Full Time

Job Title: Theatre Technician
Contract Type: Permanent
Salary: £23,952 to £26,242 Pro Rata
Grade: FC05
Hours: 36 Hours
Locations: Lochgelly Centre, Carnegie Hall & Rothes Halls
Job Reference: ON000401

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild.  We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

As an employer, we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role

We have an exciting opportunity for a Technician to join our team within our Theatres. Your days and hours of working will flex to meet the business needs, and this will include regular weekend and evening work across our venues throughout Fife which will include Carnegie Hall, Lochgelly Centre, Rothes Halls and Adam Smith Theatre when it reopens in 2023.  There will also be the opportunity for regular additional hours due to our varied theatre and events programme.

You’ll work as part of a team responsible for lighting design, sound production, stage management and event coordination within a theatre and conference centre environment within our venues. Equipment maintenance and staff management of casual team members are also integral to the role.

The full job description can be found on our current vacancies page on our website.

About You

You will have previous technical experience ideally from a theatre background, and you will be able to demonstrate knowledge and working abilities across lighting, sound and AV. Flexibility will be required and access to transport is necessary, as there will be travel throughout the region to provide cover at all venues in OnFife.

How to Apply

If you would like to find out more information about this role before applying, please contact Tony Stevens, Theatre Manager tony.stevens@onfife.com for an informal chat about the role. When you’re ready to apply, please visit our current vacancies web page where you can download and complete an Application Form along with an Equal Opportunities Form and return these to hr.fct@onfife.com

The closing date for applications is midnight on Sunday 8 January 2023.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

This job is primarily about helping to maintain high standards of presentation and safety internally and externally for our many visitors. In 2021 we were the 5th most visited paid attraction in Scotland. We are willing to consider candidates with any amount of experience, from a junior who will be trained in all aspects of the role, to an experienced technician who can hit the ground running, to a specialist electrician who will take responsibility for electrical maintenance as well as general tasks.

Summary:
Ensure the safety of visitors through health and safety checks and remedial work as necessary. You will be responsible for maintaining all exhibits, lights and effects in full working order. You will also be involved in prototyping and building new exhibits. Tasks will be allocated according to your skill set.

What we are looking for:
Basic skills or the ability to learn in all or most of the following: electrics, joinery, painting and decorating, plumbing and IT skills.
Good communication skills, numeracy, organisational abilities, and initiative.
Ability to work well on own or with others.
Flexibility to work outside the normal opening hours of the building, for those jobs that need done when no visitors are present.

We are looking for a highly motivated individual to join us to continue the delivery and development of the museum’s learning and engagement service. At a time when we, like many museums, are reviewing our learning programmes in the light of the Covid-19 pandemic, this is a great opportunity to join our team to develop our offering, blending on-site and online programming for a sustainable future.

The Scottish Fisheries Museum was founded in 1969 to collect, record and interpret the history of the fishing industry in Scotland. The Museum collections of over 65,000 artefacts, including full size fishing vessels, received ‘Recognition of National Significance’ status in 2007. The Museum has a small team of paid staff plus significant volunteer support, especially through three clubs, the Boats Club, Model Boat Club and St Ayles Rowing Club. It has full Accreditation status and is graded a four-star visitor attraction by VisitScotland.

This post is within the Curatorial team and will involve working closely with the Head Curator, Assistant Curators, Curatorial Trainees and Volunteers. You will have the opportunity to present our collections creatively and engagingly to our school-based, family and community audiences through formal and informal learning, interactives, holiday activities, workshops, events and talks using in-person, physical, and digital media.

As Learning and Engagement Officer, you will be responsible for:
• realising the full potential of the Recognised Collections as a learning resource
• engaging and inspiring people in the wider community of all ages and interests
• raising awareness of the museum, its collections, and programmes through a range of media channels, including social media
• working in close partnership with the curatorial team and external partners including IMS, FMF, Fife Community Learning

Please see the Scottish Fisheries Museum website for the full job description, person specification and how to apply:
https://www.scotfishmuseum.org/blog/post.php?s=2022-12-10-opportunities-to-join-our-team

Business Development Director, Hybrid, 12 Month Maternity Cover, £69,666 p.a

OneRen is an ambitious culture and leisure charitable trust that delivers a variety of vital services and engaging experiences across Renfrewshire. Our vision is for everyone locally to live lives that are healthy, happy and fulfilled. We are on a mission to improve the health and well-being of local communities through accessible arts, culture, leisure and sporting opportunities. To do this we need to protect and build our income streams.

