Full Time

Head of Engagement

To provide strategic leadership for engagement activities across Live Borders,

ensuring effective marketing, communications, fundraising, digital, insight and

engagement activity that builds strong relationships, grows audiences,

enhances reputation and supports organisational sustainability.

The post holder will set the strategic direction for engagement, lead the

Engagement function, manage senior staff, and ensure activity is insight-led,

audience-focused and aligned with corporate priorities. The role acts as the

organisation’s senior professional lead for marketing, communications,

engagement, brand and reputation, fundraising and service excellence.

The role will be accountable for delivering excellent customer service across

the company by setting a development standard and regularly monitoring net

promoter scores. The role will be focused strategically on increased

participation, widening participation from underrepresented groups and

increasing our income.

As a member of the Senior Leadership Team, the role will support the CEO to

deliver the Business Transformation Portfolio and will be accountable for

leading projects. The role will also be a key part of setting and delivering

strategic plans and the business case for the organisation.

Head of Cultural Services

The Head of Cultural Services will be accountable for setting an innovative,

compelling strategic direction for their portfolio, focused on social impact,

productivity, income generation, exceptional service. You will have a

demonstrable track record at this level and be able to evidence experience of

significant transformational change.

You will be a proven leader who has led large teams through whole-system

cultural change, with the ability to identify learning and development

opportunities to improve the team’s productivity, capabilities, and competencies.

Your focus will be on delivering transformational change that improves services,

increases income generation, and widens inclusion across the portfolio. You will

lead the delivery of the portfolio’s strategic plan with the drive and passion to

bring innovation and deliver the business case targets within your remit.

Live Borders is a charity and key comm unity delivery partner to a wide range of

organisations. A fundamental element of the remit is to develop strong delivery

partnerships and initiatives that can help the organisation secure additional funds

and grants, and accelerate the delivery of national, regional, and our own strategic

priorities. The Head of Cultural Services will be accountable for delivering key

performance measures of both financial and social impact across their portfolio.

Live Borders is at a pivotal moment. Following the recent council-led review of our

services, the Head of Cultural Services will be a key programme manager,

supporting the CEO in delivering the launch of the Business Transformation

Programme, designed to secure a sustainable future for our diverse portfolio of

facilities and services.

This ambitious three-year programme will provide significant improvements in

efficiency, productivity, and customer experience, ensuring that the Scottish

Borders remains a vibrant place to live, work, and visit. You should have a proven

track record in senior project management and be able to demonstrate a thorough

understanding of project management methodology.

The Head of Cultural Services will lead the strategic and operational delivery of

Cultural Services related services including Museums, libraries and archives, Visitor

attractions and Arts and Creative programming. They will lead on management of

Cultural Services related educational programmes and engagement with schools,

Colleges and other education- based organisations.

They will lead the design and delivery of artistic and creative programmes to

engage communities across the Borders region, driving additional footfall and

revenue. They will oversee delivery of programmes across the region, ensuring

that financial targets are achieved.

The Head of Cultural Services will lead on building partnerships and engaging

with the community, ensuring that the organisation fulfils its remit to provide

appropriate programmes to support the health and wellbeing of the

community. Their responsibilities will include leading on building financial

investment through creating effective partnerships and collaborating with

both potential sponsors and the community to build engaging programmes.

They will lead on funding applications, bringing in additional revenue to

support the creation of new and innovative programmes. Their responsibilities

will include leading on building new and existing partnerships to create cross

regional programmes to enhance the cultural offerings across the region,

ensuring that quality targets are achieved.

Facilities Technician

Glasgow Science Centre are recruiting for an exciting new role within our GSC Team.

The Facilities Technician will play a key role in planning and completing a range of planned maintenance works and carry out installations and preventative and corrective maintenance to the building systems. You’ll be proactive in your working approach, taking ownership and accountability for inspections and remedial repairs to the required standard.

You’ll have demonstratable knowledge and experience in a multi-skilled maintenance role, particularly in relation to electrical and mechanical maintenance services. You are able to work well under pressure, with a diverse range of people and are flexible in your approach to work. You are confident in leading maintenance works and are able to work weekends and on call shifts when required.

Full job description is available to download at the bottom of this page.

How to apply

For consideration in this role, please complete an application form and submit your CV online.

We encourage all applicants to complete a short equality monitoring questionnaire. This is optional and for our internal monitoring purposes only. It does not form part of the selection process.

