Full Time

Visitor Centre Assistant Manager

With two centuries of family heritage, Suntory Global Spirits is a world leader in premium spirits. As a truly global business, we bring together the best of our culturally diverse heritage. We value both agility and long-term thinking, we share a collective commitment to excellence and a dedication to craftsmanship, and across borders and roles, we collaborate to delight our consumers responsibly, and contribute to a more sustainable society for all of our stakeholders.

Our Vision is Growing for Good and our mission is to be the world’s most admired, fastest-growing premium spirit company. We’re a business that runs on responsibility, integrity, ambition and drive, and we celebrate exceptional performance. We welcome our people to dream big and tenaciously pursue ambitious goals – we call it our Yatte Minahare Spirit.

But perhaps most importantly – we value difference, and we appreciate what each of us can contribute. We inspire each other, and challenge ourselves to innovate, improve, advance new ideas and try new things. We create endless opportunities to Unleash Your Spirit every day in a culture that is charged, creative, challenging and fun.

Role Responsibilities
As an Assistant Visitor Centre Manager, you will be responsible for supporting the Visitor Centre Manager and operations of Auchentoshan Visitor Centre, with the aim of delivering a consistent premium brand experience that is aligned with the Global Brand Strategy. The purpose of this role is to enhance brand values, deliver excellent customer service and support the Visitor Centre Manager to build a strong and capable team. Additionally, you will assist with support and ideas for the ongoing overall growth of the business.

DUTIES & RESPONSIBILITIES:
– Manage the day-to-day Visitor Centre Team in the delivery of visitor tours/distillery experience commensurate with agreed strategy and quest to improve standards.
– Deputise for the Visitor Centre Manager, including regular weekend working and occasional evening working as required.
– Be the expert on the Auchentoshan Brand, bringing its story to life through conducting whisky tours and tastings, both on and off site when required
– Manage the delivery and hosting of trade, media, private clients and VIP visits to Auchentoshan
– Carrying out site administration including responding to customer enquiries, managing bookings, ordering stock using SAP, raising and receipting PR/PO’s in a timely manner,
– Ensure Visitor Centre facilities are always maintained to a high standard of cleanliness
– Work with the distillery operations team to ensure company operational procedures and H&S practices are adhered to rigorously by self, team members and customers e.g. PPE requirements.
– Attend site meetings (team briefings, distillery operations, H&S etc.) when required to do so.
– Organizing events and conferences including open days, on site meetings, team meetings etc.
– Work closely with the Visitor Centre Manager to manage the Visitor Centre Assistants, including developing the monthly rota to match the needs of the visitor centre, leading team meetings, minute taking, supporting with recruitment, one to one conversations and training and development
– Work closely with the Visitor Centre Manager to define annual goals/objectives for each team member and ensure these are accurately entered on the system.
– Lead team members, conduct regular one to one conversations, hold mid and year-end conversations and implement routine review of each employee’s performance in role
– Support and lead any recruitment including interviews and selection
– Lead the training and development of new recruits and on-going training to all colleagues, whilst ensuring training records are maintained in the relevant systems
– Take ownership of any required investigations including conduct, capability, absence etc.
– Take ownership of external brand training
– Identify and make recommendations to the Visitor Centre Manager on tour format, spirit and non-spirit products/merchandise and any other potential revenue generating opportunities through sharing best practice from other sites and competitors.
– Actively promote DE&I strategy within the team as well as supporting responsible drinking practices

KEY SKILLS & COMPETENCIES:
– Drive and passion for delivering excellent customer service and experience
– Excellent communication and interpersonal skills, with a “can do” attitude
– Good knowledge of Microsoft Word, Excel and PowerPoint
Excellent oral and written skills and able to deliver presentations to a wide and varied audience.
– Proven ability to work on own initiative and to build and maintain excellent relationships with key stakeholders
– Strong drive and desire to succeed with high levels of energy, focus and ambition
– Ability to multi-task in a demanding environment

