Full Time

Ranger

JOB PURPOSE
To carry out maintenance and repair of upland footpaths and fences to assist delivery of the National Trust for Scotland’s management objectives on Ben Lawers NNR. Keeping the footpath network in good condition to minimise the impact of erosion on the landscape and important plant communities and areas of restored habitats protected from large herbivores.
The role is a physical one, requiring walking to worksites, some at high altitude, with appropriate tools, on a daily basis. Work may be alongside other staff and volunteers but there will be a requirement for lone working.
The role will be ambassadorial, building awareness and support for the National Trust for Scotland leaving those you meet with a desire to respect, protect, and enjoy the special natural environment and an understanding of how they can help to contribute their support to the property.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Upland path maintenance and repair
• Carry out maintenance and repair of upland footpaths as required.
• Lead volunteers as appropriate in safe maintenance and repair of upland paths.
• Assist with the maintenance and repair of other infrastructure associated with paths, such as gates, stiles and signage.
Fencing
• Assist with fence maintenance, repair and upgrade.
Visitor Engagement
• Actively and positively engage with visitors while carrying out practical tasks to raise and improve public awareness of key issues including footpath erosion and landscape protection, habitat restoration, responsible access and promoting the Trust.
Other duties
• Assist with other areas of property work if/when necessary.

DIMENSIONS AND SCOPE OF JOB

People Management
• Day to day responsibility for engagement with visitors.
• Liaison with other property and other Trust staff and volunteers, particularly the Footpath Team.

Cafe Supervisor

JOB PURPOSE
To provide operational coordination and supervision of catering, visitor services, and events in line with the Trust’s policies, priorities, performance standards and targets to contribute to the enjoyment of the property by visitors and members, and help ensure commercial, financial, and conservation objectives are achieved.
The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service, and, with delegated responsibility for catering, events and duty management is very often the “face” of the Trust to visitors and suppliers. As such, they directly influence public perceptions of the Trust and are crucial to developing and maintaining the property’s local/national reputation.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
Supervising/undertaking the day-to-day operation of the cafe and environs to ensure an excellent customer/visitor experience. This includes supervision of:
• Visitor services, Catering and events (including ordering);
• Line management of Visitor Services Assistants
• Duty management and oversight/maintenance of the property
• Ensure the property social media is managed to generate interest, engagement and help drive visitors
• Ticketing & Membership sales (to targets) and general customer service (individuals, education visits, other groups);
• Security of the Property;
• Health & Safety procedures, emergency procedures, and environmental procedures;
• Deputising for the Visitor Services Manager / Operations Manager on-site and off-site as required

Responsible for day to day financial administration at the property, including
• Ensuring the completion of Cash/till reconciliation;
• Week-end reports and reconciliation;
• Completion of the banking and all cash handling processes

Supporting the Visitor Services / Operations Manager with
• recruitment; induction; development; and management of all visitor services employees and volunteers such that they understand and are equipped to fulfill their roles to the standards required and that they feel valued, respected and supported.

Working closely with other managers across the Property to deliver a programme of visitor events, which increase visitor numbers, drive secondary spend and support overall Property targets;

Instil a Health & Safety culture across the property, ensuring the team work within the property’s ‘Safe System of Work’ to reduce risk of incidents and accidents to volunteers, employees and visitors.

REQUIRED QUALIFICATIONS, SKILLS, EXPERIENCE & KNOWLEDGE
Qualifications
• No formal educational qualification required (but see “Experience” below);
• A full, clean driving license for driving in the UK.

Estates Administrator

PURPOSE OF THE ROLE

Contribute to the smooth running of the National Estate department, through the provision of wide and varied administrative support. Acting as the first point of contact for internal and external enquiries, communicating effectively and efficiently to manage enquiries, follow up progress and keep the enquiring party informed throughout the process. Support to the wider National Trust for Scotland team as required.

