Full Time

Duty Leisure Manager – Aberfeldy

JOB PURPOSE:
As a member of a team of Duty Leisure Managers, you will lead, direct and supervise a team of subordinate leisure service staff and be directly responsible on a day to day basis for the effective and efficient delivery of a high quality service.

To ensure, through service delivery standards, that the needs and aspirations of members of the community and visitors to Perth & Kinross are met and where possible exceeded.

DUTIES AND RESPONSIBILITIES:
Operational Duties
Key Tasks
• To be directly responsible for the day to day operational management, service standards and performance, staffing complement planning and allocation of duties in respect of appropriate facilities and services to ensure the highest possible standards of customer care
• To constantly lead and direct the ‘front of house’ service team by example and maintain a constant high profile ‘front of house’ management team presence for staff, customers and key stakeholders through regular and planned interaction, research and consultation
• To undertake the allocation of staffing duties, performance and effectiveness monitoring, work practices and general supervision to ensure the highest standards of safety, service delivery, cleanliness (both internal and external) and customer satisfaction
• To ensure, the maintenance of any records that may be required to assist in the efficient operation of the centre or to meet the requirements of the Company, e.g. timesheets, emergency and alarms’ systems testing etc.

Financial
Key Tasks
• To be responsible, when necessary, for application of the Company’s financial policies and procedures and financial regulations
• To contribute to the maximisation of income through service standards and development

Health and safety
Key Tasks
• To ensure day to day operational compliance with all appropriate operational procedures, Company guidelines, Acts of Parliament, Statutory Regulations, Codes of Practice etc.
• To contribute to the review of safe operating procedures and ensure that they are further developed and fully understood and implemented by all staff
• To ensure all new members of staff are given an induction and that, on a day to day basis, all staff enjoy a safe and healthy work environment and are issued with appropriate protective clothing
• To ensure that all accidents, incidents and dangerous occurrences are properly investigated and reported
• To attend first aid cases and administer remedial treatment as required

Maintenance
Key Tasks
• To ensure through regular monitoring and inspections that all plant, equipment and building faults and maintenance works’ requests are processed timeously and correctly to minimise service disruption or deterioration
• To contribute to the monitoring of any maintenance works being undertaken within the facilities

Human Resources
Key Tasks
• To be directly responsible for the day to day operational supervision of all staff within the facilities and contribute to a positive staff welfare and development programme
• To be directly responsible for ensuring on a day to day basis the Company’s Human Resources policies and procedures are initiated and consistently adhered to, e.g. Sickness Absence, Disciplinary, etc.
• To assist in the recruitment, selection and induction of appropriate subordinate staff
• To ensure the consistent application of a comprehensive staff assessment, training and development programme to achieve the highest possible standard of service provision
• To ensure the maintenance of all required training records for subordinate operational staff
• To assist in the training of other Company staff as necessary

Programming, Marketing and Development
Key Tasks
• To contribute to the practical on site marketing and promotion of the Company’s activities, in conjunction with Company officers and in line with the Company’s Marketing and Service Plans
• To maximise the service potential through a proactive approach to all development activities in conjunction with the Company’s Development and other staff
• To represent the Company within appropriate groups e.g. user groups, project teams, etc.
• To contribute to the on-going review and further development of facility and service programmes to ensure maximum service benefit

Training
Key Tasks
• To attend regular staff training sessions, be they held in-house or externally

General
Key Tasks
• To ensure you are physically fit to carry out your duties at all times
• To carry out other reasonable duties as may be required
• Maintain confidentiality and observe data protection guidelines
• To undertake other related duties as may be required by the Company

Visitor Services Manager

An exciting opportunity to head up the Visitor Services team at a vibrant visitor attraction and arts venue in central Edinburgh. The role includes aspects of arts administration, heritage tourism and events management and you will work with colleagues and partners to provide a warm welcome and high standard of customer care to all visitors to John Knox House and the Scottish Storytelling Centre.

As well as having significant customer service experience, you must also be able to demonstrate excellent communication and interpersonal skills will have the ability to manage a variety of tasks/projects simultaneously and under pressure.

You will work 35 hours per week on a flexible rota which will include evenings and weekends.

