Full Time

Guide

Thank you for your interest in the post of Guide with Historic Environment Scotland based at Stirling Castle. This is a part year permanent and pensionable appointment, working 35 hours per week (five days out of seven) which will include weekends and public holidays, for 30 weeks each year

You will be a member of the Stirling Castle Visitor Operations team. Stirling Castle is the second most visited attraction within the Historic Environment Scotland portfolio, welcoming more than 400,000 visitors since April 2024. You will have a key role to play in ensuring that we continue to deliver a high-quality visitor experience, as well as achieving our commercial targets.

Retail Assistant

Organisation: Muckle Brig Limited
Salary: £12.50 per hour
Hours: 40 hours per week over 5 days Monday-Sunday
Location: Port Of Leith Distillery and Lind and Lime Gin Distillery in Leith, Edinburgh

ABOUT US
Our company values are at the foundation of everything we do.
We focus on products that we love.
We’re realistic.
We keep our conscience clear.
We achieve everything as a team.
We deal with the difficult stuff first.
We spend our money on the right things.
We invite our friends to parties.
OVERVIEW
So far 2024 has been very exciting (and busy) at Muckle Brig. We have witnessed the beginning of production at Port of Leith Distillery, the home of our single malt whisky and the UK’s first vertical distillery, situated in the historic whisky district of Leith. We have continued to build on our successes at Lind & Lime Gin distillery, where we make our award-winning gin, and have welcomed thousands of guests from around the world to both sites.
The Leith Export Co (LEXCO) is our trading arm. It serves as the online shop for The Port of Leith Distillery and Lind & Lime Gin, and the physical retail spaces at both of those distilleries. The LEXCO retail area sits on Level 6 of our incredible building with views spanning across the Firth of Forth, Leith, and back up across Edinburgh. This is the second LEXCO outlet; the first being at our Lind & Lime Gin Distillery. We think it’s one of the most exciting retail spaces, anywhere.
That’s where you come in.
We’re looking for a passionate, super friendly, outgoing and enthusiastic Retail Assistant with excellent multi-tasking skills to join our whisky, gin and people-loving Retail Team.
As the LEXCO Retail Assistant, you will be the face of LEXCO retail.
Our Distilleries are fun, fast-paced, diverse environments to work in. Excellent communication skills are paramount to a successful day. Your skills, enthusiasm and diplomacy will shine through for our guests and your colleagues within the distilleries.
Duties include:
• Provide excellent customer service.
• Be responsible and proactive.
• Actively up-sell products through in-depth product knowledge and excellent customer engagement to maximise sales.
• Have a flexible approach to working hours and days including working weekends and Bank Holidays as appropriate.
• Maintaining cleanliness and presentability of the retail area.
• Assisting with guests needs as required to ensure an excellent experience.
• Assist with weekly and monthly stock takes of retail stock.
• Fulfilling online retail orders for collection and posting.
• Adhering to Muckle Brig Ltd.’s quality standards including wearing of uniform.
• Adhere to Muckle Brig Ltd.’s Health, Safety and Environment policies and guidelines.
• Being a superb ambassador for all aspects of Muckle Brig including Lind & Lime, Port of Leith Distillery and LEXCO.
• Other tasks as required.
Skills & Experience:
You are a superb communicator with an enthusiastic and flexible approach, with the ability to adapt to any situation. You can create a fabulous atmosphere for all our guests. You are a competent multi-tasker who thrives on being part of a team delivering excellent visitor experience.
• Enthusiastic and confident, warm, friendly and the ability to work within the team, with minimal supervision to a high and safe standard.
• Positive, can-do attitude.
• Ability to adapt to customer flow while maintaining excellent service quality.
• Excellent front of house skills.
• Demonstrable time management skills and the ability to prioritise.
• Previous experience working in retail or within the drinks industry would be advantageous.
BENEFITS
• 20 days holidays per year pro rata + public holidays.
• Employee discount scheme.
• Employee cask programme and share trust.
• Full training given with CPD opportunities ongoing.
This job description is indicative of the nature and level of responsibility associated with the job. It is not exhaustive and there may be a requirement to undertake other duties as required.
If you are interested in joining the team, please email your CV and cover letter to bryony@mucklebrig.com

Photographic Project Officer

Glasgow Life is looking for 2 Photographic Project Officer to join us on one full-time fixed permanent contract and one full time fixed term term contract, funded by the National Lottery Heritage Fund for a period up to 2 years, to October 2026.

