ASVA’s new Quality Scheme is now live to join! Find out more info here.

Full Time

Gardener

KEY PURPOSE
To ensure that the garden, grounds and related policies of Culzean Castle are managed and maintained as a nationally-recognized garden of outstanding historical and horticultural importance; contributing to the property’s overall conservation and development, and its enjoyment by visitors and supporters.

The role of ‘Gardener’ as a key member of the Culzean team will be heavily involved in the development plans of the garden and wider designed landscape.

CONTEXT

Culzean Castle & Country Park:
The National Trust for Scotland’s (the Trust’s) property at Culzean is located on the Ayrshire coast of the Firth of Clyde, some 19 kilometers south of Ayr. The estate has been in existence since the 16th century and comprises the former seat of the Kennedy family – Culzean Castle – together with the core 228 hectares of Cassillis and Culzean Estate. The 5th Marquess of Ailsa, with the Trustees of the 4th Marquess, gave the Castle, some of its contents and the designed landscape to the Trust in 1945. Culzean became Scotland’s first Country Park in 1969 under the Countryside (Scotland) Act and is managed by the Trust. The centerpiece of the property is Culzean Castle, acknowledged as Robert Adam’s masterpiece in the Romantic Castellated style, matched by its sublime cliff top site. The designed landscape contains a rich variety of features, including some by Adam, such as the Viaduct and the Home Farm, to complement his design for the Castle, and is important also for its gardens, policy woodland plantings and natural heritage.

Visitor Services Assistant – Administration

JOB PURPOSE

This is an exciting and interesting role which contributes to the smooth and efficient running of this varied property portfolio – comprising one of the National Trust for Scotland’s busiest visitor attractions Cullloden Battlefield, Abertarff House and Hugh Miller’s Cottage

Through the provision of administrative support and excellent customer service, you will act as the first point of contact for internal and external enquiries, play a key role in three-site team communications and coordinate many other property processes and systems.

The role requires positivity, flexibility, strong organisational skills and an attention to detail, with responsibilities covering finance, HR and public-facing activities.
This is a full time role, 40hrs per week, 5 days from 7 as required by the needs of the business.

HR Officer

Contract Type: Permanent
Salary: £26,242 – £29,245
Grade: FC06
Hours: 36 Hours Per Week
Location: Iona House, Kirkcaldy / Hybrid Working
Job Reference: ON000441

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild.  We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting. 

As an employer, we offer a local government pension scheme, generous holiday allowance and flexible working opportunities.  If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role
As a key member of our small and busy HR Team, you’ll be responsible for day-to-day operational HR activities, and will be a key point of contact for all people-related queries for our venues in West Fife and our Corporate team in Head Office.

This is an exciting generalist role, where you’ll provide coaching, advice, support and training to ensure that all HR policies and processes run smoothly as well as supporting the HR Team to deliver key departmental and organisational objectives. You’ll be customer focused and a role model for our values, ensuring that they’re at the heart of all we do.

This is a full-time position, working Monday to Friday. You’ll be based at our Head Office in Kirkcaldy with home working on agreed days. As we support our teams across the whole of Fife, you will also be required to work and visit any of our venues as needed.

This is a great opportunity to join our team and help shape the HR service as we go through a period of exciting transformation.

The full job description can be found on our current vacancies page on our website.

About You
You’ll be an excellent communicator, with a strong customer-focused attitude. You’ll have experience of multitasking in a busy HR environment, with a high level of attention to detail, and a good understanding of current employment law. You’ll have experience of building great relationships with managers, employees and other key stakeholders.

How to Apply
If you would like to find out more information about this role before applying, please contact Kimberley Dickson, HR Manager for an informal chat. Contact details can be found on our current vacancies page on our website.

When you’re ready to apply, please download and complete our application form, and return this along with a completed equal opportunities form to hr.fct@onfife.com. The application pack can be downloaded from our current vacancies page on our website.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

The closing date for applications is noon on Friday 8th September.

Interviews will take place week commencing Monday 18th September.

Front of House (F&B) Assistant

Cairngorm Mountain Scotland is a year-round tourist attraction offering outdoor adventure sports with cafes, bars, shops and a funicular railway to enjoy spectacular mountain views!

We are currently recruiting for new team members to join our Food & Beverage and Retail Teams to help us keep our cafes and shops clean and welcoming for visitors.