The Scottish Storytelling Centre is a partnership between The Church of Scotland and TRACS – Traditional Arts and Culture Scotland. The SSC is a vibrant arts venue with a seasonal programme of live storytelling, theatre, music, exhibitions, workshops, family events, and festivals.

Facilities Manager

National Mining Museum Scotland is an independent trust and the national body responsible for the preservation and interpretation of Scotland’s Mining Heritage. The museum holds collections of national significance and is on the site of the Lady Victoria Colliery, built in 1895 as Scotland’s first super-pit. The museum offers a wide range of activities and events to a diverse and growing audience. The visitor experience includes access to the collections through tours and exhibitions and an award-winning education programme.

JOB PURPOSE

Overall responsibility for Property Management, Health and Safety, Fire Safety, Security and Maintenance of the National Mining Museum Scotland’s estate. To develop and work to standards which ensure best sustainability, safety and economies of scale which are achieved across facilities management. Ensure compliance with statutory legislation and NMMS policies and procedures, including data protection and health and safety. Responsibility for managing NMMS external contracts and tenants and the Facilities management budget. Liaise with NMMS’s expert partner Bruce Stevenson in all matters relating to health & safety and environmental management.

KEY RESPONSIBILITIES

1. Responsible for coordinating the National Mining Museum Scotland’s Health and Safety audit, reporting and training and improvement plan and Fire Risk Assessment management.
2. Respect and be aware of the requirements of managing and safeguarding a ‘Grade A’ listed building.
3. Establish and maintain an audit of the National Mining Museum Scotland’s property (fixed and moveable) and related assets.
4. Manage the National Mining Museum Scotland’s buildings security arrangements to Government Indemnity Scheme standards. You will be a key holder and oversee out-of-hours external security contracts (such as G4S), and work with Site Managers and appropriate staff, ensuring daily security compliance across the site.
5. Liaise with Bruce Stevenson (NMMS partner) for advice and support on matters relating to Health and Safety and Fire Safety.
6. Manage the NMMS approved contractors list ensuring quality and value for money.
7. Liaise with external partners and stakeholders with regard to the long-term maintenance of the site, such as Historic Environment Scotland and Midlothian Council.
8. Assist colleagues in the procurement of, logging of and training for any specialist equipment, including the working at height equipment.
9. Responsible for the management of the National Mining Museum’s tenants’ contracts, including general liaison and site visits.
10. Responsible for setting up and coordinating the National Mining Museum’s Sustainability Action Plan to reduce environmental impact, with specific responsibility for energy, water, properties, including training, monitoring, reporting and procurement.
11. Assist with the management of NMMS capital development projects, in particular the procurement of contractors.
12. Oversee the technical requirements for the installation and display of exhibitions and related activities at NMMS.
13. Work with the Chief Executive and the Curatorial Team to ensure that the conservation and heritage of the NMMS estate is subject to appropriate care and standards of presentation, and that conservation and heritage requirements are identified and incorporated in the NMMS Management Plan.
14. Ensure that the Technical and cleaning staff are well managed and clear on their objectives, given the opportunity to develop and receive regular feedback and performance appraisals.
15. Manage the Technical volunteers and ensure their contribution is focused and recognised.
16. Work closely with the Visitor Services Team to ensure that the customer experience is excellent through good presentation of facilities, cyclical maintenance programme and quick response to facilities issues.
17. Work with Visitor Services Team to ensure the suitable environment for events and activities, including where appropriate, the setting up of rooms for functions.

HES/24/186 – Labourer

Thank you for your interest in the post of Labourer with Historic Environment Scotland based at our Oban Depot, Glengallan Industrial Estate, Glengallan Road, Oban, PA34 4HG. This is a full time, permanent and pensionable appointment.

The Oban Monument Conservation Unit (MCU) consists of a 3 person team, all of whom carry out conservation and maintenance work on sites in a variety of locations. The team is headed by a Works Manager who has direct line management responsibilities for the whole team. As part of the MCU, you will have responsibility for the ongoing implementation of conservation, routine maintenance and presentation tasks of Historic Environment Scotland monuments within the Oban area, including Dunstaffnage Castle and Iona Abbey.

