Full Time

UK Business Development Manager

From a single person in a garden shed, our company has grown to include multiple sites, brands and a team of 34 (and growing) passionate and talented individuals.

Reporting to the Brand Growth Director, you will be responsible for leading the development of the UK sales and distribution strategy for the Muckle Brig portfolio, with a focus on Lind & Lime Gin in the first 48 months

Key Responsibilities
• To develop and evolve the 3 Year UK Growth Strategy by channel, identifying the key gaps and opportunities
• To create and implement key account plans to grow distribution, visibility, and ROS for Muckle Brig within the profit KPIs
o This will include budgetary lead for trade marketing investment, working with the Brand Manager
• To develop and manage the delivery of budget
• To work hand in hand with the Brand Manager to develop and evolve the brand support tools, drive visibility, awareness, trial, and rate of sale.
• To deliver a Monthly Report
• To present a Quarterly Business Review to the Muckle Brig Management Team
• To manage the UK forecast process, working with the Operations team to ensure sufficient stock cover
o Directly manage the stock holding for Muckle Brig 3rd Party Fortified Wines & Champagne
• To manage the small and perfectly formed UK sales team, who also manage DTC on-line sales
• To deliver brand advocacy and training programme
• To leverage both the Lind & Lime and the Port of Leith Distilleries for inbound customer visits to drive advocacy and hearts and minds

Essential Skills
• A dynamic and entrepreneurial individual with a passion for premium spirits
• Experience of working for a small-medium sized gin / whisky distillery which has been on a rapid scale-up trajectory. Additionally, experience of working in a larger spirits company would be a nice to have
• Direct management experience of the UK trade environment in Scotland and England, with direct experience across wholesale, national wholesale, independent off trade, on trade, e-retail and grocery
• An engaging communicator
• An insight driven data head, with a love for Excel
• A Team player who can become a core part of the Muckle Brig Team, and build brand & business relationship with all partners
• A problem solver, who thrives on a challenge and driving growth

Digital Marketing Executive

From a single person in a garden shed, our company has grown to include multiple sites, brands and a team of 34 (and growing) passionate and talented individuals. We have so many stories to tell, and communicating those stories is an essential, and increasingly complex undertaking.

You will be working across multiple departments (sales, finance, visitor experience team) and channels (digital as well as digital support for on/off trade) to ensure that everything we do is recorded, captured and successfully shared with our customers.

What you will do:
• Work with the Brand Manager to deliver an annual communication strategy for social, website and email marketing
• Work closely with the Brand Manager to deliver key digital assets for social, web and e-commerce and deliver creative content in line with the brand guidelines.
• Planning content production shoots with external agencies and in-house
• Management of social media platform including scheduling, analysis, and community management for all brands
• Solely responsible for developing an email-marketing strategy for all brands including designing campaigns, growing databases, copywriting, and analysis
• Supporting the Brand Manager with SEO, Paid Search, Web Management and Email Marketing
• Support the Brand Manager with delivery of implementing the paid social strategy, working alongside the distillery team to ensure that we are meeting our brand building and tour objectives
• Write copy for that is on-brand and industry relevant, including social media channels and website
• Assisting the wider UK sales team in support for digital activations in key on and off trade accounts
• Analytical mind with an understanding of social metrics, and how to interpret data into actionable insights and learnings.
• Drive monthly and quarterly Social Media Reports showing key measurement metrics, recommendations and tangible insights including competitor activity.

Essential Skills
• Experience in managing and coordinating social media is vital, especially in running paid campaigns.
• Comprehensive understanding of Google Analytics.
• An ability to grasp and communicate a range of different brands.
• Creative and strategic thinking.
• Use of scheduling software for social media channels.
• Ability to multi-task and a self-starter attitude.
• Passion for the drinks industry is essential with a wider knowledge of the Scotch whisky or gin industry being beneficial.

Commercial Finance Analyst

We’re looking for a Commercial Finance Analyst to take control of all the data flows within our organisation and provide up to the minute reporting to the different teams. This is a fantastic opportunity for someone to quickly add value to the company, build reporting and analysis from scratch and work with the senior team to drive strategy.