The closing date for applications is Friday, 21st February 2026, 12 noon

Craft Skills Maintenance Worker

We are looking for a Craft Skills Maintenance Worker who, while working closely with the Craft Skills Supervisor, will have a practical, hands‑on role in supporting the maintenance and construction of the museum’s historic buildings, machinery, and site.

The Highland Folk Museum is an open air living history museum, with 36+ historical buildings across mile-long our site. We present over 200 years of history, from 1700’s thatched cottages to 1950’s shops and our maintenance and craft skills teams are responsible for keeping them looking great.

This post is for 35 hours per week and not suitable for homeworking. This is a 1 year position with the possibility of extension after review.

If you’d like to learn more about the role and how to apply, please go to the job page linked below where you’ll find the job specifications and application link –

CHLH/2601/20 Craft Skills Maintenance Worker (Temporary for 1 Year)

Stonemason

Thank you for your interest in the post of Stonemason with Historic Environment Scotland that will be based at our Perth Depot. This is a permanent, full-time position.

The Monument Conservation Unit (MCU) based in Perth is tasked with the responsibility for conservation, maintenance and presentation works within the Perth depots remit. You will assist with conservation and routine maintenance works to HES monuments in the Perth Depot area including Stanley Mills, Lochleven Castle, Balvaird Castle, Dunkeld Cathedral and Burleigh Castle

Chef de Partie

JOB PURPOSE

Located at 215-217 Sauchiehall Street, the original Willow Tea Rooms Building has undergone an extensive restoration in a bid to return the building to its former glory of when it originally opened in 1903.

Mackintosh at the Willow is proud to be cared for by The National Trust for Scotland, who offer a wide range of employee benefits, from a generous annual leave allowance to discounts and free access to all National Trust for Scotland sites and properties.

As well as our iconic, fully licensed tearooms, roof terrace & street café; we also have meeting and events rooms, a creative learning and education department and an exciting exhibition and retail store.

We are proud of our fantastic afternoon teas and dining menus – from lunch to private dining. We are currently in Glasgow’s top 30 restaurants on TripAdvisor and continuing to grow our offering. If you’d like to join our team, read on below!

We are looking for a hard-working Chef de Partie, who has a passion for food and is interested in a unique opportunity to grow and develop their skills and be part of a unique, purpose-driven organisation. If you’re seeking a workplace that truly values its team and offers an excellent work-life balance, this is the perfect opportunity for you.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Ensure all food preparation meets standards
• Prepare and present high-quality food
• Supervise junior team members
• Keep all working areas clean and tidy and ensure no cross contamination
• Ensure food stuffs are of a good quality and stored correctly
• Contribute to controlling costs, improving gross profit margins, and other departmental and financial targets
• Have control and organisation of own section
• Assist Head Chef/Sous Chef/Senior CDP in the training of all staff in compliance of company procedures
• Ability to work well as part of a team

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications

Essential
• Professional Food Qualification or relevant experience
• 1 year experience Chef de Partie or someone with 3+ years’ experience as a junior CDP (or equivalent) looking for the next step up in their career
• Professional Food Qualification or relevant experience
• Proficiency in a wide range of cooking techniques, including but not limited to, grilling, sautéing, baking, and knife skills. Additionally, knowledge of food safety regulations and procedures is essential.

Desirable
 Previous experience of cheffing within the tourism industry

DIMENSIONS AND SCOPE OF JOB

Scale
 n/a

People Management
 On occasion may be required to oversee Junior team members in the absence of Senior CDP & Head Chef

Finance Management
• Should at all times adhere to set budgets when ordering stock

Tools / equipment / systems
 Uses clock in/clock out systems & may be required to approve shifts
 Knives: Chef’s knives, paring knives, and specialty knives for precise cutting.
 Cutting Boards: Provides a safe and hygienic surface for food preparation.
 Cookware: Pots, pans, and skillets tailored to the station’s needs (e.g., sauté pans, saucepans).
 Utensils: Tongs, spatulas, ladles, and spoons for handling and serving food.
 Mixing Bowls: For combining ingredients and mixing sauces or dressings.
 Kitchen Tools: Peelers, graters, zesters, and mandolines for food prep and garnishing.
 Cooking Appliances: Grills, ovens, fryers, and stovetops for cooking.
 Temperature Tools: Thermometers to ensure food safety and quality.
 Small Appliances: Stand mixers, blenders, and food processors for various tasks.
 Storage Containers: Maintain organisation and freshness for prepped ingredients.
 Cleaning Tools: Sponges, brushes, and towels for maintaining cleanliness.
 Safety Equipment: Oven mitts, aprons, and non-slip shoes for safety