More about the People’s Palace and our Museum team
As a Photographic Project Officer you’ll be joining our Glasgow Life Museums team working on this exciting transformational project of the People’s Palace and Winter Gardens.
The project will develop and create a community-led museum to become one of the world’s most socially engaged and internationally significant local museums. With Glasgow’s social history at its heart, we will reintegrate the glasshouse and museum, to create a dynamic museum offer with new flexible space and facilities that meet audience needs. The building will be restored, will be more environmentally sustainable and help put the east end of Glasgow more on the tourist map. Our museums are committed to making sure people experience our world-class collections and have the chance to engage with our rich heritage. The cultural programmes we provide bring value to people’s lives. Read more on our website http://www.glasgowlife.org.uk/museums.

The role
As a Photographic Project Officer you’ll be an integral part of the team by photographing museum collection objects as well as documenting on site works and community engagement,
creating digital image content from a variety of sources.

Reporting to the Senior Programme Manager and working alongside the Collections Management team.

The candidate
If you’re interested in joining us as a Photographic Project Officer, you’ll need:

• A qualification in photography or relevant experience.
• Excellent working knowledge of digital image processing and manipulation software.
• Experience of handling valuable or delicate objects.
• Experience of taking high-quality images of 2D and 3D objects for varying end uses and processing them.
• Knowledge of museum databases, such as MimsyXG, and experience of working with and adding images to a DAM system

You can read the full person specification for this role under the ‘Job Attachments’ section.
This post is city-wide however the primary location will be Glasgow Museums Resource Centre with occasional working at the People’s Palace and other Glasgow Life venues.

Some of our roles are currently piloting hybrid working, with teams working between the office and home. Your line manager will agree these days with you. This balance enables you to continue much-needed collaborative working.

Our Glasgow Museums Resource Centre has great links to public transport and free parking.

This role is working Monday to Friday on a full-time basis.

We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.
Important Dates: Closing date 27th October 2024 and interviews are provisionally scheduled for week commencing 4th November 2024.
Benefits at Glasgow Life
• 30 days holiday allowance plus 6.5 public holidays (for full-time roles). After 5 years completed service, the entitlement will increase to 35 days from the next annual leave year.
• Membership of the Local Government Pension Scheme
• Discounted Glasgow Club membership and money off in our museum shops and online store
• Option to buy extra annual leave.
• Cycle-to-work scheme

And much more!

Please note that Glasgow Life, as an ALEO to Glasgow City Council, is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see https://www.glasgow.gov.uk/jobevaluation for more information.

Diversity matters at Glasgow Life
We’re determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We’re a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website. https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer

Trusts and Foundations Officer

Pitlochry Festival Theatre has been providing a unique cultural experience for over 70 years, appealing to national and international audiences and visitors. We are Scotland’s leading producer of musical theatre, a champion of ensemble practice and the country’s only rurally located, major arts organisation. Our home is a glorious eleven-acre campus that includes the Explorers Garden. More than a place to come and see a show, we offer great theatre and art for all in an inspiring, creative atmosphere. Pitlochry Festival Theatre’s campus now comprises a 538 seat Main Auditorium, a 172 seat Studio theatre as well as our Amphitheatre and Bandstand located in the theatre grounds.

We are now recruiting for a Trusts and Foundations Officer. The post holder will contribute to the fundraising target of Pitlochry Festival Theatre by securing and growing income from charitable Trusts and Foundations. Taking personal responsibility for contributing to meeting and raising the annual financial target by identifying, cultivating, and soliciting gifts and grants to support both revenue and capital activity. The full job description, and details of skills and experience required to be successful in this position, are below.

Visitor Services Supervisor – Food and Beverage

JOB PURPOSE

You will be responsible for the operational delivery of the visitor experience in the Food & Beverage department at Castle Fraser.

Delivering performance standards and targets to ensure enjoyment of the property by visitors and members is maximised and key commercial, financial and development objectives are achieved to make the property fully sustainable.

