Full Time

Conservation Maintenance Surveyor

CONTEXT

The National Trust for Scotland is an independent charity set up in 1931 for the preservation and conservation of natural and human heritage significant to Scotland and the world. The Trust has gone on to become Scotland’s largest membership organisation and a leader in conserving and promoting the nation’s treasured places and collections so they can be enjoyed by present and future generations. The Trust’s new 10 Year Strategy: Nature, Beauty and Heritage for Everyone has recently been launched with a strong focus on caring for Scotland’s special places through best practice in conservation.

Visit: https://www.nts.org.uk/our-work/our-strategy

The Trust is organised across 4 Regions:
North East: Regional Office – Crathes Castle
Highlands & Islands: Regional Office – Balnain House, Inverness
Edinburgh & East: Regional Office – Newhailes House
South & West: Regional Offices – Culzean Castle (main), Greenbank House (northern hub)

Each Regional General Manager has operational responsibility through Property Staff for maintaining built assets and ensuring statutory compliance within their Region. The Central Buildings Team operates through a consultancy model with dedicated resource in each Region. The role of the Buildings Team is to provide NTS with professional and technical services in support of building conservation, maintenance and capital building projects across the Trust’s built estate. Each Region is currently supported by a dedicated Building Surveyor (or Architect) who ensures that NTS delivers best practice in building conservation and maintenance. You will be assigned to a Region, joining the Building Surveyor and providing a leadership role for building maintenance activity in your Region. You will also assist the Building Surveyor with larger project delivery. Your key day to day contacts will be the Regional Building Surveyor, Operations, Maintenance and Property Staff.

The Buildings Team is a national asset of the NTS and operates as a single team. Individuals will sometimes be required to operate beyond their ‘home’ Region or to provide specialist advice to other team members. In exceptional circumstances, individuals may be asked to relocate temporarily to deal with a particular situation eg as part of disaster recovery efforts. The role will also require occasional work outside core hours to deal with emergency or unplanned situations.

JOB PURPOSE

This job will support the National Trust for Scotland Strategy Conservation Pillar by contributing to improving the condition of our buildings, delivering best practice in built heritage conservation and maintenance management and supporting the safe operation of our sites.

Reporting directly to the Head of Building Surveying (Operations) you will be responsible for supporting and undertaking the planning and delivery of sensitive conservation maintenance and repair to NTS buildings and advising property operations teams on all aspects of buildings care. You will assist operations staff to maintain public access to sites and buildings during essential building work.

Digital Marketing Assistant

£18,600 – £23,000 depending on experience

Dalkeith Country Park is a truly special place. Just a few miles from Edinburgh, it’s home to Fort Douglas adventure playground and Restoration Yard, set in a beautiful 1,000-acre country estate. With over 300 years of history, a 700 year-old oak wood and miles of waymarked trails, visitors can enjoy exploring the park before a delicious meal in our restaurant, The Kitchen, or a browse around our wonderfully eclectic retail store. You’ll also find our Wellbeing Studio offering yoga and fitness classes.

As Digital Marketing Assistant you will join our Marketing team primarily focusing on social media working in a fast paced and busy environment. You will create content on Restoration Yard and Dalkeith Country Park’s social media accounts, update and maintain the company websites, assist with e-newsletter campaigns and update external promotional sites.

• Do you have a passion for all things social media and knowledge of WordPress, social media platforms and e-newsletter systems?
• Can you demonstrate a creative flair with the ability to produce quality copy, photography and videography ?
• Are you organised with excellent administration skills and strong written communication skills?

Part-time working can be considered. Candidates should be proficient with the Office 365 suite of packages. Ideally, candidates will have a formal marketing qualification or a min of 2 years’ experience in a similar role, however, this is not essential and we would equally welcome applications from enthusiastic graduates who can demonstrate some experience in this field and are keen to gain experience in a supportive environment.