KEY BEHAVIOURS:
COMMUNICATION: Communicates effectively and appropriately with a variety of stakeholders including external partners, teams, colleagues and contacts. Communicates in a way that is understandable and meaningful to everyone.
RELATIONSHIP BUILDING: Works effectively within a team or work group as appropriate. Shows interest in team members and is aware of their needs and circumstances. Develops good relationships and cooperation within the team and with other colleagues. Works effectively as a team member and builds relationships with colleagues. Actively supports and assists colleagues to reach individual and team objectives.
VALUING DIVERSITY Considers and respects the ideas, circumstances and feelings of others. Treats everyone with fairness and respect, adhering to the principles of diversity and inclusion.
STRATEGIC FOCUS: Demonstrates awareness of Suntory Global’s direction; understands and supports its mission. Implements Beam Suntory’s strategy and planning activity within the team. Supports Suntory Global’s mission and priorities.
PEOPLE DEVELOPMENT: Demonstrates effective people management skills. Promotes and facilitates the development of others. Takes ownership of own performance and development.
NEGOTIATING and INFLUENCING: Persuades and influences colleagues through involvement and consultation.
INNOVATION and CHANGE: Develops and promotes new ways of working to improve performance within team and Beam Suntory. Understands the need for change, demonstrates flexibility and is willing to try new approaches.

KEY RELATIONSHIPS:
Visitor Centre Manger and Senior Visitor Centre Assistants
Distillery Manager
Brand Experience Coordinator
Visitor Centre Manager
Internal and external stakeholders including, brand marketing, tour operators, HR and Finance, amongst others

EXPERIENCE & QUALIFICATIONS:
– Has had previous experience of leading a team in a management capacity, including allocation of resource, colleague training, motivating teams and customer service delivery standards.
– Experience in presenting to wide range of audiences.
Current Driving License
– Previous experience within the hospitality, retail and/or tourism sector is desirable.
– Personal Licence holder (desirable but not essential as training will be provided).

Chief Executive

Glasgow Life

Chief Executive
£154,258.84 – £170,472.40
Location: Commonwealth House, 38 Albion Street, Glasgow G1 1LH
Ref: GLA13074

Bursting with energy, passion and personality, Glasgow is Scotland’s cultural and sporting powerhouse and one of Europe’s most vibrant and dynamic cities. As the UK’s first UNESCO City of Music, Scotland’s first UNESCO Learning City, and the only city to have been named European Capital of Sport twice, Glasgow is home to world-class museums, galleries and attractions, a rich architectural heritage and a thriving and diverse food and drink scene. Glasgow’s outstanding programme of year-round events and festivals is recognised globally, and the city is a first-choice destination for nearly four million tourists every year.
As one of Scotland’s largest charities, Glasgow Life is at the heart of this wonderful city. We work to promote the life-changing benefits of culture, physical activity and sport, as well as promoting Glasgow to a global audience.
Working across museums, libraries, the arts, music, physical activity and sport, learning, and heritage programmes, we are committed to ensuring everyone benefits from the life-changing experience of participating in culture, physical activity and sport. Our passionate colleagues and volunteers provide support and inspiration for the people of Glasgow, enabling them to access the experiences that matter most to them.
The primary focus of the Chief Executive of Glasgow Life is to maximise the positive impacts the charity has in Glasgow and Scotland, leading the delivery of the city’s innovative strategies for culture, libraries, physical activity and sport, events, and tourism, as well as contributing to Glasgow’s wider heritage strategies and community planning.
The Chief Executive is also responsible for nurturing and further developing relationships with key Scottish, UK and international stakeholders for the benefit of Glasgow Life.
The Chief Executive drives our high-performance culture, ensuring our charity delivers against it ambitious vision, mission and purpose.
Key responsibilities include:
• Leading the strategic direction, financial planning and culture of the organisation, driving Glasgow Life’s vision and strategy to ensure long-term organisational and financial sustainability.
• Leading the delivery of Glasgow Life’s plans to improve the mental and physical wellbeing of citizens and visitors through culture, physical activity and sport.
• Continuing to find innovative ways to grow and diversify Glasgow Life’s income base, optimising its assets and identifying new opportunities for growth, creating a sustainable future for the organisation and the best possible services for Glasgow’s citizens.
• Leading the approach to securing grant funding, public & institutional donations and fundraising activities.
• Supporting the city’s visitor economy and enhancing the city’s reputation as a great place to live, work, learn and visit through the delivery of local, national and international events and the management of world-class collections.
• Building, managing and nurturing highly effective relationships, influencing key stakeholders, partner organisations and other agencies to increase the focus on the impact that culture, physical activity and sport has on community wellbeing as well as economic regeneration, informing both national and international policy.
• Providing strong EDI leadership, ensuring equality, diversity and inclusion principles are embedded across Glasgow Life, and that policies and services reflect the changing needs of Glasgow’s communities and workforce, and that equal opportunity and diversity are celebrated.
• Representing Glasgow Life as part of Glasgow City Council’s Corporate Management Team.
Candidates should be able to evidence a strong track record of successful delivery and experience in a senior strategic leadership role within a complex and large organisation, delivering excellent business results and customer focused services.
We are looking for a dynamic leader with exceptional communication and influencing skills, combined with the ability to manage complex relationships with a diverse range of stakeholders both internally and externally.
Experience of working in a political environment and strong working knowledge of the challenges facing the public and charitable sectors in Scotland will be highly advantageous.
Please note that under the Local Government and Housing Act 1989 this post is politically restricted.
As part of Glasgow Life’s employment checks, the successful candidate will be required to undergo a Disclosure Scotland check.
Declaration of Interest applies.
Diversity matters at Glasgow Life
We’re determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We’re a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website. https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer
For further information, please download the Candidate Brochure and visit the Glasgow Life microsite at https://www.fwbltd.com/assignment/chief-executive-officer-32/
Interested candidates should send their CV plus covering letter and Glasgow Life Equality and Diversity form to Graham Burns/Nadia Kalisiak of FWB at: applications@fwbltd.com.
For a confidential conversation, please call 0131 539 7087.