You will be part of a broader management team responsible for delivering an overall visitor service strategy, promoting good communication across the site and a joined-up service provision. You will report to the Food and Beverage Visitor Services Manager for Aberdeenshire North

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Visitor experience

Offer excellent customer service and ensure all members of the hospitality team do the same.

Delivering high standards and a consistently warm welcome within the hospitality department

Act as one of our duty manager team, responsible for ensuring a safe and smooth visitor operation, opening/closing and security of buildings, addressing issues and emergency procedure and providing relief cover, as required.

Food & Beverage operation

Lead with menu development ensuring presentation of a high-quality food and drink offer.

Ensure compliance with health and safety, food hygiene, food allergen, licensing, and environmental health standards, completing all related record-keeping.

Accountable for cost-effective stock management, ordering, storage and wastage control.

Create & run events in the tearoom throughout the year to support the overall business goals.

People management

Supervise the activities of a team of permanent and seasonal Visitor Service Assistants (VSAs), achieving excellent staff performance and motivation through effective induction, training, task-setting and coaching on front and back-of-house routines.

Prepare rotas and holiday allocation to meet business needs.

Work closely with specialist advisory colleagues, i.e. Our Trust-wide Food & Beverage Development team

Instill a Health & safety and Environmental health culture throughout the hospitality operation

Finance Management

Share responsibility for achieving the Food & Beverage budget together with the F& B Manager

Share responsibility for achieving the overall commercial budget with the site Visitor Services Manager

Monitor commercial performance and adjust activities to capitalize on sales opportunities and run a cost-effective Food & Beverage operation.

Supervise daily till operations and perform end-of-day income reconciliation

Assist the F&B Manager with menu costing and stock-taking.

You may have delegated tasks within other departments and you will understand and help deliver the overall property business plan

This role is one for which the duties, responsibilities or accountabilities of the role require you to undertake a criminal records check, specifically a Standard Disclosure.

Performance indicators and targets

Weekly, monthly and annual sales and cost of sales targets

Food compliance standards and record-keeping

Visitor enjoyment reviews and ratings from visitor surveys and visitor feedback

Tools / equipment / systems

Access to laptop and relevant online people management, training, financial monitoring and stock ordering systems, including NTS intranet and Microsoft 365.

EPOS tills and chip and pin machines.

Fully equipped commercial Food & Beverage kitchens.

Visitor Services Supervisor – Retail

KEY RESPONSIBILITIES

Under take the induction/ongoing training of staff on all front-of-house procedures, customer care and stock management (delivery processing etc.)

Cash reconciliation

To support the National Retail team & site Visitor Services Manager (VSM) in creative merchandising of shop displays and ensuring shop displays are consistently delivered to the highest standard.

Analyse retail sales information regularly and take action where required to drive income

Delivering a high level of customer service and inspiring team members to adhere to high customer service standards

Delivering and completing stock takes and stock counts accurately

Being a leader within the team and taking a proactive approach to problems

A passion for product and best in class product knowledge

Delivering and supporting all aspects of stock management: ordering, receipting deliveries, and dealing with delivery discrepancies.

Management of ticket / membership sales and admissions

Management of second-hand book shop

Ensuring health and welfare of property staff, volunteers and visitors by adhering to the Trust’s Health, Safety and Environment policies and guidelines. This includes working within the property’s “Safe System of Work” (the system for managing Health & Safety).

Corporate Partnership Manager

PURPOSE OF THE ROLE

The wider purpose of the role is to help drive the National Trust for Scotland’s ability to conserve Scotland’s built and natural heritage under its care.

We have an ambitious strategy to set the direction of success for our centenary in 2031 and we are seeking an excellent Corporate Partnerships Manager (Maternity Cover) to ensure the continuance of excellent management for our current partners, and development of new strategic partnership and sponsorship opportunities for high profile events and campaigns. We work with corporate partners on both a commercial and cause led basis, our aim to ensure maximum benefit for all, especially Scotland’s heritage.

