Full Time

Retail Supervisor

Retail Supervisor will be part of Floors Castle Enterprises and report to the Operations Manager

About us

The estate has been part of the Scottish Borders since 1358. Everything we do, is to ensure that we continue into the next millennium. Through our longevity we have developed deep connections with the land and its people and we are guided by the principle that our operations benefit the health of the environment and the prosperity of local communities. We are not just enduring; we will constantly innovate and grow to maximise the potential of the region and land under our care so we will be a source of inspiration and a model estate for the 21st Century.

Passionate People

It takes a certain sort of person to flourish in such a fast-paced, multi-dimensional environment like Floors Castle. We look for talented, self-motivated and enthusiastic individuals who will be able to share our passion for providing a warm welcome and amazing experiences.

Our Values

Custodians Community Authenticity Drive Warmth

“To understand, improve and develop our natural, heritage and built environments, allowing them to flourish as sustainable businesses capable of making significant contributions to a vibrant Borders community, now and for generations to come.”

Purpose of the role

• To lead on all aspects Floors Castle’s Retail offer for the Apple Shed Gift Shop, Online and the Castle Gift Shop.
• To maximise income and profitability, and to support a distinct identity for the retail offer at Floors Castle.
• To Ensure the success of Floors Castle retail and to meet agreed targets.
• To maintain a positive team ethic.

Key responsibilities
.
• Maximise revenue and profitability working within annual budgetary parameters.
• Ownership and control of the Floors Castle Enterprises Retail budget, in collaboration with the Operations Manager.
• Work towards agreed targets, and motivate your team to do the same.
• To lead a small team in providing the highest possible standard of service.
• Create and manage rotas for both gift shops in line with the demands of the business and in compliance with agreed budgets.
• Report on performance to the Operations Manager.
• To lead on all aspects of stock management and the retail related Tevalis EPOS system.
• Organise and conduct stock takes.
• Ensure retail spaces are excellently merchandised to maximise sales and visitor experience.
• To develop and grow relationships with local and national suppliers to support a unique retail experience at Floors Castle.
• Develop and grow additional revenue streams through E-commerce.
• To work with the Castle Kitchen Team to develop and grow the Floors Food brand.
• To creatively create content for our Social Media channels to promote Floors Castle retail brand and products.
• Devise and implement promotional campaigns in consultation with our marketing team.
• To contribute proactively to the wider Floors Castle Enterprises team, promote events and the wider business.

Hours of Work
Five days from seven, 37.5 hours a week
Through the season the position will be based for two days in the Apple Shed, one day in the Castle Gift Shop and two days office time per week. This is a guideline only, and shop floor time will need to be adapted as the business demands.
Weekend and Bank Holiday working will be required.

Qualities you will possess

• Passion for what you do
• Positive and friendly with a “can do attitude”
• Attention to detail
• Ability to prioritise and organise
• Proactive
• Take responsibility for yourself
• Excellent Customer Service Skills
• Confident to make decisions and to stand by them
• Flexibility
• Excellent communicator
• Excellent personnel management
• A sense of fun!

What do you need to be successful?

• Previous experience of retail operations is essential.
• Proven experience in retail or in a related supervisory or management position
• Knowledge of retail management best practices
• Outstanding communication and interpersonal abilities
• Excellent organizing and leadership skills
• Commercial awareness
• Analytical mind and familiarity with data analysis principles
• A willingness to learn and the ability to develop new skills.
• Confident with IT and software packages, including good Excel skills.

Chef de Partie

Chef de Partie
The kitchen team at Floors Castle is the engine room of the operation. They provide catering for over 40,000 visitors a year, produce the Castle’s own range of products for sale in our gift shops, as well as providing top class private dining in the Castle.
Floors Castle kitchen is looking for an enthusiastic Chef de Partie to come and join our well established & enthusiastic team. Working within the main Castle kitchen and also within our busy Terrace Cafe at the stunning Walled Gardens, providing a fantastic environment to learn and develop new skills.

About us
The estate has been part of the Scottish Borders since 1358. Everything we do, is to ensure that we continue into the next millennium. Through our longevity we have developed deep connections with the land and its people and we are guided by the principle that our operations benefit the health of the environment and the prosperity of local communities. We are not just enduring; we will constantly innovate and grow to maximise the potential of the region and land under our care so we will be a source of inspiration and a model estate for the 21st Century.