Interested? To apply, please email your CV and a covering letter to recruitment@dalkeithcountrypark.co.uk. If you are interested in part-time hours please include details of your availability in your covering letter.

The closing date is 25 May.

Please view our Privacy Policy at http://www.dalkeithcountrypark.co.uk/privacy/

Operations Supervisor

This is a hugely varied, rewarding and exciting role. No two days are the same and you will be ‘hands on’ in every aspect of park activity! Watch this short video to hear first-hand what makes this such a unique and interesting role https://www.youtube.com/watch?v=DX5eLTOzL0g.

As Operations Supervisor you will support the Facilities Team ensuring that the needs of our visitors, colleagues and tenants are met and that day-to-day operations at Dalkeith Country Park run smoothly with emergencies being responded to effectively. In addition, you will carry out small maintenance jobs and liaise with contractors on bigger jobs.

• Do you have solid experience in a similar role and work environment?
• Can you demonstrate strong communication skills with the ability to engage with a wide range of people?
• Are you able to demonstrate excellent organisation skills, a flexible approach and the ability to use your initiative?

Shifts are 7.30am to 6.30pm on a 4 on 4 off basis, with average hours being 35 – 40 per week. Additional cover for holidays and sickness will be required. A full UK divers license is essential. Supervisory experience will be an advantage.

Interested? To apply please email your CV and covering letter to recruitment@buccleuch.com.

Closing date for applications is 3 June.

Please view our privacy policy at http://www.dalkeithcountrypark.co.uk/privacy/

Business Manager

Eden Scott is delighted to be working with the National Trust for Scotland (NTS) who have a new vacancy across the beautiful and outstanding area of the Highlands and Islands of Scotland.

The structure of the Highlands and Islands region includes 26 properties including 11 islands and a mix of natural and built heritage key mainland properties.

Mainland property-built heritage interests include Glencoe, Glenfinnan, Culloden Battlefield, Brodie Castle and Estate, Hugh Millers and Moirlanich and the Islands, namely Fair Isle, Unst and Yell, St Kilda UNESCO Dual World Heritage site, Iona, Staffa and Canna.

This NTS area covers 35,000 ha of land, including key countryside properties of Ben Lawers, Glencoe, Kintail and West Affric, Balmacara and Torridon, five National Nature Reserves, 5192 archaeological sites and 45 ancient monuments, as well as protected seabird habitats.

My client is seeking to appoint a Business Manager – Highlands and Islands Region to work from Balnain House, Inverness with the opportunity for some hybrid working and reporting into the General Manager for the Region and supported by the Highlands and Islands Office Manager.

This is a visible and senior management role where the post holder is effectively a performance management (KPIs, revenues and costs), business planning, resource planning, business analysis, and compliance manager working on behalf of the General Manager and across Consultancy Services, Customer & Cause and Finance & Business Services.

The role reflects the devolved emphasis within the NTS and ensures business units and regions are optimising their use of resources, their efficiencies and revenue performance. It has specific responsibility, under the leadership of the General Manager, for the coordination, production and subsequent monitoring and assessment of business plans (Annual Operating Plans) and developing and producing management information. They will lead corporate governance, compliance and policy within the Region.

Key responsibilities cover the following areas:

Management of the regional office function at Balnain House
Trading performance and customer insight; business analysis
Employment and payroll management
Market analysis (competitive, trends)
Business development appraisals (product, events, capital projects)
Cost analysis and appraisals (operating costs, supply, project, resources)
Resource planning (technical services, contractors, internal resourcing)
Project planning and appraisals (conservation and commercial)
Process analysis and continuous improvement
Business planning (AOPs,)
Commissioning and appointments of contracted services
Management information and reporting within the Region/Group
Inventory planning and control: retail, foods services, property supplies.

The Business Manager ensures compliance with corporate governance and policy frameworks. This relates to areas such as schemes of delegation, procurement policies and practice, health and safety policy and general policies (technical, regulatory, and statutory, risk management). The Business Manager is therefore a business unit performance management role and corporate compliance role.

