Full Time

RBGE are one of the world’s leading scientific botanic gardens, holding knowledge gained over centuries that the world needs today. All known life depends on plants and fungi, and it is our mission to explore, conserve and explain the world of plants for a better future. Our four Scottish gardens – Benmore, Dawyck, Logan and ‘The Botanics’ in Edinburgh – attract over a million visitors every year. Together, these gardens comprise one of the richest plant collections on earth.

We have an exciting opportunity for an Community Engagement Officer to join our Education team as the result of recent funding secured through the National Lottery Heritage Fund to support our Diversity too! project.

Diversity too! is part of the wider Edinburgh Biomes project – an ambitious restoration and engagement project that aims to ensure the long term future of our living collection. Diversitytoo! focuses specifically on the interpretation of Glasshouse 4 to 8 including the refurbishment of the Victorian Palm Houses that sit at the heart of the visitor journey. Diversity too! is shaped through engagement with 4 key themes:

1. Importance (need and utility) – How we rely on plants for our survival, wellbeing, and spirituality

2. Conservation – How plants are affected by our actions and what we can do to help them:
• Plants threatened with extinction due to habitat loss and many other factors
• The role of botanic gardens in securing the future of plants

3. Solutions – How plants can help us solve the challenges we face:
• The role of biodiversity in food security
• Adaptation to climate change and the role of plants in carbon sequestration

4. Buildings’ significance and restoration – How plant conservation has and is relying on glasshouse environments

As Community Engagement Officer, it will be your responsibility to translate these 4 key themes into community workshops and other activities, both in community setting and onsite at RBGE gardens. Development of online resources is also likely to be required. You will also be responsible for managing community group relationships and building further networks to specifically engage under-served audiences. A large part of the role involves the creation of a new Biodiversity Ambassador training and mentoring programme as well as the development of the Diversity too! roadshow and/or skills share programme. This will require management of the ambassadors and volunteers and line management experience is essential.

As a key deliverer of the NLHF activity plan you will work in partnership with the Diversity too! project manager and Education Outreach Officer, to ensure key messaging is aligned, and with the Head of Education to ensure adequate reporting on progress and budgets can be provided to the funders.

Applicants should have experience of community engagement delivery and be able to demonstrate a commitment to the principles of equity, diversity and inclusion. Experience of managing projects with diverse stakeholders is also required, as is an understanding of how to evaluate the effectiveness and impact of public engagement programmes.

This post would be considered as regulated work with vulnerable children and/or protected adults as specified in the Protection of Vulnerable Groups (Scotland) Act 2007. The successful candidate will therefore be required to become a PVG Scheme member or undergo a PVG scheme update if they are already a member, prior to employment commencing.

Full details of the post, including a job description and person specification can be downloaded from our website.

Interested applicants should send a CV and covering letter which outlines your suitability for this post as well as a completed equal opportunities questionnaire to recruitment@rbge.org.uk by midnight on Thursday, 23 September 2022. Interviews will likely take place on or around week beginning 3rd October.

If you have not heard from us within 2 weeks of the closing date, please assume that your application has not been shortlisted.

No recruitment agencies please.

The Royal Botanic Garden Edinburgh is committed to providing a fair and equitable working environment and supporting a diverse and inclusive workforce. We encourage applicants from all backgrounds to these posts. We have a range of initiatives to promote diversity and inclusivity, including flexible working for staff with, for example, parenting and carer responsibilities, and proactive celebration of diversity among our staff, students and volunteers. RBGE holds an Athena SWAN Research Institute Bronze Award in acknowledgement of our commitment to the advancement of gender equality.

RBGE are one of the world’s leading scientific botanic gardens, holding knowledge gained over centuries that the world needs today. All known life depends on plants and fungi, and it is our mission to explore, conserve and explain the world of plants for a better future. Our four Scottish gardens – Benmore, Dawyck, Logan and ‘The Botanics’ in Edinburgh – attract over a million visitors every year. Together, these gardens comprise one of the richest plant collections on earth.