This role would suit you if you have:
– good people skills: to offer customer service and work well within a team
– high standards of reliability, cleanliness, initiative and personal hygiene
– previous food and beverage service (barista, waitressing, alcohol) and/or cash handling/till experience preferred, but not essential as full training given.

In return for your hard work, we value our staff and offer:
– Pay rates above the Real Living Wage! Our entry level roles start from £11.25phr for adults 18+ years old, £9.90 for 17-year-olds and £7 phr for 16-year-olds.
– Daytime working only between 8am and 5pm
– Full-time or part-time hours, on a permanent or temporary contact to suit you!
– Employer’s pension scheme provided by Scottish Widows
– Quality uniform and work wear is provided
– A great and unique staff perks package; including a free year-round activities pass for the mountain, heavily discounted staff food, drink and retail onsite, onsite parking (or lift-share), quality workwear, plus staff discounts at local businesses & free entry to local tourist attractions (through ASVA membership)
– To top it all off, your new workplace will be in a unique setting and conservation area, with spectacular views overlooking the Cairngorms National Park!

So, if you love the Highlands and ‘the great outdoors’, and are looking for a new job in the Hospitality or Leisure industry – please hit Apply Now to get in touch!

Please note: applicants must have the Right-to-Work in the UK (i.e. a valid work visa) and be able to reliably commute to Aviemore town centre.

HES/23/111b Grounds Maintenance Operator

Thank you for your interest in the post of Grounds Maintenance Operator with Historic Environment Scotland based at Antonine Wall Depot. This is a permanent and pensionable appointment.

You will be responsible for the conservation and maintenance of the Antonine Wall and potentially other Historic Scotland monuments within the South Region with specific focus on carrying out grounds maintenance duties in the West Lothian region.

The normal weekly hours of work will vary according to the working season in the working year. The working year will cover the calendar year 1 April to 31 March.

Currently the working year is divided into 2 working seasons namely a longer working hours season (summer) and a shorter working hours season (winter). The length of each working season will be fixed by local management after discussion with the MCU and not later than 1 April of that working year.

The normal working week for the long season will cover a 5 day working week, Monday to Friday inclusive. The normal working week in the short season will also be agreed between MCU and local management and will normally include a 4 day week (within Monday to Thursday of that week).

Visitor Services Supervisor – Retail

JOB PURPOSE

This is a fantastic opportunity to work as part of the leadership team at the iconic Glenfinnan Monument and its Visitor Centre, which attracts hundreds of thousands of people from across the globe every year. As a charity, every penny we raise goes back into the National Trust for Scotland’s conservation work, caring for this special place.

You will be responsible for the day-to-day operations at one of the National Trust for Scotland’s flagship shops. You will lead by example to deliver our quality standards and performance targets, ensuring we offer a fantastic experience to our visitors. You will supervise, coach and motivate your team to be the best they can be. You will also be part of a broader duty management team responsible for smooth and safe visitor services provision.

As well as creating an enjoyable retail experience, you will champion complementary income-streams like membership s, donations and catering. You will also inspire visitors with ideas for things to do here, sharing your enthusiasm for Glenfinnan’s stories and the conservation activities that their money funds.

Visitor Services Supervisor – Food and Beverage

JOB PURPOSE

This is a fantastic opportunity to work as part of our leadership team at the iconic Glenfinnan Monument and its Visitor Centre, which attracts hundreds of thousands of people from across the globe every year.

You will be responsible for the day-to-day catering operations at our popular Viaduct View and Monument View takeaway cafes. You will deliver our quality standards and performance targets, ensuring we offer customers a fantastic Food & Beverage experience.
You will be an enthusiastic team player who can supervise, coach and motivate your team. You will also be part of a broader duty management team responsible for promoting good communication across the site and a joined-up visitor services provision.
As a charity, every penny we raise goes back into the National Trust for Scotland’s conservation work, caring for this special place. You will lead by example to produce an enticing Food & Beverage menu, to recommend and upsell our range, and to promote complementary income-streams like retail, memberships and donations. You’ll help answer visitors’ questions about things to do here and share your enthusiasm for Glenfinnan’s stories, the work we do and what their money is funding.

Assistant Catering Manager

Our Visitor Experience team members are the first point of contact for visitors. We welcome hundreds of people each week to our Centre and this role ensures that the variety, quality and sustainability of food products provided through our Seabird Café contributes to the customer’s overall experience.