Key Responsibilities
• Produce high quality monthly reporting for the Management Team and the Board, focusing on revenues, profit margins, marketing efficiency and expenses.
• Take control of our financial and operational databases
• Dive into operational efficiency savings and work with the production team to identify best practice
• Undertake ad-hoc analysis for individual teams on special projects
Skills, experience, and attributes:
• Exceptional Excel skills
• Desire to dive into our business and help drive strategic growth and cost savings through analysis
• A strong desire to grow your excel skills
• An interest in the beverage industry
• A wish to be the best excel user in the business
• Graduate
All applicants must be eligible to work in the UK

Health and Safety Officer

The role

To act as the Competent Person for health and safety with the Royal Zoological Society of Scotland (RZSS) as defined under the Management of Health and Safety at Work Regulations 1999 and be the charity’s subject matter expert for health, safety and advise on occupational hygiene including responsibility for health-related projects, such as organising talks and training for staff.

Some of the things you’ll do:

To act as the Competent Person for health and safety in RZSS as defined under the Management of Health and Safety at Work Regulations 1999 and be the charity’s subject matter expert for health, safety, and occupational hygiene.
Support and contribute to the management, development and implementation of RZSS’ evolving Health and Safety strategy, plans, policies and operational procedures to meet required legal standards and targets.
To administer and co-ordinate the internal Health and safety Committee
To provide professional technical and practical advice on all health and safety aspects of RZSS activities.
To proactively monitor business health and safety performance improvement and devise improvement measures as appropriate.
Ensuring that all Health and safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated. Making sure that accurate health and safety training records are maintained. for courses run or organised by RZSS Health and Safety
What we’re looking for:

Educated to degree-level in a relevant discipline (or with equivalent practical experience) with demonstrable experience in supporting a health and safety advisory function
Diploma in Occupational Safety and Health, or equivalent qualification e.g. NEBOSH
Up-to-date practical knowledge and understanding of health and safety management systems and their implementation in a complex organisation, including risk assessment; identification, assessment and control of hazardous substances; vehicles/plant/machinery; asbestos; physical agents (noise and vibration); fire risk
Experience of developing and delivering core health and safety training courses which could include, but are not limited to, Manual Handling, Risk Assessment, Fire Safety, Managing Safely management.
What you’ll get in return:

37.5hr working week (Monday to Friday with travel between our locations)
34 days annual leave (pro rata)
Access to a healthcare plan
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.
Shortlisting of applications and interviews for this position will take place while the advert is live; the advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications as quickly as possible.

Please see the role profile for further information on what the role involves and essential/desirable criteria.

Communications Manager

The role

To lead and manage communications team activities in support of the Royal Zoological Society of Scotland (RZSS)’s vision and mission as a leading wildlife conservation charity. Promote Edinburgh Zoo and Highland Wildlife Park as world class visitor attractions and gateways to nature and RZSS as an international leader in conservation and science, growing brand awareness, income and support, and safeguarding our brand reputation.

Some of the things you’ll do:

* Contribute to and support the implementation and delivery of the communications strategy and annual communications plan to meet agreed engagement targets
* Line manage three members of the communications team and provide support to colleagues across our charity
* Manage and develop content and engagement across communications channels, including the media, social media, website, newsletters, blogs and intranet
* Manage, promote, deliver and evaluate communication projects/activities/campaigns on time, to quality and risk profile standards and within agreed budget
* Manage and develop the complaints process for Edinburgh Zoo and Highland Wildlife Park
* Develop and commission promotional assets, including photography and video, ensuring brand consistency, value for money and quality
* Ensure factual accuracy to the highest possible standards, adhering to legal and ethical requirements within the media and wider communications

What we’re looking for:

* An excellent understanding of the Scottish media industry and brand social media management
* Understanding of legal (including GDPR guidelines) and ethical requirements in the media
* Assertive communicator, confident in dealing with a wide range of stakeholders
* Creative copywriting and proofreading, with the ability to tailor often complex messages to a wide range of audiences, including the media, with an understanding of search engine optimisation (SEO)
* Demonstrable experience in a similar role

