Full Time

Head of North Region

Working as one of four Heads of Region, you will lead a multi- disciplinary team of professionals and be responsible for the operational management and care of the historical sites within your Region. You’ll operate as a representative for all HES interests, identifying and developing relationships with stakeholders across civic and industry groups to make our service more visible, relevant, vibrant and vital to Scottish communities.

Overview of the post and information about the team Reporting to the Director of Operations, the postholder will be one of four Heads of Region and one the Operations Directorate’s leadership team. The Operations Directorate was created 2 years ago and is designed to strengthen our regional footprint and, for the first time, bring together under one directorate the delivery of many of HES’ activities at a regional and local level across Scotland.

As Head of North Region, you will support the Director of Operations in developing the
strategic direction of the Directorate and deliver an operating plan for your Region that supports the delivery of this vision. You will be responsible for leading the operational management and care of our sites in your Region, driving forward visitor operations and conservation activities, leading a large team of colleagues across a wide range of disciplines. You will bring strong leadership and communication skills to the team, creating a culture that empowers colleagues and enables decisions at a local level. Working collaboratively across organisational boundaries, you will inspire your people to engage with HES’s objectives, explore new opportunities for their development and raise the profile of their work.

You will represent HES at a senior level, identifying and engaging with a wide range
of stakeholders and partners to successfully grow our influence and income, facilitate
our involvement in external initiatives and resolve potential conflicts at an early stage.
You will proactively seek to understand the key activities and cultural climate across
HES and throughout the public and heritage sectors. You will use this insight to build
constructive partnerships with colleagues across the organisation and in related
organisations.

You will support the Director of Operations by introducing innovative solutions to make the most of the resources within the Directorate. Working with colleagues across the Regions and with your teams, you will prioritise and plan work in the most efficient way to deliver long-term care of our properties. You will bring a strong customer and
business improvement focus to HES and be able to balance competing priorities, with
an eye for detail as well as strategic vision. You will be tenacious and resilient,
demonstrating exemplary personal judgement, initiative, and collaborative skills.

Venue Sales Manager

Join the team at Dovecot Studios to apply your sales experience and commercial drive within the thriving cultural sector.

Dovecot is a world-renowned tapestry studio, events venue and visitor attraction featuring galleries, a shop and café in central Edinburgh. Your role as Venue Sales Manager is an important position with the Commercial Team at Dovecot, enhancing the ability of the organisation to expand its reach and meet its potential.

Dovecot hosts a range of high-profile events including weddings, celebrations, conferences, group tours and bespoke events and is renowned for its premium level of service and delivery.

Your role is to sell all venue events spaces for hire at Dovecot, and to increase revenue by maximising sales and income from each of the unique spaces. You will have responsibility for sales lead generation and prospecting new business to grow market share. You will maintain an active presence in relevant industry associations and groups.

You will identify sales leads and promote our services to new customers, focussing on corporate clients and the travel trade sector, maintaining exceptional customer service for all visitors while working sensitively within Dovecot’s wider brand and position in the art world. You will understand the competitive marketplace and implement creative commercial approaches to ensure Dovecot Studios stays ahead in the local market.

Applications to be submitted as CV with Cover Letter to recruitment@dovecotstudios.com by the deadline of midnight on 24 November 2024

Learning Coordinator

DCA is a highly successful, internationally renowned centre for contemporary art that enables audiences, artists, and participants to see, experience and create through our four programme areas: Exhibitions, Cinema, Print and Learning.

We are currently recruiting for a Learning Coordinator to join our Learning team.

Role Overview

We are looking for someone who is passionate about arts education and engagement who can bring their own creativity and organisational skills to this role and help us continue to deliver transformative learning experiences with DCA.

As a Learning Coordinator, you’ll play an essential role in DCA’s Learning team, coordinating and delivering projects and events that bring DCA’s mission and core aims to life.

You’ll be involved in creating and supporting inclusive activity that fosters engagement, connection, and participation among local groups, organisations, charities, formal and informal education across Dundee and Tayside.

Working closely with the Head of Learning and team colleagues, you’ll ensure that our Learning programme activity is effectively planned, delivered and evaluated, maximizing opportunities for participation and partnership working.

The Learning Coordinator role is a member of the DCA Learning Team but will also have strategic relationships internally with members of the DCA Programme team including Exhibitions, Cinema, Discovery Film Festival and Print Studio, and externally with key community partners.