Passionate People
It takes a certain sort of person to flourish in such a fast-paced, multi-dimensional environment like Floors Castle. We look for talented, self-motivated and enthusiastic individuals who will be able to share our passion for providing a warm welcome and amazing experiences.

Our Values
Custodians, Community, Authenticity, Drive & Warmth

To understand, improve and develop our natural, heritage and built environments, allowing them to flourish as sustainable businesses capable of making significant contributions to a vibrant Borders community, now and for generations to come.

Key Responsibilities
As Chef de Partie you be required to work alongside the Head Chef and Sous Chef to assist in the production of all aspects of the business.
These include:
Preparing, cooking and presenting high quality dishes in various aspects of the business.
Help maintain the high standards of our food safety & hygiene policy.
Monitoring portion & waste control to help maintain profit margins.
Manage the section you are working in and assisting with the ordering of stock.
Maintaining stock levels for the retail outlets and ensuring the production line works efficiently.

Qualities you will possess:
Enthusiastic approach to work.
Positive and approachable manner.
Knowledge and ability to run a section.
Ability to work without the need of close supervision.
Be confident in working with recipes.
Ideally have some form of pastry experience.
High level of attention to detail.
Ability to work closely within a team.
Have a good understanding of HACCP and food safety regulations.

Hours of work
Basic hours are 8am – 4.30pm – 5 days a week. Includes weekends and may include occasional evenings to meet business requirements.

How to Apply
If this post interests you, please apply in writing to
Helen Richards
Roxburghe Estates Office
Kelso, Roxburghshire
TD5 7SF
E-mail: hr@floorscastle.com

Marketing Manager

Marketing guru needed!

This is a fantastic opportunity for a Marketing professional to join the team and deliver our strategic priority to drive visitor yield at the newest addition to our portfolio – The Loch Ness Centre.

You’ll be driving the creative marketing campaigns using customer and market insights and content creation. Leading on the brand and marketing for the attraction, ensuring campaigns coincide with our guests needs, helping generate enquiries driving growth and revenue.

As an ambassador for the attraction, this role will require you to be based in the area to build strong relationships with local organisations and industry bodies, networking and reputation building will be key.

This is a standalone role based at an exciting and refurbished visitor attraction. Whilst you will have support from our support office Marketing team you will be responsible for all aspects of marketing from event planning to strategy, so this role offers huge variety.

If you want to collaborate with a brilliant team and lead a global brand then this is the job you’re looking for!

A Bit About You

You’ll be a creative and experienced marketeer, with a track record in leading successful campaigns across a broad range of channels including digital, print and direct marketing, driving commercial growth. You will be a people person who loves making connections and meeting new people.

Ideally, you’ll come from a tourism, hospitality or leisure background – but if you’re super awesome and come from a different industry we’d love to hear from you!

The ability to analyse and interpret trends, manage budgets and measure the cost/benefits of your activities is a must. Commercially minded, we are looking for someone who is great at spotting a new opportunity to drive revenue growth through new events and product packages.

What’s on offer?

Salary: £30,000

Contract: Full time permanent

There’s lots more! Including: – generous holiday allowance, free health cash plan, day off for your birthday, shopping and cinema discounts, pension scheme, attraction discounts and much more.

To apply please click here to read our full job description and details on how to apply – on the Continuum website.

Library Assistant

Job Title: Library Assistant
Contract Type: Permanent
Salary: £21,681 – £23,952 pro-rata
Grade: FC04
Hours: 29 hours per week
Location: Templehall Cluster
Job Reference: ON000420

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild.  We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities.  If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses, so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role
We have an exciting opportunity for a Library Assistant to join our team within our Templehall Cluster. The post is for 29 hours per week. We are recruiting for a fixed pattern (please see hours below) however your days of working may flex to meet the business needs.

Monday: 09:30 – 17:00
Tuesday: 09:30 – 17:00
Thursday: 13:30 – 19:00
Friday: 09:30 – 17:00
Saturday: 09:30 – 15:00 (every second week)

You’ll work as part of a team to provide a friendly, efficient and effective first point of contact for OnFife customers and visitors within the Library. This includes providing advice, information, logging requests for services and taking payments. You’ll help with the delivery of OnFife services and contribute to the ongoing development of OnFife.