The specific purpose of the role is to manage and develop existing corporate partnerships as well as creating new strategic partnership opportunities and seeking and securing sponsorship opportunities for high profile events and campaigns which drive our charity’s ambition and mission. Partnership and sponsorship opportunities from significant corporate citizens who share our values, are fundamental to our future success driving innovation, promoting cross sector collaboration, maximising income, raising awareness of our charity and engaging and exciting current and new audiences.

You’ll manage and build upon existing relationships with key external stakeholders to build confidence in our charity, strategic direction and funding pipeline. You’ll oversee project and impact reporting for all key corporate partners and sponsors, gathering business critical insight that evidences value & impact and informs future practice.

You will work cross divisionally, with internal stakeholders including marketing, operations, retail and property teams to ensure a collective understanding of existing and new partnership opportunities and ensuring a shared and consistent approach to partnership stewardship and cultivation.

KEY RESPONSIBILITIES

Working with the Head of Fundraising you will implement our corporate fundraising strategy to manage existing partnerships and create new partnership and sponsorship opportunities, achieving target, driving revenue and raising the overall brand profile for the Trust.

Develop and oversee Corporate Membership programme, including external promotion of product, onboarding and management of new members, and maintenance through annual renewals

Work closely and collaboratively with other members of the Fundraising team to ensure a coordinated and consistent approach to corporate fundraising activity.

Work closely and collaboratively with other members of the A&S directorate (Marketing, Membership, Communications) to ensure positioning, brand, messaging, target audiences and activity is aligned and resourced adequately for each partnership.

Build and maintain strong relationships across the Trust to ensure partnerships are fulfilled to the highest standard and funded projects run smoothly and efficiently through to completion, and impact reporting. Relationships with colleagues in Marketing and operational colleagues based at properties across Scotland are especially important.

Monitor CSR/Corporate Responsibility issues in the media and keep up to date with professional fundraising associations and media regarding fundraising tools and skills development.

Research and build ongoing insight for each partner and prospect to better understand their strategic priorities/key drivers, enabling enhanced relationship and outcomes

Ensure due diligence and governance requirements are fulfilled in collaboration with the Head of Fundraising and support the CEO and Trustees to develop relationships with key organisations.

Develop detailed, compelling and relevant funding proposals/concepts in collaboration with internal stakeholders

Devise and deliver high quality, relevant stewardship and engagement programmes for all partners, using organisational networks and opportunities to optimise success

Track, analyse and report on fundraising results in the Corporate field to measure, manage and report performance using agreed performance measures.

Work closely with procurement, project and operations to ensure their capacity to approach prospects is maximised and they are kept fully up to date with our fundraising plans.

Manage income from corporate supporters; ensuring donations are correctly allocated, funds drawn-down and spent to agreed timescales, progress and final impact reports sent to donors.

Monitor and report on spend associated with activity ensuing the correct allocation of philanthropic funds and maintaining a close working relationship with finance colleagues.

Maintain and enhance personal knowledge, skills and networks by playing an active role in the appropriate professional bodies.

Retail Supervisor

Dalkeith Country Park is a truly special place. On the outskirts of Edinburgh, our beautiful 1,000-acre Estate is home to Restoration Yard’s gorgeous store; a treasure trove of food, drink, fashion, beauty, toys, quirky gifts, books…and much more. Our retail team are passionate about creating an unforgettable shopping experience, and a fantastic opportunity has arisen to join the team.

The role? The Retail Supervisor supports the management team in ensuring the smooth running of The Store while providing outstanding customer service. Driving and delivering sales in line with targets and ensuring that we deliver an exceptional shopping experience, you will be responsible for supervising retail assistants, communicating effectively and providing coaching to motivate the team to exceed targets.

The person? With a passion for all things retail and knowledge of retail processes, you will be hardworking, energetic and friendly with outstanding customer service skills. Experience in a similar role is required, and while food hall experience would be helpful, it is not essential. Candidates should be target driven, comfortable with a busy and varied workload and able to work weekends.

Why work for us? The Park is a beautiful place to work, with a store full of gorgeous products that are a pleasure to sell. We offer a range of benefits including 6 weeks’ holiday, gym and shopping discounts, cycle to work scheme, private health cover and wellbeing support and resources.

How to apply? Please visit our website at www.buccleuch.com/work-with-us/ and click on the Retail Supervisor role to download an application pack and find out more about the role. If you decide that this is the role for you, click on ‘Apply now’ and remember to include a covering letter along with your CV.