Principal responsibilities
We are looking for an enthusiastic person who is motivated to provide an excellent offer in our café, leads by example on customer care and professionally handles customer compliments and complaints. The individual will be a team player and, as part of our visitor experience management structure, will need to undertake the tasks of the designated Centre Duty Manager on a rota basis.

i. Provide a warm and friendly welcome to our customers ensuring that they have a
good customer experience and that our approach is inclusive towards everyone.
ii. Support the Catering Manager in running the Seabird Café and kitchen to deliver a
varied menu that meets our sustainability (local, sustainable sources) and quality
(taste, presentation, value) of products we serve in the café.
iii. Undertake specific duties assigned by the Catering Manager including rota
preparation, stock ordering and receipt, checking equipment is operational and daily
cash/payment reconciliation.
iv. Work safely, observing all Health & Safety policies and procedures and the hygiene
standards required from our catering system.
v. Supervise café and kitchen staff ensuring that they understand their duties and are
supported to carry these out effectively day to day. Support recruitment and training
needs.
vi. Assist with the preparation of food in the kitchen, when required.
vii. Ensure all caterings areas are checked and are fully operational, cleaned and meet
required hygiene standards.
viii. Undertake the activities required of our Centre Duty Manager on a rota basis which
includes opening up/closing down the Centre, daily safety checks and ensuring the
visitor experience team is deployed across teams to meet the customer demands
across the day.
ix. Efficiently handle customer compliments and complaints.
x. Be willing to learn about our wider charitable activities and talk to customers about
these, including promoting the benefits of our visiting our paid experience and
membership.
xi. Carry out any other reasonable duty which is within the competence of the post,
when directed by the Catering or Duty Manager to assist.

Essential skills and experience
• Consistent delivery of a high-quality visitor experience, with a customer-focused
attitude.
• A confident communicator – verbal and written.
• Organised with an ability to take the initiative, prioritise your work and supervise
others.
• A team player – adaptable and flexible to a varied working environment and able to
handle customer compliments and complaints.
• An ability to work under pressure at peak times.
• An appropriate means of transport to get the Centre across the working week between
0830 and 1800 and occasional evening events.

Desirable skills and experience
• Alignment with our charity’s conservation and education goals.
• An awareness of and affinity to environmental sustainability.

Our values
Our values underpin everything we do. We take pride in bringing these to life in all that we do. We are:
• PASSIONATE about Scotland’s coastal and marine environment.
• INSPIRE others to explore and care for Scotland’s coastal and marine
environment.
• INNOVATE with the approaches we use to engage with people.
• COLLABORATE with local and national partners to convey the importance of
Scotland’s marine environment.
• INFORMED about the current health of Scotland’s marine wildlife and habitats
and the actions required to protect it.
• TRUSTWORTHY providing reliable information and acting with integrity and
without bias.

Performance: To be measured against clearly defined measurable and challenging goals.

Curator (Collections)

Contract Type: Fixed Term Contract (11 months), Maternity cover
Grade: FC07
Salary: £29,245 – £36,547
Hours: 36 hours per week
Location: Kirkcaldy Galleries (base) and across Fife
Job Reference: ON000440

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We offer a local government pension scheme, generous holiday allowance and flexible working opportunities. If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role
An opportunity has arisen within OnFife for maternity cover of the post of Curator (Collections). The Curator works closely with other members of the Cultural Heritage & Wellbeing team to care for, develop and interpret Fife’s wide-ranging and significant museum collection. The post is based in Kirkcaldy Galleries although the role has responsibilities across Fife, especially at our Collections Centre in Glenrothes.

You can view the full job spec on our current vacancies page on our website.

About You
You will have gained experience in a similar museum role and be an excellent communicator. It is essential that you have relevant collections management skills and also experience of using collections management systems (EMu is our system). A relevant postgraduate qualification in Museum Studies/Heritage and exhibition skills are desirable.

How to Apply
If you would like to find out more information about this role before applying, please contact Gavin Grant, Collections Team Leader for an informal chat. Contact details can be found on our current vacancies page on our website.

When you’re ready to apply, please complete our application form and equal opportunities form and return them to the HR team at hr.fct@onfife.com. The application pack can be downloaded from our current vacancies page on our website.

The closing date for applications is 9am on Monday 11 September 2023.

Interviews will take place on Tuesday 3 October 2023 at Kirkcaldy Galleries.

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

Business Support Administrator

Cairngorm Mountain is a year-round visitor attraction offering outdoor activities, onsite catering, shops and facilities, with a funicular railway up to spectacular views.