KEY RESPONSIBILITIES

The Key Purpose of the role will be met by:

• Based at NTS Headquarters, acting as the first point of contact for enquires to the team including, telephone calls, walk-up enquiries and hard and electronic mail.
• Providing a link between Regional Management, Estate Surveyors and the residential, agricultural and commercial tenants as required, to help address queries and issues raised and providing guidance to ensure issues are timeously dealt with.
• Working closely with the Head of National Estates to ensure the efficient operation of the team, including organising and recording team meetings, weekly reporting, expense claims and holiday management.
• Support to the Property Database Officer in the management of the property information databases, which record all Trust property interests, including owned and leased property, conservation agreements, burdens and wayleaves.
• Communicating effectively with the three Estate Surveyors based centrally and regionally to provide administration support as required.
• Back up support to GIS (mapping) Officer as necessary.
• Liaising with the NTS Finance Team to operate an efficient purchase ledger system for the National Estate Management team to handle the internal purchase order process.
• Coordinating and recording volunteer support to the department.
• Supporting the Property Database Officer with maintaining and validating records of all Business Rates, Council Tax, Sporting Rates and Water Charges records.
• Assisting with managing lettings enquiries and lettings management as required, directing enquiries to the most appropriate person.
• Maintaining up to date hard copy and electronic filing systems. Working to digitise key information where possible and recording within asset management database. Archiving out of date information and ensuring compliance with General Data Protection Regulations.
• Working closely with the Building Surveying Administrator in relation to the management of compliance, repair and maintenance works and in particular record keeping.
• Working with the Property Database Officer as an additional point of contact for any agricultural, commercial or residential matters.

The current duties of this job do not require a criminal records (Disclosure Scotland) check to be carried out.

Scottish Dolphin Centre Assistant

Scottish Dolphin Centre Assistant – 4 months
WDC Scottish Dolphin Centre, Spey Bay

5 days a week, regular weekend work required. 30 hours per week, working either 9:30-4:30pm or 8am – 4pm.

Are you passionate about the environment? Or an excellent communicator keen to inspire all ages? Or looking to gain valuable experience in conservation?

At Whale and Dolphin Conservation (WDC) our vision is for a world where every whale and dolphin is safe and free. We are looking for a dedicated summer Assistant to join our team at the Scottish Dolphin Centre, in Northern Scotland.

The Visitor Centre is based in a beautiful location at the mouth of the River Spey. The largest bottlenose dolphins in the world can be seen feeding regularly along with ospreys, seals and a huge variety of other wildlife.

You will provide excellent customer service and a warm welcome to visitors in the centre. You will deliver interpretation about the bottlenose dolphins, seals and other wildlife of the Moray Firth, lead tours, and undertake land-based dolphin watches at the Centre. Training for these activities will be provided. This is a seasonal role running from June to September, working 5 in 7 days and you will be expected to work weekends.

You will be supported by volunteers and the WDC Scottish Dolphin Centre team. Experience in interpretation and wildlife tourism would be advantageous but not essential as training will be given.

Check us out online:
www.facebook.com/scottishdolphincentre
www.twitter.com/dolphinsighting
www.whales.org/scottishdolphincentre

Interviews: week beginning 18th April
Starting date: 31st May 2022
Finish Date: 30th September 2022

Visitor Centre Supervisor

About the Team

Forestry and Land Scotland (FLS) is an agency of the Scottish Government. We manage Scotland’s Forests and Land on behalf of the Scottish Ministers. FLS Central region covers 92,000ha of forests, stretching from the Atlantic oak woodlands on Cowal in the West, across Loch Lomond and Trossachs National Park to the recreational pinewoods of Fife, and includes lowland raised bogs and former coal sites within the southern central belt area.

The Central Region Visitor Services team manage public access and safety across the geographically diverse holdings including 112 managed trails 1, visitor centre and 40 urban woodlands that support the mental and physical wellbeing of over 2.6 million visitors annually. The Region includes Glasgow, Edinburgh, Loch Lomond and the Trossachs National Park. This role will be situated in the eastern part of the national park: Queen Elizabeth Forest Park.