You can view the full Job Description on our current vacancies page on our website.

About You
We are looking for someone who puts the customer first, strives to provide an excellent experience to customers and visitors and who has a can-do attitude.

Flexibility will be required and access to transport is necessary, as there may be travel throughout the region.

How to Apply
If you would like to find out more information about this role, you can contact Lisa Penman, Venue Supervisor, contact details can be found in the advert on our website.

When you’re ready to apply, please complete an application form and equal opportunities monitoring form and return these to the HR team. The application pack can be downloaded from our current vacancies page on our website.

The closing date for applications is midnight on Sunday, 7th May 2023.

Interviews will be arranged week commencing 15th May 2023.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

Theatre Technician

Job Title: Theatre Technician
Contract Type: Permanent
Salary: £23,952 to £26,242 (enhanced rates of £17.01 – £18.64 per hour payable for unsocial hours)
Grade: FC05
Hours: 36 hours per week
Locations: Various: Lochgelly Centre, Adam Smith Theatre & Rothes Halls
Job Reference: ON000419

As an employer, we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role
We have an exciting opportunity for a Technician to join our team within our Theatres. Your days and hours of working will flex to meet the business needs, and this will include regular weekend and evening work across our venues throughout Fife which will include Lochgelly Centre, Rothes Halls and our newly refurbished Adam Smith Theatre, which is due to reopen in June. There will also be the opportunity for regular additional hours due to our varied theatre and events programme.

You’ll work as part of a team responsible for lighting design, sound production, stage management and event coordination within a theatre and conference centre environment within our venues. Equipment maintenance and staff management of casual team members are also integral to the role.

You can view the full job description on our current vacancies page on our website.

About You
You will have previous technical experience ideally from a theatre background, and you will be able to demonstrate knowledge and working abilities across lighting, sound and AV. Flexibility will be required and access to transport is necessary, as there will be travel throughout the region to provide cover at all venues in OnFife.

How to Apply
If you would like to find out more information about this role before applying, please contact Ayesha Nickson, Venue Manager for an informal chat about the role, contact details can be found in the advert on our current vacancies page on our website. When you are ready to apply, please complete an Application Form and equal opportunities monitoring form and return these to the HR team. The application pack can be downloaded from our current vacancies page on our website.

The closing date for applications is 9am on Friday 9th June 2023.

Interviews will take place week commencing 19th June 2023.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

Theatre Technician

Job Title: Theatre Technician
Contract Type: Permanent
Salary: £23,952 to £26,242
Grade: FC05
Hours: 36 hours per week
Locations: Adam Smith Theatre, Kirkcaldy
Job Reference: ON000418

The Role
We have an exciting opportunity for a Technician to join our team within our Theatres. Your days and hours of working will flex to meet the business needs, and this will include regular weekend and evening work at our newly refurbished Adam Smith Theatre, which is due to reopen in June. There will also be the opportunity for regular additional hours due to our varied theatre and events programme.

You can view the full job description on our current vacancies page on our website.

The closing date for applications is 9am on Friday 12th May 2023.

Interviews will take place on Friday 19th May 2023.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

Events Co-ordinator

Events Co-ordinator
£33,908 per annum
36 hours per week (5 out of 7 days)
Permanent

Culture Perth and Kinross is seeking a dynamic and results driven individual to establish an inclusive, diverse and sustainable commercial events programme within the new Perth Museum which will open in Spring 2024 and across the organisation, driving both footfall and income to our venues.

This exciting new role will lead the development of our venue hire activity and events programme including corporate events and wedding packages. The successful candidate will be customer and solution focused, going the extra mile to offer exceptional service to all and will have a track record of delivery in the arts, heritage or culture sector. They will have proven leadership skills, be an excellent communicator and excel at using data and evidence to drive delivery.

The job will stretch, and challenge and you must be prepared to think on your feet and lead your team by example. In return we offer an inclusive, inspiring and flexible working environment; support to grow and develop and a vibrant and ambitious city to work in.

If you believe you have what it takes to help us achieve success, then please email jobs@culturepk.org.uk for an application form.

