oversight
———————————————————————

Why join us?

Our overarching people ambitions are all about helping people do their best work. We nurture curiosity, empower individuals, and provide space to grow. We believe success comes from agility, accountability, and relationships built on trust, respect and integrity, sprinkled with a dash of good humour and kindness.

We aspire to have a high-performance culture where people also enjoy the journey. We all work hard, but we laugh and have fun along the way. We focus on results, but we care about the experiences.

You will be given room to own and lead, be encouraged to challenge the norm, and be supported by a collaborative team that values variety, curiosity and energy. You will be more than just an HR professional – you will be a key part of how we grow, develop and thrive as a business.

This is a place where curiosity sparks growth, accountability drives outcomes, and proactivity powers progress. A place where you will always be ‘in good company’.

———————————————————————

Ready to join us?

To apply for this HR Partner role, please send an email to comms@ianmacleod.com enclosing a copy of your CV and a short note about why this role feels right for you, along with details of what you can bring to the role. In addition, please send us details of your salary expectations and any notice period information. Please note that if you create a record on our portal, you will only have provisionally registered your interest. In order to apply formally, you must then ensure that you submit all requested application details directly to the dedicated application email address for this specific role (detailed above). Candidates who do not formally apply to the email address will not be able to be considered.

———————————————————————

Please note, that this is also an open application window therefore we may close the advert at any point depending on the candidate applications received, so our recommendation is that you apply early to ensure you do not miss out! In addition, we can only accept applications for this role from candidates who currently already have eligibility to live and work in the U.K.

***No Agency Contact***

Visitor Attraction Associate

Tourism: Visitor Attraction Associate
Location: The Glenturret Distillery – Crieff
Hours: Full time – 40 hours per week, 5 days out of 7 (including weekends)
Contract type: Permanent
Salary: Competitive salary plus excellent Company benefits

Are you looking for a change? Do you have previous experience in a customer-service environment? Are you solution-oriented, flexible, warm, out-going, authentic, passionate, and personable? Raise your hand if that’s you!

We are looking for a dynamic, customer focused Visitor Attraction Associate to join our team at the Glenturret Distillery, the oldest distillery in Scotland.

First recorded in 1763, The Glenturret Distillery has a long and interesting history, nestled in the Perthshire countryside, in the heart of Scotland. The Glenturret Visitor Attraction, located at The Glenturret Distillery, is owned in partnership with Lalique, one of the world’s truly great luxury brands and based in an incredibly beautiful location. This is a unique luxury Scottish brand, with the hospitality business comprising of the Two MICHELIN Star Lalique Restaurant, a busy tourist attraction and Aberturret Estate House.

In this role you will report to the Visitor Attraction Supervisor and will be responsible to promote and sell the Glenturret brand, host highly informative and engaging tours and assist in our warm and welcoming reception. You will be required to deliver industry leading customer service whilst handling sales and cash, answering phone calls/emails and hosting tour experiences. The ability to work together as a team and possessing exemplary communication skills are imperative.

Regardless of previous Whisky Industry experience, if you’re eager to bring on board your communication skills, enthusiasm, flexibility and proactivity, we want to hear from you!

We find that colleagues get the most from their time at Glenturret Distillery when they are the most engaged versions of themselves.

About you:
The position requires excellent organisational and communication skills, and a friendly and accommodating attitude.
You are highly motivated, enthusiastic and energetic and have exceptional customer service skills and a keen eye for attention to detail. Building strong rapport with visitors is key, ensuring they leave with complete satisfaction.
You are able to interact well with a range of different people and are a keen team player who enjoys working with and supporting others, whilst equally comfortable working on your own.
You’re passionate about The Glenturret Distillery and possess the confidence to engage with customers, communicating features and distinct elements of merchandise whilst applying suggestive selling techniques to appeal to the customer’s needs and ultimately generate sales.
The ability to work flexibly across a broad range of duties, in a fast-paced environment and often under pressure is essential.
Barista/ bar experience is beneficial.

What is on offer for you!
• Fantastic career and development prospects
• 37 days holiday per year (Pro rata)
• Double matched workplace pension
• Death in service assurance
• Generous on-site discounts within The Glenturret gift shop, The Lalique Boutique, and The Lalique Restaurant
• Retail Commission Scheme
• Free onsite parking
• Cycle to work scheme
• Discount on gym membership
• Access to the Glenturret Branded Portal offering external discounts in numerous retailers, travel, entertainment, fashion, health and beauty, food, and drink
• Access to an employee assistance programme
• Use of the Association of Scottish Visitor Attraction membership cards (ASVA)

We are working hard to understand our organisation better and to foster a culture that recognises and values different backgrounds, mindsets, skills, experience, knowledge and expertise. By having greater diversity, we believe that we will be a stronger and better organisation and ultimately will be able to inspire more futures. We therefore welcome applications from those who bring difference.