Queen Elizabeth Forest Park contains a number of popular visitor locations: The Lodge Visitor Centre, Sallochy Campsite, East Loch Lomond, 3 Lochs Forest Drive, Ben A’an, Ben Ledi, Strathyre, Achray Forest and Loch Ard Forest. The Visitor Centre Supervisor will work from the Lodge Forest Visitor Centre, Aberfoyle and receives over 200,000 visitors annually and is a national 5 star Visit Scotland destination delivering a wide range of visitor experiences on site.

The Visitor Service and Communities (VS&C) team is responsible for ensuring the delivery of high quality visitor experience through the management of the recreational facilities and engagement with: visitors, lease holders, event organisers and participants as well as planning future developments.

What you will do

Working with a small team at the Lodge you will deliver a high level of customer service and hospitality, hold events, promote the recreational opportunities in the area and maintain the trails leading directly from the Lodge. The post holder will supervise the day to day management of the Lodge and onsite FLS staff, deliver regular building and staff supervisor checks and be the onsite supervisor for FLS.

You will build working relationships with partners such as Café at the Lodge, Go Ape Tree Top Adventures, RSPB, Wildlife Tourism and the National Park Authority, to develop and oversee visitor engagement and infrastructure projects.

The Lodge is open 7 days a week and this post will be part of a 7 day rota. The role is a full time position (37 hours per week) with weekend, public holiday and occasional evenings a requirement for the role.

Main Duties
• Ensure that a consistent and high quality 5 Star visitor experience is delivered. Provide quality front of house services including advice and information to customers and stakeholders.
• Ensure the offer at the Lodge appeals to our audiences and remains fresh and relevant.
• Supervise onsite FLS staff and be onsite duty supervisor for Forestry and land Scotland. Ensure tasks undertaken by the team are to a sufficient standard.
• Deliver daily, weekly and monthly building and staff safety checks. Ensuring building maintenance is commissioned and delivered to a sufficient standard.
• Deliver our Volunteer offer at the Lodge.
• Respond to customer complaints and suggestions in a professional and courteous manner.
• Ensure all site Health and Safety protocols are adhered to and any incidents are appropriately recorded. Ensuring compliance with all relevant legislation and guidance, to meet visitor needs.
• Work closely with onsite partners and tenants, building on current strong relationships. Engage with stakeholders e.g. local community groups, neighbours, project delivery partners.

The successful applicant should be able to demonstrate that they are well organised, able to work proactively within a team and work positively with Tenant Businesses. A willing and flexible approach is required as the role varies greatly on a daily basis from organising repairs for boilers and water systems to facility cleaning and management.

Accounts Assistant

We’re looking for an experienced person to assist the Accounts Manager in all aspects of running the company accounts and Payroll. Previous experience of working within a busy account department preferred, as is a working knowledge of Sage 50 Payroll and Microsoft Office, particularly Excel.

Hours: 35 hours a week, 9am–4.30pm Monday–Friday (Half hour lunch break)

The main duties of the Accounts Assistant will include:
• Deputise for Accounts Manager in her absence
• Carry out all aspects of fortnightly Payroll including Pension auto-enrolment, PAYE and HMRC reporting
• Managing holiday/sick entitlement and any other statutory payments
• All aspects of managing company online accounts – sage 200
• Producing reports for GM and Company Directors as required
• Liaising with company Auditors on all aspects of accounts
• Input income from company revenue centres
• Input Cash Book transactions including Credit Card and Petty Cash
• Bank reconciliation
• Input of purchase invoices/credits
• Process weekly supplier payments and remittances
• Check monthly statements
• Produce sales invoices and statements
• Credit control
• Produce all financial reports including monthly management accounts from Sage 200
• Filing
• Handling communications with Suppliers and Customers via telephone or email
• Assist with daily cash counting and banking
• Any other relevant accounts and office admin duties as required by the Accounts Manager

Head of Retail

Eden Scott is delighted to be working with the National Trust for Scotland, a charity established in 1931, to provide access and enjoyment to the properties, places and collections in its care. They also exist to protect what they look after for future generations to enjoy; and increasingly they are keen to act as a strong conservation voice for heritage and climate change response across Scotland.

