Full Time

Ranger – Engagement

JOB PURPOSE

The role of Engagement Ranger will combine responsibilities on nature conservation, visitor services, learning and community engagement and contribute to the delivery of the National Trust for Scotland’s conservation and operational objectives across the Dumfries & Galloway properties (Threave Garden & Nature Reserve, Rockcliffe, Vennie Hill, Murray Isles, Bruce’s Stone).
The Engagement Ranger role is positioned to provide an ‘on the ground’ support to the wider countryside properties in the cluster. Working as part of the estates team they will provide support in the day-to-day outdoor engagement activities throughout the year in conjunction with our onsite engagement team.

Overall, this will be in pursuit of the following outcomes for and with the natural heritage cared for by the National Trust for Scotland:

• Habitats: Assist with the protection of the habitats in the cluster’s care.
• Visitors and learning: Enable more people to experience cultural and natural heritage more often, get more out of it & put more back into it.
• Communities: Work with communities living on or close to our land or with an interest in our land so that they collaborate with us to help achieve our natural heritage outcomes.
• Built heritage: Work with the Estates Team to protect the built and archaeological heritage in our care and use them to help us explain the “habitats” outcome and achieve the “visitors” outcome.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Combine responsibilities across the following areas of work by facilitating and overseeing on a daily basis the work of others, i.e., visitors, contractors and volunteers
• Nature conservation.
o Assist in the management and care of our conservation grazing.
o Assist with surveying wildlife and countryside habitats and feed this knowledge into projects and management decisions.
o Assist with the maintenance and management of habitats, wildlife, and countryside estate infrastructure on a day-to-day basis (e.g.: paths, gates, signs, vegetation management) to achieve ecological, visitor service and safety outcomes.
• Visitor Services.
o Provide information to visitors to encourage and help people get more out of their engagement with natural heritage and give more back to it including “upselling” (e.g.: of membership, guided tours, specific events) using face-to-face presentation and/or by other means of interaction.
• Community engagement.
o Working with the Estate Manager/team to communicate with local stakeholders, businesses, local / regional agencies and others to increase understanding of their and our aims and develop collaborative working relationships/partnerships to help deliver the Trust priorities.
• Learning.
o Deliver and develop educational and outreach activities and develop an events programme on site or to the local community to promote D&G cultural natural heritage and to communities of interest including for volunteers.
• Other responsibilities specific to the role.
o Management of practical conservation and wildlife recording.
o Develop and deliver visitor safety in the countryside.
o Engagement and involvement with projects as required.
o Embody the Trust’s values.

Gardener

KEY PURPOSE
To ensure that the garden and related policies of Brodick Castle Garden and Estate are managed and maintained as a nationally-recognized garden of outstanding historical and horticultural importance; contributing to the property’s overall conservation and development, and its enjoyment by visitors and supporters.

The role of ‘Gardener’ as a key member of the Brodick Castle team will be heavily involved in the development plans of the garden and wider designed landscape, with future projects aimed at creating gardens of international significance. Hence this post will be vital to realize this ambition of the gardens as a top visitor attraction. This post is likely to include frequent work in the woodland garden.

CONTEXT
The garden comprises a listed walled garden containing an impressive collection of tender plants that may be grown due to the effect of the Gulf Stream. It also features a large woodland garden containing a world class collection of Rhododendrons and plants from temperate regions of the world.

KEY RESPONSIBILITIES

The Key Purposes of the job will be met by:
1. Undertaking practical maintenance of the garden (e.g. managing trees and shrubs, herbaceous plants, and bulbs; turf care; pest/disease/weed control; staking, plant nutrition, composting and soil improvement to the required standards expected by the Trust and for the maximum safety of, and enjoyment by visitors including other professionals in the horticultural industry;
2. Fostering positive relationships with local communities and organisations and promote the work of the Trust.
3. On occasion, supervising and working with volunteers and/or staff members to ensure they deliver required outputs at the appropriate standard, and gain benefit/satisfaction from their activities;
4. Demonstrating self motivation, organizing, planning, and prioritizing and good time management;
5. Undertaking such other reasonable duties as may from time to time be required to ensure the smooth running of the property as required by the Head Gardener.
6. Ensuring compliance with the Trust’s health, safety, and environment policies and procedures.