You will be expected to work at any location as directed by the Works Manager. Although the depot is situated in Oban, official transport is provided to and from the various sites within the district and beyond. Individuals are however expected to make their own way to the MCU Depot.

You will also be asked to travel using HES transport to other remote sites sometimes out with Depot areas which may include overnight stays.

Warehouse Operator

Are you a hard-working, team player looking for your next opportunity in warehousing?…

Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable and respected, family business’

Thanks for your interest in this opportunity with Ian Macleod Distillers. We are a fourth generation family owned and managed whisky and spirits business operating across the UK and internationally. Crafting Spirits with Passion, is what we do best and we own some exquisite brands such as Tamdhu, Glengoyne, Rosebank and Edinburgh Gin. If you haven’t already, please browse around our company internet pages, immerse yourself in our colourful history and sample the details of our brands. As we start to tantalise your taste buds and whet your appetite for a career here with us at Ian Macleod Distillers, you will really get to understand just why our team members and customers are indeed so passionate about all things Ian Macleod!

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Setting the scene…

We are Glengoyne. Since 1833, we have been making our wonderful malt whisky… We have a multi award-winning premium whisky and our visitor experience is rated on Trip Advisor as one of Scotland’s top-rated tourist attractions! Nestled in a beautiful and picturesque setting just north of Glasgow, stands our beautiful Glengoyne Distillery. At the heart of our brand, product and experience are our people… it’s our people who make all of the magic happen!

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Our Opportunity…

It continues to be an exciting time for us at IMD and due to internal movement, we are now looking to welcome a Warehouse Operator into our already established, hard-working and passionate team at our Glengoyne Distillery!

This role is available on a full-time and permanent basis and will involve all site warehousing activities including movement of empty and full casks, filling and disgorging casks and tankers, use of site forklifts and storage of casks, taking spirit changes and recording of all HMRC information as required.

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Who We Are Looking For…

We are looking for a strong team player, who will work collaboratively with their colleagues to achieve common goals, whilst also having the ability to work independently, using their own initiative and making suggestions to improve processes.

The successful candidate must live within a commutable distance to the Glengoyne Distillery located in Dumgoyne, North Glasgow, and will ideally have previous experience in a similar role within the whisky and spirits industry, however, we will consider candidates who have transferable skills from other industries as full training is provided.

It is requirement that applicants hold a full clean UK driving licence and previous fork lift truck experience and/or high reach lift equipment would be advantageous although not essential. Having an understanding of all statutory and company regulations relating to health, safety, HMRC and environmental issues is also desirable.

Due to the nature of our industry candidates must be 18 or over. In addition, candidates must have existing eligibility to live and work in the UK.

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Next steps…

So… if this sounds like the perfect role for you, then we’d love to hear from you…

Along with your CV, you will be required to answer some key questions and submit a tailored cover letter outlining why you feel you are the best candidate for our role – remember this is your opportunity to stand out from the crowd!

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don’t miss out!

Proudly supporting the #OpenToWork movement.

Here at Ian Macleod Distillers (IMD), we are an equal opportunity employer and proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. We have developed our ‘Responsible Spirits’ approach, also following best practice to help shape our commitment to wider social responsibility and industry standards and promoting responsible selling and consumption of alcohol.

***No Agency Contact***

Junior Sous Chef

Scottish Canals are the custodians of the nation’s canal network and surrounding estates. Our vision is to invest in the canal network to generate lasting benefit for people and communities; celebrating their industrial heritage, ensuring they offer quality green and blue spaces for people and communities and contribute to Scotland’s resilience in tackling climate change.

Our success is rooted in valuing the contributions of our entire team – we care, we create, and we collaborate to continue to deliver a whole range of activities from boating, paddling, walking and wheeling to living and playing and improving what the canals have to offer to our visitors and communities. We also work collaboratively with our partners and stakeholders to contribute to a wealthier, fairer, greener and more resilient Scotland.

As an employer we offer a truly unique opportunity to be part of our team, help us realise our vision and contribute to safeguarding our heritage and ensuring our canals flourish now and in the future.