An exciting opportunity has arisen to join the team at the Trust in a newly created role of Head of Retail.

This role will have overall responsibility for driving the retail strategy across the Trust, leading the national retail team, and setting the future direction of their buying and merchandising proposition across both gift shops and online.

With a diverse portfolio of locations and online presence, this role is pivotal in ensuring that their offer continues to develop in a modern, and flexible way, delivering ranges that are distinctive, which promote their charitable purpose and brand values in new and innovative ways.

With the support of the retail team, the post holder will work collaboratively with property leadership teams to enhance the retail visitor experience delivering the right balance between national and local/property specific themes.

The post holder will also develop, continually review, and maintain all retail policies and procedures providing clarity of expected standards/governance and accountability across buying, product development, stock management, customer service, merchandising and supplier management.

This role involves travel to sites across Scotland with some flexibility for home-based working and whilst formally based at the Trust’s HQ in Edinburgh the post holder can be based anywhere in Scotland.

Key responsibilities of the role:

National Retail Strategy:
• Develop, review, and manage a national Trust Retail Strategy, setting goals and milestones across the next 10 years which deliver increased revenue whilst also supporting the charitable purpose of the Trust and reflecting the brand values
• Ensure consistency across the estate and online, in product development, stock management & compliance, profitability, and financial management
• Responsibility for the development, supply, and distribution of retail ranges across the NTS portfolio and online, and for the effective management of cost prices, distribution costs, inventory levels and supplier management
• Develop a set of national retail KPI’s, agreed with Operational Management teams which can be used to monitor and drive commercial performance
• Develop and create new business opportunities to further increase revenues across the Trust
Financial /Operational Management
Trading Performance/Customer Insight
Stock and Inventory management
People Management:
• The post holder has responsibility for the Product and Merchandise Manager roles as well as the dedicated E-Commerce team
Stakeholder Management/Engagement

Key skills and experience required:

• Experience of successful retail product development for multi-site operations in a public-facing retail services environment
• Previous successful management of E-commerce/online shop operations
• Successful experience of direct management of profitable retail operations
• Experience of successful/effective supply chain management, procurement, contractor management across capital, professional services, and inventory supply
• Business analysis experience and advanced knowledge and understanding of financial reporting, marketing reporting and systems reporting
• Experience of managing retail sales and stock management systems, EPOS and reporting within multi-site operations
• Operational experience advantageous: sales and service; leading sales team
• Experience of successfully increasing revenues through effective promotions and product development initiatives
• Proven experience of effective stock control management, stock-taking practise and financial year-end protocols and controls
• People Management experience, successfully leading and developing retail management teams

This role offers an excellent competitive salary within a range of £48,158 to £53,266 plus an annual car allowance of £3,800 per annum with significant company benefits.

Eden Scott are dealing exclusively with the Trust on this vacancy so to be considered for this exciting opportunity with a truly unique and best in class employer, please submit your CV online clearly stating salary expectation or to sally.rae@edenscott.com and for an informal chat or to receive the full role information pack and job description please email or call Sally on 07776 662506.

Closing date for applications 5.00pm Friday 1st April 2022.

Head of Holidays (accommodation)

Eden Scott is delighted to be working with the National Trust for Scotland, a charity established in 1931, to provide access and enjoyment to the properties, places and collections in its care. They also exist to protect what they look after for future generations to enjoy; and increasingly they are keen to act as a strong conservation voice for heritage and climate change response across Scotland.

An exciting opportunity has arisen to join the team at the Trust in a newly created role of Head of Holidays.

The Trust currently operates 50 holiday cottages/apartments and 5 bunkhouses within their portfolio. With new properties due to be added this year and a further number being reviewed as potential holiday lets, there is significant scope to expand this portfolio further and grow their future income. In 2020, they launched a new partnership with a third party who manage the front end of their process including website management, customer reservations, marketing, and promotion.

