Full Time

Director of Finance, Corporate Services & People

The Royal Botanic Garden Edinburgh is one of the world’s leading botanic gardens based on the quality, breadth and depth of our science, plant collections, public engagement and education. We are now looking to recruit a Director of Finance, Corporate Services & People to join our Executive team at an exciting stage of our development to deliver the high quality corporate, financial and resource management that underpins the continued success of our organisation.

This is a wide-ranging role leading and line managing our Finance, Digital, People and corporate planning teams. You will be the most senior finance presence in the organisation, responsible for developing, leading, and implementing strategic financial plans, and you’ll be the main point of contact with our sponsor team in the Scottish Government for corporate services. You will be Company Secretary for RBGE, and corporate governance will be a key part of the role with overall responsibility for coordinating our strategic and operational planning. You’ll lead our Digital team as they roll out a programme of digital enhancement across the organisation, and our People team as they continue to deliver our People Strategy.

Applicants will ideally be qualified accountants and have a sound understanding of finance and business planning, or an equivalent level of knowledge and experience. Leadership experience at a senior level will be essential, and a solid background in strategic and operational planning will also be needed.

For further information including candidate information pack and how to apply, please visit our website.

If you have not heard from us within two weeks of the closing date, please assume your application has not been successful on this occasion.

Retail Manager

Retail Manager, Renfrewshire, 37 hours, Permanent, Grade 6: £35,383.06 – £37,331.64 p.a (£18.34 – £19.34 per hour)

We are looking for someone with previous experience in retail who holds a Management qualification (HNC in a related subject) and or related equivalent experience.

You must have a calm, can-do attitude and a commitment to developing OneRen’s commercial business portfolio.

The ideal candidate will be a confident communicator and a strong leader with the ability to adapt quickly and positively in a changing environment. Who will have a creative approach to the retail experience and ensures this is customer focused and reflects the overall vision of OneRen.

We’ll take care of the rest by investing in your training with a first-class programme that will give you the skills and support to thrive in your role as an important member of the management team.

As a Retail Manager, no two days will be the same, but tasks will cover:

Deliver outstanding retail experiences across all venues, aligned to brand standards and visitor expectations
Implement clear SOPs to ensure smooth operations, compliance, and exceptional customer service
Drive sales growth through strong merchandising, promotions, stock control, and optimised retail processes
Manage staffing, budgets, financial reporting, and EPOS transactions efficiently and accurately
Lead retail strategy including e-commerce, pop-ups, buying plans, supplier relationships, and product development
Build and develop a high-performing team while collaborating across departments to maximise commercial performance

Closing date: 7 June 2026

Interview date: week commencing 22 June 2026

The successful candidate will be required to undertake a Level 1 Disclosure Scotland check.

If you would like further information in relation to the Disclosure Scotland checks, please visit their website.

Applications are welcome from candidates from all backgrounds including those with disabilities and candidates who have ‘care experience’.

Active Schools & Community Club Development Coordinator (Local Club Development)

Active Schools & Community Club Development Coordinator (Local Club Development), Renfrewshire, 35 hours, Temporary until 31 March 2027, Grade 08: £41,080.70 – £43,161.20 p.a. (£22.51 per hour)

We are seeking a highly motivated, proactive and creative individual to play a key role in supporting the development, growth and long-term sustainability of local sports clubs.

Reporting to the Active Schools & Community Club Lead Officer, key responsibilities include:

Working closely with local sports clubs, National Governing Bodies, community partners, and internal departments to strengthen club structures, increase participation opportunities and enhance pathways to club sport.
Supporting clubs to become more sustainable by developing strong governance, volunteer capacity, effective planning and inclusive practices.
Recruiting, developing and retaining club coaches, volunteers and leaders, ensuring access to relevant training and continuous development opportunities.
Identifying and securing funding opportunities to support club development, growth initiatives and facility improvements, while contributing to and managing allocated budgets in line with agreed development plans.
Coordinating and promoting community sport opportunities, ensuring strong links between schools, clubs and wider community provision to increase participation and lifelong engagement in sport.
Providing practical support and guidance to clubs on areas such as membership growth, safeguarding, equality and inclusion, and club development planning.
Applying appropriate financial procedures, including audit, control, purchasing and resource allocation, in line with organisational policies.

Successful candidates must have a flexible approach regarding hours worked to suit the needs of the service.

You may be required to work at any locations across OneRen in accordance with the needs of the business.

Closing date: 7 June 2026 at 23:59

Interview Date: 23 June 2026

The successful candidate will be required to undertake a PVG Disclosure Scotland check.

If you would like further information in relation to the Disclosure Scotland checks, please visit their website.

Applications are welcome from candidates from all backgrounds including those with disabilities and candidates who have ‘care experience’.