All successful applicants will be subject to PVG check.

To apply, please send the following to dca.recruitment@dca.org.uk:

Covering letter or video/voice file demonstrating how your skills and experience match the job description (max 800 words or 3 mins for a video file).
Please include which post you are applying for.
CV (written or video/voice file)
Application form

Deadline for completed applications is Friday 22 November 2024 at 12 noon.

Interviews are expected to take place within three weeks after the closing date. The questions will be circulated in advance of the interview.

If you require this advert, job description or application form in an alternative format please email dca.recruitment@dca.org.ukor call 01382 432490.

Dundee Contemporary Arts

152 Nethergate, Dundee, DD1 4DY

DCA is supported by Dundee City Council and Creative Scotland

DCA is committed to addressing the inequality that prevents equal access to opportunities in the arts and will be implementing a policy of positive action when selecting candidates. We encourage applications from those who are underrepresented in the arts and cultural sectors and who face barriers to access.

Guide

The job of a Guide at Camera Obscura & World of Illusions is an interesting and varied one. You will be working in the exhibition spaces to ensure our visitors are getting the most out of their visit.

In addition to selling tickets to the public at reception, you will be required to help and support our visitors throughout their visit in the exhibition galleries and deliver demonstrations of the Camera Obscura. You will need a sound knowledge of the local area to answer queries from visitors.

In return, you get a wide range of benefits, such as free entry into our attraction for friends and family, free breakfast, tea and coffee, a very generous amount of breaks. We know that work-life balance is important. We always try and be as flexible with shifts as possible.

Head of Region (North)

Thank you for your interest in the post of Head of North Region with Historic Environment Scotland. Your base location is flexible, but you will be expected to travel to visit sites and stakeholders across your Region, which includes Shetland, Orkney, the Outer Hebrides and world-famous sites such as Urquhart Castle and Skara Brae, and on occasion across Scotland. This is a permanent and pensionable appointment.
Working as one of four Heads of Region, you will lead a multi- disciplinary team of professionals and be responsible for the operational management and care of the historical sites within your Region. You’ll operate as a representative for all HES interests, identifying and developing relationships with stakeholders across civic and industry groups to make our service more visible, relevant, vibrant and vital to Scottish communities.

Customer Experience Supervisor

We are recruiting for a Customer Experience Supervisor to assist the Customer Experience Management Team with the day-to-day management of the front of house operations for the Science Mall, IMAX Theatre & Tower. You’ll lead by example ensuring that the customer experience team are meeting the required 5-star standards to effectively deliver the GSC Customer Service Promise.

You will have leadership experience in a customer service-related position.

You’ll coordinate the front of house staff at the ticket desk, welcome customers to the IMAX Cinema and support the Food and Beverage team with cashing up tills at the end of the day.

You’ll have excellent communication skills, be confident in working as part of a large team and willing to be flexible in your approach to work.

Please note this role is fixed term for 9 months and involves regular evening, weekend and holiday work.

For full information, please see job description.

Director Of Development and Communications

Are you a dynamic and visionary leader with a passion for delivering results? Do you excel at inspiring and engaging diverse audiences and have a proven track record of securing substantial philanthropic support? If so, this is your chance to lead and shape the Development and Communications strategies at one of the world’s most prestigious botanical institutions—the Royal Botanic Garden Edinburgh (RBGE). Join us in building on recent successes in fundraising and elevating our national and global profile.

As Director of Development and Communications, you will play a crucial role in advancing our mission by driving income growth, cultivating key donor relationships, and elevating the organisation’s visibility. This is an ideal role for a motivated, strategic leader who excels in combining fundraising expertise, innovative marketing, and impactful communications. You will be instrumental in enabling us to continue delivering our world-leading work in biodiversity research and conservation, horticulture, education, and public engagement, while also identifying and delivering new income opportunities.

This is a unique chance to join a forward-thinking, mission-driven organisation and help us continue to address the twin challenges of biodiversity loss and climate change. If you’re ready to lead and inspire we’d love to hear from you!

Although we see this as a full-time role, applications will also be considered from candidates looking to work on a part-time basis.

Visitor & Monuments Assistant, Museums & Galleries, Edinburgh

This role will predominantly be working at the Scott and Nelson Monuments along with various locations throughout the City Centre and Queensferry

Full time (including Weekends) required

We are looking for candidates for full time five days over seven including 1 hour lunch break per day, working alternative Saturdays and Sundays.