Closing date is 11.59pm on Friday 14th February 2025

Information is available in alternative formats, on request.

Gardener

An excellent opportunity has arisen for an experienced gardener to join the team responsible for the maintenance and development of the historic gardens and grounds surrounding Scone Palace, a 5 star visitor attraction.

The successful applicant will work alongside volunteers and horticultural students and be involved in projects with the local community and schools taking place in the gardens.

The gardens and grounds contain a fine tree collection, Victorian Pinetum, maze, borders that contain an expanding plant collection and a Kitchen Garden that supplies fresh produce to the Palace catering team.

In what is an exciting period of the gardens history, the successful applicant will also be involved in work to preserve the designed landscape that surrounds the Palace.

Applicants should have an SVQ2 in Horticulture (or equivalent) as well as practical grounds/horticulture experience, PA1 and PA6 for chemical application and a full driving licence.

Applicants must be self motivated, passionate about the presentation of the gardens and grounds, be a positive communicative team member and possess the drive to work unsupervised. Weekend work will be required on a rota system.

What we can offer
The opportunity to work in a unique and varied environment. The company provides ongoing training, pension scheme, 34 days paid holiday and membership of our Staff Benefits Scheme which gives access to discounts in our Retail Stores and Coffee Shop, free friends access to the Palace, discounts on self-catering accommodation, and much more

Caretaker

Scone Palace is an iconic venue and 5 star visitor attraction, welcoming over 100,000 visitors a year. Working as part of our dedicated Caretaking team you will help ensure that a safe and secure environment is maintained.

Our Caretakers help day-to-day operations run smoothly, monitoring our building management systems and maintaining high standards of tidiness, cleanliness and safety within the Palace and immediate vicinity.

About you
You will have great attention to detail and a positive, pro-active approach, displaying professionalism and a genuine care for the premises.

You will have a ‘can do’ attitude and a commitment to quality standards and a good understanding of relevant Health & Safety legislation.

General handyperson skills and ability to undertake required maintenance tasks; experience within a similar role and an understanding of maintenance trades is essential.

A full UK driving licence is essential for this role.

What we can offer
The opportunity to work in a unique and varied environment where no two days are the same. The company provides ongoing training, pension scheme, 34 days paid holiday and membership of our Staff Benefits Scheme which gives access to discounts in our Retail Stores and Coffee Shop, free friends access to the Palace, discounts on self-catering accommodation, and much more.

To apply please download an application form and detailed job description via our website
www.scone-palace.co.uk and return to anne@scone-palace.co.uk

National Account Controller (brewers & pubs/bars)

An exciting opportunity has arisen for an experienced National Account Controller (Brewers & Pub / Bars) to join the UK team.