Loans Registrar

JOB PURPOSE
The role of Loans Registrar is to manage loans into, and out of, the NTS collections. The post-holder will maintain and manage an efficient ongoing programme of loan renewal, conduct regular loan audits, and ensure that all loans are cared for to the standards agreed with the lenders. They will ensure that NTS is accountable for the collections that we hold on loan and that we have clear agreements in place for our collections on loan to other institutions. The post holder will also manage the short-term exhibition loans in and out of NTS and will provide Loan Registrar support to ongoing collections review and rationalization and to all property-based projects involving collections with loans displayed in situ within historic interiors.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Develop and maintain systems for managing all aspects of Loans management at NTS in line with the NTS policy on collections loans – Sharing Collections, a policy on lending and borrowing, 2019 – and museum sector best practice standards
• Responsible for managing the long loans renewal programme, including stakeholder engagement, liaison with regional Operations Managers, property staff, Conservators and Curators
• Manage the decision-making process for initiating new loans in and out of NTS, working closely with the Collections Registrar, Curators and operational teams to ensure decisions are taken in line with the NTS policy on loans in a timely way
• Manage process of recording and updating loans information within the Axiell Collections CMS
• Liaise with NTS insurance team on loans insurance valuations, both for temporary exhibition loans and the management of long loans and loans in transit
• Create and contribute to training, induction and written materials to support good practice in the management of loans across NTS
• Build and maintain relationships with Operations Managers and key property staff across NTS on all aspects of loans management, with a particular focus on the need to maintain accountability and the accuracy of the Axiell Collections CMS
• Raise the profile of NTS by speaking at external events and sharing and promoting the NTS through lectures, conferences and relevant online events
• Manage relationships with partner organisations, lenders and borrowers to ensure the maintenance of NTS’s reputation as a trusted collecting organisation
• Work with the Collections Manager to support Trust-wide programmes of emergency planning, salvage, and disaster recovery planning, to ensure accurate loans information is available in emergency situations, and emergency procedures take account of the particular needs of lenders and lending institutions.
• Work with Property Staff and Conservators in order to update or collate new UKRG Facilities Reports requested by lenders
• Liaise with transport companies and fine art shippers in the coordination and logistical aspects of borrowing and lending objects nationally and internationally

The normal day-to-day duties of this role are such that a criminal records check or membership of the PVG scheme is not required.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Qualifications
Essential
• A relevant degree and at least 5 years professional experience in a museum/gallery or heritage environment, including 3 years full-time equivalent working as a Loans Registrar or equivalent role within a cultural institution
• Driving Licence, valid for driving within the UK

Desirable
• Post-graduate degree or diploma in Museums Studies or similar discipline
• Membership of UKRG for ongoing professional development

Experience
Essential
• Strong IT skills with demonstrable experience as an experienced user of collections management systems
• Proven knowledge of legal, ethical, insurance and indemnity issues relating to loans management in the UK and internationally
• Excellent interpersonal skills with the ability to work confidently across a wide network of internal and external customers and stakeholders
• Demonstrable expertise in recognised museum standards in collections management standards including collections care and conservation, and experience in the practical application of those standards
• An understanding of the technical and legal standards and procedures required for the safe movement of works of art within the UK and internationally
• Proven ability to compile an argument/business case for funding support (from internal or external sources)
• Proven ability to plan and manage multiple priorities and complex schedules, with meticulous attention to detail and accuracy
• Excellent liaison and negotiation skills and ability to communicate clearly, both orally and in writing

Desirable
• Familiarity with the Government Indemnity Scheme highly desirable
• Experience in using Axiell Collections CMS
• Experience of working with historic furniture, objects, fine and applied art

Finance and Administration Manager

Fruitmarket is looking for a Finance and Administration Manager
 
We are looking for an experienced Finance & Administration Manager to join our creative team and play a vital role in keeping our organisation running smoothly.

This is an exciting opportunity to bring your financial expertise to support one of Scotland’s foremost centres for creativity and culture. Ensuring that our creative and commercial programmes are supported by strong systems and sound management, you’ll be at the heart of our operations – overseeing budgets, compliance, and administration – helping us continue to build a strong foundation for artistic innovation and cultural impact.

Fruitmarket works to be an inclusive venue and employer. 

Application Process 
For an informal discussion about the role please contact  elizabeth@fruitmarket.co.uk.  
  