The closing date for applications is 18 October.

Please view our privacy policy at https://www.restorationyard.com/privacy-policy/

Visitor Assistant & Evening Guide

Hours: Days available will range from 4 – 5 days per week and will include weekend working. Daily shifts will be from 5 – 8 hours per day.
Duration: Permanent
Pay: £12.35 per hour

The Royal Yacht Britannia is an award-winning, five-star visitor attraction and exclusive evening events venue in Edinburgh, which employs more than 160 staff. This former floating palace of Queen Elizabeth II, usually attracts circa 350,000 visitors a year from around the world, and hosts circa 100 exclusive evening events per annum.

Britannia provides an exceptional experience for visitors. This dedication to excellence has led to the Royal Yacht being rated as Tripadvisor’s No.1 UK Visitor Attraction (AGAIN) 2023-24, and the top 1% in the world in its category.

Our Visitor Experience department is now looking for a Visitor Assistant who is enthusiastic, professional, of smart appearance, a can-do attitude, excellent communication skills and has a passion for the delivery of outstanding hospitality and service.

Full training will be given and uniform provided.

As part of our Visitor Experience team you will report to the Visitor Experience Manager. The role is based in our Ticket Office and on board Britannia, as well as on the outer decks and compound area. The position can be physically demanding as you will be standing throughout the duration of your shift, ready to proactively engage with visitors at all times.

Company benefits include:
•10% employer pension contribution, with a choice to contribute up to a further 5% yourself, which would then be matched by us as well! (So 20% potential contribution to your pension).
•33 days pro-rata annual holiday entitlement.
•Enhanced long service holiday entitlement.
•Life Assurance.
•Performance and loyalty payment scheme.
•Complimentary tickets.
•Staff discount in the Gift Shop, Royal Deck Tearoom & The Lighthouse Restaurant & Bar aboard Fingal.
•Free car parking for staff.

Responsibilities include:
•Performing a concierge role at front of house when required.
•Providing a warm welcome and proactive service to visitors at all times.
•Interacting with visitors throughout their tour.
•Helping visitors use their audio handset.
•Assisting with queue management.
•Developing and upholding a broad knowledge of the Royal Yacht to share with visitors, most especially when working as a guide at Britannia’s exclusive evening events and private tours.
•Work as a guide at Britannia’s exclusive evening events and private tours (£42 per event).
•Assist with any other Visitor Assistant duties as required.

If you feel you have the personality, skills and experience we are looking for, then we would love to hear from you.

To apply, please send your CV and a short covering letter to: angie.fowler@tryb.co.uk or postal applications to:

Angie Fowler
Visitor Experience Manager
The Royal Yacht Britannia
Ocean Drive
Leith
Edinburgh
EH6 6JJ

Closing date: Thursday 10 October 2024

No agencies please.
Please note, due to the volume of applications we receive, we are unable to respond to unsuccessful candidates. If you have been selected for interview you will be contacted directly.

Marketing Manager

Permanent, full-time post (35 hours), based in Edinburgh
Starting salary £45,268 plus civil service pension, generous holiday entitlement, and other benefits

We are looking for an experienced and energetic Marketing Manager to join the Royal Botanic Garden Edinburgh to build our new brand identity, strengthen our profile and develop our many audiences to deliver reach, reputation and revenue.

Working closely with the Garden’s income-generating teams, you will build on our reputation to optimise business opportunities for the Botanics Trading Company and proactively drive revenue, as well as working closely with fundraising colleagues on marketing campaigns that support our charitable objectives.

This is an exciting time to join the team and we have recently launched a new brand identity, a modern look-and-feel for the future which will help to guide the organisation in the coming years. You will act as a brand guardian, protecting and enhancing our brand and supporting colleagues on implementation, messaging and compliance.

You will work collaboratively with the Head of Marketing and Communications and other colleagues across the organisation to devise strategic brand marketing campaigns that communicate our new vision to build a positive future for plants, people and the planet, and that help to meet annual corporate goals.