We have an exciting opportunity for an Education Outreach Officer to join our Education team as the result of recent funding secured through the National Lottery Heritage Fund to support our Diversity too! project.

Diversity too! is part of the wider Edinburgh Biomes project – an ambitious restoration and engagement project that aims to ensure the long-term future of our living collection. Diversity too! focuses specifically on the interpretation of Glasshouse 4 to 8 including the refurbishment of the Victorian Palm Houses that sit at the heart of the visitor journey. Diversity too! is shaped through engagement with 4 key themes:

1. Importance (need and utility) – How we rely on plants for our survival, wellbeing, and spirituality

2. Conservation – How plants are affected by our actions and what we can do to help them:
• Plants threatened with extinction due to habitat loss and many other factors
• The role of botanic gardens in securing the future of plants

3. Solutions – How plants can help us solve the challenges we face:
• The role of biodiversity in food security
• Adaptation to climate change and the role of plants in carbon sequestration

4. Buildings’ significance and restoration – How plant conservation has and is relying on glasshouse environments

There are a number of elements to the project detailed in the programme activity plan, including an education outreach offer and community engagement programme. The project engagement manager will be responsible for overseeing the delivery of all elements contained within the activity plan and line managing the two members of staff who will deliver the separate community engagement and education outreach elements.

You will work across the organisation to ensure key messaging is aligned with the wider mission and values of RBGE and the themes of Diversity too!, and with the Head of Education to ensure adequate reporting on progress and budgets can be provided to the funders. There will be extensive engagement with both the education and public engagement teams.

Part of the project will involve establishing two advisory groups and applicants should have experience of both community engagement and education and most notably be able to demonstrate a commitment to the principles of equity, diversity and inclusion. Experience of chairing meetings, managing projects with diverse stakeholders and an understanding of social science research, specifically how to evaluate the effectiveness and impact of education and public engagement programmes is also required.

This post would be considered as regulated work with vulnerable children and/or protected adults as specified in the Protection of Vulnerable Groups (Scotland) Act 2007. The successful candidate will therefore be required to become a PVG Scheme member, or undergo a PVG scheme update if they are already a member, prior to employment commencing.

Full details of the post, including a job description and person specification can be downloaded from our website.

Interested applicants should send a CV and covering letter which outlines your suitability for this post as well as a completed equal opportunities questionnaire to recruitment@rbge.org.uk by midnight on Thursday, 23 September 2022. Interviews will likely take place on or around week beginning 3rd October.

If you have not heard from us within 2 weeks of the closing date, please assume that your application has not been shortlisted.

No recruitment agencies please.

The Royal Botanic Garden Edinburgh is committed to providing a fair and equitable working environment and supporting a diverse and inclusive workforce. We encourage applicants from all backgrounds to these posts. We have a range of initiatives to promote diversity and inclusivity, including flexible working for staff with, for example, parenting and carer responsibilities, and proactive celebration of diversity among our staff, students and volunteers. RBGE holds an Athena SWAN Research Institute Bronze Award in acknowledgement of our commitment to the advancement of gender equality.

4-year fixed term, based in Edinburgh with extensive travel required throughout Scotland

RBGE are one of the world’s leading scientific botanic gardens, holding knowledge gained over centuries that the world needs today. All known life depends on plants and fungi, and it is our mission to explore, conserve and explain the world of plants for a better future. Our four Scottish gardens – Benmore, Dawyck, Logan and ‘The Botanics’ in Edinburgh – attract over a million visitors every year. Together, these gardens comprise one of the richest plant collections on earth.

We have an exciting opportunity for an Education Outreach Officer to join our Education team as the result of recent funding secured through the National Lottery Heritage Fund to support our Diversity too! project.