Would you like to be part of a team that welcomes 750,000 visitors a year?

Do you have a love of Edinburgh’s history, along with a head for heights?

We are looking for individuals who can deliver a welcoming, memorable and enjoyable experience for all the visitors and customers, ensuring that they receive the highest level of customer service at all times whilst contributing to the commercial success of our collection of unique buildings .

Before applying for this job, it is important you read the job description and person specification by clicking on the attachments. These explain the job role.

The post will give team members the opportunity to work predominantly at the Scott and Nelson Monuments along with our other amazing venues: The City Art Centre, Museum of Childhood, Museum of Edinburgh, People’s Story, Writers’ Museum, and Queensferry Museum.

The post will involve working both indoors and outdoors plus due to the historic nature of our building involves climbing and descending a lot of stairs, and when working at one of the monuments the chance to look out over the breath taking sights of the Capital from the best view point in the City!

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

We’re committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Food & Beverage Supervisor

To be responsible for the daily supervision, development and operation within all Glasgow Science Centre (GSC) catering outlets including Café and Corporate Events to support the smooth running of the F&B department.

To assist the Event Operations Manager and Assistant Operations Manager in the operational delivery of all catering outlets and Corporate Events activities.

To supervise the catering outlets and corporate events under the direction of the Events and Food & Beverage Management Team.

To deliver GSC’s Customer Service Promise and ensure customer satisfaction through an integrated and co-ordinated 5-star service level to all customers at point of contact.

To assist with training and development of a responsive catering team to ensure 5-star customer service delivery.

You will have a friendly, professional and hardworking attitude and the ability to work as part of a team. High standards with a passion for excellence and creativity in both catering and customer service. A flexible approach to meet overall deadlines and needs of GSC, both within and out-with your own department. Flexible to work evenings. weekends and holidays as required.

Brand Home Manager, Loch Lomond Group

Eden Scott is delighted to be working with Loch Lomond Group an independent distiller, blender, and producer of some of the finest and rarest scotch whiskies in the world, as well as a growing portfolio of other premium and super premium spirits and champagne. Their heritage is amongst the oldest in our industry.

Ben Lomond gin was launched in 2020 and has been steadily growing around the world and was of the world’s Top 5 gins voted by the San Francisco World Spirits Competition 2024.

Named after it’s namesake mountain… Ben Lomond is a brand with adventure at it’s heart…

Loch Lomond Group are now looking for an adventurous soul to run their new brand new Ben Lomond Gin Distillery Visitor Centre located at Luss with Ben Lomond standing proudly over Loch Lomond.

This visitor attraction and will open in May 2025 will offer a working distillery and Gin “school” an interactive visitor experience, retail store and sampling bar/café.

They are seeking a driven and experienced Brand Home Manager to lead the operations and strategic growth of the experience and visitor centre. This senior role is responsible for overseeing the visitor experience, driving business growth, and ensuring the successful day-to-day running of the site.

The Brand Home Manager will play a key role in shaping the centre’s future through strategic leadership, managing the Business Development & Marketing Manager to implement effective marketing and business strategies that increase visitor traffic and revenue.

The ideal candidate will have a strong background in managing customer-facing environments, with expertise in business development, team leadership, and operational management.

Key responsibilities of the role include:

BUSINESS AND REVENUE GROWTH:

Drive overall growth strategy for the visitor centre, ensuring that all business development efforts contribute to increased footfall, visitor engagement, and revenue growth.

Develop strategic plans to target new customer segments, including local and international visitors, and manage the Business Development & Marketing Manager to execute marketing campaigns.

Oversee partnerships with local tourism boards, travel operators, and other stakeholders to enhance visibility and drive group bookings.

Actively seek opportunities to introduce new revenue streams, such as events, exclusive experiences, and product launches.

Monitor sales performance and identify opportunities to enhance profitability through product mix, retail offerings, and premium experiences.

OPERATIONAL LEADERSHIP:

Lead the day-to-day management of the visitor centre, ensuring that all operations, from tours to retail, run smoothly and efficiently.

Oversee staff scheduling, inventory control, health & safety compliance, and customer service, ensuring a seamless visitor experience.

Ensure operational budgets are managed effectively, with a focus on cost control and achieving financial targets.