With a new 10-year Corporate Strategy set out, it is the perfect time to assess their current model and set a new strategic direction for their holiday department, focused on expanding commercial opportunities and maintaining their portfolio to a high standard to support their charitable purpose and deliver an enhanced and consistent customer experience.

This role will develop and lead the delivery of their holidays’ strategy, growing income whilst ensuring that their charitable purpose is supported. The post holder will identify opportunities, and establishing the future direction of our holidays function. Managing key stakeholder relationships will be vital, ensuring they are getting value for money from their third-party partnerships and supporting their property teams throughout the estate to deliver an enhanced customer experience.

Working closely with our estates, health and safety, and property teams, an ongoing programme of maintenance should be established to maintain high standards of service and facilities, protecting our assets for years to come and for future generations to enjoy.

This role involves travel to sites across Scotland with some flexibility for home-based working and whilst formally based at the Trust’s HQ in Edinburgh the post holder can be based anywhere in Scotland.

Key responsibilities of the role:

• Strategy
• Key Stakeholder Management
• Financial Management
• Asset Planning/Maintenance/Standards
• Customer Insight/Marketing and Promotion
• Customer Experience
• Legal/H&S Compliance
• People Management

Key skills and experience required:

• A thorough knowledge of the industry standards for holiday lets/self-catering/hotels or similar, particularly the Visit Scotland grading system.
• A proven track record of setting high standards and delivering first class accommodation for visitors.
• A strong aesthetic sense and ability to work alongside building surveyors and other colleagues across the organisation to create beautiful well-furnished spaces that reflect the Trust’s conservation and heritage credentials
• Business analysis experience and advanced knowledge and understanding of financial reporting, marketing reporting and systems reporting
• Demonstrable experience of successfully increasing revenues through effective marketing and promotional plans
• People Management experience, successfully leading and developing team/s
• Ability to lead and maintain team ethic and apply focus on agreed collective strategy
• Successful financial/budgetary management

This role offers an excellent competitive salary within a range of £48,158 to £53,266 plus an annual car allowance of £3,800 per annum with significant company benefits.

Eden Scott are dealing exclusively with the Trust on this vacancy so to be considered for this exciting opportunity with a truly unique and best in class employer, please submit your CV online clearly stating salary expectation or to sally.rae@edenscott.com and for an informal chat or to receive the full role information pack and job description please email or call Sally on 07776 662506.

Closing date for applications 5.00pm Friday 1st April 2022.

Volunteer Coordinator

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

As an employer, we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role

As a key member of the Creative Development Team, you’ll lead on the recruitment, retention, training, and co-ordination of volunteers across OnFife. You’ll support our volunteers, and our employees, working with them to ensure they have an excellent experience whilst helping us deliver our services and support local communities.

In addition to recruiting and supporting volunteers, you will develop a Volunteering Framework to ensure our ambition is strategic, relevant and well connected going forward.

This is a fantastic opportunity to join us as we embark on some exciting projects, including our highly anticipated Jack Vettriano; the early years exhibition.

The full job description can be found on our current vacancies page on our website https://www.onfife.com/vacancies/volunteer-coordinator/

About You

You’ll be friendly, approachable and highly organised with experience of working with volunteers with a wide variety of skills and backgrounds. You’ll be passionate about making the volunteer experience positive and meaningful.

How to Apply

If you would like to find out more information about this role before applying, you can contact Dan Brown, Head of Creative Development, for an informal chat. Please email dan.brown@onfife.com to arrange this. When you’re ready to apply, please download and complete our Application Form, and return this along with a completed Equal Opportunities Form to recruitment.fct@onfife.com

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

The closing date for applications is 12pm on Wednesday 6 April 2022 Interviews will take place on 21 April 2022.

