Full Time

Chef – Busy Highland Cafe & Tourist Attraction: (straight day shifts, no split hours and no evenings)

Be part of maintaining our Monster Reputation for Excellence.

An Talla is recruiting! An Talla is a busy café & retail destination on the banks of the Caledonian Canal at Dochgarroch Lock – 3 miles South on the A82 and part of Jacobite Loch Ness Cruises. The team at An Talla are extremely proud to serve freshly prepared breakfasts and lunches using locally sourced produce.

The kitchen team are looking for an experienced Chef to help with the running of this busy kitchen. This position is seasonal with the possibility of becoming permanent.

Your duties will include but not exclusively:
Food preparation including salad bar, sandwiches, toasties, baked potatoes
Maintaining high standards of cleanliness and helping to wash dishes, kitchen equipment, handling refuse and all surfaces
Putting away stock
General kitchen duties as required

A fantastic opportunity to follow your passion of hospitality and catering with the excellent work / life balance of no split shifts or evening work – hours of work would be approximately 0830 – 1700 during the summer season. The café is open 7 days a week so weekend availability will be necessary.

Person Specification:
Excellent timekeeping
Comfortable working in a busy environment
Willingness to undertake training as required
Trustworthy and conscientious
Happy to work as part of a team

Benefits to you:
Dedicated Real Living Wage employer
Soup or sandwich lunch while on shift
20% staff discount through-out An Talla (excluding some items)
Free onsite parking
Uniform
Extensive training and career development opportunities
Free tickets for Jacobite Loch Ness Cruises (cruise only options (annual allocation))
Discounted gym membership

Please provide a cover letter along with your CV to apply for this role

Library Assistant

The successful candidate will be responsible for serving library users and providing an efficient library and information service at all times.

The post holder must have a flexible approach regarding hours worked in order to suit the needs of the service.

You may be required to work at any locations across OneRen in accordance with the needs of the business.

Work hours: every Tuesday 12.30pm-8pm, alternate Mondays & Saturdays, 9am-5pm, and Wednesday, Thursday, Friday 9am-5pm

Closing date: 30 March 2025

Interview Date: To Be Confirmed

The successful candidate will be required to undertake a PVG Disclosure Scotland check.

If you would like further information in relation to the Disclosure Scotland checks, please visit their website.

Applications are welcome from candidates from all backgrounds including those with disabilities and candidates who have ‘care experience’.

Business Support Officer

About the Role

ASVA is looking for a Business Support Officer to help enhance the Scottish attractions sector. You’ll manage renewals, support new member processing, and update website content, including training and news. Key duties include performance monitoring, event coordination, meeting preparations, and maintaining membership records. You’ll also handle financial tasks, curate content for communications, and support ASVA’s overall strategy. This role is a rare opportunity to join a small team and play a meaningful in a thrilling sector and support Scottish attractions to be world class.

Key Responsibilities

Manage renewals and support processing of new members.
Add and update website content, including training materials and news.
Monitor performance, generate reports, and respond to feedback.
Organise and support conferences, including marketing, bookings, and event logistics.
Prepare meeting materials, track attendees, and maintain board documents.
Monitor ASVA’s email accounts and update administrative documents.
Maintain membership records and assist with financial tasks, including Xero.
Curate and deliver content for newsletters, social media, and trade mailshots.

About You

We’re looking for someone with:

Good organisational skills and attention to detail, with a proactive and adaptable approach.
Experience in administrative support, event coordination, and membership management.
Strong communication skills to manage internal and external relationships effectively.
An understanding of content management, social media, and website updates.
Ability to manage multiple tasks simultaneously while maintaining accuracy.
A team player with a positive attitude and the ability to represent ASVA at events.
Ability to travel as required for the role

Why Join Us?

Work flexibly in a supportive and forward-thinking team.
Receive support and experiences to support development
Work in an inspiring sector full of great opportunities

Closes Midday on Friday 21st of March.