The current duties of this job do require a criminal records (Disclosure Scotland) check to be carried out.

Visitor Services Manager – Food and Beverage

PURPOSE OF THE ROLE
The role of Visitor Services Manager – Food & Beverage is responsible for the operational delivery of the visitor experience in the catering department at Culloden Battlefield. Delivering performance standards and targets to ensure enjoyment of the property by visitors and members is maximised and key commercial, financial and development objectives are achieved to make the property fully sustainable. The role is a key member of a broader management team responsible for delivering an overall visitor service strategy, promoting good communication across the site and a joined-up service provision. The Visitor Services Manager – Food & Beverage will report to the Operations Manager at Culloden Battlefield.

KEY RESPONSIBILITIES

• Staff and volunteers – (recruitment, induction, development, motivation, performance management) such that they are fully equipped and motivated to undertake their duties to the required Trust standards and that staffing budgets are adhered to.
• Instil a Health & Safety and Environmental Health culture throughout the catering operation, ensuring the teamwork within the property’s ‘Safe System of Work’ to reduce risk of incidents and accidents to volunteers, employees, and visitors.
• Budgets – (setting, phasing, monitoring, reporting, pro-active and re-active adjustments together with the Operations Manager) to ensure that the catering department finances are sustainable within the context of the wider property budgets.
• Create a culture of ‘exceptional service, every time’. Delivering a high-quality food offering and a consistently warm welcome within the catering department
• Driving the catering department at Culloden to achieve its financial targets, maximising income, and profitability, using the Trust’s procedures and instructions. The role will strive to be efficient and ensure cost effectiveness in all the work you do.
• The role will ensure high standards of presentation across the property and specifically within the catering department and dining area. You may have delegated tasks within other departments, and you will understand and help deliver your overall property business plan.
• Taking responsibility for opening and closing and security of buildings as well as emergency procedure implementation, duty management and providing relief cover as required.
• This role is one for which the duties, responsibilities or accountabilities of the role require you to undertake a criminal records check, specifically a Standard Disclosure.

Department specific – catering

• To ensure the planning, preparation, cooking, and presentation of food to the standards required by the Trust for a facility with estimated annual income target in excess of £611K with budgeted expenditure of £434K – total transactional budget responsibility of £1,045m.
• To ensure that the location meets statutory and company requirements of Health and Safety, Food Safety and Environmental legislations and procedures including Waste Disposal and Allergens.
• To conduct Food Safety and Health and Safety Risk Assessments and ensure that all standards and procedures with regards to Hygiene and Safety are established and maintained in line with the Food Safety Management Plan.
• Accountable for stock levels and making key decisions about stock control.
• Responsible for analysing sales figures and forecasting future sales.
• Adhering to the sale of alcohol legislation, being a Premises Manager.

Visitor Services Assistant – Estates

JOB PURPOSE

This job is necessary to help the National Trust for Scotland properly care for the cultural landscape and natural heritage of the busy Culloden Battlefield Visitor Centre site, through directly carrying out skilled estate maintenance work including path maintenance, caring for the conservation grazing herd and scrub clearance.
The Estates team play a pivotal role ensuring that the Culloden Landscape Management plan is realised and that we ensure safe access for over 300 000 visitors per year.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Ensuring a high standard of health and safety practice is followed while undertaking practical maintenance and conservation at Culloden Battlefield.
o Ensure you follow all relevant and appropriate Health and Safety Risk Assessments and activity procedures.
o Complete all relevant Health, Safety and Welfare logs relevant to your work and ensure compliance with COSHH
o Assist in delivery of all operations to ensure, where relevant and practical, the property is managed to reduce risk to the visiting public.
o Have an awareness of specific environmental risks relevant to working on the property, e.g. Lyme’s disease.
• Carry out essential estate maintenance to a high standard – this will include
o Small scale repairs to fences, benches, gates and other countryside furniture
o Using and maintaining equipment including fencing tools, brush cutters and woodchippers
• Day to day care of the conservation grazing herd including cattle, goats and horses.
• Undertaking conservation work while following guidelines and regulations around scheduled monuments and archaeological sites
• Interacting with visitors at the site to communicate key visitor safety messages and act as a positive ambassador for the site and the NTS
• Work with and supervise volunteers in a safe and responsible manner helping them to maximize their input to the work needed at the site and their enjoyment of the experience