You will be part of a busy department, which is responsible for all aspects of marketing, communication, digital and publishing, and that supports the organisation’s marketing needs across learning and engagement, admissions, philanthropy, science and horticulture.

A track record in brand marketing and demonstrable commercial acumen are essential. Experience of working in a similar environmental or charitable organisation is desirable. A recruitment pack outlining the key responsibilities of the post, can be found on our website.

Although we see this as a full-time role, applications will also be considered from candidates looking to work on a part-time basis.

For full job description/person specification and to apply, please visit the RBGE website.

Closing date: Tuesday 22 October 2024 10am BST
Interview date: w/c 6 November 2024

If you have not heard from us within 2 weeks of the closing date, please assume that your application has not been shortlisted. No recruitment agencies please.

Head of Engagement

Full-time (35 hours), permanent, based in Edinburgh
Salary £60,687 to £66,845 per year, plus civil service pension and other benefits

RBGE is a world leading botanical institute and international visitor attraction taking positive action for plants and people; from local communities across Scotland, to more than 40 countries around the world. Our priority is to tackle the biodiversity crisis and the climate emergency, and to support the conservation and sustainable use of biodiversity. Our work builds on our 354-year history as a scientific botanic garden and centre of education with internationally important botanical collections, and extensive international partnerships. Our four Scottish gardens – Benmore, Dawyck, Logan and ‘The Botanics’ in Edinburgh – comprise one of the richest plant collections on earth.

Your role will be to lead the Royal Botanic Garden Edinburgh’s public engagement activity including, communities, public events, family programming, art and exhibitions, and interpretation across its four gardens to ensure an impactful programme. Your role is key in developing and delivering strategies to engage diverse audiences, key stakeholders, and partners, raising awareness of our mission, connecting people to plants and generating income.

Bringing your creativity and passion for engaging audiences through innovative means, you will drive forward the engagement strategy and operations for RBGE Edinburgh, as well as through our three regional gardens. Sparking curiosity and bringing joy to engage audiences, connecting them with plants, nature, and the arts daily to make a difference to the biodiversity crisis and climate emergency.

A full job description and person specification for this role is available in the recruitment brochure on the RBGE website.

Applications are particularly welcome from racial and ethnic minority groups, and other protected characteristics who are underrepresented at RBGE.

To apply, please visit our website.

Closing date: midday (GMT) on 29 October 2024
Interview date: Interviews will be 14 November 2024

If you haven’t heard from us within 2 weeks of the closing date, please assume your application hasn’t been successful on this occasion. No recruitment agencies please.

Commercial Visitor Experience Lead

Contract: Full time 37.5 hours per week, any 5 days of 7; annualised hours

Dundee Science Centre is currently looking for an experienced and motivated individual to join our team in the exciting and fulfilling role of Commercial Visitor Experience Leader.

You will be primarily responsible for driving the sales in our key commercial areas; Café Create and Curiosity Corner as well as leading and implementing the commercial strategy. Your secondary role, as part of the services and operations team, will be to support the managing of the daily operation and ensuring exceptional customer service is delivered at all times, in an effort to maximise revenue.

You will ensure the standard of the visitor experience is excellent by enhancing and maintaining the smooth operations of the catering and retail services; and supporting, as necessary, the general operation. This will be achieved through ensuring the high standards expected at Dundee Science Centre are maintained and improved upon as part of a continuous quality assurance programme.

In collaboration with the Head of Centre Services and Operations, you will, set stretching targets for the commercial areas to be submitted for the annual operating plan. You will analyse and monitor the financial position and performance of the commercial business on a regular basis to ensure the business plan and budgets are achieved. Responsibilities for Curiosity Corner and Café Create will include merchandising, stock selection, procurement, increasing revenue and sales through promotions and other initiatives.

You will be responsible for overseeing and managing the daily operation of CookSafe systems and related Environmental Health legislation.

In addition to your commercial role, you will be expected to take on a duty role every fourth weekend and support during key seasonal times during the year.

You will be an advocate for Inclusion & Diversity, supporting our culture of inclusion for our team and audiences.

The post holder will have a positive, resourceful, and confident nature with the ability to work independently and play a key role across the organisation.

You will work flexibly within the Dundee Science Centre team, flexible working will be considered, and weekend and evening work will be required.

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