Digital Marketing & Communications Officer

Live Borders is a charitable trust at the heart of the Scottish Borders, delivering sport and leisure, libraries, museums, arts and events that make a real difference to people’s lives. Every penny we generate is reinvested into our services and communities. We’re on an exciting journey right now – new leadership, a new strategy about to launch, and a genuine ambition to grow our reach and impact across one of Scotland’s most distinctive regions.

We’re looking for a Digital Marketing Officer to take the lead on digital marketing across the organisation. This is a broad, hands-on role with real scope to make your mark.

You’ll be the go-to person for everything digital – owning the website and app, leading on social media, managing paid advertising across Google and Meta, and acting as the team’s lead for our CRM and e-communications. You’ll also be our AI champion, helping the team identify and adopt tools that improve how we work.

The breadth of what Live Borders does means your work will span an unusually wide range of audiences, services and channels – from fitness campaigns to cultural events and everything in between. No two weeks look the same!

This post sits within our newly formed Engagement team, bringing together marketing and communications, fundraising, community engagement, insight and customer excellence. It’s a new way of working for us, and we want people who’ll help shape what good looks like.

What we’re looking for

You’ll have solid experience in a marketing role with a strong digital focus – social media, paid advertising, CRM, website management and analytics. You’ll be confident using data to make decisions and comfortable advising colleagues on digital. Familiarity with AI tools and an understanding of brand management and audience segmentation would be a real plus.

You’ll also line manage our Marketing Co-ordinator, so some experience of supporting or supervising others is helpful, though not essential.

We know it’s not always possible to tick every box. If you have the core skills and experience and you’re excited by what you’ve read, we’d encourage you to apply.

What we offer

• A strong flexible working structure (a typical week for our team has 3 days in the office, 2 working from home, with flexible start and finish times)
• 30 days annual leave plus 4 public holidays
• Free Live Borders gym and pool membership
• Free entry to our attractions

Download our recruitment pack to find out more, including how to apply.

Native Woodland Partnership Officer

JOB PURPOSE

The National Trust for Scotland is Scotland’s largest membership organisation and Scotland’s largest charity land manager. We manage many of Scotland’s most significant woodlands, from the extensive Caledonian pinewoods of Mar Lodge to rainforest hazelwood’s in the Hebrides and endemic Whitebeam woodlands on Arran.

As a founding member of both the Alliance for Scotland’s Rainforest and Caledonian Pinewood Partnership and as a key delivery partners with the Scottish Government for landscape scale ecological restoration of native woodland in Scotland, we are recruiting a post to help drive this exciting work.

You will lead the Trusts outreach for native woodland restoration across Scotland, developing several large scale projects. You will build partnerships with private landowners, communities of place and communities of interest, including other eNGOs and conservation organisations. You will have the backing and support of our nature, fundraising, planning, community engagement, estates and media teams.

The focus of your work will be developing two Alliance for Scotland’s Rainforest landscape scale projects in West Lochalsh and on Arran and provide initial contact and support to pinewood managers who look after threatened remnants, to bring their sites into recovery.

We are looking for strong communication & diplomacy skills, which can be influential at a network scale. Someone who can build trust and influence in land management situations, across a diverse range of partners with different interests and objectives. Someone who can develop partnership project plans, acting as the bridge between our internal expertise, existing and new partners. In particular you will develop delivery project content to a “shovel ready” stage, so your fundraising colleagues can draft applications.

The Trusts Plan for Nature (https://www.nts.org.uk/what-we-do/wildlife/plan-for-nature) provides the organisational context for our landscape scale nature restoration work and the Scottish Biodiversity Delivery Plan (https://www.gov.scot/publications/scottish-biodiversity-delivery-plan-20242030) the external context.

Existing partnerships NTS is a member of with a primary interest in landscape scale nature restoration:

Caledonian Pinewood Partnership https://www.pinewoods.scot/caledonianpinewoodpartnership
Alliance for Scotland’s Rainforest https://savingscotlandsrainforest.org.uk/
Mountain Woodland Action Group https://www.msag.org.uk/
Biosecurity for Scotland https://biosecurityforlife.org.uk/biosecurity-for-scotland
Mountain Plants Alliance
IUCN Peatlands Programme https://www.iucn-uk-peatlandprogramme.org

KEY RESPONSIBILITIES

• Making initial contact, maintaining and/or developing ongoing communication and liaison with external landowners, stakeholders and associated organisations.

• Understanding external landowner’s and communities’ values, objectives and constraints and communicating the Trusts, with a view to building trust, understanding and cooperation in relation to collaborative, nature positive land management.

• Develop collegiate partnership operations and memoranda of understanding with both internal and external stakeholder input and support.

• Liase with internal NTS expertise across multiple disciplines, to inform your delivery of external communications and advice to stakeholders.

• Develop collaborative landscape scale funding bids across multiple estates and landholdings, including both NTS land and externally owned land, in association with the Trusts fundraising team.