Please send your CV and max one page cover letter to:

Michael Golding
CEO | ASVA
E: michael@asva.co.uk | W: www.asva.co.uk/

Kitchen Porter

Role Overview

The Kitchen Porter will help to keep our kitchen clean to the highest standards and assists the wider kitchen team as directed.

Purpose of the Job:

The purpose of a kitchen porter is to support the kitchen staff by maintaining cleanliness, organization, and hygiene in the kitchen. They perform essential tasks like washing dishes, cleaning equipment, and ensuring that workstations are kept tidy, allowing chefs and cooks to focus on preparing food efficiently.

Duties and Responsibilities:

– To take responsibility for the cleaning of all cutleries, crockery and other kitchen equipment ensuring that all is cleaned to the highest standard.
– To maintain cleanliness and tidiness of kitchen and surrounding areas
– Maintaining general cleaning standards, follow cleaning schedules and emptying bins
– To be aware of all Kitchen Risk Assessments and Standard Operating Procedures
– Observe all Health & Safety requirements. Ensuring compliance with Health and Safety procedures, risk assessments and company policies
– To undertake any other reasonable duties as may, from time to time, be required

People Management:

– Be polite and attentive to all our guests and colleagues

Person Specification

Skills:

– Experience in a busy kitchen environment would be advantageous but not essential
– Experience working within a busy team and under pressure
– Team Player

Personal Attributes/Behaviours:

– Pleasant, confident, and professional work manner
– The ability to identify success as well as areas for improvement
– A motivated individual who is not fazed by an ever-changing environment
– Smart appearance
– Attention to detail
– Committed
– Flexible with a ‘Can do’ approach
– Adaptable
– Team player

Location Overview:

Cairngorm Mountain, managed by Cairngorm Mountain (Scotland) Ltd is a popular snow sports destination in Scotland, located within the Cairngorms National Park, and has been offering snow sports for over 50 years. In winter, the resort is a commercial ski operation. In summer, the Resort serves as a tourist destination. The surrounding area attracts over 1.8 million annual visitors predominantly in summer with the Resort itself attracting circa 200,000 annual visitors.

Cairngorm Mountain Resort covers 1,418 hectares and can attract over 100,000 skiing and snowboarding visitors in the busy winter period. The Resort is an internationally renowned area of scientific interest. Cairngorm Mountain and surrounding areas contain unique natural habitats and wildlife protected by EU legislation.

In the summer, the Resort transforms as the snow melts and becomes a hub of activity, from guided walks to the mountain summit, Tubing slides and an Adventure Play Park, to generic visitors and a family market looking for activities to undertake.

Front of House Assistant

Role Overview

The Front of House Assistant will be responsible for ensuring the full catering offering is operated to the highest standards hence ensuring the continuing provision of food and beverage services to our customers here on Cairngorm Mountain. The FOH Assistant will be accountable to the Food & Beverage Manager.

Available as part time or full time hours. No evening work or split shifts.

Pay Rate:

18 years plus £12.00 per hour (£12.60 from April 2025)
17-18 years £10.40 per hour
Under 17 £7.35 per hour
Plus great benefits
Roles and Responsibilities

Front of House Assistant Responsibilities:

– To ensure that the department operates to the highest standards of customer care
– Helping overall with the daily presentation of the hospitality space to ensure a comfortable and welcoming environment
– Being aware and attentive to the needs of the customer
– Upselling where necessary
– Replenishing and checking stock levels in the FOH area
– Use of ICR till system for cash and card payments
– Understanding the menu, allergens and products sold
– Keep all areas clean and tidy and following cleaning procedures
– Ensuring all food products are attractively displayed
– Opening and closing procedures
– Be aware of all Catering Risk assessments and Standard Operating Procedures
– To undertake other duties which may be required occasionally
– Ensuring compliance with Health and Safety procedures, risk assessments and company policies