Diversity too! is part of the wider Edinburgh Biomes project – an ambitious restoration and engagement project that aims to ensure the long-term future of our living collection. Diversity too! focuses specifically on the interpretation of Glasshouse 4 to 8 including the refurbishment of the Victorian Palm Houses that sit at the heart of the visitor journey. Diversity too! is shaped through engagement with 4 key themes:

1. Importance (need and utility) – How we rely on plants for our survival, wellbeing, and spirituality

2. Conservation – How plants are affected by our actions and what we can do to help them:
• Plants threatened with extinction due to habitat loss and many other factors
• The role of botanic gardens in securing the future of plants

3. Solutions – How plants can help us solve the challenges we face:
• The role of biodiversity in food security
• Adaptation to climate change and the role of plants in carbon sequestration

4. Buildings’ significance and restoration – How plant conservation has and is relying on glasshouse environments

As Education Outreach Officer, it will be your responsibility to translate these 4 key themes into learning resources for delivery across Scotland’s schools and at other public events. You will work closely with the Skills Development Manager (Schools) to develop material for both online use (both virtual delivery of sessions and self-led materials) as well as creating new sessions to deliver to schools. You will also work in partnership with each of the 3 regional RBGE gardens to increase educational provision at each site (Benmore, Dawyck and Logan) and, therefore, extensive travel and overnight stays may be required. As a key deliverer of the NLHF activity plan you will work in partnership with the Diversity Too! project manager and Community Engagement Coordinator to ensure key messaging is aligned, and with the Head of Education to ensure adequate reporting on progress and budgets can be provided to the funders.

Applicants should hold a teaching qualification or have extensive relevant teaching experience (preferably outdoors) and have in-depth knowledge of Curriculum for Excellence. We are looking for someone who has previous project and budget management experience, who shows creativity in their approach to teaching, displays a flexible approach to delivery across a wide range of ages (nursery to secondary) and for you to have experience of using learning technology within current practice. Key to this role will be excellent planning skills and a genuine love of the outdoors.

This post would be considered as regulated work with vulnerable children and/or protected adults as specified in the Protection of Vulnerable Groups (Scotland) Act 2007. The successful candidate will therefore be required to become a PVG Scheme member, or undergo a PVG scheme update if they are already a member, prior to employment commencing.

Full details of the post, including a job description and person specification can be downloaded from our website.

Interested applicants should send a CV and covering letter which outlines your suitability for this post as well as a completed equal opportunities questionnaire to recruitment@rbge.org.uk by midnight on Thursday, 23 September 2022. Interviews will likely take place on or around week beginning 3rd October.

If you have not heard from us within 2 weeks of the closing date, please assume that your application has not been shortlisted.

No recruitment agencies please.

The Royal Botanic Garden Edinburgh is committed to providing a fair and equitable working environment and supporting a diverse and inclusive workforce. We encourage applicants from all backgrounds to these posts. We have a range of initiatives to promote diversity and inclusivity, including flexible working for staff with, for example, parenting and carer responsibilities, and proactive celebration of diversity among our staff, students and volunteers. RBGE holds an Athena SWAN Research Institute Bronze Award in acknowledgement of our commitment to the advancement of gender equality.

NATIONAL GALLERIES OF SCOTLAND
ART MOVEMENT TEAM

TRAINEE ART HANDLING TECHNICIAN (BAND 8)
Full-Time, Fixed Term: October – 31 March 2023

The National Galleries of Scotland (NGS) is home to one the world’s finest collections off art, which ranges from the Middle Ages to the present day. Our spectacular buildings house the world’s greatest collection of Scottish art, and a world-renowned collection of Scottish and international photography, welcoming many visitors to our three principal sites in Edinburgh: the Scottish National Gallery, the Scottish National Gallery of Modern Art and the Scottish National Portrait Gallery. The National Galleries of Scotland aims to preserve, display and augment the collections for the enjoyment and education of the widest possible public and to maintain NGS as a centre of excellence.