• Supporting applications for government grants including Scottish Forestry Grant Scheme, Agri Environment Climate Scheme, Nature Restoration Fund etc.

• Coordinate delivery of landscape scale nature restoration projects across multiple estates and landholdings, including both NTS land and externally owned land, including budget management.

• Procure and manage contracts associated with landscape scale nature restoration projects, monitor delivery of grant conditions and complete grant claims & reports.

• Organise partnership meetings and events to strengthen networks and collaboration within the partnership.

• Write reports for partners and funders showing progress against agreed objectives and funding obligations.
REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications and Experience

We are looking for someone with strong communication and diplomacy skills, with good interpersonal and team building skills. Someone who can develop understanding and consensus in partnerships which bring people together with an agreed purpose. And who can then deliver these projects effectively in a coordination role. These skills can be developed from a wide range of backgrounds.

Essential
• Strong, effective communication skills.
• Influential at a network scale.
• Ability to build trust and influence in a land management situation.
• Developing project plans.
• Understanding of land management relevant to the partnership project type.
• Basic ecological understanding of the habitats and species of relevance to the project.
• Strong time management and prioritising skills in a multifaceted situation.
• Reporting project activity or similar.
• Safe working experience in an outdoor situation.
• A driving licence valid for driving within the U.K.
• Ability to travel throughout Scotland regularly, including remote, wild and rugged locations.
• Profficient in Microsoft Office applications or similar.

Desirable
 Experience of applying for government land management grants, for example Scottish Forestry Grant Scheme, Agri Environment Climate Scheme, Nature Restoration Fund etc.
 Experience of developing fundraising applications.
 Experience of chairing meetings.
 Experience of procuring & managing contracts.
 Experience of community engagement and consultation.
 Well-developed ecological understanding of the habitats and species of relevance to the project.
 Prior delivery of landscape scale nature restoration projects in a coordination role.
 Experience of working in rural sectors relevant to the partnership project type e.g. forestry/farming/stalking.
 Developing budgets in a relevant situation.
 Managing budgets in a relevant situation.
 A relevant degree, MSc or PhD.
 GIS proficient.

DIMENSIONS AND SCOPE OF JOB

Scale
• Responsible for developing and coordinating large multi-landowner landscape scale partnership projects.
• Responsible for the external reputation of the Trust (in the relevant projects).
• Responsible for partnership relations of the Trust (in the relevant projects).
• Responsible for undertaking work safely in outdoor areas.

People Management
 Contract management for land survey and management operations.
 Developing, maintaining and leading networks of landowners, agencies, communities and charities (in a project development and management situation).
 No direct line management responsibility.
 The role reports to Head of Nature Conservation at the National Trust for Scotland.

Finance Management
 Developing multi-million pound landscape scale funding bids involving several external partners.
 Coordinating delivery of multi-million pound landscape scale funding bids involving several external partners.
 Budget management of above projects (Budget holder).
 Budget reporting, both internally and externally to partners and funders of above projects.

Tools/equipment/systems
• Standard IT equipment for office work.

Key performance indicators and targets
• Building partnerships to help deliver the Trusts Plan for Nature at our places and achieve wider impact at a landscape scale.
• Deer impacts reduced, INNS reduced and Trust Priority Species and Trust Priority Habitats regenerating.
• Maintaining and Improving the Trusts’ reputation as an impactful nature conservation organisation.
• Maximise financial income for nature conservation, including operations and cost recovery of salaries.

Senior Marketing Executive

Reporting to the Visitor Experience Manager and working closely with the Duke and Duchess of Argyll, the wider Estate team and departmental managers, this is a broad, hands-on role for someone who enjoys combining creativity with laser commercial focus. The successful candidate will take responsibility for digital content, social media, a new website implementation, designated marketing campaign delivery, PR support, brand consistency, marketing collateral and audience engagement. They must also be adept at measuring and reporting on the success of each part of the marketing plan after delivery.

The role would suit someone with experience in tourism, heritage, hospitality, events, visitor attractions, culture, destination marketing or a related consumer-facing environment, who is excited by the opportunity to live and work in a beautiful rural Scottish setting.

Key Responsibilities

Marketing Planning and Reporting
• Support the creation and delivery of an annual marketing plan.
• Coordinate day-to-day marketing activity, ensuring campaigns are planned, delivered and reviewed effectively.
• Prepare regular reports on campaign activity, website performance, social media engagement, direct bookings and other agreed KPIs.
• Use data to suggest practical improvements to campaigns, content and direct visitor communication.
• Review marketing memberships, subscriptions, digital tools and platforms with the VEM and the wider team.