Please visit our website https://www.fruitmarket.co.uk/recruitment/ to download the job description and equalities monitoring form.   
  
Please complete the equalities monitoring information and submit a CV.  
  
Your CV should be maximum 4 pages and include a statement (up to 500 words) outlining how you fulfil the job criteria and demonstrating that you have the required skills for the post. We will also accept a statement as a video or audio file.  
 
The application should be emailed to jobs@fruitmarket.co.uk with Finance and Administration Manager as the email subject heading.  
 
We will contact shortlisted candidates directly. 
 
Application deadline: 02.03.26, 9am. 

Bunnahabhain Distillery Visitor Centre: Team Leaders, Tour Guides – Permanent & Seasonal

Bunnahabhain Distillery Visitor Centre

Love whisky, people, and great stories? Join the team at one of Islay’s most iconic distilleries!

We’re looking for friendly, enthusiastic team members to welcome visitors from around the world and bring Bunnahabhain’s whisky, history, and island spirit to life.

The roles combine hospitality, whisky experiences and retail, with shifts across seven days (with some evening work). A driving licence is a plus but not essential.

We offer a competitive salary, benefits, and the chance to be part of a passionate, welcoming distillery visitor centre team.

If the above appeals we would love to hear from you, please contact: HRinternational@cvhspirits.com

Visitor Services Manager

You will be responsible for the operational delivery of the visitor experience at The Hill House and Geilston Garden. Delivering performance standards and targets to ensure enjoyment of the property by visitors and members is maximised and key commercial, financial and development objectives are achieved to make the property fully sustainable. You will be part of a broader management team responsible for delivering an overall visitor service strategy, promoting good communication across the site and a joined-up service provision.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Staff and volunteers – (recruitment, induction, development, motivation, performance management) such that they are fully equipped and motivated to undertake their duties to the required Trust standards and that staffing budgets are adhered to;

To be responsible for instilling, monitoring and reporting a Health & Safety culture across the properties, ensuring the team work within the Trust’s policies and procedures to reduce the risk of incidents and accidents to volunteers, employees and visitors.

Budgets – (setting, phasing, monitoring, reporting, pro-active and re-active adjustments together with the Operations Manager) to ensure the finances are sustainable within the context of the wider property budgets.

Create a culture of ‘exceptional service, every time’. Delivering high standards of delivery and a consistently warm welcome within the heritage experience as well as the retail and catering departments.

Driving the visitor services experience at the Hill House and Geilston to achieve its financial targets, maximising income and profitability, using the Trust’s procedures and instructions. You will strive to be efficient and ensure cost effectiveness in all the work you do.

To develop and deliver an engaging, financial sustainable and diverse events programme across both sites.

To deliver a high-quality holiday let experience at Geilston Garden. To ensure the booking, stay and turnover of guests is delivered and maintained to the highest standard.

Responsible for the sourcing, onboarding and management of contractors on site whilst adhering to the Trust’s policies and procedures.

Ensure high standards of presentation across the property, working with other departments to ensure the delivery of the property business plan.

To assist the Regional Conservator and Curator to maintain and deliver the highest standards of conservation care to the properties interiors and collections by managing and monitoring the collections care team and ensuring all relevant policies and procedures are adhered to.

Taking responsibility for the security of the buildings, emergency procedure implementation and the opening and closing of the sites.

Duty Management responsibilities and providing relief cover as required

This role is one for which the duties, responsibilities and accountabilities require you to become a member of the Protection of Vulnerable Groups (PVG) scheme, administered by Disclosure Scotland, as this role involves regulated work with children.

Supporter Care Executive

The Audiences and Support (A&S) directorate brings together a range of creative and specialist skills to build support for our charity. Working closely with colleagues across Scotland, we protect, enhance and build the Trust’s reputation, positioning our charity as a leader in protecting and sharing Scotland’s natural, cultural and historic places for everyone to enjoy. By listening to our audiences and placing them at the heart of what we do, we grow support for our charity; increasing membership, inspiring visits and generating vital income through philanthropic work.

The wider purpose of the role is to support the interactions we have with our supporters ensuring that we build meaningful relationships with them through our excellent supporter care to encourage loyalty of support and in turn, generating the vital funds we require for the continuation of our charity’s work.