We are also supporting the economic regeneration and civic renewal of Renfrewshire, by developing a cultural portfolio intended to activate new markets and raise the profile of Paisley and the wider region as an exciting visitor destination.

Do you match this ambition? Are you an exceptional and motivated leader? We are looking for a Business Development Director for a 12-month contract to cover maternity leave. You will be joining the Executive team at a critical time to support the successful delivery of the major cultural venues under refurbishment, including Paisley Town Hall, Paisley Arts Centre and Paisley Learning and Cultural Hub. The role will also involve progressing income generation for the flagship museum project Paisley Museum Reimagined, which forms part of Renfrewshire’s dynamic Future Paisley programme.

You will lead OneRen’s business development function and commercial activities to ensure we achieve our financial objective to increase income surplus to deliver the charitable purposes of the organisation.

The priority focus will be to oversee the delivery of a sensational opening programme of cultural activities and commercial services whilst navigating the landscape of setting optimal pricing to balance profit with customer satisfaction and community benefit. You will direct associated sales opportunities across the organisation, developing a sales focused ethos across the wider workforce.

This is a fantastic opportunity to lead a dynamic team that includes marketing, commercial events, sales, fundraising, retail, and catering as well as contribute to the overall strategic direction of the organisation.

More information can be found within the documents on the Aspen website.

For a confidential discussion, please contact Kate Kennedy, Consultant at Aspen People on 0141 212 7570 or kkennedy@aspenpeople.co.uk

To apply, please contact Aspen directly with your CV and covering letter outlining how your experience makes you an ideal candidate.

Closing date for applications: Sunday 8 January 2023

The interviews will take place on the 17 and 18 January 2023

This is an exciting opportunity to help shape the future of the National Trust for Scotland (NTS) Corporate Archive Service. This new role is part of a dedicated project team and will be working alongside the NTS Review Archivist to support an ambitious programme of work.

The Archives Review Assistant role will support a programme to review the National Trust for Scotland’s physical corporate archive collections at headquarters and NTS historic properties by providing administrative and archival support. The review will help to develop understanding of the Trust’s collections and their significance. You will work alongside the Review Archivist in undertaking a survey of archive collections across the Trust and in processing data from the survey. This role could suit someone seeking to develop their knowledge and experience of archive collections prior to further studies, whether in archives or heritage management.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Provide support to the physical archives review survey programme.
• Support the survey of physical corporate archive collections at NTS historic properties and headquarters.
• Support the development of an understanding of the significance of NTS archival collections.
• Process data collected during the survey and feed into reports produced.
• Liaise with the NTS Archivist to develop an understanding of the history of NTS and the corporate and historic collections, to ensure that the survey is effective.
• Support advocacy and engagement activities with internal and external stakeholders about archives and managing records.
• Support the planning, timing and communication of the survey timetable.
• Participate in discussions on the strategic development of the Trust’s archive service.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications

Essential
 Degree in a relevant discipline OR experience working or volunteering in an archive
Desirable
• Driving Licence, valid for driving within the UK

Experience, Skills and Knowledge

Essential
 Experience of project or programme support
 Experience of recording and managing data
 Good written and oral communication skills
 Experience of database and spreadsheet management

Desirable
 Experience of working in archive services or within records management systems (paid or voluntary)
 Experience of working in historic properties and/or in Scottish archives
 Knowledge of archives cataloguing systems such as Axiell Collections (Adlib)
 Experience of using social media to promote a service or project
 Knowledge of, or an interest in, the activities of the National Trust for Scotland
 Would suit an applicant seeking to gain experience prior to undertaking a postgraduate Archives course
DIMENSIONS AND SCOPE OF JOB

Scale
 Supporting the survey of archive collections in headquarters and across all Trust properties.