We are currently looking to recruit a Business Support Administrator to assist our Ticket Office and Marketing managers with a variety of general administrative tasks; including back-office and technical support with ticket sales, group bookings and customer care.

This role will be full-time office-based, right here on the mountain and presents an exciting opportunity for someone with a well-developed skillset to progress a career in business administration or to take their experience to new height, in a unique Highlands environment. The role also has enough variety to keep you engaged for the long-term, as your duties will evolve with the seasons, adapting in response to changing business and customer needs.

To be successful in this role, you will need to have:
• excellent communication skills, ICT skills, time management and computer skills
• excellent attention to detail, level of English education and proof-reading ability
• problem-solving skills, with initiative, proactivity to see tasks through to completion
• previous office experience working as an Administrator providing general business support and computer-based duties is ideal, but not required as full training provided.

And you will need to be:
• motivated and committed with a customer-focused approach and work ethic
• a team-player who enjoys working in a busy customer service environment
• resilient and adaptable to changing circumstances and demands of the business
• living within a commutable distance from the mountain or Aviemore town centre.

If you are interested to know more, please get in touch or apply now!

Job description and further details upon request, to HR@cairngormmountain.co.uk

Distillery Ambassador (Edinburgh Gin)

Are you a natural born storyteller, with a passion for gin as well as exciting and delighting visitors to Scotland’s capital?

This opportunity could well be the one for you

Setting the scene…

Our Edinburgh Gin distillery and visitor attraction is a destination unlike any other. It’s the public facing home of our multiple award-winning gin and has consistently been rated as one of Scotland’s top tourist attractions on Trip Advisor! Located in our gorgeous capital city, we welcome guests from all over the world to discover what makes our selection of beautifully crafted, vibrant and naturally flavoured gins so unique. Through our outstanding visitor experiences, our Brand Home team passionately bring our spirit to life, and are at the heart of this premium product and brand; after all, it’s our people who make the magic happen…

We currently operate across two sites – our visitor attraction located in a historic building on Rutland Place, and our beautiful retail store on Hanover Street. Not one for ‘resting on our laurels’, you may have heard that we have made significant investment in our Edinburgh Gin Distillery, with plans to relocate to a brand new site, situated in Edinburgh’s Old Town, on East Market Street. With construction underway, we can’t wait to open the doors and welcome guests to our truly exquisite new home in 2024, bringing our wonderful team with us, as we continue on this journey!

Our opportunities…

It’s a hugely exciting time for us and we are looking for kindred spirits to join us as one of our prestigious Distillery Ambassadors, who will become part of our story during this momentous period!

As a Distillery Ambassador, you will be a true advocate of Edinburgh Gin, delivering highly engaging and unique distillery tours and tastings, virtual experiences, retail and event work. We love variety and are looking for fun, energetic and enthusiastic individuals, who are charismatic, can use their own initiative, have a positive work attitude and a passion for providing an exceptional visitor experience, bringing our brand story to life. Our experience offering is varied and our visitors come from all over the world to learn about Edinburgh Gin, so the ability to adapt and build rapport with different groups is essential.

Previous experience within a similar customer centric and experience led environment, such as visitor attraction, retail, or hospitality, would be advantageous.

At present, we have 4 x permanent opportunities with a mixture of full and part-time hours available (please indicate your hours preference in your application). Our distillery and retail store are open 7 days a week meaning weekend and occasional evening work is required. We’re therefore looking for individuals with flexibility to join us on an annualised hours based contract, providing you with both flexibility and a regular guaranteed income. This is a highly rewarding role, offering a competitive rate of pay at £12 per hour, in addition to a comprehensive benefits package.

We are an equal opportunities employer, however unfortunately due to the age of the current premises at Rutland Place, the distillery is not currently wheelchair accessible (these issues will be resolved as part of the relocation to our new premises on East Market Street). Candidates must be able to demonstrate that they currently have the required documents to live and work in the UK.

Edinburgh Gin is part of Ian Macleod Distillers, an entrepreneurial, family owned whisky and spirits business who own other premium and luxury brands such as Glengoyne, Rosebank, Tamdhu and Smokehead, to name but a few! ‘Crafting Spirits With Passion’ is what we do best! Feel free to visit our website (www.ianmcacleod.com) to find more about who we are and what we do.

Next Steps

So, if this sounds ‘right up your street’ and you want to be part of the next evolution of Edinburgh Gin, we’d love to hear from you…

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don’t miss out!