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Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable and respected, family business’

We appreciate and value your interest in this opportunity with Ian Macleod Distillers. We own some of the world’s best loved brands including Glengoyne, Tamdhu, Rosebank and Edinburgh Gin. Please browse our websites and social channels and immerse yourself in our award-winning portfolio of brands. As we start to tantalise your taste buds and whet your appetite for a career here with us at Ian Macleod Distillers, you will really get to understand just why our team members and customers are indeed so passionate about all things Ian Macleod!

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Our Opportunity

As we continue to invest in our UK business, we have an exciting new opportunity for an experienced National Account Controller, to join our UK team.

We are looking for a highly experienced On Trade candidate, with a strong breadth and depth of experience working within National Accounts in the UK. The successful candidate must have significant experience of new business acquisition and account management within brewers and premium pubs and bars. This is a brand new role which will report into our Head of Sales (Route to Market & National Accounts). This role should add value from the outset, so candidates must have relevant experience, gained from working in the spirits sector and be highly motivated to succeed in building this channel.

National Account Controller (Brewers & Pub/Bars)

Our new role will suit a commercially minded and customer focused On Trade expert, someone who has experience of winning new business premium brands across multiple operators and accounts. We are looking for a skilled negotiator with the proven ability to demonstrate commercial acumen through handling complex tenders. The ability to exceed individual and team budgets whilst delivering against distribution targets are critical and fundamental prerequisites of this role. This role will help shape and deliver the On Trade strategy whilst being proactive and adaptable to change.

If you have the commercial skills to hunt down new business opportunities within the On Trade National Accounts, and build compelling tenders, whilst also working cross-functionally with Customer Marketing and Insights, then we would love to hear from you. Relationships are key, so we are looking for candidates with effervescent personalities to be able to authentically build and sustain networks across Route to Market sales to broaden awareness of our portfolio and unlock additional value add commercial opportunities.

To be considered for this opportunity, candidates must have a can-do attitude, effect change in a positive way and thrive in a team environment.

Full, clean driving licence required (given the regional coverage and travel nature of the role).

This is a challenging and rewarding role and candidates must be able to clearly demonstrate just why their skills and experience perfectly match those that we are looking for. So, if in amongst all your unique talents, you are accountable, have a curious mindset and a proactive manner along with people leadership skills, then we would love to hear from you!

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Next steps…

Please remember that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for – remember this is your opportunity to shine and tell us exactly why this is the ideal role for you, and just why you the perfect candidate for us!

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don’t miss out! This role requires candidates to be able to demonstrate applicable rights to currently live and work in the UK.

If this role is not quite for you, we are also currently recruiting for a Sales Controller, Scotland (IFT On Trade), Based within the Central Belt in Scotland, to join our UK business team. Further information on this role, including a full job profile and details on how to apply can be found on our website.

***no agency contact***

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Proudly supporting the #OpenToWork movement.

Here at Ian Macleod Distillers (IMD), we are an equal opportunity employer and proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. We have developed our ‘Responsible Spirits’ approach, also following best practice to help shape our commitment to wider social responsibility and industry standards and promoting responsible selling and consumption of alcohol.

Sales Controller, Scotland (IFT, On Trade)

An exciting opportunity has arisen for an experienced Sales Controller, Scotland (IFT On Trade) to join our UK team.

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Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable and respected, family business’

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Our Opportunity

As we continue to invest in our UK business, we have an exciting opportunity for an experienced salesperson to manage our Scottish IFT On Trade business. This crucial role, supporting and growing our heartland, is a newly created position reflecting the growing success and ambition of Ian Macleod Distillers within the channel.

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Sales Controller, Scotland (IFT On Trade)

This role will join an established team, reporting directly to the Head of Sales (Independent Free Trade) and lead a team of two Business Development Managers and a Business Development Executive within Scotland. Working in partnership with RTM partners and our own RTM account team, this role will strive to exceed individual and team budget whilst delivering against distribution, margin and activation KPI’s.

We are looking for an experienced On Trade sales person who can hit the ground running, opening new business, developing our team and supporting our extensive customer base.

Strong commercial acumen, passion for supporting our customers in reaching their objectives and extensive knowledge of the Scotch Whisky market is essential. Our successful candidate will have an effective network within the premium/prestige sector and demonstrate an understanding of how to build brands within the On Trade. An effective communicator who can build genuine, strong and long-lasting relationships.

