Full Time

FACILITIES MANAGER – ELECTRICAL & SECURITY

Role Purpose:

We are seeking to appoint an experienced Facilities Manager – Electrical & Security Systems to look after the existing electrical, security and fire alarm systems and to lead the electrical and security systems improvement projects.

This role reports into the Head of Estates which is part of the Chief Operating Office Leadership Team.

The Chief Operating Office includes our entire Operations team, consisting of Health & Safety, Security and Visitor Services (SVS), Procurement and Legal, working together with our Finance, Information Technology, Human Resources and Estates Teams.

We work together and collaborate across NGS and with external partners to ensure our collection is safe and secure, to deliver operational services that improve our visitor experience and to ensure NGS is a great place for us all to work.

This is an exciting time for the Chief Operating Office within NGS as we continue to develop and implement our 5 year improvement plans, plan to open the newly established gallery spaces at the Scottish National Gallery and input to the development of the major new collection facility at Granton – The Art Works (TAW).
The main responsibilities of this role will be

• to monitor, maintain and manage the electrical installations, fire alarm, CCTV and security systems, to ensure there is no impact on business continuity of our galleries, for our colleagues and visitors
• to appoint and work with specialist consultants to develop a full fire and security systems review of our existing estate, to be able to make recommendations on the sequence of activities to feed into our 5-year Capital Investment programme.
• to appoint and manage a series of contractors to prioritise and implement the sequence of improvement projects that become approved within the 5 Year Capital Investment Programme
• to manage ongoing maintenance and improvement projects identified by the Head of Estates
• to keep up to date as installed services drawings
• to ensure maintenance works and estates capital projects are carried out within full compliance of robust processes to ensure the fire integrity, safety of our staff and environmental conditions for our collection are maintained throughout
• to appoint and manage the building service contract for our heritage buildings
• to manage the planned preventive maintenance and replacement plan for our electrical and security installations
• to work with the Scottish National Gallery Project Manager to prepare to take on the security and electoral systems operations management when the building is handed over in early 2022

Edinburgh Gin Distillery Ambassador Supervisor (Retail)

Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful and respected, family business’

We are Ian Macleod Distillers and ‘Crafting Spirits with Passion’ is what we do best… We all have stories. They make us who we are. They are our past, our present and our future. Ours humbly begins over 80 years ago with family and follows generations of passion for crafting quality spirits. It is one steeped in traditional but unafraid of evolution. You may not know it yet, but you are part of our story… we hope to become part of yours. We thrive in a constantly evolving, exciting and passionate environment, driven by both individual and team successes. Providing the platform for personal growth, we enable you to really make your mark as a core part of our family.

As a family owned company, we are strong believers in looking after our people. After all, everyone should have a workplace that they can call home. It’s where passion and quality reside… we’re always focussed on the highest levels of quality and service in everything we do, without compromise. At the heart of our brands, products and experiences are our people – it’s our people who make all of the magic happen!

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We currently have an exciting and new opportunity for a fun, energic and enthusiastic individual to join our family as our Edinburgh Gin Distillery Ambassador Retail Supervisor! As Retail Supervisor you will be a true advocate of Edinburgh Gin, with a passion for delivering great customer service and providing a world-class, memorable retail experience within our central Edinburgh locations.

We’re looking for an experienced Retail Supervisor to support the successful daily running of our Frederick Street store. The successful candidate will be an effective communicator with strong organisational and problem solving skills, along with the ability to use their own initiative and taking a proactive approach. You will demonstrate leadership capabilities and have an engaging manner, building strong relationships with the team, providing coaching and feedback as appropriate.

The role holder will continue to support the Retail team with day to day activities, however they will also take on additional responsibilities to support the Edinburgh Gin Visits Manager (VM) and Assistant Visits Manager (AVM). The additional duties will include but are not limited to the following;

– Responsible for overseeing the smooth running of the day in the absence of the VM / AVM, including delegating tasks to team members
– Cash handling including, opening tills and cashing up at the end of day
– Effectively managing any customer complaints or issues
– Stock management and receiving orders
– Coaching new and existing team members

The role is offered on a fixed term basis, initially until the 31st December 2021, however there may be an opportunity to extend this, depending on business needs.

The working pattern is non-fixed, with flexible hours however, we anticipate this role covering 4 days per week and will include weekend and occasional evening working.