Person Specification

Experience:

– Candidates must have experience of working in a team and preferably within a catering environment
– A valid food hygiene certificate is advantageous for this role however we can offer in house training
– Barista experience is also advantageous

Skills:

– Favourable skills include:
– Be polite and attentive to all customers and like wise to colleagues
– Dependability, accountability, reliability and responsibility attributes are required
– Show initiative and motivation
– Happy to work as part of a team and support your co workers
– Excellent Customer Service skills
– Proficient level of numeracy
– Cash handling experience
– Excellent attention to detail and accuracy
– Ability to prioritise tasks and manage time effectively
– Strong communication and interpersonal skills
– Ability to work alone as well as part of a team
– Ability to work under pressure and to adapt to a changing environment

Personal Attributes/Behaviours:

– The ability to identify success as well as areas for improvement
– A motivated and committed individual with a can-do approach
– A team player
– A motivated individual showing initiative and a positive approach to challenges
– A car driver to get to our mountain location in the Cairngorms National Park

The role will require a reasonable degree of flexible working to meet the operational needs of the business which operates 7 days per week 364 days per year and is variable in nature due to seasons and the weather.

Company Background and Culture / Location Overview:

Cairngorm Mountain, managed by Cairngorm Mountain (Scotland) Ltd is a popular snowsports destination in Scotland, located within the Cairngorms National Park, and has been offering snowsports for over 50 years. In winter, the resort is a commercial ski operation. In Summer, the Resort serves as a tourist destination. The surrounding area attracts over 1.8 million annual visitors predominantly in Summer with the Resort itself attracting circa 200,000 annual visitors.

Cairngorm Mountain Resort covers 1,418 hectares and can attract over 120,000 skiing and snowboarding visitors in the busy winter period. The Resort is an internationally renowned area of scientific interest. Cairngorm Mountain and surrounding areas contain unique natural habitats and wildlife protected by EU legislation.

In the summer, the Resort transforms as the snow melts and becomes a hub of activity, from guided walks to the mountain summit, to generic visitors and a family market looking for activities to undertake.

Chef de Partie

What we do? With 1,000 acres of history, walks, wellness, shopping, food and adventure, all in a beautiful setting just a few miles from Edinburgh, Dalkeith Country Park is enjoyed and valued by locals and visitors from afar. Whether in search of adventure, play, thrills, food, shopping or restoration, we have something for all.

The role? An experienced Chef de Partie, supporting the team in the day to day running of the kitchen, maintaining cleanliness standards and ensuring that our dishes exceed customers’ expectations, you will be part of a team that create memorable moments whether our guests are with us for a spot of lunch, coffee & cake, or celebrating their wedding day. You will work with the team to ensure that all food is prepared in line with food safety regulations, keeping work areas spotless and adhering to best practice in food storage and handling. Our offering consists of a 100-seat restaurant with an additional 80 outdoor covers.

The person? A hardworking chef who takes hygiene and cleanliness seriously, demonstrating a proactive approach to maintaining the highest standards in food preparation and kitchen safety. With an eye for detail and the ability to work effectively in a fast paced environment, you will have experience of managing one or more sections in a similar role. Candidates must have a valid Food Hygiene Certificate and an understanding of HACCP principles.

Why work for us? Unlike many hospitality businesses, we work mostly in the daytime, offering a healthier work life balance and more sociable hours to fit around your life. Colleagues enjoy a range of benefits including 6 weeks’ holiday, private health cover, gym and shopping discounts, cycle to work scheme, and wellbeing support and resources.

Interested? Please email a copy of your CV and covering letter to the Recruitment team at recruitment@buccleuch.com to apply.

The closing date for applications is 25 March.