Health and Safety Adviser – Operations

JOB PURPOSE

The post-holder will support the National H&S Manager (Operations) in offering a range of health, safety and environmental services (Health and Safety being the primary focus) to the Operations Directorate and is the first point of contact for property management within their allotted property portfolio.

It will be a fundamental function of the post that the post-holder will develop a close and effective working relationship with the management within their allotted properties, including General Managers, Business Managers and Operations Managers. This will enable, and require, the post-holder to respond quickly to requests for assistance as well as becoming a relied upon and readily available professional H&S practitioner to properties within their portfolio. They will become a key member of the planning/decision-making process.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Monitor health and safety system
• To contribute effectively and provide essential input to the Trust’s H&S agenda through the ongoing support, development, and dissemination of relevant policy, guidance and information.

Health & safety performance
• To conduct H&S audits designed to test compliance as a minimum while striving to continuously improve performance by developing and monitoring agreed improvement plans with properties/functions.
• To produce high quality audits and summaries for management to report on property/function-level H&S performance.

Investigation of accidents and near misses
• To conduct in depth accident/incident investigations designed to explore their cause(s) with a view to identifying failings and preventing recurrence, so far as reasonably practicable.
• To prepare statistical analyses of accident/incidents to help identify trends and to propose actions to mitigate risk.

Property support
• To be the ‘first point’ of specialist contact for their portfolio with regard to H&S matters and to report matters of concern to the National HS&E Manager and relevant General Manager(s).
• To respond effectively and pragmatically to requests from properties for support and advice.
• To agree areas for improvement – derived either from audits, accident/incident investigations or changes in policy/procedures/legislation – with General Managers and property management and liaise with the rest of the H&S provision within Operations Directorate to ensure consistency and maximise the effective use of time.

Attendance at meetings
• To attend regional management and property-level meetings (when appropriate) to report on H&S performance, promote improvement initiatives and advise on the implications of NTS H&S policy and procedures.

Training and development
• To advise on H&S training and development requirements within the directorate and where necessary to liaise with colleagues in the H&S team and People – Training and Organisational Development to meet the demand in the most effective and cost-efficient way.
• To deliver training, as required, and within their level of competence.
• To evaluate training provided to ensure that it raises H&S performance, sustains H&S improvements through effective transfer of learning and is refreshed at suitable intervals.

Sensible management of risk
• To provide information (such as audit data and accident/near miss statistics) for meetings of the Operational Leadership Group, Regional Team meetings where appropriate and contribute as appropriate to the Operational Risk Register.
• To support the National H&S Manager in proposing measures to manage risk.

Visitor Services Assistant

JOB PURPOSE
To maximise our visitors’ enjoyment of National Trust for Scotland managed sites by maintaining excellent standards of service, optimising opportunities to generate income and ensuring that the site and its assets are safe and secure.
Specifically, to ensure the smooth and safe operations in Admissions, Tours, Retail, Catering and Events activities making the property the best possible place to visit and work.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
To provide a consistently high standard of visitor care at all times
• Welcoming visitors to the site and processing their admission/retail or catering purchase in a friendly, efficient and knowledgeable manner;
• Welcoming visitors with special needs / impairments and providing a high level of service in accordance with the Disability Discrimination Act;
• Welcoming International visitors and aiding with specific needs.
• Welcoming groups in an efficient and warm manner
• Answering visitors’ queries about the site, education facilities and the local area;
• Providing information about the site, its history, contents, offers and merchandise;
• Promoting National Trust for Scotland brand to include our Membership scheme, events, upselling other properties and any promotional campaigns, being proactive in the selling of Membership and Gift Aid.