Digital Marketing, Content and Social Media
• Manage and develop social media content across appropriate channels, with a clear content calendar and consistent tone.
• Create engaging copy, photography, video and digital content that reflects the Castle’s heritage, setting, people, events and visitor experience.
• Support paid or boosted posts where appropriate, reviewing performance and advising on results.
• Explore and build suitable channels including LinkedIn and YouTube, particularly for corporate, high-end event, filming and destination audiences.
• Use AI tools and other relevant platforms to support research, planning, content drafting and reporting, while ensuring all material remains accurate, sensitive and on brand.
• Keep abreast of digital trends and emerging marketing tools, applying only those that are appropriate for Inveraray’s audience and brand.

Website, Bookings and Customer Journey
• Work with the website designers and internal team on the forthcoming website redevelopment.
• Maintain and update website copy, imagery and practical visitor information once the site is live.
• Support improvements to the online customer journey, particularly around direct bookings, events, visitor information and enquiry handling.
• Understand booking platforms, website CMS tools, CRM systems and point-of-sale systems sufficiently to support a smoother visitor and customer experience.
• Ensure that advertised experiences are clear, accurate and commercially sensible, while more exclusive or bespoke experiences remain appropriately discreet and enquiry-led.

Brand, Signage and Marketing Collateral
• Act as a brand custodian across Inveraray Castle & Gardens, helping to ensure consistency of tone, visual identity, fonts, colours, imagery and presentation.
• Support the creation and updating of branded collateral, including printed materials, signage, visitor information, event material and digital assets.
• Work with departments to improve the consistency and quality of customer-facing communications.
• Coordinate content and photography requirements across departments, helping to build a stronger shared content library.
• Protect the tone and reputation of the Castle as both a private family home and public visitor destination.

PR, Partnerships, Events and Filming
• Recognise and respond to appropriate PR opportunities, escalating sensitive or high-profile matters for senior sign-off.
• Support relationships with press, media, tourism partners, influencers and destination marketing bodies.
• Research and build initial relationships with film location scouts and relevant production contacts, with commercial negotiations handled by the VEM and senior leadership.
• Continue and support relationships with event companies and partners.
• Assist with marketing for high-end events, private experiences, retail, food and beverage, filming, gardens and other visitor-facing commercial activity.

Internal Relationships and Team Working
• Work closely with the VEM and departmental managers to understand priorities and develop appropriate marketing support.
• Build positive relationships with internal teams, including seasonal staff, retail, food and beverage, events, gardens, archives and wider Estate colleagues.
• Handle both external customers and internal stakeholders with professionalism, warmth and good judgement.
• Carry out other reasonable duties as requested by the Senior Management Team and Family.

If you feel you could bring warmth, energy and creativity to this special environment or would like further information, please email Katharine Landale, Bold New Recruitment with your CV and a covering letter stating why you should be considered for this wonderful role.

See below for full job description.

All applications to be sent to: katharine@boldnewrecruitment.co.uk

Gardener

KEY PURPOSE
To ensure that the garden, grounds and related policies of gardens are managed and maintained as nationally recognised gardens of outstanding historical and horticultural importance; contributing to the properties’ overall conservation and development, and its enjoyment by visitors and supporters.
The role of ‘Gardener’ as a key member of the team, will be heavily involved in the implementation of development plans for the gardens and wider designed landscape.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
 Undertaking practical maintenance of the garden e.g. managing trees and shrubs, herbaceous plants, and bulbs; turf care; pest/disease/weed control; staking, plant nutrition, composting and soil improvement to the required standards expected by the Trust and for the maximum safety of, and enjoyment by visitors including other professionals in the horticultural industry.
 Contributing to the management, conservation and development of the garden by plant propagation, cultivation and production of seeds, and the maintenance of appropriate plant records and labelling.
 As requested, assisting with education/interpretation activities such as introductory talks and guided walks.
 Fostering positive relationships with local communities and organisations and promote the work of the Trust.
 On occasion, supervising and working with volunteers and/or staff members to ensure they deliver required outputs at the appropriate standard, and gain benefit/satisfaction from their activities.
 Undertaking such other reasonable duties as may from time to time be required to ensure the smooth running of the property as required by the Operations Manager.
 On occasion, contributing to the review and development of annual operating plans and operational workplans for the gardens.
 Ensuring compliance with the Trust’s health, safety, and environment policies and procedures.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Qualifications

Essential
 No formal educational qualifications required, but HNC or RHS Level 1 or equivalent would be desirable.