People Management
 This role reports to the Review Archivist and is not responsible for any staff.
Finance Management
 This role is not a budget holder

Tools / equipment / systems
 This role is a user of the Axiell Collections Management System and Portfolio DAMs

Workplace context
 This role is based at Hermiston Quay in Edinburgh and there will be regular travel to other locations to carry out surveys at Trust properties. Some of these visits will involve overnight stays. Note that as the Trust’s properties are often in remote or rural locations where public transport may be limited, there may occasionally be a requirement to travel to some of our island properties with collections, which is usually by boat. The archive survey work involves lifting and carrying boxes of archives and accessing archive stores in parts of historic properties that are only accessible by stair.

Example key performance indicators and targets
 This role will support the delivery of the physical archives review programme, working with colleagues and external consultants.

Castle Fraser is situated in the foothills of the Grampian Mountains. Only 3 miles from the village of Kemnay the estate is set in the rolling farmland of Aberdeenshire with mixed forestry plantations nearby. The history of the Fraser family goes back to the 15th century with parts of the Castle itself date back to 1576.
The walled garden and shrubbery area forms part of the larger design laid out by Thomas White in 1795. The walled garden is a modern interpretation of an older layout with herbaceous plants / fruit and vegetable production as well as themed areas of planting. Adjacent is a modern woodland garden with woodland play area for children and families.

The wider polices include parkland trees – avenues and drives, meadows and forestry plantations.
This regionally significant House and its outstanding garden and landscape attract around 30,000 visitors a year; a competent and enthusiastic gardener is required to complete the compliment the staff structure. An eye for detail as well as flair for creating a beautiful visitor environment is essential. There is much scope for developing within the role in the near future to add to the aesthetic of the property.

KEY PURPOSE
To ensure that the garden, grounds and related policies of gardens are managed and maintained as nationally recognised gardens of outstanding historical and horticultural importance; contributing to the properties’ overall conservation and development, and its enjoyment by visitors and supporters.
The role of ‘Gardener’ as a key member of the team, will be heavily involved in the implementation of development plans for the gardens and wider designed landscape.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Undertaking practical maintenance of the garden e.g., managing trees and shrubs, herbaceous plants, and bulbs; turf care; pest/disease/weed control; staking, plant nutrition, composting and soil improvement to the required standards expected by the Trust and for the maximum safety of, and enjoyment by visitors including other professionals in the horticultural industry;
• Contributing to the management, conservation and development of the garden by plant propagation, cultivation and production of seeds, and the maintenance of appropriate plant records and labelling;
• As requested, assisting with education/interpretation activities such as introductory talks and guided walks;
• Fostering positive relationships with local communities and organisations and promote the work of the Trust.
• Supervising and working with volunteers and/or staff members to ensure they deliver required outputs at the appropriate standard, and gain benefit/satisfaction from their activities;
• Undertaking such other reasonable duties as may from time to time be required to ensure the smooth running of the property as required by the Operations Manager.
• On occasion, contributing to the review and development of annual operating plans and operational workplans for the gardens;
• Ensuring compliance with the Trust’s health, safety, and environment policies and procedures.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Qualifications
• A formal qualification at NVQ/ SVQ Level 2 in amenity horticulture supported by knowledge and demonstrable work experience in an amenity garden context.
• Current driving licence valid for driving in the UK.

Skills, Experience & Knowledge
Essential
• Practical experience in general amenity gardening ideally in a garden open to the public with a strong knowledge of plants and their identification
• Demonstrable skills in plant husbandry, particularly fruit and vegetable production, trees, shrubs, herbaceous plants, turf culture and pruning with an eye for detail.
• Competence in the use of basic tool and machinery and their maintenance.
• Practical knowledge of Health and Safety processes and procedures and the ability to work effectively within these processes.
• Excellent interpersonal and communication skills; confident in interacting and dealing with a wide range of people; and able to represent the Trust.
• Good organisational and time-management skills – including the ability to prioritise work where necessary and also the ability to work using own initiative, in the absence of direct line management.
• Competent IT skills sufficient for maintaining plant records, use of the internet/intranet, assisting volunteers, on-line learning etc.
• An understanding of the aims and objectives of the National Trust for Scotland.
• Living the values of the National Trust for Scotland and encourage colleagues to do the same
o The ability and willingness to understand others’ perspectives and to consider the impact of your actions on them and to adapt your actions as necessary.
o The ability and willingness to learn and try new things, to be flexible and step outside of your comfort zone.
o An open and honest way of communicating, ready to ask others for their ideas and to be open to hear and consider different points of view.
o A pro-active approach to taking initiative and to driving forward ideas and projects designed to improve daily operations and deliver an exceptional visitor experience.