Key skills and experience required:

Applying candidates should have a CV that details:

Event Coordinator

Glasgow Science Centre (GSC) is an educational charity and leading science centre and visitor attraction with a 5-star status. Our mission is to inspire everyone to explore and understand the world around them and to discover and enjoy science.

We are a place of learning, creativity, curiosity, and fun, inspiring and empowering around half a million people every year, both inside and outside our amazing centre in Pacific Quay, on the banks of the Clyde.

Our state-of-the-art centre contains more than 450 interactive exhibits, a digital planetarium, a science show theatre, Newton Flight Academy, a teaching laboratory, an IMAX cinema, and a maker space. We also take science out of our centre and across Scotland with our On Tour programme and our Community Engagement Programme works closely with people in our local communities.

Our staff are vitally important to us and play a key role in achieving our mission. We value diversity in our workforce and want our workforce to reflect the diverse communities we serve bringing a range of skills, experiences, knowledge, and ideas to help towards our mission.

Our company values are important to us as they underpin who we are and how we work, what we believe in and stand for:

We strive for excellence

We are inclusive

We innovate

We collaborate

ABOUT THE ROLE

Are you committed to seeking excellence, creativity and innovation? Do GSC’s mission and values excite you? Do you want to work in a positive, vibrant and collaborative environment?

We are recruiting for an Event Coordinator to work within the Events Team and alongside other departments to ensure that a 5* customer service is provided to all internal and external clients in the planning and delivery of all Events at GSC.

We are looking for a team player with strong organisaitional skills who is dedicated to providing a high standard of client service

If this sounds like you then we would love you to get in touch!

APPLICATION DETAILS

Please find full job description and application form available on the Jobs and Volunteering section of our website.

We are equal opportunities employer and welcome applications from people of all backgrounds.

Event Manager

Our company values are important to us as they underpin who we are and how we work, what we believe in and stand for:

We strive for excellence

We are inclusive

We innovate

We collaborate

ABOUT THE ROLE

Are you committed to seeking excellence, creativity and innovation? Do GSC’s mission and values excite you? Do you want to work in a positive, vibrant and collaborative environment?

We are recruiting for an Event Manager to work with the Head of Events to ensure that a 5* customer service is provided to all internal and external clients in the planning and delivery of all Events at GSC and to ensure that both mission and commercial returns are maximised.

We are looking for someone with experience managing events and leading others to provide a high standard of client experience through organisational ability and creative input. You will have budget management experience and good commercial awareness.

If this sounds like you then we would love you to get in touch!

APPLICATION DETAILS

Please find full job description and application form available on the Jobs and Volunteering section of our website.

We are equal opportunities employer and welcome applications from people of all backgrounds.

Stonemason

JOB PURPOSE

Under the direction of the Head Stonemason the role of Stonemason exists to directly deliver conservation stonemasonry repair and maintenance projects on National Trust for Scotland properties to the highest possible standards while supporting the stonemasonry team’s objectives and apprenticeship programme.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Carry out surveys and prepare working drawings of stonemasonry work to be carried out
• Research original construction materials and techniques and interpret these to produce accurate conservation work to the highest standards set by the trust and other external bodies including Historic Environment Scotland.
• Record dismantle existing structure, move, fix and build new stone in repairs, alteration and new work
• Preparing, applying and curing a variety of lime mortars harls and limewashes as necessary.
• Assist the Head Stonemason in the daily management of the apprentices; this will include onsite supervision and some recording of apprentice’s progress.
• Day to day running of the workshop, plant and equipment, including cleaning, tool maintenance, PPE maintenance, helping to review stocks of materials and equipment.
• Assist in the preparation of priced and/or timed work schedules and proposals with the aim of completing work to a schedule.
• Promote the aims and objectives of the stonemasonry team, conservation stonemasonry and the Trust. This might be achieved through external lectures on workshop activities and projects as well as representing the stonemasonry team in interviews for the media.
• Follow health and safety procedures to ensure that all work carried out complies with health and safety legislation
• Assist in the updating of the SSoW to help to improve the working environment and practices of the stonemasonry team and undertake further training where required helping deliver objectives.
• Contribute to and carry out risk assessments, COSHH assessments and method statements for the safety of the stonemasons, other staff, contractors and the public
• Help to maintain up to date information & records on workshop files regarding equipment testing, maintenance and use.