This is an exciting period of renewal for NGS, as we move forward with our engaging strategic vision that puts our audience at the heart of what we do. We’re making it our mission to broaden our impact, matching our rich collections, expertise and creativity to the needs and wants of our visitors. We’re finding new ways to connect with more people, and creating an innovative, inclusive organisation that can meet the challenges of our ever-evolving world.

‘Art for Scotland: Inspiration for the world’ is Our Vision. Inclusive, original and ambitious – we will make the national collection accessible to all and inspire curiosity across the world.

At NGS we are committed to looking at how we operate as well as how we engage with our visitors and communities. We want to play our part in tackling the Climate Emergency. We will ensure Equality, Diversity and Inclusion (EDI) is embedded across our organisation, ensuring everyone feels a sense of belonging and can be themselves.

The Art Movement Team, led by the Art Movement Manager includes three Senior Technicians, three Art Handling Technicians, the Collections Storage Manager and an Assistant Collections Information Registrar. This team alongside the Registrar Teams make up the Collections Management Department which, in conjunction with the Conservation Department (and CIDAM) make up the Collections Care Division. This Division is responsible for the care of the NGS Permanent Collection and works on loan to NGS.

Art Movement Team

The Art Movement Team works to national standards supporting complex national and international programming in the handling, packing, movement, installation and location tracking of a wide variety of artworks, including NGS Collection works and those on loan to NGS.

The main purpose of the post of the Trainee Art Handling Technician is to ensure the safe movement, transportation and installation of all artworks within the NGS, including collections from and returns of artworks to lenders. The post holder also assists in maintaining the upkeep of the storage areas, exhibits, tools and equipment.

The Art Handling Technician is responsible to the Art Movement Manager through the Senior Art Handling Technicians, to whom they are answerable for the performance of their duties on a day to day basis.

Trainee Art Handling Technician Duties:

• Safe and efficient movement of art works
• Assist maintenance of location records following NGS procedure
• Pack and unpack objects
• Use of computer for internal communications and access to standard forms and procedures.
• As part of the team, be responsible for care and maintenance of team equipment, including highlighting any concerns to the appropriate forum
• Develop an awareness of and commitment to health and safety compliance and best practice
• Any other duties appropriate to the post

KNOWLEDGE, SKILLS & EXPERIENCE

Essential

• Some experience in the safe handling and movement of works of art
• High standards of accuracy and attention to detail
• A high level of manual dexterity
• Calm and methodical approach to work
• Commitment to updating skills and knowledge
• Good basic communication skills, verbally and in writing
• An ability to recognise potential issues and consider when to seek advice
• Helpful manner and flexible in approach when required
• Apply sound judgement with regards to maintaining confidentiality
• Possess basic computer literacy
• Willingness to occasionally work flexible hours including evenings and weekends to meet deadlines when required.

Desirable
• Awareness of Health and Safety issues in the workplace
• Some experience of working at height
• Some experience of manual handling
• Knowledge and appreciation of Art
• Current Driving License

Applicants are asked to provide a written statement saying how their skills match the person specification and demonstrate the value and relevance of their experience to the post.

Selection Procedures: The applicants who meet the criteria based on the job description and the person specification and who demonstrate this in their written statement will be selected for interview.

SUMMARY TERMS AND CONDITIONS

Salary £ 20,828 per annum

Starting salaries will normally be at the minimum or at a rate that reflects qualifications and/or experience which are of special value for the post and which are above minimum entry requirements.

Hours 42 hours per week inclusive of lunch breaks

Annual Leave 25 days per annum & 11.5 public and privilege holidays

Pension Civil Service pension provisions enables the National Galleries of Scotland to offer a choice of occupational and stakeholder pensions, giving you the flexibility to choose the pension that suits you best.

The closing date for completed applications is Sunday 18th September 2022

Please note that the successful candidate will be subject to Basic Disclosure Scotland security clearance.