We currently have an exciting opportunity for a Junior Sous Chef to join our Caledonian Canal Centre team in Fort Augustus. You will be a passionate and supportive team player who is both an effective leader and follower. Ideally an experienced Sous Chef who has had similar roles in a fresh food premises but this position could also be suitable for a strong commis chef looking to progress with their career.

The role is offered on a permanent basis, and with a starting salary of £26,110 (Band B) per annum plus 11.25% variable hours allowance. Working hours 37 hours per week on a shift pattern of 4 days on, 2 days off .

Scottish Canals offer a generous annual leave entitlement of 28 days, plus 10 public holidays, along with enhanced sick pay, discounted shopping vouchers, health cash plan and a contributory pension scheme with up to 10% employer contribution.

Primary responsibilities of the role:

Daily running of the kitchen
Food preparation as required
Working alongside Sous Chef and the front of house team to ensure the smooth running of the Caledonian Canal Centre F&B offer
Ensuring health and safety records are kept up to date.
Managing food purchase and storage
Menu planning and managing COS in line with budgets
Maintaining a safe and hygienic kitchen environment.
Be aware of the food preparation level during busy and quiet times

Qualifications and knowledge required:

NVQ Level 2 or above in Catering

Skills and experience required:

Previous experience working in a similar role
A full driving licence

Qualities & abilities required:

Good communication and team working
Highly organised with excellent planning
Able to work under pressure in a high-paced environment

Accommodation available.

Scottish Canals reserve the right to close this vacancy before the closing date if a sufficient number of applications are received.

Facilities Operations Manager

The role
To lead and manage the day-to-day operational activities of the Property and Estates team at Edinburgh Zoo in support of the Royal Zoological Society of Scotland (RZSS)’s vision and mission as a leading wildlife conservation charity including management of allocated capital projects (whole or in part) such as construction and refurbishment of all buildings, facilities, and infrastructure in relation to new build projects.

Some of the things you’ll do:

Contribute to the development of the Estates Strategy to identify where improvements can be made, ensuring the site is safe, compliant and in excellent state of repair.
Management of Hard FM Services; Oversee the maintenance and repair of all building systems such as HVAC, electrical, plumbing etc. Monitor and control expenditure against the budget, identifying areas for cost savings.
Manage relationships with external contractors and service providers, ensuring compliance with contracts and service level agreements. Evaluate and select contractors for maintenance and repair services, negotiating contracts to achieve best value.
Establish a project team comprising of external consultants (where required), client department representatives, and other support group colleagues. Ensuring that aims and objectives are delivered within agreed parameters, legislation, and procedures
Manage the process of carrying out feasibility studies into new sustainable technologies and buildings, such as, explore options and present business case for approval and implementing solutions.
Effectively lead and support performance management and employee development within Property and Estates by following good management practice.
Ensure individuals have the skills, systems, and procedures appropriate to their particular operation/ service to meet and/or exceed the needs of their stakeholders, including RZSS visitors.
What we’re looking for:

Educated to degree level in relevant subject or equivalent experience in Construction Management
Site Management Safety Training Scheme (CITB) or equivalent.
Up-to-date knowledge and understanding of basic contract law and building related health and safety legislation/regulations
Experience of managing multi-faceted construction projects throughout RIBA stages.
Working knowledge and implementation of CDM regulations
Proven track record in providing first-class service delivery, including responding to internal and external queries
Experience of Sustainable building management best practices
Significant practical experience in the construction and maintenance of buildings, fencing and infrastructure.

What you’ll get in return:

Starting salary between £45,719 – £46,862 (offer based on experience) with future salary progression up to £50,959 per annum
37.5hr working week
34 days annual leave (pro rata)
Discount in both retail/catering
Access to a healthcare plan
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other zoos across the UK.
Shortlisting of applications and interviews for this position will take place while the advert is live; the advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications as quickly as possible.

Please see the role profile for further information on what the role involves and essential/ desirable criteria.