To apply for this opportunity please email a current CV along with a covering letter to recruitment@theglenturret.com.

IMPORTANT: Before applying for this role, please make sure you have a valid right to work in the UK.

A full job description is available on request.

Closing date for applications is Sunday 18th January 2026.

Guide

We’re looking for enthusiastic, dedicated, proactive, customer-focused team members to come work with us at our award-winning visitor attraction. Camera Obscura & World of Illusions is a world-class visitor experience, in the heart of Edinburgh. If you are looking for a fun job, with a friendly team and fantastic employee rewards, apply today.

Camera Obscura & World of Illusions are proud to be accredited as a Living Wage Employer. The real Living Wage is the only UK wage rate calculated according to the costs of living. Camera Obscura and World of Illusions is a VisitScotland 5-Star rated visitor attraction consisting of a rooftop Terrace, exhibitions, reception area and shop.

We are currently recruiting for Full-time Guides.

The job of a Guide at Camera Obscura is an interesting and varied one. You will be working in the exhibition spaces to ensure our visitors are getting the most out of their visit.

In addition to selling tickets to the public at reception you will be required to promote the attraction to passers-by in the street.
You will be required to give presentations in the Camera Obscura room.
You will need a sound knowledge of the local area to answer queries from visitors.
In return you get a wide range of benefits, such as free entry into our attraction for friends and family, free tea and coffee, a very generous amount of breaks. We know that work life balance is important, we always try and be as flexible with shifts as possible.
You will be part of a dynamic, fun team where individuality is valued and we encourage all guides to work on their personal development by providing relevant training as well as giving opportunities to move up the career ladder.
You will also benefit from an extensive Employee Assistance Programme as well as an NHS approved wellness app for mental health.
The initial contract offered will be a temporary 3 months contract. Subject to passing the probation period, we are looking at offering a permanent contract

Please ensure your personal email is present on your CV.

The Company

Camera Obscura & World of Illusions is Edinburgh’s oldest purpose-built visitor attraction, situated at the top of the Royal Mile. The attraction is a 5-star VisitScotland-rated visitor experience consisting of a historic Victorian Camera Obscura, 5 floors of interactive exhibits, rooftop terrace, reception area and Gift Shop. The attraction is a ‘must-visit’ for families and adults from all over the world and due to its popularity has the longest opening hours of any attraction in Edinburgh.

Camera Obscura is an award-winning attraction and has recently won the Scottish Thistle Award for Hospitality and Tourism Employer of the Year as well as the Trailblazer Award from Living Wage Scotland. The attraction holds a Gold Green Tourism Award and a regional Thistle Award for Climate Action.

Part of Visitor Centres Ltd, the company also manages Landmark Forest Adventure Park in Carrbridge, Inveraray Jail and Landmark Press.

You can find out more about us at www.camera-obscura.co.uk

Benefits

Pay: From £12.60 per hour

Pension: 2% contribution for first 6 months of employment, rising to 10% thereafter

Holidays: 29 days annual holiday pro rata

Discretionary annual company bonus

Camera Obscura & World of Illusions is a Living Wage employer and offers all staff contribution towards uniform, breakfast while on shift, refreshments throughout the day and seasonal team meals. Staff get a generous discount in the Gift Shop and free entry for friends and family to visit the attraction, as well as free entry to sister attractions Landmark Forest Adventure Park and Inveraray Jail. Access to ASVA passes for discounted entry to Scotland’s other top attractions.

Flexible working options and a variety of shift patterns are available.

Staff are given full training and offered personal development and training opportunities. Staff are also offered access to our employee assistance programme, providing access to information, advice, and answers to a range of workplace and personal issues.

Our recruitment process:

Resume Review – we check over your resume to see whether you have the skills and experience required to be an excellent Guide.

Cover letter – we want to see your motivation for applying.

Pre-screen – One of our senior Guides gives you a short phone call. To discuss availability and get to know you better (and you us).

Group Interview – We invite you to a group interview, where we ask you to deliver a short presentation, and give you roleplay scenarios.

Interview – We invite you to an interview, interviews usually take up to one hour.

Job offer – If you are successful after the interview you join the fantastic team at Camera Obscura.