A real living wage employer, Edinburgh Gin is part of Ian Macleod Distillers, an entrepreneurial, family owned whisky and spirits business who own other premium and luxury brands such as Glengoyne, Tamdhu, Smokehead, to name but a few! ‘Crafting Spirits With Passion’ is what we do best. We are looking for a unique group of people with individual personalities, backgrounds, perspectives, and skills to apply. We are an equal opportunities employer, however unfortunately due to the age of the premises the distillery is not wheelchair accessible.

Our Distillery Ambassador roles are varied and rewarding so… if this type of role excites you then we’d love to hear from you!

To apply, visit www.ianmacleod.com/careers, search our vacancies and click the Apply Now button to create an account with us and register your interest in the position. We are looking for you to complete the following, all of which can be submitted through our recruitment portal

1. answers the key questions we have for you

2. submit a copy of your CV (MS Office or PDF)

3. provide us with a creative and tailored cover letter outlining your fit for the role (MS Office or PDF)

As part of your application, please advise us which contract you are applying for (i.e. full or part time), or if you are willing to be considered for any of our opportunities.

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don’t miss out!

Proudly supporting the #OpenToWork movement.

Ian Macleod Distillers (IMD) are proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. In our individual IMD way, we endeavour to follow best practice to help shape our commitment to wider social responsibility and industry standards. We are advocates of promoting responsible selling and consumption of alcohol.

**No Agency Contact**

First Gardener (Newhailes)

KEY PURPOSE

To assist and support the property team in the conservation, care and presentation of the property’s kitchen garden and policies, ensuring that all areas are maintained to the highest standards and to the enjoyment of all visitors and supporters, whether through delegation to other staff/volunteers, or personal work. The garden is managed, maintained and developed to provide produce to sell on site, and to use in the café, contributing to the property’s overall conservation and development, and its enjoyment by visitors and supporters. Newhailes is a 34 hectare designed landscape including woodland, water gardens, follies, open fields and arable land.

Interested applicants should forward a completed application form to the People Department (Applications), The National Trust for Scotland, Hermiston Quay, 5 Cultins Road Edinburgh EH11 4DF, by mail or by email via workforus@nts.org.uk, by first post (i.e. 10.00am) on 30th April 2021.

Cook (Newhailes)

Purpose of the role

Day to day management of the Catering Department at Newhailes stables cafe. To help ensure that all targets are met and that all visitors experience the highest level of guest satisfaction during their visit.

Interested applicants should forward a completed application form to The People Department (Applications), The National Trust for Scotland, Hermiston Quay, 5 Cultins Road, Edinburgh EH11 4DF, by mail or by email via workforus@nts.org.uk, by first post (i.e. 10.00am) on 30th April 2021.

Visitor Services Supervisor Engagement

JOB PURPOSE

The learning team at Culloden develops and delivers programming which is focused on supporting our learners to engage in a critical thinking process. This role is responsible for delivery of engagement and learning programming, supporting the volunteer team, delivery of an excellent visitor experience and the operational needs of the property.

Visitor Services Assistant (Glencoe)

JOB PURPOSE
To maximise our visitors’ enjoyment of National Trust for Scotland managed sites by maintaining excellent standards of service, optimising opportunities to generate income and ensuring that the site and its assets are safe and secure.
Specifically, to ensure the smooth and safe operations in Admissions, Retail, Catering and Events activities making the property the best possible place to visit and work.

Operations Manager (Brodick)

Purpose
The purpose is to deliver, develop and optimise property facilities and services to our members and visitors in line with the Trust’s core purpose, principles, priorities, rules, performance standards and in relation to:

• The Conservation of the property’s /content.
• Promotion of heritage related to the properties.
• Visitor enjoyment.
• Financial Sustainability.
• Staff and Volunteers.

This will be achieved through effective people, operations and budget management within the context of the strategies, policies, procedures and rules of the Trust.

Further, and in relation to this, ensure the properties are managed consistently and professionally and to the required standards.

It is also a visible and senior management role where, in addition to the general operations management of the properties in pursuit of their aims and objectives, the post holder will be responsible for the development of the properties operating business planning process (working with the Property teams and the regional team) and utilising key sources of information and needs (e.g. conservation management plan; visitor/market research) to present effective and accountable business plans which underpin the properties financial performances, visitor experience, conservation delivery, reputation and maintenance.

Overseeing a significant heritage property including Brodick Castle, Country Garden and Goatfell, the Operations Manager will be constantly and consistently leading the development of visitor services excellence, commercial and enterprising activity and change, ensuring place and content is engaging through interpretation and services and is the general custodian of its conservation and educational obligations.