Visitor Services Manager – Food and Beverage

JOB PURPOSE

You will be responsible for the operational delivery of the Food & Beverage experience at Crathes Castle, Drum Castle, Craigievar Castle and Leith Hall (Aberdeenshire South Cluster).

Delivering performance standards and targets to ensure enjoyment of the property by visitors and members is maximised and key commercial, financial and development objectives are achieved to make the property fully sustainable.

You will be part of a broader management team responsible for delivering an overall visitor service strategy, promoting good communication across the site and a joined up service provision.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
• Driving the Food & Beverage department to achieve its financial targets, maximising income and profitability, using the Trust’s procedures and instructions. You will strive to be efficient and ensure cost effectiveness in all the work you do.
• You will work closely with the sites Visitor Services teams and will be responsible for the visitor experience on a day-to-day basis when they are not present.
• Create a culture of ‘exceptional service, every time’. Delivering high standards of delivery and a consistently warm welcome on every occasion.
• You will ensure high standards of presentation across the properties; you may have delegated tasks within other departments and you will understand and help deliver your overall property business plan.
• Taking responsibility for opening and closing and security of buildings as well as emergency procedure implementation, duty management and providing relief cover as required
• Staff and volunteers – (recruitment, induction, development, motivation, performance management) such that they are fully equipped and motivated to undertake their duties to the required Trust standards and that staffing budgets are adhered to;
• Instil a Health & Safety culture across the property, ensuring the team work within the property’s ‘Safe System of Work’ to reduce risk of incidents and accidents to volunteers, employees and visitors.
• Budgets – (setting, phasing, monitoring, reporting, pro-active and re-active adjustments together with the Operations Manager) to ensure that the finances are sustainable within the context of the wider property budgets;

Ghillie

JOB PURPOSE

To assist the sporting team in managing and enhancing the game management activities on Mar lodge Estate In accordance with the Deer Management Plan. Principally this will involve the use of ATV vehicles for extraction of deer carcasses, associated larder work, and general estate maintenance duties as required.

This position plays a vital role in the practical implementation and successful delivery of the written management plans. The location of the estate in such an area of environmental significance as well as high levels of public usage means that the role is often employed in practical ways to inform and educate both staff and members of the public thus reducing the risk of potential conflict between our three core principles which are, Conservation – Access – Field Sports.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Helping to Deliver the MLE management plan and DMP, under the training, supervision and direction of a Stalker.
• Working at all times to a level of service delivery equivalent to, or above, published codes of conduct and best practice relating to areas of work undertaken as part of the duties of a Ghillie.
• Care and use of estate vehicles and machinery required to undertake the necessary duties of a Ghillie, such as ATV’s, 4WD’s, Tractors, including the maintenance and operator checks necessary for all vehicles and machinery used, as per training and manufacturers guidelines.
• To implement fully the National Trust for Scotland’s Health and safety policy.
• To extend the understanding of visitors to the estate of game management and field sports and the harmonious benefits to be experienced for both sports and conservation.
• General estate duties as required.

Business Manager

Scope of role and responsibilities

The Business Manager is effectively a performance management (KPIs, revenues and costs), business planning, resource planning, business analysis, and compliance manager working on behalf of the General Manager and across Consultancy Services, Customer & Cause and Finance & Business Services.