Desirable
• Experience of working in a mixed-team that includes short-term/seasonal staff and/or volunteers.
• An appreciation of Scottish garden history in a general context;
• Current First Aid certification (or willingness to train and use);

The current duties of this job do not require a criminal records (Disclosure Scotland) check to be carried out.

DIMENSIONS AND SCOPE OF JOB
People Management
• Not a line manager but will supervise volunteers and staff under instructions from Head Gardener;
• Will work closely with other property colleagues, and will have some interaction with other technical/specialist advisory colleagues based in other locations and departments (e.g. other NTS Gardeners in the region)
• Will have regular (daily) interaction with members of the public and guests of all ages and abilities.

Finance Management
• Not a budget-holder.

Tools/equipment
• Will be a user of driven vehicles such as ride-on mowers and tractors;
• Will be a frequent user of powered and hand tools such as, mowers, strimmer’s, hedge-cutters; all other tools as required in a general gardening context

Human Resources Officer, Hybrid, Permanent, Grade 7 £32,199.74 -£34,977.91 p.a

OneRen is a vibrant and ambitious culture and leisure charitable company that delivers services and experiences across Renfrewshire. Originally established in 2003 to manage and deliver sport and leisure services in 9 venues on behalf of Renfrewshire Council, in 2015 the charity was expanded to include the delivery of cultural facilities and services, increasing our asset base to 64 venues and over 20 outdoor recreation sites.

Our vision is to improve the health, well-being and quality of life of local communities through accessible arts and culture, leisure and sporting opportunities. We deliver a year-round programme of activities and services that meet the needs of our diverse audience groups. As well as supporting the economic regeneration and civic renewal of Renfrewshire, we are developing a cultural portfolio intended to raise the profile of Renfrewshire as a national and international cultural and tourism destination.

We are looking for a truly engaging HR Officer to join our HR team. The purpose of this role is to specialise in creating and maintaining a positive and rewarding work environment for our team members. The role of the HR Officer is to work with our teams to provide specialist advice and support on programmes from the team member lifecycle from hire to retire with a specific focus on recruitment, induction, absence and case management and to work on initiatives that focus on continuous improvement.

The role offers a lot of variety and opportunity. OneRen is in an exciting time of its journey, and it could not be a better time to join. The successful candidate will have a positive can-do attitude who is able to multitask and manage a range of activities without being phased.

At OneRen we are operating with a hybrid way of working empowering the team to balance their time between home and the office, there will be a requirement to work in our sites within the Renfrewshire area.

You will be required to submit a Covering Letter and CV for this post. These must be combined in to one document and uploaded on the on-line portal. You should include details of your experience to date and suitability for this post.

Closing date: Sunday 15 January 2023

Interview dates: 24, 25 January 2023

To apply, please click the “apply now” button below.

The successful candidate will be required to undertake a Basic Disclosure Scotland check.

If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.

Applications are welcome from candidates from all backgrounds including those with disabilities and candidates who have ‘care experienced’.

RESPONSIBLE TO – Learning and Engagement Manager & Senior Learning and Engagement Officer
CONTRACT – Full-time, permanent (37.5 hrs/week – normally Monday-Friday 09:00-17:30 – but some flexible work requirements including evening and weekend working for out-of-hours events and outreach activities)
SALARY – c £22,500 p.a.

SUMMARY:
Dynamic Earth is Edinburgh’s science centre and the only centre of its kind in the UK dedicated to Earth and environmental sciences. We’re an educational charity, on a mission to empower people with understanding and empathy for the Earth; because we believe together we will be the generation that creates a positive future for us and our planet.

Our Learning and Engagement team are at the heart of delivering our charitable mission and deliver a packed programme of events and experiences with a broad spectrum of audiences each year. Our new ten-year organisational strategy places engaging with wide and diverse audiences and delivering outstanding quality science engagement at the very forefront of our department plan.