Visitor Services Supervisor (Castle Fraser)

We are looking for an experienced and talented manager to join the team at our fantastic property, Castle Fraser.

This is an exciting opportunity within the heritage industry and the ideal candidate must be passionate about our vision for the future and what we do every day as a business: Bringing people together and giving them the greatest visitor experience.

Set within extensive parklands, Castle Fraser is one of the largest tower houses in the country and is a fabulous place to soak up the atmosphere of old Scotland. With its beautiful walled garden, secret storytelling play area and extensive parkland walks, Castle Fraser is a popular family friendly visitor attraction, within easy reach of Aberdeen.

Castle Fraser boasts a range of private dining and entertainment space, as well as one of the most impressive interiors that oozes history and character, making it ideal for weddings, corporate events and functions.

In addition, Castle Fraser also has an impressive outdoor events arena, making it a perfect venue for large scale outdoor hospitality opportunities.

First Gardener (Pitmedden)

KEY PURPOSE

Pitmedden Garden and Museum of Farming Life are a vibrant and exciting garden to work within. Its long and varied history underpins the whole estate and its management with the gardens forming the major part of the overall visitor experience. The gardens are always evolving within its historical framework both as a formal layout and as a living work of art. We are seeking a suitably skilled and motivated individual to join us to continue its reputation and extend its interest to all visitors.

The job of First Gardener exists to support the Head Gardener (Pitmedden) in ensuring that the garden and policies of Pitmedden are managed, maintained and developed as an internationally-recognised garden of outstanding horticultural importance; contributing to the property’s overall conservation and development, and its enjoyment by visitors and supporters.

Community and Discovery Programme Manager

The role
This is an exciting new role to lead and manage the development and delivery in community partnerships programmes and the onsite discovery programme; including overseeing the day to day support of our volunteers, deliver training & drive a significant volunteer program. All in support of the RZSS’ vision and mission.

Some of the things you’ll do:

• Develop and maintain a supportive and dynamic first-class customer service culture and public engagement amongst the team focusing on delivering informative, professional presentations and exceeding visitor expectations.
• Lead on all aspects of a defined range of volunteering activities and outcomes for agreed target participants, to agreed standards supporting RZSS’ vision and mission, ensuring all activities deliver value on the visitor journey.
• Lead, develop and manage and evaluate targeted programmes: identify key challenges in our local communities that can be addressed by our unique resources.
• Create programmes which promote the zoos’ resource as community hub to support initiatives to strengthen community.
• Develop links with social and community groups to broaden our access to those in need of the benefits that contact with animals can bring.
• Ensure all programmes promote the wellbeing benefits for users, the zoo and for nature
• Develop and create plans and programmess for volunteering, community programmes and onsite engagement providing meaningful and impactful opportunities.

What we’re looking for:

• You’ll have a good understanding of developing community programmes.
• Assertive communicator, confident in dealing with a wide range of stakeholders and presenting.
• Experience of working in a similar role.
• Track record of providing first-class customer care and service through interpretation delivery.
• Ability to plan, design, deliver and evaluate programmes using a variety of innovative and contemporary methodologies.

Closing Date: Sunday 2nd May 2021 (5 pm)

For details on how to apply and further information on what the role involves and essential/desirable criteria – please visit the RZSS Job Opportunities page.

Food and Beverage Trainee Manager

We have an exciting and unique opportunity for the right candidate to join the five-star, multi-award-winning Black Watch Castle and Museum’s hospitality team.
We are looking for a highly motivated individual with a can-do attitude and a passion for delivering world-class service. Previous experience in a food and beverage environment is essential alongside excellent waiting and customer service skills.

You must be educated to the National 5 level or the equivalent in English and mathematics and at least two other subjects.

Once in post you must be willing to work towards a nationally recognised qualification in hospitality management. The cost for this will be meet by the organisation.

This a permanent full-time position

Please apply with covering letter and CV to manager@theblackwatch.co.uk

Café Assistant

The Scottish Seabird Centre is a conservation and education charity and award-winning, five-star visitor attraction. It is one of Scotland’s top attractions, in a stunning location with outstanding wildlife. Seabird Café is a very popular part of the Seabird experience.

We’re looking for café staff to work in our beautiful café, which has one of the best views in the world! If you can provide a warm welcome, are happy and enthusiastic, we’d love to hear from you.
Please visit our website for the full job description.

To apply, please send your CV, with a covering letter to info@seabird.org.