National Galleries of Scotland is a charity registered in Scotland (No. SC003728)

Reporting to the Director of Operations, the General Manager- Visitor Operations is responsible for the overall management of the visitor experience and the smooth running of the public-facing areas, during both the standard daily operation and all out-of-hours events and activity.

Role Profile

A high degree of flexibility and the ability to manage effectively, both directly and by influence, is key to this role, which leads and champions a dynamic and visitor-centred approach at V&A Dundee. Directly responsible for a large team of managers and visitor assistants, and indirectly third party staff who work in visitor-facing roles, the General Manager- Visitor Operations will foster an environment that inspires the best in their team, working collaboratively to ensure everyone is heard and ideas are nurtured. The post-holder must be confident questioning anything that doesn’t put the visitor at the heart of what we do, and be comfortable working closely with colleagues across Programming, Development and Marketing teams, promoting holistic working practices and the building of a cohesive museum offer that takes in to close consideration the needs and wants of our audiences.

The front of house team is at the core of the visitor experience, committed to providing a memorable journey for everyone who comes to see us. We respond to visitor feedback, identify who each of our visitors is, and tailor each interaction appropriately. We recognise the importance of accessibility for all and, with our help, ensure that everyone can find a way of relating to our building and the space, whilst learning something new and exciting about design. We strive to increase exhibition ticket conversion, donations and gift aid when applicable, membership and retail sales, which in turn promotes museum sustainability and accessibility for those who need it the most.

Duties and Responsibilities

Working across departments, ensure that V&A Dundee adopts and embraces best practices in the industry, and prioritises a welcoming and inclusive approach to all its activities, whilst delivering service excellence

Promote V&A Dundee’s continued commitment to consistently delivering a world-class, 5* experience for all, identifying training opportunities and developing a learning and development matrix, ensuring the visitor experience team are confident in delivering this on a daily basis

Oversee all elements of the Front of House and visitor-facing function, including but not limited to, welcome and admissions, ticketing and box office, retail, gallery staffing and invigilation, visitor tours and gallery talks

Maintain full working operational oversight and knowledge of all areas, and the cascading of relevant operational training to colleagues, including POS System operation, Ticketing Systems, SOPs and Service Delivery

Line management of the Visitor Experience Team, including direct line management of 3x Visitor Experience Duty Managers, Event Manager, Retail Manager, Bookings Officer and Visitor Experience Officer, as well as indirect accountability for the large Visitor Assistant team

With support and direction, and in close collaboration with the General Manager- Health and Safety and Facility Maintenance, ensure all Health and Safety and Security processes and policies are regularly reviewed, updated and in place. This includes full responsibility for ensuring compliant and professional cash handling and banking processes, and all emergency response policies and procedures

Ensure the Visitor Experience team have access to regular training and professional development opportunities

Responsibility for operational budgets (Front of House staffing/deployment, training, security contract and all other relevant budget attached to visitor experience)

To promote equality, diversity and inclusion in all aspects of your work by developing and maintaining positive working relationships, ensuring that colleagues are treated fairly and with respect/ dignity and actively contributing to initiatives that support V&A Dundee’s strategy for widening EDI

Supported by the Events Manager, oversee the management of the venue diary and booking system, coordinating all spaces and all activities within the building and ensuring appropriate resource is deployed

Chair the weekly diary operations meeting and ensure relevant action points are cascaded and organisational-wide overview of the calendar of activity

Work closely with the Events Manager and supported by the Director of Operations to continue to develop the Major Events Strategy for V&A Dundee, implementing and overseeing an efficient organisational-wide activity booking process that optimises resource, prioritises key activities and ensures collective vision

Liaise regularly with the Retail Manager and Retail team, maintaining excellence in retail standards and encouraging a dynamic offer specific to the audience at V&A Dundee

Using data and industry knowledge, develop, implement and monitor commercial strategies and KPI’s in all visitor-facing areas where revenue can be generated, included but not limited to, on-site ticket sales and conversion, on-site membership purchase, donations and gift aid information retrieval, retail conversion and spend and catering conversion and spend