Job Types: Full-time, Fixed term contract

Benefits:

Company events
Company pension
Discounted or free food
Employee discount
Sick pay

Waterway Operative

Scottish Canals are the custodians of the nation’s canal network and surrounding estates. Our vision is to invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a whole range of activities and services, from boating, and mooring, paddling, walking and wheeling, to living and playing and improving what the canals have to offer to our visitors and communities. We also work collaboratively with our partners and stakeholders to contribute to a wealthier, fairer, greener and more resilient Scotland.

As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to safeguarding our heritage and ensuring our canals flourish now and in the future.

We currently have an exciting opportunity for a Middle District Waterway Operative to join our Operations team in Fort Augustus. The purpose of this role is to contribute to the safe daily operation of the waterway. This role will involve close contact and interaction with customers and stakeholders on a daily basis and will aim to deliver a safe, secure and vibrant waterway where visitors are delighted with the quality of their experience. The role will contribute to the maintenance, conservation and improvement of the waterway for, customers, local communities and visitors to enjoy. Working to defined standards this role will enhance the reputation of the waterway, as a valued national asset, and support Scottish Canals (SC) in its aim to improve safety and increase the number of people using the waterways.

The role is offered on a fixed-term basis for 2 years, and with a starting salary of £27,155 (Band B) plus 11.25% Variable Hours allowance and £850 Outdoor Working allowance. Working hours 35 hours per week on average and working a variable rota pattern.

Scottish Canals offer a generous annual leave entitlement of 28 days, plus 10 public holidays, along with enhanced sick pay, discounted shopping vouchers, health cash plan and a contributory pension scheme with up to 10% employer contribution.

Primary responsibilities of the role:

Comply with SC’s Health & Safety policies and defined standards. Report incidents, accidents and near misses. Support and contribute to ‘Behavioural Safety’.
Maintain accurate records as required such as timesheet, HAVs records etc.
Complete point of work risk assessments and make adjustments to work methods where appropriate. Ensure all equipment (PPE, plant, materials etc.) are appropriate for the task in hand.
Ensure that the customer experience is maximised by providing outstanding levels of customer service, including anticipation of and response to customer-related issues
Schedule the movement of boats through the district as efficiently as possible
In accordance with Scottish Canals standards promote the organisation by maintaining a professional approach at all times.
Undertake the operation of structures e.g., locks, bridges and sluices in a safe and efficient manner.
Undertake key duties associated with the daily operation and maintenance of the waterway and waterside e.g. towpath vegetation management, painting, litter collection, fencing repairs, pontoon redecking etc.
Operate appropriate plant & tools commensurate with the task in hand (having achieved the correct competencies / training).
Provide a first response for any emergencies/incidents that may occur on the waterway.
Support asset inspections. Identify and report any structure failures, breaches, and damage or pollution incidents to Supervisor or Engineers.
Participate in the working and standby rota as directed, including out of hours water/ flood control duties
Ensure that environmental and heritage issues are taken into consideration in all work that is undertaken
Work outside in all weathers
Occasional travel to other Scottish Canals locations on the Caledonian Canal and elsewhere in Scotland

Skills and experience required:

Experience of working within relevant environment e.g. a busy customer service environment, general vegetation management and general asset management.
Experience of working as a key member of a small team
Experience of computers and smart phones including email, online training, digital diaries and task-specific software
Strong experience of maintenance skills, such as painting, woodwork, fencing, concreting, use of hand tools and small power tools, minor plumbing and preferred use of tractors or excavators
Experience of administrative tracking e.g. data recording using computerised or manual systems
Able to communicate effectively with other team members and locations to allow for the efficient operation of the waterway.
Must have a full UK driver’s licence and access to your own vehicle.
Preferred experience of working with boats or in a marine environment and VHF licence holder
Preferred cash handling experience

Qualities & abilities required:

A positive, ‘can do’ attitude
Safety awareness
Strong team-working ability
Time management skills
Problem solving capability
Ability to work under pressure

Scottish Canals reserve the right to close this vacancy before the closing date if a sufficient number of applications are received.

International Commercial Coordinator (Emerging Markets)

We are seeking a highly professional and motivated individual, who is multi-lingual and fluent in Spanish, to join our team as an International Commercial Coordinator (Emerging Markets).

Based in our Head Office in Broxburn, Scotland, you will support our regional Commercial Director in driving business development across some of our most dynamic, fast moving and exciting markets, including the Middle East, Africa, Commonwealth of Independent States (CIS) and Latin America.

Providing comprehensive commercial support and acting as the primary liaison between Operations, Marketing and Accounts to ensure service excellence, you will be proficient in managing smaller customer accounts to enable Directors to focus on strategic priorities.

This position requires delivering all Ian Macleod Distillers’ standards and values with agility, accountability and a proactive approach. Multi language skills are essential to facilitate effective engagement in various markets, particularly Spanish for the Latin America market.