An exciting opportunity has arisen to join our team in the position of Learning and Engagement Officer. In this role, you will work alongside colleagues in the wider Learning and Engagement team to co-ordinate, develop and deliver a range of different learning experiences – including but not limited to indoor and outdoor workshops, drop-in activities and online experiences – for a range of audiences including school pupils, teachers, children and young people and families. This is a science communication role with a key focus on delivering a range of experiences with audiences, particularly with school pupils. We are particularly keen to hear from you if you have knowledge, skills and experience in the delivery of outdoor and or digital learning and engagement experiences.

To find out more about the work of Dynamic Earth and the Learning and Engagement team, please follow this link https://www.dynamicearth.co.uk/learning

This is a science communication role of both formal and informal learning and engagement programmes where you will play an active role in the delivery and further development of our school learning and engagement experiences and associated public engagement, family and outdoor learning activities.

MAIN DUTIES:
DELIVERING AND DEVELOPING OUR SCHOOL LEARENING AND ENGAGEMENT PROGRAMME:
• Facilitating workshops, storytelling and other activities in line with the Curriculum for Excellence and Learning for Sustainability
• Developing the schools programme with a focus on Earth and environmental sciences.
• Delivering and developing workshops and experiences as in-reach, outreach and digitally

DELIVERING AND DEVELOPING OUR FAMILY AND PUBLIC PROGRAMME:
• Supporting the delivery of workshops, activities, shows to public, community and families with colleagues across the team
• Supporting the development of the public programme with a focus on Earth and environmental sciences with colleagues across the team

DELIVERING AND DEVELOPING OUR OUTDOOR LEARNING PROGRAMME:
• Working with schools, families, young people and community audiences to engage participants in Earth and environmental sciences within our local environment of Holyrood Park.
• Assisting in the delivery and development of outdoor learning activities, including our Summer Outdoor Club programme for children and young people.

THROUGHOUT THIS, YOU WILL:
• Work to ensure school and public engagement activities are delivered to a consistently high standard with scientific integrity as core.
• Work with schools and other stakeholders to ensure the full potential of the Learning and Engagement service is achieved.
• Liaise with professionals to ensure the learning and engagement programmes remain current, reflecting the latest research and topical science.

OTHER DUTIES:
• Liaising with teachers and other educational representatives/organisations and soliciting feedback to ensure the schools programme and educational resources are focused, relevant, topical and appropriately targeted to the curriculum.
• Ensuring that all educational equipment and resources are properly maintained and that usage is properly recorded and managed.
• Contributing to the development of the Dino’s Kids’ club as required.
• Attending education exhibitions, conferences and presentations as required.
• Updating your own knowledge of the material interpreted within the centre and the curriculum, on an ongoing basis in order to deliver the highest quality learning programme.
• Ensuring that correct budgetary control, invoicing and follow up procedures are followed, in conjunction with other departments.
• Any other duties as required at the discretion of the Learning and Engagement Manager

KNOWLEDGE/SKILLS AND EXPERIENCE:

• Educated to degree level in a science or related discipline or lived experience as an alternative to a formal qualification (essential)
• Experience of developing and delivering learning experiences with audiences including school pupils, children and young people (essential)
• Knowledge of Scottish education priorities (essential)
• Excellent communication and organisation skills with strong attention to detail (essential)
• Time management skills – including the ability to prioritise your time to meet competing deadlines and priorities (essential)
• Some flexibility to work during school holidays and outside normal working hours (essential)
• Enthusiastic, approachable, pro-active and friendly attitude (essential)
• Ability to complete tasks with or without reasonable accommodations (essential)
• Experience in the development and delivery of outdoor learning and engagement experiences (desirable)
• Experience in the development and delivery of digital learning and engagement experiences (desirable)
• Experience of working in a science centre or museum setting (desirable)
• UK Driving License (desirable)

APPLICATION DETAILS:

As an organisation, we are committed to creating a culture that respects and values equity, diversity and inclusion. We expect all team members to support and enact these values in their day-to-day practice and are committed to creating working environment where everyone can be themselves everyday. We welcome applications from people of all backgrounds as part of this recruitment process.
To apply, please email a covering letter and CV (circa 2 pages each) to Conor Ellis – Learning and Engagement Manager – at conor.ellis@dynamicearth.co.uk – the deadline for applications is 23:59 on Monday January 9th 2023

We expect initial interviews for this position to take place on Tuesday 17th January 2023 and will last no longer than one hour.