HR Officer

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

As an employer, we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role

As a key member of our small and busy HR Team, you’ll be responsible for day-to-day operational HR activities, and will be a key point of contact for all people-related queries. This is an exciting generalist role, where you’ll provide coaching, advice, support and training to ensure that all HR policies and processes run smoothly as well supporting the HR Team to deliver key departmental and organisational objectives. You’ll be customer focused and a role model for our values, ensuring that they’re at the heart of all we do.

We have two part-time roles available, each working 21 hours a week. We’re keen to support flexible working, and these hours could be worked over 3 ,4 or 5 days which we’d discuss at interview. You’ll be based at our Head Office in Kirkcaldy although we are currently working from home, with a move to a Hybrid Working model coming soon. You will also be required to work at any of our venues throughout Fife as needed.

This is a great opportunity to join our team and help shape the HR service as we go through a period of exciting transformation.

The full job description can be found on our website.

About You

You’ll be an excellent communicator, with a strong customer-focused attitude. You’ll have experience of multitasking in a busy HR environment, with a high level of attention to detail, and a good understanding of current employment law. You’ll have experience of building great relationships with managers, employees and other key stakeholders.

How to Apply

If you would like to find out more information about this role before applying, you can contact Mel Grant, Lead HR Officer, for an informal chat. Please email melanie.grant@onfife.com to arrange this. When you’re ready to apply, please download and complete our Application Form, and return this along with a completed Equal Opportunities Form to recruitment.fct@onfife.com

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

The closing date for applications is 12pm on Monday 28 March 2022

Interviews will take place on 18 & 19 April 2022.

Regional Marketing & Communications Manager – North-East Scotland

Eden Scott is delighted to be working with the National Trust for Scotland, a charity established in 1931, to provide access and enjoyment to the properties, places and collections in its care. They also exist to protect what they look after for future generations to enjoy; and increasingly they are keen to act as a strong conservation voice for heritage and climate change response across Scotland.

They are the largest member organisation in Scotland. As a conservation charity, they’re supported by more than 320,000 members and are funded largely by donations.
Since 1931 their love for Scotland has fuelled their desire to protect the things that make it special. By championing Scotland’s natural, built and cultural heritage they inspire those around us. From coastlines to castles, art to architecture, wildlife to wilderness, they encourage people to connect with the things that make Scotland unique while protecting them for future generations. They do it so their heritage will always have a home. They do it so our countryside will remain unspoilt, and accessible.

An exciting opportunity has arisen to join the team at the Trust in a newly created role of Regional Marketing & Communications Manager – North-East Scotland which will join a communications team who inspire more people to visit, join and donate to the Trust. They do this by managing marketing, communications, digital, social media and fundraising activity for the charity.

The team works closely with their regional colleagues at their properties and outdoor places to support them in their activities. This work includes ensuring that the uniqueness of each place is well communicated as well as being presented in the context of the wider Trust brand and messaging.

This stand-alone specialised role will ensure that The North-East Region includes many of the Trust’s most iconic properties and places, including Crathes Castle, Craigievar Castle and Drum Castle. Due to geographic proximity, the role will also include support for the Mar Lodge Estate which is the UK’s largest National Nature Reserves and a must-see part of the wider Cairngorms.

By the nature of the role, you will have two teams that you see as the ‘home’ team. You will formally be part of the Marketing Team but you will also be fully integrated into the North-East Region’s management team.

This ‘foot in both camps’ makes this role very exciting because you are exposed to national and local planning and delivery contexts.

This role will maximise marketing, communications and fundraising effectiveness in the defined region by being the ‘go to’ person from central-to-region, and region-to-centre. You will do this by helping to localise national campaigns and by leading on regional-specific initiatives, developed within Trust-wide brand templates.

Success is defined by seeing more people visit, join or donate as a result of the properties and places you are helping to promote, plus better internal planning, production and reporting in pursuit of these outcomes.