To maintain excellent standards of site and personal presentation at all times
• The general ongoing operational cleaning of all areas as necessary, toilet cleaning, emptying waste bins and as appropriate vacuum cleaning, mopping, sweeping, dusting and polishing when required;
• Ensuring site is ready to open and welcome visitors by the set opening time;
• Wearing correct uniform, name badges, or PPE as required.
• Reporting all instances of damage and wear and tear issues promptly to your line manager;
• Working in harmony with other departments; housekeeping, gardening, grounds maintenance and site repair employees/contractors.

Financial Responsibilities (where applicable)
• To adhere to all financial procedures to include till operation and banking and safeguarding of monies: to implement amendments to standard procedure as instructions may dictate.

Retail/Catering/Events/Cashier duties (where applicable)
• To ensure good housekeeping of catering kitchens, serveries and back of house areas.
• To ensure that retail merchandising is in accordance with NTS policy.
• To assist in achieving site retail/catering/events targets and KPI’s.
• To actively upsell products and services to facilitate the visitor’s enjoyment.
• To actively feedback visitor comments to line managers to develop and improve offer, service, operations.
• To work flexibly across departments and sites as needed.
• To assist with the set-up, stewarding and break-down of events in liaison with the events coordinator.
• To assist with Heritage Hospitality events. Staff may be asked to work through into the night hours.

Health and Safety Adviser – Operations

JOB PURPOSE

The post-holder will support the National H&S Manager (Operations) in offering a range of health, safety and environmental services (Health and Safety being the primary focus) to the Operations Directorate and is the first point of contact for property management within their allotted property portfolio.

It will be a fundamental function of the post that the post-holder will develop a close and effective working relationship with the management within their allotted properties, including General Managers, Business Managers and Operations Managers. This will enable, and require, the post-holder to respond quickly to requests for assistance as well as becoming a relied upon and readily available professional H&S practitioner to properties within their portfolio. They will become a key member of the planning/decision-making process.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Monitor health and safety system
• To contribute effectively and provide essential input to the Trust’s H&S agenda through the ongoing support, development, and dissemination of relevant policy, guidance and information.

Health & safety performance
• To conduct H&S audits designed to test compliance as a minimum while striving to continuously improve performance by developing and monitoring agreed improvement plans with properties/functions.
• To produce high quality audits and summaries for management to report on property/function-level H&S performance.

Investigation of accidents and near misses
• To conduct in depth accident/incident investigations designed to explore their cause(s) with a view to identifying failings and preventing recurrence, so far as reasonably practicable.
• To prepare statistical analyses of accident/incidents to help identify trends and to propose actions to mitigate risk.

Property support
• To be the ‘first point’ of specialist contact for their portfolio with regard to H&S matters and to report matters of concern to the National HS&E Manager and relevant General Manager(s).
• To respond effectively and pragmatically to requests from properties for support and advice.
• To agree areas for improvement – derived either from audits, accident/incident investigations or changes in policy/procedures/legislation – with General Managers and property management and liaise with the rest of the H&S provision within Operations Directorate to ensure consistency and maximise the effective use of time.

Attendance at meetings
• To attend regional management and property-level meetings (when appropriate) to report on H&S performance, promote improvement initiatives and advise on the implications of NTS H&S policy and procedures.

Training and development
• To advise on H&S training and development requirements within the directorate and where necessary to liaise with colleagues in the H&S team and People – Training and Organisational Development to meet the demand in the most effective and cost-efficient way.
• To deliver training, as required, and within their level of competence.
• To evaluate training provided to ensure that it raises H&S performance, sustains H&S improvements through effective transfer of learning and is refreshed at suitable intervals.