Your data will be held securely and in line with our privacy policy.

Dynamic Earth has policies and procedures in place to protect children, young people and vulnerable adults from harm. Appointments to the Learning and Engagement team are subject to successful enrolment in the Protecting Vulnerable Groups Scheme.

Reporting to the General Manager, this senior role will primarily involve leading and motivating the heritage team of Castle Guides, responsibility for the conservation, upkeep, and maintenance of the castle, along with its’ artifacts & interpretations, whilst ensuring the delivery of a premium, high-quality visitor experience to the hundreds of thousands of domestic and international visitors we welcome every year.

Alongside these duties, the successful candidate will also support the smooth day to day running of Eilean Donan Visitor Centre in conjunction with their management colleagues across Retail, Food & Beverage, and Visitor Services departments.

JOB DESCRIPTION AND PERSON SPECIFICATION
Post: Assistant Aquatics Officer
Department: Head Office
Reporting to: Aquatics Manager

Job Purpose:

The Assistant Aquatics Officer will assist the Aquatics Manager and facility staff in the delivery and implementation of the Aquatics plan and associated key performance indicators.

Responsibilities:

1. Responsible for identifying training requirements for swimming teachers
2. Monitor and manage all enquiries through the main swimming lesson email
3. Work with SCO’s to manage and reduce swimming lesson waiting lists
4. Maximising class occupancy rates
5. Assist SCO’s with the grading of swimmers
6. Monitor and report on class performance and progression
7. Undertake mentoring of teaching staff
8. Be on site during the delivery of the main swimming teaching programme, spread across all pools.
9. Undertake monthly analysis of the DD run against learn 2 to ensure direct debits and payment plans are correct.

Education
Essential Assessed by Desirable Assessed by
Swimming Teacher level 2 or equivalent

3 years teaching experience

Must hold a full driving licence and have access to own transport A/I

A/I

A/I Level 1 Coaching Qualification

Level 1 Triathlon Coach Qualification

Swimming Tutor Qualification

A/I
Experience
Essential Assessed by Desirable Assessed by
The successful applicant will have experience in the swimming development pathway.

Good analytical skills to interpret occupancy and financial data

Excellent oral and written communication skills

A/I

T

A/I Experience in delivering swimming club coached sessions

Sound working knowledge of Microsoft word and excel

Delivered training sessions A/I
Skills & Knowledge
Essential Assessed by Desirable Assessed by
Responsible for identifying training requirements within the teaching staff

Competent in dealing with customer questions and queries

Reporting on swimming lesson programme to the Aquatics Officer

A/I
Personal Attributes
Essential Assessed by Desirable Assessed by
Self motivated and be able to show initiative

Flexible and adaptable

Ability to work as a team

Excellent timekeeping

Ability to manage their own workload

Solution focused A/I
KEY
A – Application
I – Interview
R– Reference
T – Test

SUMMARY OF CONDITIONS OF SERVICE

Location:
Live Borders Head Office Galashiels (colleagues may be required to work at any Live Borders site during their career with us).
Hours of Work: 37 hours per week worked as agreed with line manager

Payment Method: Paid monthly on the last banking day of each month.
Annual Leave: Up to 2 years’ service = 30 days (pro-rata for part time)
Increases by an extra day after completion of two years’ service by commencement of the leave year. An additional day accrued for each completed year of service up to max of 5 additional days.
Public Holidays: 4 designated public holidays per year (pro-rata for part time)
Notice Period: 4 weeks, as detailed in any offer of employment
Pension: Option to join Group Personal Pension; employee contribution from 5% with the option to join the Local Government Pension Scheme after 5 years’ service.
Equal Opportunities: Live Borders is an Equal Opportunities Employer and considers applicants on their suitability for the post regardless of sex, race, religion, disability or sexual orientation.
Sickness Allowance: Employees with less than 6 months’ service get Statutory Sick Pay (SSP) only. Occupational Sick Pay is available to employees with more than 6 months’ service (when the sickness
commences) and starts from 5 weeks’ full pay/ 5 weeks half pay and increases to a maximum of 26 weeks’ full pay/ 26 weeks half pay after 5 years’ service.
Presentation: Live Borders has strict standards of presentation; which staff are required to comply with. Uniforms are provided for the majority of posts where provided these must be kept clean and well presented. Where a uniform is not provided appropriate business dress is expected.