Ranger Apprentice

JOB PURPOSE

The role of Ranger Apprentice is a fantastic opportunity for a young person to learn, train and experience real work in a professional conservation and estate management environment. We take great pride in looking after the crofting cultural landscape and associated natural and cultural heritage. Working with our resident communities you will help to protect beautiful places for people to engage with. You will be involved with public engagement and visitor management which is an essential part of the management of the estate. The Ranger Apprentice will create positive and memorable engagements. You’ll help us maximise our impact through excellent customer service and site knowledge, taking pride in presentation and communication.

You will work as part of the professional team at Balmacara to help give residents and visitors a positive experience and warm welcome to the estate as well as helping generate the income that enables us to care for our properties.

The Apprentice will also study for a Modern Apprenticeship (SVQ in Estate Management at SCQF Level 6) with Rural Skills Scotland.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

You will take direction from the Property Manager, with the Estate Ranger providing day -to-day supervision. You will also work alongside other property staff . The apprenticeship will be run in partnership with Rural Skills Scotland, who will support the successful candidate through their SVQ undertaking regular observations to allow the apprentice to meet the necessary evidence requirements. The apprenticeship is for a fixed period of 18 months during which the successful candidate will be mentored and undertake relevant vocational training.

You will provide a consistently high standard of work and customer care at all times:

Promoting and supporting the crofting system on the estate and assisting with the conservation of species-rich grasslands and native woodland on the estate

Assisting with survey and monitoring programmes

Maintenance of the fabric of the estate with emphasis on footpaths and other access infrastructure

Providing an excellent visitor experiences including delivery of guided walks, events and educational activities, answering visitors’ queries about the estate and the wider area of Lochalsh, Skye & Wester Ross

Promoting the National Trust for Scotland and the benefits of Trust membership

Always maintain excellent standards of site and personal presentation

Ensuring work is undertaken in a safe and appropriate manner, wearing correct uniform, name badges, or PPE as required

Marketing & Audience Development Manager

Contract: Fixed term 18-month, Full time; 37.5 hours per week

Dundee Science Centre is currently looking for a positive, resourceful, creative individual with exceptional marketing and digital communication knowledge to join our team to fulfil the pivotal role of Marketing & Audience Development Manager in a full-time capacity.

You will be responsible for the co-ordination and implementation of all marketing and communications activity across DSC. You will lead in the development of a comprehensive marketing and communications strategy in-line with the vision of the executive team.

You will be involved in all aspects of audience engagement, including creating and delivering innovative marketing activities and campaigns which generate excitement and interest in our range of services, as well as raising the profile of Dundee Science Centre across social media and PR channels for all programmes.

You will ensure that brand guidelines are implemented and followed across the organisation.

You will inspire, involve and coordinate input from staff across multiple teams and work with external consultants where necessary to provide the specialised input.

You will be an advocate for Inclusion & Diversity, supporting the development of DSC’s culture of inclusion for our team and visitors.

The successful candidate will have a confident nature with the ability to work independently and play a key role across the organisation.

You will work flexibly within the team; flexible working will be considered, with occasional weekend and evening work required.

For further information please view the detailed job description on our website.

To apply for the post, please submit your CV and a covering letter, clearly indicating your suitability for the role. Applications to be sent to:

recruitment@dundeesciencecentre.org.uk

Applications to be submitted by 5pm on Sunday 8th September 2024 with interviews taking place on Wednesday 11th September 2024; no alternative dates are available.

Housekeeper

Hours: Full Time (40 hours per week/any 5 days out of 7, between the hours of 7am and 7pm)
Duration: Temporary

The Royal Yacht Britannia is an award-winning, five-star visitor attraction and exclusive evening events venue in Edinburgh, which employs more than 160 staff. This former floating palace of Queen Elizabeth II, usually attracts circa 350,000 visitors a year from around the world, and would normally host circa 100 exclusive evening events per annum.

Britannia provides an exceptional experience for visitors. This dedication to excellence has led to the Royal Yacht being rated as Tripadvisor’s No.1 UK Attraction 2023-2024, and the top 1% in the world in its category.

Our Visitor Experience department is dedicated to ensuring that visitors receive the highest level of customer experience possible and we are looking for a Housekeeper to join the team.