Sensible management of risk
• To provide information (such as audit data and accident/near miss statistics) for meetings of the Operational Leadership Group, Regional Team meetings where appropriate and contribute as appropriate to the Operational Risk Register.
• To support the National H&S Manager in proposing measures to manage risk.

Internal Communications Officer

Full Time, Fixed Term for 6 months (03/10/22 to 31/03/23)
Salary £25,350 – £27,687 (Band 6)
Hybrid

THE ROLE

You will help engage our colleagues with our new brand, recently refreshed strategy, and evolving ways of working through creative and inclusive internal communications and internal engagement activities. You will play a key part in keeping our colleagues connected with one another and with our organisational purpose, and in supporting an open and collaborative working environment.
We have just under 400 employees with a wide variety of roles, working patterns, skills, and experience. Around half our team works in visitor-facing roles, welcoming people into our galleries and shops. Others spend their time mainly behind the scenes, whether that’s directly working with our collection or delivering operational activities that keep us running smoothly and moving forward.
We’re looking for a proactive, imaginative, and skilled communicator who can help ensure our internal communications deliver real value for all our people and for our organisation. Your duties will involve:
• Working with the Internal Engagement Manager to design and pilot new or improved two-way channels for engaging with our visitor-facing colleagues in a way that works for them and their roles.
• Organising, writing, and helping to deliver an established suite of regular internal communications, including manager briefing notes, email news digests, leadership video messages, written and video-based intranet content.
• Organising and running some editions of our monthly online all-colleague briefings, including facilitating a question-and-answer style discussion, with training and support from the Internal Engagement Manager.
• Supporting creation and delivery of colleague engagement activities, events, and materials, in digital, print and/or face-to-face formats, with a focus on bringing our new brand to life internally and implementing new internal templates as we build to the external launch.
• Liaising with internal stakeholders on internal communications and engagement plans and content, including senior leaders.
• Writing, creating, and distributing internal communications on major projects or operational developments in collaboration with key departments, such as HR.
• Supporting consistency across all internal communications activities by providing advice to colleagues on our brand guidelines and coordinating a calendar of internal activities across the organisation.
• Supporting the wider Marketing and Communications team as required.

Sales & Events Executive (Weddings)

Hopetoun House – Sales & Events Executive (Weddings)
Hopetoun House is arguably Scotland’s finest stately home. Built in 1699 for the first Earl of Hopetoun this stunning example of 18th century architecture remains a family home and is still lived in by the current Earl & Countess of Hopetoun along with their four children.
From Good Friday through to the last weekend in September Hopetoun is open as a 5 star visitor attraction and from October to March the house and grounds are closed to the public. The house and grounds are available for private hire all year round and offer a flexible and incomparable setting for exclusive events such as weddings, conferences, gala dinners, media location shoots and many more exciting events.
For more general information see www.hopetoun.co.uk.

The Role
A broad and challenging position that offers the right candidate a wealth of experience and opportunity to contribute, learn and develop in an exciting sector, set within a premier historic 5 Star hospitality setting.

The primary role is to sell, design and oversee delivery of approximately 20 weddings per year. We work with an experienced operations team who will oversee some weddings during busy periods to ensure adequate weekends off. There will also be an Operations Manager from Heritage Portfolio working on every wedding days to manage and deliver the event from a food and beverage perspective.

Alongside this the role is responsible for administering and developing our renowned and key public event, the Hopetoun Christmas Shopping Fair, and other smaller in-house and third-party public events.

This role is responsible for providing the Director of Sales assistance in marketing these activities, and supporting the Visitor, Ranger and Education Teams in marketing theirs.

This role works alongside, supports and learns from the Senior Events Manager whose role focuses on corporate and incentive hospitality business as well as larger-scale third-party public events and filming.

Working as part of a small team the candidate must be sales focused, energetic, enthusiastic, highly professional and above all a strong ambassador for the Hopetoun brand.
This role has 4 core responsibilities as follows:
Sales
Ultimately the candidate will be the first point of contact for all wedding enquires and therefore must be able to sell Hopetoun as an exclusive use events venue. The candidate should be able to anticipate the clients’ needs, create personalised creative proposals and follow up on these sales leads in a timely manner following all office procedures. Site inspections are actively encouraged in order for the client to see the scale and grandeur of what Hopetoun can offer and the candidate must have previous experience of converting live enquires. In the short terms virtual tours will be offered. The candidate must be confident delivering online live tours.