Working with Bookings Officer and colleagues in Audiences and Media team, develop a successful Trade and Groups Business, maximizing opportunities to increase income via bespoke packages and to reach wider audiences

To build strong relationships with colleagues across the whole organisation, and externally with similar organisations and attractions, nurturing a strong professional network within Dundee and wider and to contribute positively to the regeneration of the waterfront and Dundee as a destination

Work closely with colleagues in Programming, Audiences and Media and Development, providing advice, feedback and ideas, to ensure the consistent delivery of a museum offer that is cohesive, holistic and responds to visitor needs

To nurture relationships across all teams, using diplomacy, empathy, and influence to help foster working environments that encourage the best ideas and ensure all are working towards a shared goal

Maintain a five-year vision of the Visitor Experience, Retail and Major Events strategies, in line with V&A Dundee’s business plan and Vision and Mission, ensuring adequate time and resource can be applied to achieve goals and all teams are working collaboratively to help get there

Any other duties as can be reasonably expected

Personal Specification
Essential

Proven experience in a similar role in a large venue or attraction, leading a team to deliver an excellent experience

Must be able to demonstrate knowledge and understanding of visitor needs, competition and bench mark indicators

Proven experience of developing and maximising the events business in a multi priorities organisation

Experience of managing both a large team, and a large venue, with multiple priorities, coordinating and leading on delivery activity

Experience of managing and monitoring of operational budgets

Knowledge and practice on Access policies

An understanding of Health & Safety management and associated legislation to ensure compliance and best practice within the venue

Strong organisational, communication and administrative abilities

Good experience and understanding of the requirements of working within a museum and around museum objects

Desirable

Previous work experience in a museum or gallery

Holder of a First Aid at Work certificate

IOSH Certificate or other relevant H&S qualification

Deadline for applications: no later than 23.59, 23 September 2022.

This job exists to:

Provide thought leadership and coordinate policy, standards and guidance on climate change issues within the National Trust for Scotland primarily focused on climate change adaptation.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

1. Lead on development of climate change related policy, standards and guidance. The key vehicle for this will be a new long term climate change adaptation plan. The plan will cover the full scope of NTS assets across the built and natural estate, working with the relevant sector and property specialists as well as external agencies and academics.
2. Procure specialist advice and research into heritage related climate change adaptation.
3. Establish a new NTS forum for sharing climate change issues and for development of policies, projects and plans.
4. Provide advice to property staff on request and through production of briefings and contribution to project development
5. Act as the lead NTS contact for climate change issues with external bodies including Scottish Government, Historic Environment Scotland, NatureScot, Scottish Land and Estates and Scottish Environment LINK
6. Lead on relevant Scottish and UK Government consultations relating to climate change
7. Act as the lead NTS contact and actively contribute to the international Heritage Environment Network
8. Devise and report on performance measures to track progress with compliance and implementation of targets within plans and strategies
9. Act as a key media spokesperson for NTS on climate change heritage impacts and adaptation, contributing material to NTS communications
10. Contribute to the wider work of the department and the Trust as required

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE

Qualifications

Essential
 Degree or equivalent qualification in environment, environmental management, environment policy or heritage related discipline

Desirable
 Post Graduate qualification in environmental management or heritage discipline

Experience

Essential
 Demonstrable experience of working in climate change adaptation with experience of at least one area of NTS heritage interest (historic buildings, gardens, nature)
 Demonstrable experience of:
o Working in a thought leadership role
o Understanding of how to influence change and behaviours within an organisation
o Coordinating and managing input across a range of disciplines in a large or complex organisation
o Scottish and UK climate change regulation, policy and plans
o Working in a complex, multi-site organisation
o Producing policies or policy related materials
o Developing climate change adaptation plans and guidance
o Working with multiple stakeholders.
o Working with the media and producing content for NTS communications outlets
o Working with Microsoft Office, particularly Outlook, Power Point, Teams, Word and Excel.