Their key responsibilities cover the following areas:
 Management of the regional office function at Balnain House
 Trading performance and customer insight; business analysis
 Employment and payroll management
 Market analysis (competitive, trends)
 Business development appraisals (product, events, capital projects)
 Cost analysis and appraisals (operating costs, supply, project, resources)
 Resource planning (technical services, contractors, internal resourcing)
 Project planning and appraisals (conservation and commercial)
 Process analysis and continuous improvement
 Business planning (AOPs,)
 Commissioning and appointments of contracted services
 Management information and reporting within the Region/Group

Project Administrator (PPL Project)

Location: Balnain House, Inverness with the opportunity for some hybrid working Type of Contract: 24hrs per week – fixed term 36 months

JOB PURPOSE

This fixed term role will have responsibility for administering all information, communication, monitoring and
control activities for the People Post Code Lottery funded conservation project, ensuring that all information is up to date and accurate at all times allowing us to report back to our funders in an accurate and timely manner. Co-ordinating with the Business Manager, Fundraising, Consultancy Services, Suppliers and Property teams/Stakeholders to help deliver the project on time and within budget.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Project correspondence (mail, email, and telephone).
• Monitor project schedules and budgets, prepare progress reports, and regularly liaise with key internal and external stakeholders.
• Log, manage and analyse information in regard to the progress of the programme and projects,
• Assure project plans and documentation are completed to standard and advise on appropriate action if needed.
• Undertake information gathering/research to support the project as directed
• Facilitate internal Programme and Project meetings, including project assurance and quality review, and external supplier meetings, preparing invites, agendas and taking accurate minutes.
• Management of papers and correspondence for a number of working and stakeholder groups.
• Participation in internal and external working groups and workshops.

Creative Learning & Engagement Manager

The Willow Tea Rooms Trust is custodian of the fully restored original Willow Tea Rooms building and the integrated visitor centre at 215-217 Sauchiehall Street; and Mackintosh at the Willow, the social enterprise that supports and helps deliver the charitable objectives of the Trust. As well as ensuring the ongoing preservation and maintenance of Miss Cranston’s historic Willow Tea Rooms, the heritage building acts as enabler for the advancement of education, inspiration and cultural engagement. The Tea Rooms are designed and operated as a cultural experience, and intrinsically connected with the permanent exhibition, historic items, educational facilities and interpretation that form the living breathing museum that is Mackintosh at the Willow.

We deliver a dedicated Creative Learning & Engagement Programme (CLE). This brings the building and its cultural legacy to life through tours and workshops for early years, schools, Further Education & Higher Education students; hosting specialist events for community and international visiting groups; and working in partnership with other stakeholders to connect a wider audience with the legacies of Catherine Cranston, Charles Rennie Mackintosh and his wife, Margaret Macdonald, via on-site, outreach and digital activities.

We are seeking a CLE Manager to deliver our current 3 year strategy and develop the next at an exciting time in the organisation’s journey. The strategy focuses on using the historical and social legacy of this special place and its creators as an enabler for education and inspiration in the arts, heritage and culture; and as a conduit for increased wellbeing, access, connection and inclusion for local, national and international communities.

We are looking for an experienced and enthusiastic individual, with a proven track record in successfully organising and delivering creative engagement experiences and activities in a heritage or arts environment. You will be passionate about the role of engagement and learning within the arts, culture and heritage sectors and have a keen interest in sharing knowledge and inspiring people about Glasgow and the pioneering figures of Catherine Cranston, Charles Rennie Mackintosh and his wife Margaret Macdonald. You will also have an excellent understanding of the positive impacts brought about by people engaging with heritage and culture, and the importance of accessibility for all.

If this is you then please download the Job Description below or get in touch with us at: admin@willowtearoomstrust.org

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Conservation Maintenance Surveyor

Digital Marketing Assistant

Operations Supervisor

Business Manager

Event Coordinator

Event Manager

Stonemason

Visitor Services Manager – Food and Beverage

Ghillie

Business Manager

Project Administrator (PPL Project)

Creative Learning & Engagement Manager

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