Other Benefits: Free access to all our sports facilities
Cycle To Work Scheme
Access to ASVA
Healthy Extras – includes retail discounts and access to health and wellbeing services

Please note that this is a summary of Live Borders conditions of service. If you are successful at interview and are offered employment, the specific conditions that apply to you will be detailed in your contract.

JOB PURPOSE

You will be responsible for the operational delivery of the visitor experience, café and self catering accommodation at Gladstone’s Land on Edinburgh’s busy Royal Mile.
Delivering performance standards and targets to ensure enjoyment of the property by visitors and members is maximised and key commercial, financial and development objectives are achieved to make the property fully sustainable. You will be part of a broader management team responsible for delivering an overall visitor service strategy, promoting good communication across the site and a joined up service provision.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
You will lead a team to support the overall experience at Gladstone’s Land – visitor experience, café, retail and holiday accommodation:
 Driving Gladstone’s Land to achieve its financial targets, maximising income and profitability, using the Trust’s procedures and instructions. You will strive to be efficient and ensure cost effectiveness in all the work you do.
 Developing and delivering a programme of stories and events within Gladstone’s Land in collaboration with the Operations Manager and Curator.
 You will be responsible for monitoring and maintaining the deterioration of the collections with the collections care team, including monitoring environmental controls and cleaning programmes.
 Create a culture of ‘exceptional service, every time’. Delivering high standards and a consistently warm welcome within Gladstone’s Land.
 You will ensure high standards of presentation across the property, you may have delegated tasks within other departments and you will understand and help deliver your overall property business plan.
 Taking responsibility for opening and closing and security of buildings as well as emergency procedure implementation, duty management and providing relief cover as required.
 Work closely with other VSMs in the Edinburgh cluster properties to join up the story telling across all sites.
 Staff and volunteers – (recruitment, induction, development, motivation, performance management) such that they are fully equipped and motivated to undertake their duties to the required Trust standards and that staffing budgets are adhered to.
 Instil a Health & Safety culture across the property, ensuring the team work within the property’s ‘Safe System of Work’ to reduce risk of incidents and accidents to volunteers, employees and visitors.
 Budgets – (setting, phasing, monitoring, reporting, pro-active and re-active adjustments together with the Operations Manager) to ensure that the finances are sustainable within the context of the wider property budgets.
 Managing visitor-related buildings and facilities (e.g. visitor experience, café, retail and admissions, self-catering accommodation).
 Ensuring that the longevity of the Trust’s buildings and fittings are maximised through appropriate maintenance and/or replacement regimes;
 To ensure that the property meets statutory and company requirements of Health and Safety, Food Safety and Environmental legislations and procedures including Waste Disposal and Allergens.
 Adhering to the sale of alcohol legislation, being a Premises Manager.
SKILLS, EXPERIENCE AND KNOWLEDGE
QUALIFICATIONS
 NVQ3/BTEC/City & Guilds/HND/Degree or equivalent experience.
 Ability to work ‘hands-on’ – including in the kitchen/retail and admissions areas – alongside the team members, demonstrating the customer service skills required of all staff.
 Experience in a hospitality environment.
 Hold a valid and recognised SQA Licensing Qualification e.g. Scottish Personal License Holder’s Certificate and Personal License.
 Intermediate Food Hygiene Certificate or above.
 Current driving licence.

You will lead all our visitor and community services within the Grampian district, running a successful operation that grows community engagement and commercial income and
liaise closely with colleagues across the organisation. You will lead a team of customer service and community engagement colleagues working across various sites, creating an empowering culture that inspires innovation, collaboration and continuous improvement.