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Brand Homes Duty Manager – Bar & Events (Edinburgh Gin)

Are you experienced in high-end hospitality with a passion for leading a team and providing exceptional visitor experience? Well, this may be the perfect opportunity for you…

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Our Story…

Born in 2010, and distilled in the heart of our namesake city, Edinburgh Gin has established itself as a pioneer in craft and wonder-filled flavour. We have been consistently rated on Tripadvisor as one of Scotland’s top tourist attractions through an offering of innovative and engaging experiences. Not one for resting on our laurels, in December 2024 we opened the doors of our brand-new, state-of-the-art distillery nestled in the heart of Edinburgh’s Old Town at the Arches on East Market Street, where traditional craft meets innovation and we celebrate the art of gin-making amidst breath-taking views of Edinburgh’s skyline. This ongoing investment is a true testament to the pride we have in our product and our commitment to sharing this with our visitors, ensuring everyone who comes to see us has the most exceptional Edinburgh Gin experience.

As we continue on this next evolution of our Edinburgh Gin journey, fuelled by our passion for gin and dedication to excellence, we are now looking for kindred spirits to join us at this truly exciting time…

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Our Opportunity…

As we have now opened the doors and are showcasing our brand-new Distillery to visitors from across the globe, we are now looking for a Brand Homes Duty Manager – Bar & Events to join our wonder-filled Edinburgh Gin team.

We are looking for authentic, engaging and charismatic individuals with a passion for hospitality and events to join us in this new role. As Duty Manager supporting our Bar & Events activities, you will oversee the day to day operation of our Bar, ensuring that the team of Distillery Ambassadors have everything they need to deliver an exceptional experience through our busy bar service and commercial trade events.

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Who We Are Looking For…

In order to be considered for this opportunity, we are looking for candidates who have previous experience in a similar role to ours and can clearly demonstrate they have exceptional customer service and people management skills. We are ideally looking for those with experience in the high-end hospitality sector and who are familiar with managing day to day bar operations and supporting with the operational planning and delivery of events on site.

We are looking for someone with a charismatic, warm and engaging personality, who is able to lead a successful team of individuals, establishing a warm and friendly culture. An effective communicator who can build strong relationships, and work together with the team to deliver a seamless service which will excite and delight our customers. We are looking for candidates who have an eye for detail and a drive for ongoing improvement!

We operate annualised hours, therefore previous experience of managing these operationally would be advantageous. Candidates must also have a true and authentic passion for our Edinburgh Gin brand.

Due to the nature of our operation, we are looking for candidates who have flexibility in their availability as this role will be offered on a flexible 5 from 7 day basis including regular late evenings weekends. Whilst the priority for this role is to cover the Bar and Events, the successful candidate will form part of the wider site duty management team, providing cover on a rotational basis – this will be discussed further at interview.

Candidates must be 18 or over and also be able to demonstrate that they currently have the required documents to live and work in the UK.

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Next Steps…

This is a varied and rewarding role so… if this type of role excites you then we’d love to hear from you!

Please note, that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for – remember this is your opportunity to make yourself stand out from the crowd!

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don’t miss out!

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Ian Macleod Distillers…

Edinburgh Gin is part of Ian Macleod Distillers, an entrepreneurial, family owned whisky and spirits business who own other premium and luxury brands such as Rosebank, Glengoyne, Tamdhu, Smokehead, to name but a few… ‘Crafting Spirits With Passion’ is what we do best! If you haven’t already, please browse around our company website and immerse yourself in our colourful history and sample the details of our exquisite brands.

Proudly supporting the #OpenToWork movement.

Here at Ian Macleod Distillers (IMD), we are an equal opportunity employer and proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. We have developed our ‘Responsible Spirits’ approach, also following best practice to help shape our commitment to wider social responsibility and industry standards and promoting responsible selling and consumption of alcohol.

***No Agency Contact***

Housekeeping Supervisor (Edinburgh Gin)

Do you have the desire to be part of our brand-new Distillery, with a passion for cleanliness, presentation and maintaining high standards? This could be the perfect opportunity for you…

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Setting the Scene…

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Our Opportunity…

As we have now opened the doors and are showcasing our brand-new Distillery to visitors from across the globe, we are delighted to welcome applications for our Housekeeping Supervisor on a full-time, permanent basis.