To be considered for this opportunity, candidates must have a can-do attitude, effect change in a positive way and thrive in a team environment.

Full, clean driving licence required (given the regional coverage and travel nature of the role).

This is a challenging and rewarding role and candidates must be able to clearly demonstrate just why their skills and experience perfectly match those that we are looking for. So, if you are accountable, have a curious mind and a proactive mindset along with people leadership skills, then we would love to hear from you!

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Next steps…

Please remember that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for! Your cover letter is your opportunity to make yourself stand out from the crowd!

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received, so our recommendation is that you apply early to ensure you do not miss out!

If this role is not quite for you, we are also currently recruiting for a National Account Controller, (Brewers & Premium Pub/Bars), Remote within England, to join our UK business team. Further information on this role, including a full job profile and details on how to apply can be found on our website.

***no agency contact***

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Proudly supporting the #OpenToWork movement.

Sales Controller (Scotland)

An exciting opportunity has arisen for an experienced Sales Controller, Scotland (IFT On Trade) to join our UK team.

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Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable and respected, family business’

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Our Opportunity

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Sales Controller, Scotland (IFT On Trade)

We are looking for an experienced On Trade sales person who can hit the ground running, opening new business, developing our team and supporting our extensive customer base.

To be considered for this opportunity, candidates must have a can-do attitude, effect change in a positive way and thrive in a team environment.

Full, clean driving licence required (given the regional coverage and travel nature of the role).

This is a challenging and rewarding role and candidates must be able to clearly demonstrate just why their skills and experience perfectly match those that we are looking for. So, if you are accountable, have a curious mind and a proactive mindset along with people leadership skills, then we would love to hear from you!

———————————————–

Next steps…

Please remember that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for! Your cover letter is your opportunity to make yourself stand out from the crowd!

***no agency contact***

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Proudly supporting the #OpenToWork movement.

Waterway Operative

Scottish Canals are the custodians of the nation’s canal network and surrounding estates. Our vision is to invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a whole range of activities from boating, paddling, walking and wheeling to living and playing and improving what the canals have to offer to our visitors and communities. We also work collaboratively with our partners and stakeholders to contribute to a wealthier, fairer, greener and more resilient Scotland.

As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to safeguarding our heritage and ensuring our canals flourish now and in the future.

We currently have an exciting opportunity for a Waterway Operative to join our Operations team in Crinan. You will be responsible for the safe delivery of navigation, customer service, water management and maintaining the highest level of safety and defect management.

The role is offered on a permanent basis, and with a starting salary of £26,110 (Band B). Working hours 35 hours per week, working a variable rota pattern in summer and fixed rota pattern in winter.

Scottish Canals offer a generous annual leave entitlement of 28 days, plus 10 public holidays, along with enhanced sick pay, discounted shopping vouchers, health cash plan and a contributory pension scheme with up to 10% employer contribution.

Primary responsibilities of the role:

Comply with SC’s Health & Safety policies and defined standards. Report incidents, accidents and near misses. Support and contribute to ‘Behavioural Safety’.
Maintain accurate records as required such as timesheet, HAVs records etc.
Complete point of work risk assessments and adjust work methods where appropriate. Ensure all equipment (PPE, plant, materials etc.) are appropriate for the task in hand.
Ensure that the customer experience is maximised by providing outstanding levels of customer service.
In accordance with Scottish Canals standards promote the organisation by always maintaining a professional approach.
Undertake the operation of structures e.g., locks, bridges and sluices in a safe and efficient manner.
Undertake key duties associated with the daily operation and maintenance of the waterway and waterside e.g. towpath vegetation management, painting etc.
Operate appropriate plant & tools commensurate with the task in hand (having achieved the correct competencies).
Provide a first response for any emergencies/incidents that may occur within the waterway.
Support asset inspections. Identify and report any structure failures, breaches, and damage or pollution incidents to Supervisor or Engineers.
Deliver one week in 4 for management of Water Control or Duty Support on the Out of Hours standby rota.
Ensure that environmental and heritage issues are taken into consideration in all work that is undertaken.
When working at Sea Locks, cash handling, completion of SIPS forms, licence documentation and cash transfer documents.
Work outside in all weathers.