Event Planning
The candidate must be able to plan events with confidence and provide accurate and detailed functions sheets so that lines of communication are kept strong between all departments. Above all the candidate must be confident in managing client expectations and working together to create high level events.

Event Delivery
As the onsite venue contact to represent Hopetoun on the day / evening of the event, the candidate must be completely confident in running small and large scale events bringing together many different suppliers. Working on such prestigious events the candidate must be able to work well under pressure and remain calm. Working in an historic building and most of all a family home, the candidate is responsible for protecting the house and the contents within it so communication with external suppliers is key. The candidate must also be capable of managing a small team of event stewards to ensure that the event runs to the high standards expected at Hopetoun so that our reputation for quality is upheld.
There is a separate catering team that manage food and drink service on the day, lead by our Hopetoun Operations Manager at Heritage Portfolio.

Marketing
Ideally the candidate will have some experience of managing company social media accounts on a day to day basis. The successful candidate will work alongside the Director of Sales & Marketing in order to manage social media channels and website content across all areas of Hopetoun.

We are looking for someone educated to degree level, with at least 1 years’ experience in both event sales and event delivery in the luxury venues market. Applicants must be able to:
– Work well within a small team and under pressure
– Take a sense of ownership
– Prioritise workloads in a fast paced environment
– Manage time and differing workloads effectively
– Multitask and manage a number of bookings at different stages along the sales journey
– Take accountability
– Show initiative
– Think logically
– Work with minimum supervision
– Maintain a positive attitude both internally with colleagues and externally with clients
– Deliver a high level of customer service and exceed client expectation every time
– Demonstrate excellent communication skills internally and externally
– Possess strong customer relationship skills
– Operate CRM systems (preferably KX)
– Show genuine desire to develop the business at Hopetoun and create seamless events
– Usual working hours are Monday – Friday 9-5, however when delivering events, you will be expected to work variable shifts. Time off in lieu is given for evening and weekend event delivery duties. During peak wedding season (May – October) the candidates work pattern will most likely be Tuesday – Saturday however you would not be expected to work more than 2 weddings in a row.
The Package
– Salary c. £24,00 – £28,000 (DOE)
– We offer 29 days paid holidays (including Bank Holidays), plus a discretionary 3 additional days at Christmas.
– Pension contributions
– Discount in the Stable Kitchen Restaurant during open season
– Discount at the Hopetoun Farm Shop
– Various other company benefits
The candidate must have their own car and hold a full clean driver licence as travel to and from Hopetoun is required.
Please note that we are unable to acknowledge all applications, only those selected for interview will be contacted. If you have not been contacted within four weeks, you have not been selected for interview. Only those with a right to work in the UK will be considered.

The Hopetoun House Preservation Trust (Scottish Charity Number SC009760), Hopetoun House, South Queensferry,

HR Manager

Contract Type : Permanent
Salary: £38,312 – £46,065
Grade: FC09
Hours: Full time 36 hours per week
Location: Iona House, Kirkcaldy

Our Opportunity

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. A leadership oriented organisation, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting. We are seeking an HR Manager to support the delivery of OnFife’s people strategies and champion our values at all times.

The Role

As HR Manager you will use your expertise as a positive influencer to help set the direction for all people-related activities, policies and projects across the organisation. You will lead on a range of programmes of improvement, setting and delivering on targets in line with our values and our organisational culture. Working collaboratively as part of the Senior Management Team, your extensive professional knowledge and skills will be utilised to contribute to the design of HR strategies whilst ensuring effective employee relations are maintained and supported across the organisation.

OnFife has seen considerable change recently with a significant restructure almost complete. As a member of our SMT you will motivate and support your team to help develop the skills and confidence of others whilst setting clear and unambiguous strategy and direction.