As part of our small team of Housekeepers, your role will oversee the day to day operational activities delivered by our new Housekeeping team to ensure our Brand Home is always presented to the highest standard. Our Housekeeping team play a crucial role in supporting the delivery of a 5* visitor experience by upholding exceptional tidiness and cleanliness, ensuring all of our guests feel safe, comfortable and at ease throughout their visit.

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Who We Are Looking For…

If you are passionate about cleanliness, presentation and maintaining high standards then this could be the role for you! We are looking for someone who has previous experience of leading a small team to deliver the day to day operational requirements of our Housekeeping team. We need someone who can lead by example and create an environment that inspires and motivates the Housekeepers to maintain our high standards and deliver an exceptional visitor experience. In addition, our successful candidate will have a positive work attitude and display strong attention to detail. A warm and friendly personality will fit in well amongst the team.

We are looking for can be flexible in their availability as we operate 7 days per week, and will be offering the vacancy on a 5 from 7 day basis, working the equivalent of 37.5 hours per week. As working shifts will be dependent on the needs of the business, specific working hours may fluctuate in line with consumer demand, so we are therefore looking for individuals who are flexible in their approach.

Candidates must be 18 or over and also be able to demonstrate that they currently have the required documents to live and work in the UK.

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What We Will Provide You…

With a highly competitive hourly rate of £13.17, we will offer the successful candidates with a full-time, permanent role and a generous benefits package. Our Housekeeping Supervisor role is offered on an annualised hours contract meaning you will receive a guaranteed monthly income.

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Additional Information…

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Next Steps…

If this sounds like the perfect role for you, then we’d love to hear from you…

Proudly supporting the #OpenToWork movement.

Conservation Manager

Location: Glasgow Museums Resource Centre, 200 Woodhead Rd, Glasgow G53 7NN
Ref: GLA13255

Glasgow Life is looking for a Conservation Manager to join us on a full time, permanent contract.
As Conservation Manager you will be leading our in-demand museums, special collections and archives conservation team. You will lead a team of specialist conservators based at Glasgow Museums Resource Centre and Mitchell Library with responsibility for the city’s collections.
More about our Museums and Collections teams
As Conservation Manager you’ll be joining our Glasgow Life Museums team. From The Burrell Collection to Kelvingrove Art Gallery and Museum, our museums are free for everyone to access. We’re committed to making sure people experience our world-class collections and have the chance to engage with our rich heritage. The cultural programmes we provide bring value to people’s lives. Read more on our website. https://www.glasgowlife.org.uk/museums
About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We stage world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.
The role
As Conservation Manager, you’ll lead the team which supports the maintenance, physical care and conservation of the City’s Museum collection, Library Special Collections and the City’s Archives which are held across the city’s museum buildings and at the Mitchell Library. You will be responsible for developing programmes of conservation work that enable safe use of the collections and for maintaining and developing conservation practice across all disciplines. Reporting to the Senior Museum Manager (Collections and Programming) and working alongside an established team.
The candidate
If you’re interested in joining us as Conservation Manager, you’ll need:
• A relevant degree or equivalent experience is essential. A relevant post graduate degree is desirable.
• Professional accreditation is desirable.
• Experience of working with a major collection and managing teams is essential
An understanding of the role of collection care in delivering museum and /or archives and library services and knowledge of the professional issues affecting conservation standards and work
is essential.
• Demonstrable experience of project planning and resource management is essential. Direct experience of major capital projects and experience of project management methodology e.g. PRINCE2 is desirable.
• Experience of a range of sector relationships in the community, voluntary, public and private sectors is essential.