Desirable
 PA1 and PA6 spraying certificates.
 Current driving licence valid for driving in the UK.
Skills, Experience & Knowledge
Essential
 Practical experience in general amenity gardening ideally in a garden open to the public.
 Demonstrable skills in plant husbandry, particularly fruit trees, shrubs, herbaceous plants, turf culture and pruning.
 Sound demonstrable plant knowledge and identification skills.
 Sound knowledge of basic tool and machinery use and maintenance
 Good practical knowledge of Health and Safety processes and procedures and the ability to work effectively within these processes.
 Excellent interpersonal and communication skills; confident in interacting and dealing with a wide range of people; and able to represent the Trust.
 Good organisational and time-management skills – including the ability to prioritise work where necessary and the ability to work using own initiative, in the absence of direct line management.
 Eye for detail and finish, quality standard and best practice.
 An understanding and commitment to the aims and objectives of the National Trust for Scotland.
 Living the values of the National Trust for Scotland and encourage colleagues to do the same
o The ability and willingness to understand others’ perspectives and to consider the impact of your actions on them and to adapt your actions as necessary.
o The ability and willingness to learn and try new things, to be flexible and step outside of your comfort zone.
o An open and honest way of communicating, ready to ask others for their ideas and to be open to hear and consider different points of view.
o A pro-active approach to taking initiative and to driving forward ideas and projects designed to improve daily operations and deliver an exceptional visitor experience.

Desirable
 Experience of working in a mixed team that includes short-term/seasonal staff and/or volunteers.
 Competent IT skills sufficient for maintaining plant records, use of the internet/intranet, assisting volunteers, on-line learning etc.
 An appreciation of Scottish garden history in a general context.
 Experience of tree inspections and advanced CS units.
 Current First Aid certification (or willingness to train and use).

The current duties of this job do not require a criminal records (Disclosure Scotland) check to be carried out.

Security Attendant

Full-time and Permanent
Salary £27,362 per annum plus 20% shift allowance of £5,472 per annum
Plus generous benefits package
On site

About the role

We have a fantastic opportunity for a Security Attendant to join our enthusiastic and dedicated Security team. Security Attendants are an important part of the Security & Visitor Engagement team, helping to protect the National Galleries of Scotland’s world-class collection of art and our listed buildings while ensuring visitors always have a safe and enjoyable visit.

You’ll work across our four beautiful buildings in the heart of Edinburgh (the National, Portrait and Modern). You will provide a visible, and reassuring presence whilst delivering high standards of security and customer service. This is a varied role requiring strong judgement, professionalism and the ability to respond calmly and effectively to changing situations.

As part of a 24/7 operation, you will help us maintain a high-quality security service across our Galleries. You’ll monitor and respond to security and fire systems, carry out patrols, control access to restricted areas, support emergency procedures and maintain accurate records. You will also engage positively with visitors and colleagues, providing information, assistance and guidance in a professional and approachable manner.

Technology is central to the role and successful candidates must be very confident using a range of digital systems and security technology. This includes CCTV systems, alarm monitoring systems and communication tools. Strong IT skills are essential, including the ability to use MS Office software such as Word, Outlook and Teams to complete accurate handovers, incident reports and other records. Previous experience of using security systems is not mandatory as training will be given however, you should be comfortable learning new systems and following procedures accurately and consistently.

We are looking for individuals with excellent communication skills, strong attention to detail and the ability to remain focused and professional throughout both busy periods and quieter lone-working environments, including night shifts. You will be adaptable, reliable and able to follow instructions and procedures carefully whilst using your initiative to make sound decisions when required.

The Security team provide 24/7 cover, 365 days a year, working a rotating pattern of 12-hour shifts. Averaging 35 hours per week, the standard rota is made up of 2-day shifts / 2-night shifts followed by 6 days off and will include weekends, night work, Bank Holidays or Public Holidays as normal days of work. Teams also work 6 additional shifts flexibly throughout the year.

If you do not meet every desired criteria, but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for the National Galleries of Scotland, we would encourage you to apply.

The difference you’ll make

In all that you do, you’ll support the team, reporting to the Security Supervisor you will:

– Supervise members of the public to ensure the safety of the collections and regulation of those failing to comply with the Gallery’s conditions of entry.
– Provide a high standard of visitor care, maintaining a professional front and being the public face of the National Galleries of Scotland. Welcoming visitors, answering queries and orientation.
– Staff fixed duty or access points including searching incoming baggage or containers as necessary.
– Attentively monitor fire and security alarm panels, CCTV systems and maintain accurate records.
– Ensure the safety and security of the collection by visual monitoring and operation of control room equipment.
– Be proactive in keeping up to date with our exhibitions, events and displays and engage with the public on these.
– Remain vigilant and aware of surroundings which may include standing or patrolling for long periods of time.
– Assist the public and colleagues in emergency situations.
– Supervise contractors and tradespeople.
– Patrol the galleries in silent hours and dealing effectively and calmly with situations as they arise.
– Carry out light cleaning and portering duties.
– Adhere to and enforce Health and Safety guidelines.

Who we are looking for

In answering our quick questions tell us more about you, how you meet the requirements, and what you will bring to the role. This will be your opportunity to stand out as well as tell us what you are looking for from us.

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

– Previous experience of working within a customer service or retail environment.
– Excellent IT skills including MS Outlook, Teams, etc.
– Confident using technology including using a range of digital systems and security technology and learning new systems.
– Ability to follow procedures accurately and consistently.
– Excellent interpersonal / communication skills (written and oral).
– Ability to use initiative and work well as part of a team.
– Flexible approach to the job and comfortable adapting to new role challenges.
– Helpful manner with colleagues and the public.