Closing date for applications is midnight on Sunday 14 May 2023
Please note interviews will take place on Tuesday 23 May 2023

Visitor Experience Administrator NMORL -NMS22/101

An exciting opportunity has arisen for a Visitor Experience Administrator at The National Museum of Rural Life in East Kilbride, G76 9HR. The museum offers a 5-star visitor experience and is comprised of an exhibition building, historic farmhouse and a traditional working farm. An annual program of events offers further opportunities to engage in activities that educate and excite visitors about rural life and connect with the exhibits on display. With each season there is always something new for our visitors to see at the working farm.

It is important to us that you have a confident, friendly and visitor focused disposition with excellent interpersonal skills. Organised and methodical, you will have proven work experience in an administrative environment and be adept at managing multiple priorities. You will also have good verbal and written communication skills along with an intermediate level of ICT skills in Microsoft Office. You should also have experience of managing your own time and workload, working to deadlines and of maintaining confidentiality, coupled with demonstrable experience of providing effective and efficient administrative and secretarial support.

It is essential that you can demonstrate some knowledge and a basic understanding of financial and budget systems in a large organisation as well as knowledge and a basic understanding of the process for collating and reporting statistical information. In addition to this you will require experience of using information filing systems and have excellent attention to detail.

You are provided with a job description and person specification for further detail about the post. To apply visit www.nms.ac.uk. The closing date for completed applications is Wednesday 10 May 2023 at midnight. Please state reference number NMS22/101. It is anticipated that the selection event will take place on 19 May 2023.

Please note that CVs are not considered as part of applications and will not be forwarded to the shortlisting process.

Find out more about National Museums Scotland and our range of employee benefits.

National Museums Scotland is committed to being an Equal Opportunities Employer. We are keen that our workforce profile reflects the diversity of our visitors and audiences. Therefore, all jobs at National Museums Scotland are open to everyone and we encourage applicants from all backgrounds, irrespective of sex, gender identity, race, disability, religion or belief, sexual orientation or age. We welcome candidates who think they have the required skills and can make a contribution in this key role.

For us, hiring the right person for the right job is everything to us. We want to encourage you to apply if you think the this is the role for you!

Guest Experience Executive

We are seeking to recruit for the role of Guest Experience Executive to continue supporting, promoting and overseeing an excellent guest experience on our site in Elgin. We have grown this side of our business in recent years to an all-year-round destination for local, domestic & international visitors, and now wish to further enhance our success in this area. Working closely with our Retail and Marketing teams you will continue to support our experience and explore new opportunities to attract visitors to our site.

Main Responsibilities will include:

Establishing relationships with internal and external stakeholders to drive forward footfall on site.

Developing our tours & events team to deliver world-class experiences on site through our tour program and events.

Identifying opportunities to improve the visitor experience on site such as new systems or procedures.

Co-ordinate all special guest/VIP activities on site.

Building and curating a program of year-round events on site in line with the company strategy.

Supporting our teams in our UK locations with attracting and developing experience opportunities.

Promoting the visitor attraction at local and national events.

This is a full time, permanent role working 39 hours per week with hybrid working available for up to 2 days per week.

Please note successful candidates will be expected to travel UK wide as part of their role.

About You

Have a degree in a tourism or related discipline or have experience working in the field.

Experience of working as part of a team.

Strong interpersonal skills.

Excellent IT and administration skills.

A passion for creating world-class experiences for visitors.

Event planning experience is highly desirable.

As regular local and occasional UK travel is part of this role, a full driving license would be preferred

About Us

Our Elgin mill was established in 1797 and is the only remaining vertical mill in Scotland meaning we dye, spin, weave and finish everything on site. Elgin Mill is also the home of our main visitor attraction, comprising our retail store, restaurant, mill tours and events throughout the year. Awarded 5* grading by VisitScotland for over 20 years, our Elgin visitor attraction was also awarded Best Heritage Tourism Experience at the Highlands & Islands Tourism Awards in 2019.

Johnstons of Elgin is proud to be an equal opportunity employer wholeheartedly supporting the principles of equality and diversity to build an inclusive workforce. Our aim is to embed diversity and inclusion in everything we do to create an environment where our employees feel safe to be their whole authentic self without having to downplay or change parts of their identity. We celebrate diversity in all its forms, which goes beyond those characteristics protected by law to include everything that makes us unique, from our backgrounds and experiences to our personalities and ways of thinking.