TEAM LEADERSHIP & DEVELOPMENT:

Lead, mentor, and develop a dedicated team, instilling a culture of high performance, customer service excellence, and brand representation.

Manage recruitment, training, and development programs to ensure staff are fully equipped to deliver exceptional visitor experiences.

Conduct regular performance evaluations, fostering professional growth and team motivation.

VISITOR EXPERIENCE:

Ensure that all visitors enjoy an exceptional, memorable experience through engaging and educational tours about gin production and the Ben Lomond brand.

Innovate and develop new visitor experiences, events, and promotions to enhance guest engagement and drive repeat visits.

Handle customer feedback and complaints with professionalism, ensuring timely and effective resolution.

STAKEHOLDER & PARTNERSHIP MANAGEMENT:

Build and maintain strong relationships with local businesses, tourism boards, and industry partners to support growth initiatives.

Represent the visitor centre at external events, networking with industry stakeholders to attract group bookings and tourism partnerships.

Work closely with the Loch Lomond Group brand and sales teams to ensure alignment with the company’s overall vision and objectives.

REPORTING & PERFORMANCE ANALYSIS:

Regularly report on key performance indicators, including visitor numbers, sales revenue, customer satisfaction, and marketing performance.

Analyse business trends and customer feedback to identify areas for improvement and new opportunities for growth.

Key skills and experience required:

We are looking for a strong leader. You will have proven experience in a senior management role within the hospitality, retail, or tourism sectors, with a focus on business growth and operational leadership.
Strong track record in driving revenue growth and building partnerships that deliver results.
Leadership skills with the ability to inspire, motivate, and manage a team.
Financial acumen, including budget management and cost control.
Excellent communication skills, with the ability to effectively convey the brand story and deliver an exceptional visitor experience.
Minimum of 3-5 years of experience in a senior role within the spirits, hospitality, or tourism industries.

This role offers a salary of £50,000 – £60,000 p.a. dependent on experience

Discretionary Bonus Entitlement of 15%

Location – Based at the distillery in Luss, Loch Lomond

34 days annual leave (inclusive of statutory holidays)

Matched company pension contribution of 5%

Life Assurance

Access to Electric Car Scheme

Westfield Health & Awards Scheme

Eden Scott is dealing exclusively with Loch Lomond Group on this vacancy so to be considered for this exciting opportunity with a truly unique and best in class employer, please submit your CV online or to sally.rae@edenscott.com 0131 550 1138

A full job pack is available, please contact: sally.rae@edenscott.com

Closing date for applications is 5pm on Friday 22nd November 2024

Church Officer (Beadle)

• To maintain the decorum and security of the building, ensuring the health and safety of all staff, users and visitors.

• To prepare the church and assist ministers before, during and after services.

• To provide a welcoming face and presence for all people who use the Cathedral.

• To provide support with arrangements for events in the Cathedral.

• To undertake cleaning and maintenance activities.

See full job description St Giles’ website or attached document for full job description

Gardener

Thank you for your interest in our vacancy of the Gardener post with Historic Environment Scotland based at Aberdour Castle, Aberdour, Fife, KY3 0SL. This is a permanent and pensionable appointment.

You will be joining a dedicated team where they will contribute to the conservation of the monument along with the development and maintenance of the formal gardens at Aberdour Castle.

The Burntisland Monument Conservation Unit (MCU) currently consists of a Works Manager, 3 Stonemasons and a Labourer – who carry out conservation and maintenance work on a variety of locations. There are currently 2 qualified gardeners based at Aberdour Castle who also support work at other sites across the Region. The Works Manager has direct line management responsibilities for the whole unit including the gardening team. The successful candidate will work alongside the other gardeners at Aberdour and be expected to work elsewhere across the estate.

Duties of the successful post holder will include:
• Completing regular maintenance work of the formal gardens and orchard at Aberdour Castle. This will include weeding, planting, mulching and the propagation of plants utilising the onsite greenhouses.
• Assist in the maintenance of the fine lawns, undertaking mowing, scarifying, aerating, application of herbicides and fertilisers.
• Use and maintain hand-tools, equipment and machinery such as petrol driven ride-on mowers, pedestrian mowers, strimmers and hedge cutters.
• Act as a source of knowledge of the various plants that are grown in the gardens and be able to answer queries from visitors and other site staff regarding the gardens.

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