What you’ll get in return:

* 37.5 hour working week (5 out of 7 days / working weekends on a rota basis with the team) based at Edinburgh Zoo with regular visits to Highland Wildlife Park
* 34 days annual leave (pro rata)
* Access to a healthcare plan
* Employer contributory pension scheme
* You will also receive an RZSS staff membership which will give you (and family/friends) free (and discounted) entry to both Highland Wildlife Park and Edinburgh Zoo, as well as a number of other zoos across the UK.

Shortlisting of applications and interviews for this position will take place while the advert is live; the advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications as quickly as possible.

Catering Manager

We have recently made the decision to bring our catering provision in-house and are now looking for someone who will be able to develop and manage a team to provide locally sourced, fresh, seasonal and delicious food for our guests in the castle restaurant. This is an exciting role for someone interested in creating new ideas initially for our seasonal visitors, but also to develop our catering services across the wider estate, particularly within our Highland Lodges.

Maintenance Supervisor

The Maintenance Supervisor is primarily responsible for onsite grounds keeping and general maintenance activities.

They will also be required to perform Castle duties such as working in the ticket kiosk and cleaning as deemed necessary by the Custodian/Deputy Custodian during periods of holidays and lower staff levels.

Main duties are seasonal in nature and the successful candidate will require to have the ability to plan out and self-manage their workload to ensure they are using their time effectively over the course of the year.

This is an active role that requires a good level of physical fitness.

See attached job description for more details.

Information Officer M365 – Fixed Term

Full-time, Fixed Term (2 years)

Salary £26,719 – £29,182 per annum pro rata (Band 6)

Part-time applications will be considered

Plus generous benefits package 

Hybrid / flexible working 

Are you looking to expand your current IT skills in a role where you can help improve processes using Microsoft 365? If so, we have a fantastic opportunity for you to join us. 

This is an exciting and key role supporting the setup of Microsoft 365 (M365), primarily Microsoft Teams and SharePoint Online, to facilitate collaborative working with improved records management and information security. As part of the M365 project, you’ll be involved in an interesting and wide range of activities that includes engaging with colleagues to gather information, planning how to implement this project, writing governance, and training materials, and delivering training to help colleagues communicate, collaborate, and manage their files securely.

There is plenty of opportunity to learn new skills and develop in this role.

Accountant

This is a fantastic opportunity for an enthusiastic, high-achieving individual to take on a wide range of responsibilities. The role covers all aspects of financial and management accounting across a diverse set of businesses including a growing Farm Shop & Café; Caravan Park with glamping; and Estate operations (sawmill, forestry, fishing and tenancies)

Key areas of responsibility

• Nominal Ledger management – including regular bank and credit card receipt
reconciliations; maintaining fixed asset records; processing periodic stock
valuations, pre-payments and accruals; ensuring accurate coding of all transactions
to meet management, tax and statutory needs.
• Revenue, Sales & Debtor management – including processing regular revenue
journals based on EPOS and online sales systems; ensuring VAT is correctly applied
on products; raising ad hoc invoices; and following up on any outstanding debt.
• Preparation of VAT returns for review and approval.
• Reporting – providing Managers with financial information to assist with efficient
and effective operation of their departments; and assisting Managers & the Head of
Finance with budgeting and planning.
• Preparation of monthly accounts pack for review.
• Controls, Processes and Procedures – ensure efficient & effective accounting
processes and procedures are in place, making optimum use of software
functionality. In some areas this will require pro-active re-design of existing
processes.
• Work with the Head of Finance to ensure legislative & regulatory compliance all
across all aspects of the businesses.