Key Responsibilities

*Engage with customers in a professional and articulate manner
*Build rapport and maintain positive customer relationships
*Handle customer queries and complaints with integrity and professionalism
*Provide administrative support to multiple stakeholders
*Work collaboratively in an account management or client services capacity

Key Skills & Requirements

*Strong analytical and organisational skills
*Entrepreneurial thinking within a fast-paced sector
*Computer literacy, especially Microsoft Office and Microsoft Teams
*Knowledge of key country legislation and best practices in shipping and export
*Previous experience in a sales support role
*Experience with Tropos is desirable

If you are ready to bring your expertise and enthusiasm to this role, we would love to hear from you!

Next Steps…

Please note, that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for – remember this is your opportunity to make yourself stand out from the crowd!

Please note, that to be able to be considered for this opportunity candidates must already have full eligibility documentation to be able to live and work in the UK. This is also an open application window, therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don’t miss out!

Proudly supporting the #OpenToWork movement.

Here at Ian Macleod Distillers (IMD), we are an equal opportunity employer and proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. We have developed our ‘Responsible Spirits’ approach, also following best practice to help shape our commitment to wider social responsibility and industry standards and promoting responsible selling and consumption of alcohol.

***No Agency Contact***

The Company

We are privileged to remain one of the most widely respected Scottish independent family firms in the spirits industry, with four generations of expertise, distilling, blending and bottling to our name.

Over 80 years, our family business has expanded its portfolio to include award winning premium Scotch whisky, gin, and rum brands.

Our independence allows us to balance traditional craftsmanship with endless opportunities for creativity and innovation, ensuring continued growth and relevance for the future.

As a family-owned company, we are strong believers in looking after our people. After all, everyone should have a workplace that they can call home. We’d love you to join us…In Good Company!

Chef Apprentice

As The Macallan Chef Apprentice, you will work towards and complete a SVQ in Professional Cookery at SCQF 5 or 6. This programme is for a 12-18 month period with a view to becoming a Commis Chef. As Chef Apprentice with the Macallan Estate Experience, you will be part of the team that delivers the entire culinary experience across the Estate. This is a chance to train under and be inspired by a Head chef with multi Michelin experience. We are in search of an ambitious individual that aspires to be a chef with a positive and approachable manner who would thrive on the fast pace of working in a busy kitchen. We are looking for someone who wants to learn about kitchen operation, has a huge passion for food and willingness to learn, you will be working under close supervision and all training in all areas of the kitchen operation will be provided.

-Preparation of ingredients to assist more senior chefs
-Maintaining high standards of hygiene
-Rotating food, putting away inventory and dealing with deliveries
-Measuring ingredients and sizing portions accurately
-Learning about food safety techniques
-Preparing foods for mise en place, which involves chopping vegetables, stocking stations, organizing ingredients and partly cooking some foods
-Ensuring full compliance of all food hygiene and health and safety regulations including HACCP, COSHH and all other distillery related due diligence and controls
-Ensuring all working areas are clean and tidy and ensuring no cross contamination
-All learning and development requirements are undertaken in good time and completed to a high standard

To be successful in this role, you have basic cookery skills with the drive to learn and develop your culinary skills. You communicate effectively both verbally and in writing. You understand safe food handling and food rotation practices, and you actively contribute to maintaining a hygienic and safe kitchen environment. Your friendly and approachable manner makes you easy to work with, whether you’re interacting with customers or colleagues. You take a flexible approach to tasks, consistently demonstrate strong timekeeping, and show a clear commitment to executing your responsibilities with precision. You take pride in your work, show a strong sense of ownership, and remain calm and composed under pressure

We’ve put together some criteria that we think is important for this role, but don’t worry if your experience and expertise isn’t an exact match. If you feel that you can add value to our role and to Edrington more broadly, we would welcome your application and be eager to learn more about you.