***No Agency Contact***

Design Officer

Glasgow Life

Design Officer
£31,578.25 – £36,678.29
Location: 38 Albion Street, G1 1LH
GLA10709

Glasgow Life is looking for a Design Officer to join us on a full time, permanent contract. As Design Officer you will be joining our in-demand Marketing and Communications team. You will be part of a dedicated team which supports Glasgow Life to deliver services across museums, the arts, music, sport, world-class events, festivals, libraries, and community facilities.
More about our Corporate Services
As a Design Officer you will be joining Corporate Services. This includes Marketing and Communications, Business Support, Infrastructure and Finance. HR, Retail and Procurement and Development are also part of this. These teams undertake a wide range of roles to keep Glasgow Life operating smoothly as a first-rate charity. From creating compelling messages about the work we do to providing insights which help shape strategies. They also oversee the operation of over 100 venues across the city, account for millions of pounds, support our staff, and bring income into the charity through our shops.
About Glasgow Life
Glasgow Life is the charity which inspires people to lead richer, more active lives through culture and sport. Simply put, we believe that everyone deserves a great Glasgow life. We do this by delivering innovative cultural and sporting programmes and events which improve the mental, physical, and economic well-being of Glasgow. Glasgow Life also creates unforgettable experiences for tourists, strengthening the city’s visitor economy. We help put on world-class events, conferences and festivals which enhance Glasgow’s international reputation. Glasgow is the first city to be named European Capital of Sport twice sport and was also the first place in the UK to be named a UNESCO City of Music.
The role
As a Design Officer you’ll be an integral part of the team, working collaboratively with a wide range of colleagues across the organisation. You will use specialised technical design knowledge to provide innovative and effective design solutions that can deliver impact, engagement and participation across the Glasgow Life service portfolio. You will be able to advise on design solutions to meet marketing communications objectives and target audiences needs through graphic and multimedia design solutions for print, digital solutions for web, social and visual content and interactive media across a range of disciplines such as campaign development, fundraising, retail and stakeholder engagement.
The candidate
If you’re interested in joining us as a Design Officer you’ll will:
• Be educated to degree level in a relevant subject, equivalent academic qualification, or professional experience in a design role
• Have significant experience developing and delivering a range of design, marketing communications, digital and commercial activity across a complex multi-service product portfolio.
• Have a strong eye for detail and design, with experience of managing design-oriented projects
• Understand digital communications and an appetite to stay up to date with the latest developments.
• Be a people-focused team player who has demonstrable experience in collaborative relationship management of diverse teams.

You can read the full person specification for this role under the ‘Job Attachments’ section.
Some of our roles are currently piloting hybrid working, with teams working between the office and home. Your line manager will agree these days with you. This balance enables you to continue much-needed collaborative working.
Our Commonwealth House office in Albion Street, Glasgow has great links to public transport and parking nearby.
We believe in the transformational power of the programmes and events we provide for the people and visitors of Glasgow. If you would like to be a part of what we do, we’d love to hear from you.
Important Dates: Closing date 3rd September 2023 and interviews are provisionally scheduled for w/c 11th September 2023.
Benefits at Glasgow Life
• A holiday allowance of 30 days plus 6.5 public holidays (for full-time roles). This will rise to 35 days after 5 years
• Membership of the Local Government Pension Scheme – which pays 19.3% in employer contributions
• Discounted Glasgow Club membership and money off in our museum shops and online store
• Option to buy extra annual leave
• Cycle-to-work scheme
• Flexible retirement
• Family-friendly policies
Diversity matters at Glasgow Life
We’re determined to reflect the extraordinary diversity of Glasgow in our workforce. Glasgow Life is on a journey to develop a workplace that reflects the communities we serve. Where everyone feels empowered to bring their full, authentic selves to work. We’re a Disability Confident and Carer Positive employer and invite candidates from all backgrounds to apply. Read more about our commitment to equality and diversity on our website. https://www.glasgowlife.org.uk/the-small-print/an-inclusive-employer

To apply for this vacancy online please visit Design Officer – GLA10709 | Glasgow Life | myjobscotland
Closing date is 11.59pm on Sunday 3rd September 2023

Information is available in alternative formats, on request.

Footer

Looking to work in the attractions industry or for a new challenge within the sector?

Sign up to our job alerts e-mail for up to date job info from ASVA members.

Contact ASVA

Copyright © 2020 ASVA. ASVA is a Company Limited by Guarantee. Registered in Scotland No: SC153812