The specific purpose of the role is to provide excellent service and care to our many supporters, including but not limited to our circa 340,000 members, many donors, and visitors. It’s your role to build strong relationships, offer great service and encourage future support, providing a positive experience of the National Trust for Scotland. As well as processing memberships and carrying out administrative tasks, you will be the first point of contact for general enquires for the organisation and It’s your responsibility to ensure that every interaction leaves our supporters, or prospective supporters, feeling thanked and valued and most importantly excited to continue or start their membership and support to the National Trust for Scotland.

KEY RESPONSIBILITIES

Deliver exceptional supporter care across multiple channels, acting as the first point of contact via telephone, email, social media, letter, or occasionally face to face.

Provide a welcoming and helpful experience for people contacting the charity with questions, feedback, or concerns.

Demonstrate a professional and proactive approach to interacting with supporters.

Respond to enquiries in a timely, considerate, and caring manner, in line with agreed SLAs.

Develop and maintain strong knowledge of the Trust’s activities, products, and policies, communicating these confidently to visitors, members, and donors.

Manage supporter data in accordance with GDPR and PECR regulations, proactively ensuring data accuracy and completeness.

Support Team Leaders, the Supporter Care Manager, the CRM Manager, and other internal departments with time-critical and data-sensitive tasks.

Ensure all supporter interactions are accurately logged in the CRM system and, where appropriate, passed to relevant departments.

Process supporter payments via online payment systems over the phone or by handling cheques, and manage refund requests and payment enquiries.

Take ownership of supporter enquiries and complaints, proactively seeking timely and satisfactory resolutions.

Carry out administrative tasks that support strong supporter relationships, including processing memberships, Gift Aid, direct debits, data cleaning, and consents.

Participate in system testing to ensure systems are fit for purpose.

Contribute proactively to process improvement and development, maintaining and creating guidance notes relevant to the role.

Work collaboratively with teams across the organisation, including those based at properties, to provide training and promote the importance of excellent supporter care.

Support outbound retention and recruitment campaigns via telephone, email, or mail, where required.

Senior Fundraising Officer

Use your skills and experience to save endangered species from extinction and improve people’s lives through closer connection with nature. Join our small but highly successful fundraising team based in the heart of Edinburgh Zoo and you’ll have an amazing opportunity to make an impact on conservation in Scotland and around the world.

The role:

Building on a successful individual giving programme at the Royal Zoological Society of Scotland (RZSS), this role focuses on developing a new legacy and in-memory giving programme, encompassing marketing campaigns, stewardship, legacy administration and events.

This is permanent, part time role (22.5 hours per week) based at Edinburgh Zoo, but working across both sites which also covers Highland Wildlife Park.

Some of the things you’ll do:

Work with the Fundraising Manager to develop and deliver compelling new legacy and in-memory giving campaigns for RZSS.
Liaise with relevant colleagues, including fundraising, marketing and communications teams, to gain insights into our audiences and help to prepare legacy and in-memory giving copy and messaging.
Lead on activities to promote legacies and in memory giving across all relevant RZSS platforms, including our websites, digital channels, events and direct mail.
Lead on the planning and promotion of legacies and in-memory giving through on-site collateral and signage at Edinburgh Zoo and Highland Wildlife Park
Develop and manage fundraising data on the CRM system relating to legacy and in memorial giving, supervising other staff when necessary to ensure all data is entered correctly and kept up to date, producing reports upon request and ensuring that financial information is handled with sensitivity.
Use supporter data to inform and improve the legacy and in memorial programme.
Identify trends in fundraising and recommend opportunities to senior colleagues.

What we’re looking for:

Educated to Degree level in relevant subject or equivalent level of experience in a similar role.
CIOF Certificate of Fundraising or equivalent experience
Extensive knowledge of donor cultivation and stewardship principles
NEBOSH general certificate or equivalent qualification.
Excellent written and verbal communication skills, e.g. producing creative materials for fundraising, with the ability to tailor complex information to a wide range of audiences/donors including those a senior level or requiring a sensitive approach
Demonstrable experience of working in a similar role, meeting deadlines in a busy environment.

What you’ll get in return:

Starting salary between £19,938 – £20,436 (offer based on experience / salary pro-rated based on 22.5hrs per week) with future salary progression up to £22,223 per annum (FTE £33,230 – £34,060 with future progression up to £37,038 per annum)
22.5hr working week (may require some occasional evening/weekend working)
Hybrid working option available
34 days annual leave (pro rata)
Discount in both retail/catering
Access to a healthcare plan
Access to Employee Assistance Programme (EAP), that provide 24-hour counselling and support, including health, legal, finance, wellbeing and family advice.
Employer contributory pension scheme

You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.