You can read the full person specification for this role under the ‘Job Attachments’ section.
Our city-wide contracts mean you will be flexible to work in any of our locations.
We offer hybrid working for some roles, with teams working between the office and home. Your line manager will agree these days with you, if suitable. This balance enables you to continue much-needed collaborative working.
Our Glasgow Museums Resource Centre has great links to public transport and free parking.
This role is working full time 35 hours per week.
We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.
Important Dates: Closing date 23rd March and interviews are provisionally scheduled for 31st March.

Benefits at Glasgow Life
• 30 days holiday allowance plus 6.5 public holidays (for full-time roles). After 5 years completed service, the entitlement will increase to 35 days from the next annual leave year
• Membership of the Local Government Pension Scheme
• Discounted Glasgow Club membership and money off in our museum shops and online store
• Option to buy extra annual leave
• Cycle-to-work scheme
• And much more!

Diversity matters at Glasgow Life
We’re determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We’re a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website. https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer

To apply for this vacancy online please visit www.glasgow.gov.uk.
Closing date is 11.59pm on Sunday 23rd March 2025

Information is available in alternative formats, on request.

Visitor Services Manager – Welcome

KEY RESPONSIBILITIES

Leading the team in reaching its membership targets for the year

Working as part of the overall management team at Culloden, and the wider cluster.

Delivering a high level of customer service and inspiring team members to adhere to high customer service standards

Responsible for reporting data and analysing figures/trends

Undertaking the induction/ongoing training of staff on all front-of-house procedures, customer care and membership.

Developing the progress of the Welcome Supervisor

Full responsibility for Travel Trade bookings to the site and coordinating their visits alongside the Engagement Team, with support of the Ops Manager

Working closely with other managers across the cluster to deliver functions and events throughout the year

Sharing the history of the site and the principles of the NTS with visitors both onsite and via online resources.

Ensuring health and welfare of property staff, volunteers and visitors by adhering to the Trust’s Health ,Safety and Environment policies and guidelines.

Undertaking Duty Management as part of a rota including banking processes

Cash reconciliation including end of day reports and till management

IT infrastructure Engineer

KEY RESPONSIBILITIES

1. Responsible for the Trust’s Endpoint Management & Microsoft Azure environment from both an infrastructure and application context for trust EPOS

2. Managing security /threat protection and maintenance of cloud services for trust EPOS

3. To support the on-going knowledge transfer to the wider IT team of the support processes needed to maintain the Trust’s EPOS solution

5. Support the IT Infrastructure Manager for Project work specifically relating to the trust EPOS solution delivery

6. To deliver the implementation and knowledge transfer of the trust EPOS solution

7. To deliver the ability monitor, manage & troubleshoot as required cloud environments relating to trust EPOS solution using monitoring and logging tools.

8. To create, execute and document any necessary processes to ensure that the cloud infrastructure design / technical environment meets security, resilience, and performance requirements (technical and functional)

9. To ensure the data protection of all corporate devices (MDM Intune) and the access security required to support this.

10. To adhere to Trust IT change management and other relevant governance processes

11. Being able to influence key stakeholders and put forward compelling rationale to support architectural or technical decisions

12. To advise as required on infrastructure solution design for endpoint management and central services in relation to EPOS solution delivery

Events & Sales Manager

About Us
Lost Shore is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland wave pool in Europe has arrived next to Europe’s largest indoor climbing arena, putting Scotland on the map for all the right reasons!
But it is the range of other activities and leisure offerings that make us so special, offering something for everyone.
Picture a surfing paradise where surfers, tourists, and locals converge—a place where adventure meets relaxation.

About the Role
The Event Sales Manager at Lost Shore Surf will play a pivotal role in driving revenue through exceptional event management, including corporate events and retreats, group events, surf competitions, surf camps, private events, partnership events, public events, exclusive hires and groups. The ideal candidate is passionate about the tourism and leisure industry, possesses strong sales acumen, and has a proven track record in event management and sales within the hospitality or tourism sector. This role requires a dynamic individual who can cultivate relationships with clients and collaborate with the resorts operational team, marketing team and 3rd parties to create memorable experiences.