Requirements
• The successful candidate will be ACCA, ACA or CIMA qualified and will have strong
practical accounting and payroll experience.
• Have a minimum of 2 years post qualified experience in a commercial role or seeking
a move into a commercial role from an accountancy practice.
• Flexible, proactive, excellent attention to detail; good verbal & written
communication skills
• Strong computer literacy – ideally with experience of Sage50, , EPOS systems (EPOS
Bureau), online sales systems (GemaPark/Shopify); Time Management systems (Rota
Horizon/Rota One)
• Hospitality and Retail experience highly beneficial

IT Support Officer

Full-time, Permanent

Salary £28,437 – £31,170 per annum (Band 6A)

Plus generous benefits package

Hybrid working

ABOUT THE ROLE 

Working as part of a small flexible team, you will support the provision of all technology and information services across the National Galleries of Scotland through the management of systems and supply support to a wide user base. 

As the IT Support Officer, you will provide first, second and third-line support for all IT and digital services (including desktops), applications, infrastructure, AV support and telephony. You will manage and respond to service desk calls (incidents, service requests, and change requests) in line with agreed service management processes and defined SLAs. 

Working well as part of the team is as critical as knowledge of the systems. 

THE DIFFERENCE YOU’LL MAKE 

 In all that you do, you’ll work as part of the IT Team to operate and manage IT, digital and audio-visual technologies in support of the visitor experience and operational activities of NGS. Reporting to the IT Support Manager you will also:

Diagnose and resolve applications, system, network and desktop related queries, problems, and faults. 

Promote IT best practice to all, offering advice on application and technology usage and IT Policy. 

Always maintain data confidentiality and abide by all NGS and associated external policies and procedures. 

Install, maintain, and dispose of standard hardware and peripherals in accordance with NGS and associated external policies and procedures. 

Install, configure, and support physical and virtual desktop application software. 

Administer, configure, and maintain key IT and digital systems as necessary. 

Manage and maintain desktop builds and software packages for remote deployment/installation. 

Manage and maintain desktop application security through updates and patching. 

Develop and evaluate new builds, applications, and hardware. 

Ensure technical and user documentation is correct and relevant and update where required. 

Assist with IS/IT Projects and developments within the department. 

Provide advice and manage IT departmental hardware, software, services, and solutions. 

Undertake IT infrastructure and directory services administration and management where required. 

WHO WE ARE LOOKING FOR 

When applying and answering our quick question please tell us more about you, how you meet the requirements, and what you will bring to the role. This will be your opportunity to stand out as well as tell us what you are looking for from us. To succeed in this role, you’ll need the following range of knowledge, skills, and experience: 

Professional, further, or higher education qualifications in an IT-related subject or equivalent experience. 

Proven IT Support experience in a multi desktop OS environment (minimum of 1 year).

Excellent understanding and experience of service management principles (i.e. service desk processes) and service desk software packages. 

Excellent understanding of MS technologies including Exchange, Office 365 and Teams and also PC and peripheral architecture. 

Excellent knowledge of Active Directory and Group Policy administration and management. 

Good understanding of IT networking fundamentals, virtualisation technologies and working within a virtual desktop environment. 

Excellent communication skills and ability to communicate at all levels. 

Knowledge of remote software installation methods and management tools. 

Ability to prioritise and manage varied/heavy workloads in ever changing environment. 

Excellent customer focus skills with a flexible approach and excellent problem-solving skills.

Falkirk Hire Boats Technician/Engineer

Scottish Canals is an innovative, forward-thinking organisation dedicated to safeguarding a crucial part of Scotland’s heritage whilst stimulating business growth, job creation and income generation by helping to create stronger communities, attract new customers and income and working with and through empowered and motivated people.

We currently have an exciting opportunity for a Technician/Engineer to join our small but dynamic team. This role will ensure the holiday boat fleet is well maintained and repaired to the highest standard and always ensure provision of the highest level of customer service in all aspects of the customer’s journey. This will be split between servicing, diagnosing, and repairing all diesel boat engines, and covering operational duties and customer services on the bankside, such as handovers and customer familiarisation. Participation in the call out rota is required.

The holiday boats consist of 19 narrow beam canal boats, operated for 3 holiday hire companies. Our pace, personality and people make us amongst Scotland’s top visitor attractions. If you’re interested in tourism, travel, international visitors, events, boating and outdoor activities, then this could be the perfect job for you.