Reporting directly to the Housekeeping Team Leader, key responsibilities will include:

– Ensuring that the Britannia tour route and Visitor Centre are cleaned to a high standard and maintained throughout your shift.
– Safe use and storage of all equipment and chemicals required to maintain the cleanliness of the tour route and Visitor Centre.
– Assisting with any other duties, as required by the Housekeeping Team Leaders and Visitor Experience Managers.

The ideal candidate will enjoy a varied role and be committed to delivering high standards in Housekeeping, have a friendly, can-do attitude and a desire to help and assist staff and visitors alike.

Company benefits include:

– 10% employer pension contribution with a choice to contribute up to a further 5% yourself, which would then be matched by us as well! (So 20% potential contribution to your pension).
– 33 days pro-rata annual holiday entitlement.
– Life Assurance.
– Complimentary tickets.
– Staff discount in the Gift Shop, Royal Deck Tearoom & The Lighthouse Restaurant & Bar aboard Fingal Hotel.
– Free car parking for staff.

If you feel you have the personality, skills and experience we are looking for, then we would love to hear from you.

Please send your CV outlining why you feel you would be suitable for the role of Housekeeper to: recruitment@tryb.co.uk or postal applications to:

Sarah Thomson
Visitor Experience Manager
The Royal Yacht Britannia
Ocean Drive
Leith
Edinburgh
EH6 6JJ

No agencies please.

Please note, due to the volume of applications we receive, we are unable to respond to unsuccessful candidates. If you have been selected for interview you will be contacted directly.

Conference & Events Manager

🌟 Exciting Opportunity Alert! 🌟

We’re thrilled to announce that Dundee Industrial Heritage Ltd is on the lookout for a dynamic Conference and Events Manager to join our vibrant team!

Are you passionate about bringing people together and creating unforgettable experiences? Do you have a knack for planning and executing events that leave a lasting impression? If so, we want to hear from you!

🔍 About the Role:
As our Conference and Events Manager, you will play a pivotal role in designing, organizing, and executing a range of events, from intimate workshops to large-scale conferences. Your creativity, attention to detail, and leadership skills will shine as you collaborate with cross-functional teams and external vendors to deliver seamless events that align with our brand and mission.

Key Responsibilities:

Develop and manage event logistics from concept to completion
Collaborate with marketing and PR teams for effective promotion
Build and maintain relationships with vendors and sponsors
Oversee budgets and ensure events run within financial parameters
Evaluate event success and gather feedback for continuous improvement
🌟 What We’re Looking For:

Proven experience in event planning and management
Strong organizational and multitasking skills
Excellent communication and interpersonal abilities
Creative mindset with a passion for delivering outstanding experiences
Ability to work independently and as part of a team
If you’re ready to take your career to the next level and make a significant impact in a fast-paced environment, we’d love to have you on board!

📅 Apply Today!
Email Ashleigh.Pink@dundeeheritage.co.uk

Help us spread the word by tagging anyone who might be interested in this fantastic opportunity or sharing this post. Let’s make great events happen together! 🎉

Chief Executive Officer

We’re seeking a new leader for the Scottish Seabird Centre
After 6 years leading the Scottish Seabird Centre the Chief Executive Officer – Susan Davies FRSB – is moving on. This presents an opportunity for someone with a passion for inspiring people to act for Scotland’s marine environment to shape the future of our Charity and visitor attraction as we move into the next 25 years of our journey.

Chair, Stuart Housden said, “We are very grateful for the leadership that Susan has provided to the Scottish Seabird Centre on its path to playing a more prominent role in marine nature conservation in Scotland and to promoting our visitor attraction and activities to educate and inspire more people to act for Scotland’s seas and amazing wildlife found there. Despite this having been a challenging period, not least with the pandemic and rising business costs, we have established much stronger links with our local and science communities and continue to increase our reach and impact through new partnerships.

With a new 5-year strategy and business plan to develop in the coming year this is a great opportunity for someone to build on the progress made as we enter the next 25 years in our Charity’s journey”.

Susan Davies said “The Scottish Seabird Centre will always hold a place in my heart; especially our dedicated team and the conservation, education and community partnerships we have developed. The time is now right, with the recent support we have secured to grow our membership base, in developing partnerships and being more sustainable and inclusive in our approach, to pass on the reins to a new leader as we approach our 25th year”.

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