Qualifications and knowledge required:

Relevant valid competency for use of plant/tools and equipment to maintain the SC estate.
Accident/Incident & Near Miss Reporting.
Valid driving licence appropriate for vehicle to be driven.

Skills and experience required:

Experience of working within relevant environment e.g. customer service, general vegetation management and general asset management.
Basic DIY and maintenance skills.
Able to communicate effectively with other team members and locations to allow for the efficient operation of the waterway.
Basic IT Skills, email, Microsoft word, apps.

Qualities & abilities required:

A high level of awareness in respect of customer service levels.
Judgement regarding safety and appropriateness of equipment and resources in line with SC defined standards and procedures.
Use of initiative in applying and maintaining high levels of customer service in accordance with SC defined standards. Judgement regarding upward referral of issues to line management for further guidance.
Recognising when immediate judgements need to be made to alter required approach where safety or customer service may be affected.
Co-operate with, support, and mentor team members e.g. operatives within same functional team.
Co-operate with and support team members from other teams outside of main function e.g. Engineers, business support team.
Deal with enquires from first line customers in a professional manner providing appropriate information and guidance.
Liaise and work alongside third parties such as contractors and user groups such as volunteers.

Scottish Canals reserve the right to close this vacancy before the closing date if enough applications are received.

Gardener

KEY RESPONSIBILITIES

The Key Purposes of the job will be met by:

Undertaking practical maintenance of the garden (e.g. managing trees and shrubs, herbaceous plants, and bulbs; turf care; pest/disease/weed control; staking, plant nutrition, composting and soil improvement to the required standards expected by the Trust and for the maximum safety of, and enjoyment by visitors including other professionals in the horticultural industry;

Demonstrating: self-motivation, organisation, planning, prioritisation, good time management and attention to detail;

On occasion, supervising and working with volunteers and/or staff members to ensure they deliver required outputs at the appropriate standard, and gain benefit/satisfaction from their activities;

Undertaking other reasonable duties as may, from time to time, be required to ensure the smooth running of the property;

Ensuring compliance with the Trust’s health, safety, and environment policies and procedures.

Fostering positive relationships with local communities and organisations and promote the work of the Trust.

SCOPE OF JOB

People Management

Not a line manager but will, on occasion, supervise volunteers and staff under instructions from the Head Gardner.

Will work closely with other property colleagues, and will have some interaction with other technical/specialist advisory colleagues based in other locations and departments (e.g. other NTS gardens in South and West)

Will have regular (daily) interaction with members of the public and guests of all ages and abilities.

Finance Management

Not a budget-holder.

Tools/equipment

Will be a user of driven vehicles such as a pool car, ride on mower etc;

Will be a frequent user of powered tools such as Blowers, mowers, strimmers, hedge-cutters;

Will be a frequent user of hand-tools such as spades, forks, trowels, rakes, hoes, shears, and secateurs.

Visitor Services Officer, Scottish Storytelling Centre

An exciting opportunity to join our Visitor Services team at a vibrant visitor attraction and arts venue in central Edinburgh. In the role you will provide an excellent standard of customer service as the first point of contact for all visitors to the Scottish Storytelling Centre. You will work with colleagues and partners to provide a warm welcome and high standard of customer care to all visitors to John Knox House and the Scottish Storytelling Centre.

As well as having the ability to provide a high standard of customer service, you must also be able to demonstrate excellent communication and interpersonal skills will have the ability to manage a variety of tasks under pressure.

You will work 35 hours per week on a flexible rota which will include evenings and weekends.

The Scottish Storytelling Centre is a partnership between The Church of Scotland and TRACS – Traditional Arts and Culture Scotland. The SSC is a vibrant arts venue with a seasonal programme of live storytelling, theatre, music, exhibitions, workshops, family events, and festivals.

Assistant Park Warden

An exciting opportunity has arisen within the Mugdock Country Park team, for a full time full time Assistant Warden post. The post will form part of a project team for Milngavie Reservoirs Partnership between EDC and Scottish Water and will be based at Mugdock but will work mainly within the Milngavie Reservoir site.

Responsibilities include providing clear access routes around Milngavie Reservoirs by addressing drainage issues, vegetation growth and landscape presentation. Tasks will involve maintenance of trees, land, paths and cleaning of structures to create an attractive environment and preserve fixed assets.