It would also be great if you have:

– Security experience.
– Knowledge and appreciation of art.
– First Aid qualification or be willing to undertake training to obtain.
– Willingness to work occasional overtime assisting at evening functions.
– Knowledge of another language (e.g. Gaelic) is desirable but not essential. 
– Full driving licence.

Please apply directly via our careers portal. Applications via email will not be accepted.

The closing date for applications is 12 noon on Monday, 01 June 2026.

Visitor Assistants

About the role

We are delighted to be hiring both part-time and full-time Visitor Assistants to join our welcoming and dedicated team to support our exciting 2026 exhibition programme. We’re looking for confident, friendly and proactive individuals who thrive in public-facing environments and genuinely enjoy engaging with people. You will have proven experience in visitor attractions, retail, hospitality, or other customer-focused roles where delivering excellent service and clear communication are central to your work.

This is a highly visible front-of-house role where no two days are the same. Working at key entry points across our galleries and on the Switchboard, you will act as the first point of contact for visitors. You’ll respond to questions, actively approach and engage with visitors, providing a warm welcome and helping them make the most of their visit from the moment they arrive.

You will communicate confidently and professionally with visitors in person, over the phone and via email, answering queries, resolving issues and providing accurate information across all contact points. Strong IT skills are essential, as you will use digital systems to access information, log enquiries and support day-to-day operations.

You will regularly deal with a wide range of situations, from routine visitor enquiries to more complex or unexpected challenges. This may include supporting visitors with accessibility needs, responding to complaints or concerns, and handling operational issues calmly and professionally. The ability to think on your feet, remain composed under pressure and adapt your approach is essential.

As a Visitor Assistant, you will also support income generation activity by promoting our Friends scheme, encouraging donations and actively selling tickets and other products, while always delivering an excellent visitor experience.

If you have a confident, outgoing manner, strong communication skills and enjoy working in fast-paced environments where people come first, we’d love to hear from you.

Working from a choice of 2 days, 3 days, 4 days, or 5 days per week on a variable pattern over 7 days, we have roles available over the following dates: 
– 25 July 2026 to 31 January 2027
– 01 August 2026 to 01 November 2026

Please note: Applicants must be available to start no later than 01 August 2026 and able to commit to the full duration of the contract period. These roles are not suitable for those seeking short-term summer employment.

The difference you’ll make

Our Security and Visitor Experience team exists to ensure our visitors can explore, experience and enjoy our artwork safely and securely at our various Galleries. In all that you do, you’ll support your colleagues by welcoming visitors, helping them enjoy their experience of the National Galleries of Scotland and making the most of their visit. The Security and Visitor Experience team’s three key responsibilities are: 

– Visitor Engagement: aiming to deliver an exceptional experience to all our visitors in a welcoming, inclusive, and informative environment. 
– Income generation: encouraging donations, selling tickets for paying exhibitions, and signing up visitors to our Friends scheme.
– Security: endeavouring to keep people, our buildings and works of art safe, responding effectively to risk. 

Reporting to Supervisors and Operations Manager you will:

-Provide welcoming and engaging conversations with our visitors at the entrances, on the phone and via email giving advice and answering queries.
– Actively promote our Friends scheme and convert visitors into Members.
– Drive satisfied visitors to make donations to our boxes situated at the entrance/exit to the Galleries.
– Sell tickets and other products.
– Seek out all NGS related content gaining knowledge to act as an ambassador about our galleries, our collection and exhibitions, events, our shops and cafes and other activities.
– Communicate with colleagues across departments to gather information to answer visitor enquiries.
– Share knowledge and expertise with team members to improve understanding across the department.
– Accurately collect all customer data in line with GPDR and NGS guidelines.
– Follow departmental cash handling procedures performing accurate reconciliations.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

– Outstanding interpersonal skills enabling you to engage with people to provide information and deliver sales. 
– Previous experience of working within a front-line, retail, sales, customer services or entertainment environment. 
– Be a strong communicator in person, in writing and over the telephone.  
– Competent at using office systems such as Office 365.
– Have the resilience to positively respond to challenges and prioritise operational demands.
– Work well in a busy environment with strong organisational skills.
– Accurate with figures and experience of cash handling and other methods of payment.
– Enjoy working as part of a team and with the public.
– Flexible approach to the job and be able and willing to work weekends, evenings and any required overtime. 

It would also be great if you have:

– Knowledge of Gaelic and/or other languages is desirable but not essential. 
– Knowledge and appreciation of art 

Please apply directly via our careers portal. Applications via email will not be accepted.

The closing date for applications is 12 noon on Monday, 25 May 2026.