This is a hands-on, high-energy role that requires a proven sales performer with a passion for hospitality, a knack for building relationships, and a keen eye for creating exclusive experiences. The ideal candidate will thrive in both a proactive and reactive sales settings.

This role demands a motivated event sales manager who can hit targets, build strong client relationships, and elevate our brand presence in the market.

What you will be doing:
– Develop and implement a strategic sales plan to achieve event bookings and group targets and maximise revenue from all events related business.
– Build and maintain strong relationships with event clients, understanding their needs and crafting tailored event proposal that reflect the resorts unique offerings.
– Conduct site tours, presentations and sales pitches to showcase the resort’s event space, our core offerings and capabilities.
– Collaborate with the marketing team to create promotional materials and campaigns that effectively target potential event clients.
– Manage the entire event sales process from inquiry through to contract negotiation, planning and execution, ensuring seamless experience for clients and their guests, including to create function sheets for operational team handover.
– Work closely with internal teams, including catering, operations, visitor experience, facilities, housekeeping, to ensure all details are executed to the highest standard and briefed accordingly.
– Monitor industry trends and competitor activities to maintain a competitive edge and identify new opportunities for growth.
– Maintain a comprehensive database of leads, bookings, and client communications, providing regular reports to the Head of Events and Sales.
– Create bespoke offers, events and initiatives to increase event-based revenue.
– Hold a strong understanding of the company’s products and industry competition.
– Follow up on inbound leads, outreach for new business, building client relationships, negotiating, and closing sales.
– Work closely with the Head of Sales & Events to identify gaps in the business that need promotional support to generate additional sales.
– Promote sales into the resort, account management and managing databases to ensure repeat custom from your contacts.
– Compile a weekly and monthly report for the Head of Sales and Events on the progress of each week’s sales leads, meeting outcomes and action points, as well as a tally of current and anticipated (pipeline) event sales volume.
– Build and maintain strong relationships with clients, 3rd parties, corporate partners, and key stakeholders to enhance business opportunities and customer satisfaction promoting private hire & groups.
– Manage 3rd party relationships with partners for Marketing and Sales activations and ticketed events.
– Plan and conduct pre-event and post-event meetings with clients and catering staff to determine potential enhancements to the guest experience.

Skills and experience you will bring:
– Bachelor’s degree in Hospitality Management, Business, Event Management or a related field.
– Extensive experience in event sales, preferably within the hospitality and tourism industry.
– Proven track record of achieving exceeding sales targets and optimising revenue.
– Exceptional interpersonal skills, with a strong ability to connect with diverse stakeholders.
– Strong organisational and multitasking abilities, with keen attention to detail.
– Proficiency in event management software, CRM systems (Delphi preferred), and Microsoft office suits.
– A passion for the outdoor lifestyle, with a good understanding of the tourism and leisure industry and the events industry.
– Experience planning and executing corporate events and group events.
– Established network within the community, events industry and event-related vendors.
– Creative problem-solving skills and a proactive approach to client needs.

Additional Information:
At Lost Shore we encourage flexibility within our working patterns and as Events Sales Manager, you will need to be flexible with your schedule, meeting with clients and stakeholders at varying times in the week.

Why join the Lost Shore Team?
– Flexible approach to working to give a well-balanced lifestyle
– A front-row seat to the opening of Europe’s largest inland surf resort.
– Sunsets over the surf lake (because everyone need a moment to breathe).
– A team that knows how to have fun at work but equally understands the value of hard graft.
– A chance to put your stamp on Lost Shore’s legacy.
– On top of an attractive salary, you will also enjoy a competitive benefits package including 28 days paid holiday, pension, and lots more!
– Lost Shore is an equal opportunities employer. Every applicant and colleague has the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression.

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