Head Ranger/Property Manager

JOB PURPOSE
This is an exciting and dynamic leadership role, offering the opportunity to shape the future of one of Scotland’s most treasured landscapes.
As Head Ranger and Property Manager, you will be responsible for the delivery of the Ben Lomond vision and management plan. Acting as the first point of contact and main local representative, you will embody the values of the National Trust for Scotland in this area. As a strong communicator and team leader, you will inspire trust and confidence in the organisation and its objectives. You will manage and motivate staff and volunteers, drive activities that keep the National Trust for Scotland at the forefront of upland conservation management and visitor engagement.
A key part of your success will come from building strong relationships with local stakeholders and being a voice for the Trust in conservation and management of this popular landmark.
In addition to estate management, you will also oversee the commercial operations of the Ardess bunkhouse and wider team working across the site.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Management of Ben Lomond, the islands of Bucinch and Ceardach ensuring the conservation and enhancement of their significant natural and cultural heritage.
• Maintain and develop visitor infrastructure such as paths, car parks and interpretation in effective and safe condition.
• Manage the Ardess Bunkhouse as a commercial venture and as a volunteer base for work programmes.
• Oversee and deliver visitor engagement to ensure their visits are as inspiring, memorable and accessible.
• Plan, manage and deliver the operational budgets, maintaining full compliance with legal and Trust requirements.
• Strengthen financial sustainability through assessing and monitoring costs, identifying efficiencies and developing new opportunities for income.
• Lead and support the site team, currently including Ranger, Property Secretary/Cleaner/Housekeeper, Seasonal Ranger, Seasonal Visitor Services Assistant and volunteers.
• Build and maintain good working relationships with partners and stakeholders including LLTNP, NatureScot, graziers and licensees, neighbouring landowners and the local community.
• Promote wider understanding of the Trust’s work and the value of supporting its mission
• Respond to out of hours call outs for the Ardess bunkhouse as required.
• Recruit, induct, develop, motivate, and performance manage staff and volunteers to ensure they are equipped and motivated to undertake their duties to the required Trust standards, while maintaining staffing budgets.
• Instil a Health & Safety culture across the property, ensuring the teamwork within the properties’ ‘Safe System of Work’ to reduce risk of incidents and accidents to volunteers, employees and visitors.
• Ensure the Trust’s core aims are achieved namely, conservation, access and memorable visitor experiences for all visitors.
• Support the Operations Manager to develop and foster local-level stakeholder and client relationships specific to the properties.
• Ensure that lifelong learning is developed and promoted at the property through the visitor experiences we offer.
• Raise the profile of the property through local, regional and national marketing initiatives and social media.
• Take responsibility for building security, opening/closing procedures, emergency procedure implementation, duty management, and providing relief cover as required.

Cook

Purpose of role

This is an exciting and varied role in the Food & Beverage team at Brodie Castle. Based in our Castle Café or Playful Café you’ll prepare food for a high-quality, sit-in café and grab-and-go takeaway menu, helping to generate the income that enables our charity to care for Brodie Castle and Estate.

You will ensure that visitors from across the globe have an enjoyable experience here through excellent service standards and menu availability. You will be responsible for the daily operation of the kitchen, and achieving targets through efficient, safe food production practices.

Key Responsibilities
• Deliver a high-quality food offer for our high and low season, relevant to our Brodie customers (visitors, events and functions) and Visit Scotland’s Taste our Best principles.

• Contribute to menu development, making creative, practical and cost-effective choices for food production and presentation.

• Ensure high standards of kitchen hygiene, cleanliness and tidiness, adhering to Food Safety Management Systems and keeping up-to-date compliance documentation (HACCP, COSHH checklists and temperature records).

• Work alongside the management team to ensure all food and non-food items are ordered, and stock is controlled to the highest standard

• Ensure food production adheres to allergen guidelines, in particular Natasha’s Law, and support the implementation of upcoming laws, eg. displaying nutritional value & calorie counts.

• Minimise wastage and identify potential savings to achieve targets for cost of sales, gross profit and environmental sustainability.

• Ensure the upkeep and safety of equipment and utensils used within the catering outlets.

• Share in the common responsibility of implementing the Trust’s “Health & Safety Policy”, being mindful at all times of the health and safety of self, staff, volunteers, and visitors.

Performance indicators and targets
• Weekly, monthly and annual sales and cost of sales targets
• Food compliance standards and record-keeping
• Visitor enjoyment reviews and ratings from visitor surveys and visitor feedback
• Staff satisfaction from staff surveys

Tools / equipment / systems
• Fully equipped commercial catering kitchen.
• Access to computer with training and stock ordering systems.
• EPOS tills and chip and pin machines.

QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

• Experience and passion as a cook in preparing and producing food to a consistently high standard using fresh products and ingredients.

• Intermediate Food Hygiene Certificate qualification, preferred.

• Highly developed organisational skills, deployable in a multi-tasking environment.

• Excellent communication and influencing skills (spoken and written)

• Ability to work as part of a busy team, fostering a positive and motivated team atmosphere.

• Recognised formal qualification in the culinary arts, desirable.

Footer

Looking to work in the attractions industry or for a new challenge within the sector?

Sign up to our job alerts e-mail for up to date job info from ASVA members.

Contact ASVA

Copyright © 2025 ASVA. ASVA is a Company Limited by Guarantee. Registered in Scotland No: SC153812