Key responsibilities of the role:

• Develop and annual marketing and communications plan for the region
• Ensure national campaigns are maximised in the region
• Develop priority plans – Each year there will be one or more properties that has a significant new story to tell, following a capital redevelopment or a new approach to programming.
• Develop clear USPs for each property and place
• Ensure audience development work is applied in the region
• Lead on membership in the region
• Ensure the brand is being applied effectively in the region
• Content planning, production, checking and deployment
• Lead on regional social media posts
• Develop strong local stakeholder relationships
• Support regional communications day-to-day and follow reputation escalation procedures
• Lead on gathering regional marketing and communications performance

Key skills and experience required:

• Marketing experience – You will have experience at helping drive engagement at one more leading visitor attractions
• Strong planning skills – You will understand what it takes to plan, brief, produce, launch and monitor marketing and communications initiatives
• Great content skills – You will be good at commissioning or producing photography, copy and press releases
• Ability to build stakeholder relationships – You will be able to ‘get out there’ and identify stakeholders who have aims that match their needs
• Knowledge of CRM systems and data management – You will have a good grasp of how important data is to driving marketing success
• Social media platform experience – You will know how to manage social media platforms, make posts and monitor effectiveness
• Very good internal communicator and negotiator – You will know how to identify clear briefs and ensure that they are ‘sold in’ effectively at every level to maximise marketing and communications support for the region
• Strong knowledge of the North-East of Scotland in terms of regional variations, leading attractions and local community issues

This role offers an excellent competitive salary within a range of £35,023 to £38,738 per annum with significant company benefits.

Eden Scott are dealing exclusively with the Trust on this vacancy so to be considered for this exciting opportunity with a truly unique and best in class employer, please submit your CV online clearly stating salary expectation or to sally.rae@edenscott.com and for an informal chat or to receive the full role information pack and job description please email or call Sally on 07776 662506.

Three Month Fixed Term Projects and Events Officer – Flexible in Scotland

Introduction

Are you a dynamic, solutions focused projects and events professional with a proven track record? The RSPB Scotland Events Team have an immediate short term 3 month vacancy (there is a chance this might be extended).

We are looking for someone with a collaborative approach and excellent communication skills who works well with internal and external stakeholders at all levels, including suppliers and sponsors. You must have an ability to work to tight deadlines while maintaining excellent attention to detail.

You will be responsible for supporting the delivery of a range of events and projects which generate support for the RSPB (including engagement, connections to nature, income and memberships) targeted at our key audiences eg through the Nature of Scotland Awards and our presence at the Royal Highland Show.

If you believe you are the right person for this exciting and rewarding role, we’d love to hear from you.

What’s the role about?

As this is a short term contract we are looking for someone who can immediately join our team with the skills and experience outlined below who can hit the ground running and deliver results for our projects and events.

The role sits in the Events Team which is part of the Engagement Team and wider Fundraising and Communications Department. It involves working with a wide range of internal and external stakeholders to enable us to generate support from key audiences for RSPB Scotland. We are looking for a confident and capable person with great interpersonal skills who can support the planning and delivery of a number of events and projects.

In particular the Events Officer will support the promotion of the Nature of Scotland Awards call for entries where we reach out to inspirational people and projects across Scotland and encourage them to celebrate what they have achieved for nature. This will involve producing a range of targeted communications for key audiences identified through our 10 award categories (including by email, preparing newsletter copy, engaging with content on Twitter etc). We are looking for the successful candidate to monitor the team mailbox and respond to enquiries. You will also be tasked with drafting content for update emails to key stakeholders.

The role also involves liaising with internal colleagues about potential new promotional networks and projects to approach, which will lead to a range of desk research tasks and supporting our two team volunteers who are currently involved with this aspect of our project.

Moving through the contract, the Events Officer will support the planning of our engagement stand at the Royal Highland Show. At this event we enable colleagues to generate support for our work including recruiting new RSPB members and demonstrate to show visitors how they can support wildlife through their farm or back garden. This will involve various activities from reaching out to volunteers, liaising with colleagues on developing event resources and budget management.

Please see our website for the full job description and make sure your application spells out what relevant skills you have to offer.

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