Working collaboratively with OnFife colleagues, you will embrace an equitable and co-ordinated approach to delivery and development, demonstrating the vision, empathy, and agility to contribute at the highest level.

The Successful Candidate

We’re looking for a resilient and empathic HR professional with the experience to deliver complex projects whilst setting priorities and workplans to meet customer and organisational expectations. Previous experience of working at a senior level in an HR role is essential, as is the ability to provide direction and expert advice to encourage a culture of continuous improvement. With excellent problem solving and analytical skills, you will be able to manage conflicting priorities to positive effect. You listen, reflect and advocate for change when necessary, demonstrating emotionally intelligent decision making and collaboration. Confident in who you are, you lead from a place of authenticity, demonstrating the resilience and adaptability to inspire others in the face of significant and complex change.

The successful candidate will join a coaching oriented company who are vested in personal development and who offer an exciting leadership development programme. In addition, you will profit from a contributory pension scheme, employee discounts, generous annual leave, flexible working along with a range of wellbeing initiatives.

This is a truly unique and exciting opportunity for the right person to join an organisation that’s committed to excellence in cultural delivery for the people of Fife.

How to Apply

To request an information pack please contact Carolyn Hughes carolyn.hughes@squarepeghr.co.uk

Carolyn will take CVs and covering letter by way of application. Square Peg HR are our recruitment partner for this role.

Closing date – Friday 15th July at 5pm.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

Marketing & Events Officer GTOS

JOB DESCRIPTION

Post: Marketing and Events Officer
Directorate: Commercial Services
Reporting to: Marketing and Communications Manager

Job Purpose:

Responsible for the development and delivery of the Great Tapestry of Scotland Marketing strategy. Developing and delivering an events programme, sponsorship and fundraising opportunities.

Responsible for driving the charitable focus of the Live Borders’ Marketing and Communication strategy to internal and external stakeholders.

Duties include:
1. Lead the execution of marketing programs from start to finish, leveraging internal support and driving collaboration across national and international markets.
2. Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments
3. Work with Fundraising officer to identify opportunities
4. Analyse customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies
5. Keep, create, maintain, and conduct analytics reporting across multiple platforms and extract key insights for future campaign development and go-to-market strategies, complete with formal proposals and recommendations
6. Develop and deliver Events programme positioning the centre as a desirable venue for private and public events.
7. Manage projects with external marketing support providers e.g. designers, web or media relations support
8. Effectively manage project budgets and advise teams on marketing spend
9. Update the Great Tapestry of Scotland website using content management systems (CMS) with a view to SEO optimisation
10. Daily management of social media to achieve growth in audiences and engagement

This job description is indicative of the nature and level of responsibility associated with the job. It is not exhaustive and there may be a requirement to undertake such other duties as required

Visitor & Monuments Assistant: Museums & Galleries, City of Edinburgh Council

We are looking for candidates for full time positions (36 hours per week) part time (18 hours + per week) and also lunch time cover shifts (11:30 – 15:30 daily up to 5 days per week)

Would you like to be part of a team that welcomes 750,000 visitors a year?

Do you have a love of Edinburgh’s history, along with a head for heights?

We are looking for individuals who can deliver a welcoming, memorable and enjoyable experience for all the visitors and customers, ensuring that they receive the highest level of customer service at all times whilst contributing to the commercial success of our collection of unique venues.

Please note, this post will include weekend working and occasional evenings.

Before applying for this job, it is important you read the job description and person specification by clicking on the attachments. These explain the job role.

The post will give team members the opportunity to work throughout our amazing venues: Nelson Monument, City Art Centre, Museum of Childhood, Museum of Edinburgh, People’s Story, Writers’ Museum, The Scott Monument and Queensferry Museum.

The post will involve working both indoors and outdoors plus due to the historic nature of our building involves climbing and descending a lot of stairs, and if working at one of the monuments the chance to look out over the breath taking sights of the Capital from the best view point in the City!

We’re committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

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