Digital Marketing Executive

Buccleuch is a diverse and innovative business with a passion for sustainable land use in rural Britain. People are at the heart of Buccleuch, in particular, colleagues, tenants, customers and visitors. Our commercial enterprises, including leisure & hospitality, agriculture, forestry, energy, rural estates, and commercial property, provide approximately 500 jobs in local communities.

This is a new role, joining our small, friendly and creative marketing team, reporting to the Head of Marketing and working closely with our Marketing Manager. Organised, with strong written communication skills, and excellent attention to detail. You will be responsible for digital content including social media accounts, websites, and e-newsletters for three of our stunning and diverse visitor attractions – Drumlanrig Castle, Boughton House, and Bowhill House.

• Are you passionate about and experienced in creating engaging social media content?
• Do you have around 2 years experience in a similar role?
• Can you demonstrate a creative flair with the ability to produce quality copy, photography and videography?

We can offer flexible working hours from 30 up to 37.5 per week over 4 or 5 days (FTE salary will be pro-rata depending on hours). Depending on hours worked, one to two days of home working will be possible. Due to the remote location of our Estates, a current driving licence and access to transport is essential.

If you’re a friendly and motivated team player and meet the criteria outlined above, we’d love to hear from you! Please email a copy of your CV and covering letter to recruitment@buccleuch.com (indicating if you are looking to work 4 or 5 days) and we will send you information about the benefits of working for our historic and unique organisation, along with more details about the day-to-day responsibilities of the role.

The closing date for applications is 5 May 2023.

Please view our Privacy Policy at https://www.buccleuch.com/privacy-cookies/

Chef de Partie

Are you tired of anti-social hours? At Restoration Yard we have an opportunity in our daytime operation for a Chef de Partie who wants to achieve a better work-life balance.

You will be part of a team that create memorable moments whether our guests are with us for a spot of lunch, coffee & cake, or celebrating their wedding day. Our offering consists of a 100-seat restaurant with an additional 80 outdoor covers.

As an experienced Chef de Partie with the ability to manage one or more sections, you will support the team in the day to day running of the kitchen, maintaining cleanliness standards and ensuring that our dishes exceed customers’ expectations.

Why work for us?
While regular weekend working and the occasional evening for weddings & events is required, as a primarily daytime operation we offer sociable hours to fit around your life. We care about our people and their wellbeing.

Dalkeith Country Park, an outstanding visitor attraction, is a truly special place. On the outskirts of Edinburgh set in a beautiful 1,000-acre estate you will discover our gorgeous courtyard which is home to The Kitchen, a stylish and contemporary eating experience; The Larder, for take away food and drinks, as well as various other food outlets which are open throughout the year.

Interested? Please email a copy of your CV and covering letter to recruitment@buccleuch.com

The closing date for applications is 4 May.

Please view our Privacy Policy at https://www.restorationyard.com/privacy-policy/

Food & Beverage Assistant (Seasonal and permanent positions available)

The Kitchen at Restoration Yard is a gorgeous restaurant in the stable yard area of Dalkeith Country Park, a beautiful 1,000-acre space owned by the Duke of Buccleuch. The team ensure that every guest receives a friendly welcome and the highest standard of service.

We are looking for F&B Assistants/Waiters to work in our fast-paced restaurant at weekends and during the busy Easter period. You will be responsible for a busy section of the restaurant, ensuring a professional and relaxed dining experience for our guests. You will be confident and able to work independently, with the ability to communicate effectively with the kitchen and management team.

• Do you have experience of working in a restaurant?
• Can you demonstrate a passion for customer service?
• Are you able to thrive in a fast-paced environment?

If you want the opportunity to develop while working in a fun environment with like-minded people, then we want to hear from you! As a daytime operation we offer sociable hours to fit around your other commitments, although weekend working is essential to cover our busiest times. We have a variety of seasonal, full-time and part-time shifts available depending on your availability.

Interested? Please email a copy of your CV and covering letter to recruitment@buccleuch.com

The closing date for applications is 4 May.

Please view our Privacy Policy at https://www.restorationyard.com/privacy-policy/

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Retail Supervisor

Chef de Partie

Marketing Manager

Library Assistant

Theatre Technician

Theatre Technician

Events Co-ordinator

Visitor Experience Administrator NMORL -NMS22/101

Guest Experience Executive

Digital Marketing Executive

Chef de Partie

Food & Beverage Assistant (Seasonal and permanent positions available)

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