Data Analytics Apprentice

Job purpose
This role, providing a Diploma in Data Analytics SCQF Level 6 will work with the Insight Manager to support the collection, management, analysis and reporting of audience and project data primarily related to the Mackintosh Illuminated Project. The work will help guide decision makers and support robust reporting across the project workstreams.
Through hands-on experience and structured learning, they will gain skills in data collection, management, analysis and reporting, giving them strong foundations for a career uncovering insight from data.
The role is part of the Audiences & Support Directorate and there is flexibility in the role location.
Key responsibilities and accountabilities

1. Support the identification and understanding of key audiences related to the Trust and the Mackintosh Illuminated Project in particular.
2. Learn to use a variety of data analysis tools (Excel, SQL, Python, Power BI) to help answer business questions
3. Work with the Insights Manager to improve end-to-end audience research including data collection, storage, transformation, modelling and reporting.
4. Contribute to Mackintosh Illuminated project reporting as required
5. Work with the Mackintosh Illuminated project team and a range of Audience and Support, Public Engagement and Research and IT colleagues.
6. Gain credits for the diploma including:
a. Supporting Digital Business Transformation
b. Applying Methods and Principles in Project Management
c. Developing Meta-Skills and Personal Professionalism
d. Managing Data Assets
e. Planning Data Analysis
f. Locating and Accessing Data Sources
g. Transforming Data for Analysis
h. Analysing Data
i. Visualising and Communicating Data
j. Implementing Machine Learning Models
Required qualifications, skills, experience & knowledge

Qualifications

Essential
• Participating in the SCQF Level 6 Diploma in Data Analytics as part of this role.
• National 5 (or equivalent) in Mathematics or IT related subject.
• National 5 (or equivalent) in English.

Desirable
• Interest in heritage and conservation.

The current duties of this job do not require a criminal records (Disclosure Scotland) check to be carried out.
Experience

Essential
• Excellent analytical and numeracy skills and attention to detail
• IT literacy and familiarity with data analysis tools (principally Excel) and the ability to pick up other tools as appropriate
• Demonstrable experience of our core values (brave, caring, curious, inclusive, vibrant).
• Strong teamworking skills
• Good communication skills with the ability to effectively communicate complex ideas
• Ability to manage time efficiently and effectively in an environment of changing priorities.

Desirable
• Passion for data and uncovering meaningful insights

Dimensions and scope of job

People Management
• No line management responsibility
• Close working relationship with A&S, property teams and other Directorates
Financial Management
None
Tools / equipment / systems
Training will be provided for all the below:
• Microsoft Office systems including OneDrive, Teams, Excel
• Core NTS Survey platforms (MS Forms, Snap Survey)
• SQL and Microsoft Azure
• Data analysis and visualization tools (Power BI, Python)

Key performance indicators and targets
• Contributes to key objectives of the Insights function such as survey data collected, projects completed and unique users to the Audience and Insights SharePoint Hub.
• Contributes to A&S KPI through supporting membership and marketing work with actionable insight.
• Completion of all coursework and assignments for SCQF Level 6 Diploma in Digital Marketing

Guide (Permanent) – Stirling Castle

Thank you for your interest in the post of Guide with Historic Environment Scotland based at Stirling Castle. This is a full-time, permanent post, working 35 hours per week (five days out of seven) which will include weekends and public holidays.

You will provide the highest standard of customer care to visitors, and you will also be responsible for enthusiastically providing information and assistance, where appropriate. You will be responsible for ensuring visitor safety at all times, whilst maintaining the high standards of presentation and professionalism that Stirling Castle prides itself in.

Director of Culture and Events

We believe everyone deserves a great Glasgow life and that starts with the people who work here.
Glasgow Life is a charity like no other. Our vision is to improve the lives of everyone in our city. To help us achieve that, we are looking for a Director of Culture and Events to join our leadership team.
Bursting with energy, passion and personality, Glasgow is Scotland’s cultural and sporting powerhouse and one of Europe’s most vibrant and dynamic cities. The UK’s first UNESCO City of Music, Glasgow is home to world-class museums, galleries and attractions, a rich architectural heritage and a thriving and diverse food and drink scene. Its outstanding programme of year-round events and festivals is recognised globally.
As one of Scotland’s largest charities, Glasgow Life sits at the heart of the city. We champion the life-changing benefits of culture and sport, while promoting Glasgow on a global stage.
Working across museums, arts, music, events, marketing and communications, development and fundraising programmes, we are committed to ensuring everyone can benefit from participating in culture and sport. Our passionate colleagues and volunteers support and inspire people across Glasgow to access the experiences that matter most to them.
If you’re excited by the idea of being part of that, this could be the job for you.
What you’ll do
As a Director of Culture and Events, you’ll be a part of an established senior team, reporting to the Chief Executive. You’ll lead the delivery of Museums & Collections, Arts & Music, Events, Marketing & Communications, and Development, across Glasgow Life.
You’ll oversee major strategic projects and transformational change, driving innovation, inclusion, financial sustainability, and service excellence. As a key member of our Senior Leadership Team, you’ll also help shape Glasgow Life’s future direction, strengthen our income base, and lead engagement with strategic partners locally, nationally and internationally.
Your work will make a visible and lasting difference.
Who you are
We’re looking for a strategic, inspiring and collaborative leader who brings energy, credibility and vision. You’ll have a deep understanding of how culture and heritage improve lives.
You’ll bring strong business acumen, a people-focused approach, and a commitment to delivering public value in a complex, high-profile environment. You’ll be able to balance social impact with income generation and lead inclusively and authentically.
We’re looking for:
• A degree (or equivalent) in a relevant discipline, with evidence of ongoing professional and leadership development.
• Senior leadership experience in a large, complex organisation delivering customer-focused services.
• Excellent communication and influencing skills, with the ability to manage diverse, high-level stakeholder relationships.
• A commercial mindset and excellent financial and budget management skills.
• Knowledge of the challenges facing the delivery of culture and events across public and commercial contexts.
• A proven track record in leading successful change and redesign projects.
• Strong strategic thinking and problem-solving skills, with experience of driving performance and continuous improvement.
• Experience working across organisational boundaries, with a solid grasp of political, governance and decision-making frameworks
• An understanding of the wider public and third-sector landscape in Scotland.
• A personal and professional commitment to Glasgow Life’s values — demonstrated through inclusive, values-led leadership