Applicants should have a knowledge of estates management, working on listed structures, planned maintenance, responsive repairs and an understanding of issues relating to public access.

The posts are 37 hours per week. Normal hours of work will be 0900 to 1730 although regular evening and weekend working will be required. This typically takes the form of one weekend shift and one 19.00 hour finish per week.

HRIS Analyst (Interim)

What you will be doing

You will support the employee lifecycle (daily/weekly basis)

As the first point of contact for all HRIS queries (People XD/Core HR), you will deliver excellent customer support to all users and investigate and resolve technical issues.

Assisting with the day-to-day support of People XD entries, enquiries, and requests for reports/MI across all people lifecycle processes.

Working collegiately between the internal ICT team, the People Department, and the Finance Department to ensure the accurate and efficient processing of people related data and information.

Use functional and technical knowledge to provide employees with general guidance and informal training as needed.

Update the system with changes to organisational structure, and support data quality checks to ensure highest standards of data quality.

Support employee self-service and manager self-service functionalities.

Ensure data security and compliance with relevant regulations.

You will support on other cyclical activities (Monthly/Ad hoc specialist)

Responsibility for producing and maintaining monthly analytical reports, at times on an ad hoc basis.

Responsibility for creating, maintaining, and removing system user access and updating current role specific profiles when required in line with our Data Protection and GDPR processes/policies.

Conduct regular audits to ensure data accuracy and compliance.

Understanding and resolving technical issues and updates from the systems provider

You will be our day-to-day lead for system management (Technical)

Maintaining internal database files and tables and developing custom reports to meet the requirements of the business.

Maintain existing system design and integrity such as reference tables, hierarchies, workflows, user defined fields (UDFs) and reporting functionality.

Ability to interpret technical information provided by the systems operator in order to maintain, reconfigure or repair potential issues.

You will also help with organisation-wide deliverables (Pay Award, Audit activity)

Support HRIS Analyst in various large scale remuneration related projects, such as annual pay awards, insurance renewals, pay progression, etc.

About our People and our HRIS

The National Trust for Scotland is one of the country’s leading conservation charities, looking after a diverse range of Scotland’s heritage across the Scottish mainland and islands – more than 120 sites!

Our team of 1,100 employees and 2,500 volunteers carry out an amazing range of roles from archaeologists to accountants, from countryside rangers to curators, from fund-raisers to fire-fighters, and many more.

Within the People XD system, we currently have the following modules: People Management, Talent Management, Insight, and Core Expense, with an outsourced payroll function. 

Who are we looking for?

We would love to hear from you if you are/have:

Analytical mindset with the ability to translate complex data into actionable insights.

Ability to, with confidence and accuracy, handle and manipulate large amounts of data into usable spreadsheets

You will be part of a large HR department, so will require an understanding that the employee lifecycle is an important context for the systems work you will be carrying out.

Primarily you will work independently and manage multiple tasks simultaneously in a fast-paced environment.

Ability to handle confidential information with maximum discretion.

Demonstrates high accountability, attention to detail and ability to work independently.

You will have superior problem-solving, troubleshooting and analytical skills.

Strong interpersonal and communication skills with the ability to collaborate effectively with diverse stakeholders.

We need you to have the following essential skills and experience:

Demonstrable experience of deep use and understanding of at least one HRIS in terms of end-user experience and overall functionality.

Highly proficient in use of Excel, such as vLookups and formulas.

Previous experience working within an HR department.

Demonstrable general understanding of the people management context of HRIS, i.e.: understanding of processes relating to:

Personal information;

Recruitment, onboarding, induction, probationary review, performance review, training and development, and leavers;

Timesheet, annual leave, TOIL, other leave and payroll;

Sickness absence;

Volunteers;

Pay, pension, and benefits.

Demonstrable knowledge of basic data protection legislation and its cross-over into systems data, access/retrieval/deletion/transfer, and security.

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Visitor Centre Assistant Manager

Chief Executive

Gardener

Caretaker

National Account Controller (brewers & pubs/bars)

Sales Controller, Scotland (IFT, On Trade)

Sales Controller (Scotland)

Waterway Operative

Gardener

Visitor Services Officer, Scottish Storytelling Centre

Assistant Park Warden

HRIS Analyst (Interim)

About ASVA

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Full Time

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About ASVA

Resources

Contact ASVA