Main responsibilities include:

Maintain admin systems for the 19 boats to ensure the smooth running of departing and returning boats
Servicing and diagnostics of diesel engines
Be responsible for managing information from holiday boat companies
Be responsible for complying with all statutory regulations pertaining to operating the holiday boats
Support the Holiday Boat Marine Mechanic Team Leader and manager on a daily basis
Skills and experience required:
Qualified engineer/technician
Diagnose faults and repairs, working unsupervised
Self-motivated and able to work on own initiative
Excellent customer care skills
Experience of steering and propulsion systems, 12V and 240V systems
Welding, plumbing and painting experience advantageous
Full UK driving licence

The role is offered on a permanent, full-time basis. Scottish Canals also offers a generous annual leave entitlement along with enhanced company sick pay, discounted shopping vouchers, salary sacrifice tech-scheme and contributory pension scheme with a matched employer contribution of up to 10%.

Gardener

KEY PURPOSE

To ensure that the garden and related policies of Crarae Garden are managed and maintained as a nationally recognized gardens of historical and horticultural importance, contributing to the property’s’ overall conservation and development, and its enjoyment by visitors and supporters.

The role of ‘Gardener’ as a key member of the Crarae Gardening Team will be heavily involved in the care and maintenance of the gardens and wider designed landscapes. This is a full time; permanent post and the successful applicant must be able to drive.

CONTEXT

Crarae is one of the finest examples of an exotic Himalyan style woodland garden. Set beside the banks of Loch Fyne, this unique 40 hectare garden is planted around the glen of the steep sided Crarae burn. The garden was started by Grace, Lady Campbell in 1912 and includes a National Collection of southern beech as well as excellent examples of rhododendron, maples, mountain ash and eucalyptus.

Under the direction of the Head Gardener, with supervision from the First Gardener, and as part of the property team, you will assist with the conservation, maintenance and development of the garden and designed landscape to ensure that Crarae Garden is presented to the highest standards to its visitors and guests.

As such, we are looking for a knowledgeable and passionate horticulturist to work with our enthusiastic team of staff and volunteers and to assist with the continued development of a wide range of horticultural aspects of the garden as well as increasing the overall importance of Crarae Garden as a visitor attraction.

KEY RESPONSIBILITIES

The Key Purposes of the job will be met by:
1. Undertaking practical maintenance of the garden (e.g. managing trees and shrubs, herbaceous plants, and bulbs; turf care; pest/disease/weed control; staking, plant nutrition, composting and soil improvement to the required standards expected by the Trust and for the maximum safety of, and enjoyment by visitors including other professionals in the horticultural industry;
2. Demonstrating: self-motivation, organisation, planning, prioritisation, good time management and attention to detail;
3. On occasion, supervising and working with volunteers and/or staff members to ensure they deliver required outputs at the appropriate standard, and gain benefit/satisfaction from their activities;
4. Undertaking other reasonable duties as may, from time to time, be required to ensure the smooth running of the property;
5. Ensuring compliance with the Trust’s health, safety, and environment policies and procedures.
6. Fostering positive relationships with local communities and organisations and promote the work of the Trust.

SCOPE OF JOB

People Management
 Not a line manager but will, on occasion, supervise volunteers and staff under instructions from the Gardens and Designed Landscape Manager (GDLM) or Visitors Services Manager;
 Will work closely with other property colleagues, and will have some interaction with other technical/specialist advisory colleagues based in other locations and departments (e.g. other NTS gardens in South and West)
 Will have regular (daily) interaction with members of the public and guests of all ages and abilities.

Finance Management
 Not a budget-holder.

Tools/equipment
 Will be a user of driven vehicles such as ride-on mowers and tractors;
 Will be a frequent user of powered tools such as Blowers, mowers, strimmers, hedge-cutters;
 Will be a frequent user of hand-tools such as spades, forks, trowels, rakes, hoes, shears, and secateurs.

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