If you are interested in finding out more about the role, please contact our recruitment partner, Mary Few, Saxton Bampfylde, at mary.few@saxbam.com
For further information please visit https://roles.saxbam.com/advert-details/?id=bc0f7a28-9844-f111-bec6-7c1e5203f73a

Interested candidates should send their CV plus covering letter to Mary Few at: mary.few@saxbam.com. Applicants will be asked to complete an equality and diversity monitoring form.

What you need to know

Important Dates:
The closing date for this job is 11.59pm on 31 May 2026. First stage Interviews are provisionally scheduled for w/c 20 July 2026, with final stage interviews w/c 3 August August 2026.
Hours: 35 per week.
Salary: £106,495 – £120,944 per annum.
Contract type: Permanent
Pay details: The listed salary is for a full-time role.
Location: Hybrid. You will have the flexibility to spend part of your week at home, and part of your week in one of our offices.
Diversity and Fair Work at Glasgow Life
We’re working to build a team that reflects the rich diversity of Glasgow’s communities — where everyone feels valued, respected, and able to be their full, authentic selves at work.
We’re proud to be a Disability Confident and Carer Positive employer, and we welcome applications from people of all backgrounds. Learn more about our commitment to Equality, Diversity and Inclusion here: https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer
We’re also committed to Fair Work First principles, including effective voice, opportunity, security, fulfilment and respect for all our staff. Learn more about our approach to Fair Work First here: https://www.glasgowlife.org.uk/about-us/fair-work-first
We’re working hard to address underrepresentation in our workforce. We especially welcome applications from people with disabilities and from ethnic minority communities.

What we offer
At Glasgow Life, our work changes lives. As a charity, we bring communities together and support wellbeing through sport, culture, heritage, and learning.
Learn more about Glasgow Life in our 10 Facts video in the Further Information section on MyJobScotland.
We support you to live a great life. Inside and outside of work. Some of our benefits include:

Holiday
When you join, you’ll get 30 days’ holiday. Plus 6.5 public holidays if you’re full-time. This increases to 35 days after 5 years of service.
Fancy a bit more time off? You can buy extra holiday too!

Pension
Join the Local Government Pension Scheme (LGPS) – a Defined Benefit scheme that provides you with a secure pension for later life.

Support
Sometimes we all need support and a listening ear. Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing.

Discounts
As a colleague, you can enjoy discounts on the things you love, from Glasgow Club memberships to our museum shops and our online store. We are also part of the cycle-to-work scheme, helping you stay active.

Flexibility and development
We are proud of our flexible and inclusive work policies, which help you balance work and life. We also offer support for learning, development and career progression.
Please note that Glasgow Life is an Arm’s Length External Organisation to Glasgow City Council. We are currently completing a Job Evaluation exercise and introducing a new pay and grading structure. This may impact current salaries quoted in job adverts. To learn more, visit – https://www.glasgow.gov.uk/jobevaluation.

We’re excited to hear from you. Let’s shape a great Glasgow life — together.

We want everyone to be able to apply. If you need the Application Pack in another format, like Braille, large print, or another language, please call us on 0141 287 1054.

If we need to post it to you, we’ll send it by second-class mail within three working days. Please allow enough time to complete and return your application before the closing date. If you think you might need more time because of accessibility needs, please get in touch and we’ll be happy to help.

There are also a number of Accessibility Tools compatible with the myjobscotland website which may assist you with your application. More information on these can be found at https://myjobscotland.gov.uk/accessibility-statement.