Full Time

Retail Assistant

Post: Retail Assistant
Full Time: 40hrs per week
Any days from Monday to Sunday – hours between 10am & 10pm
Directorate: Muckle Brig Ltd
Reporting to: Retail Manager
ABOUT US

Our company values are at the foundation of everything we do.

We focus on products that we love.
We’re realistic.
We keep our conscience clear.
We achieve everything as a team.
We deal with the difficult stuff first.
We spend our money on the right things.
We invite our friends to parties.

2022 was a very exciting (and busy) year at Muckle Brig as we finally opened our new Lind & Lime Gin distillery on Coburg Street. This greatly enhanced our production capacity for gin, but also provided us with a superb new brand home where we now welcome visitors for weekly tours.

Moving forward, the Port of Leith Distillery will open in summer 2023. Here we intend to make a remarkable new single malt Scotch whisky and become a major new tourism landmark in Edinburgh.

OVERVIEW

We’re building Scotland’s first vertical distillery in Edinburgh’s historic whisky district of Leith. The Leith Export Co (LEXCO) is our trading arm. It serves as the online shop for The Port of Leith Distillery and Lind & Lime Gin, and very soon, it will take the form of physical retail spaces at both of those distilleries. Our stunning LEXCO retail area sits on Level 6 of our incredible new building with views spanning across the Firth of Forth, Leith, and back up across Edinburgh. This will be our 2nd LEXCO outlet; the first being at our Lind & Lime Gin Distillery. We want to make this one of the most exciting retail spaces, anywhere.

That’s where you come in.

We’re looking for a passionate, super friendly, outgoing and enthusiastic Retail Assistant with excellent multi-tasking skills to join our whisky, gin and people-loving Visitor Experience Team.

As the LEXCO Retail Assistant, you will be the face of LEXCO retail.
Our Distilleries are fun, fast-paced, diverse environments to work in. Excellent communication skills are paramount to a successful day. Your skills, enthusiasm and diplomacy will shine through for our guests and your colleagues within the distilleries.

Duties include:

• Provide excellent customer service
• Welcome and orientate guests
• Assist the retail team in day-to-day tasks
• Be responsible and proactive
• Actively up-sell products through strong product knowledge and excellent customer service to maximise sales
• Have a flexible approach to working hours and days including working weekends and Bank Holidays as appropriate
• Ongoing cleanliness and presentability of the retail area
• Assisting with guests needs as required to ensure an excellent experience
• Assist with weekly and monthly stock takes of Retail stock
• Fulfilling online retail orders for collection and posting
• Adhering to Muckle Brig Ltd.’s quality standards including wearing of uniform
• Adhere to Muckle Brig Ltd.’s Health, Safety and Environment policies and guidelines.
• Being a superb ambassador for all aspects of Muckle Brig including Lind & Lime, Port of Leith Distillery and LEXCO, our export company.
• Other tasks as required

Skills & Experience:

You are a superb communicator with an enthusiastic and flexible approach with the ability to adapt to any situation. You can create a fabulous atmosphere for all our guests. You are a competent multi-tasker who thrives on being part of a team delivering excellent visitor experience.

• Enthusiastic and confident, warm, friendly and the ability to work within the team, with minimal supervision to a high and safe standard
• Positive, can-do attitude
• Ability to adapt to customer flow while maintaining excellent service quality
• Excellent front of house skills
• Demonstrable time management skills and the ability to prioritise
• Previous retail experience would be advantageous but not essential
SALARY & BENEFITS
• Company discretionary annual bonus scheme.
• 20 days holidays per year + public holidays.
• Employee discount scheme.
• Employee cask programme, share trust and bonus incentives.
• Full training given with CPD opportunities ongoing

This job description is indicative of the nature and level of responsibility associated with the job. It is not exhaustive and there may be a requirement to undertake other duties as required

To apply please send your CV and Cover Letter to jobs@mucklebrig.com

LEXCO Retail Manager

JOB DESCRIPTION
Post: LEXCO Retail Manager
Full Time: 40hrs per week
Any days from Monday to Sunday – hours between 10am & 10pm
Directorate: Muckle Brig Ltd
Reporting to: Visitor Experience Manager
ABOUT US

Our company values are at the foundation of everything we do.
We focus on products that we love.
We’re realistic.
We keep our conscience clear.
We achieve everything as a team.
We deal with the difficult stuff first.
We spend our money on the right things.
We invite our friends to parties.

Moving forward, the Port of Leith Distillery will open in autumn 2023. Here we intend to make a remarkable new single malt Scotch whisky and become a major new tourism landmark in Edinburgh.

OVERVIEW

That’s where you come in.

We’re looking for a passionate, super friendly, outgoing and enthusiastic Retail Manager with excellent multi-tasking skills to join our whisky, gin and people-loving Visitor Experience Team.

As the LEXCO Retail Manager, you will be the face of LEXCO retail.
Our Distilleries are fun, fast-paced, diverse environments to work in. Excellent communication skills are paramount to a successful day. Your skills, enthusiasm and diplomacy will shine through for our guests and your colleagues within the distilleries.

Duties include:
• Supervise all retail operations and allocate responsibilities to personnel
• Manage and motivate teams to increase sales and ensure efficiency
• Oversee recruitment and training of staff, conduct performance reviews and appraisals
• Train staff on corporate policies and procedure
• Be compliant with licensing laws on selling alcohol and challenge 25 policy
• Uphold all security measures
• Prepare and control the store’s budget aiming for minimum expenditure
• Prepare and maintain staff rotas
• Manage stock levels and make key decisions about stock control
• Deal with queries, complaints and feedback from customers
• Ensure standards for quality, customer service and health and safety are met
• Tour the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues
• Organise sales promotions, displays and in-store events
• Maintain awareness of market trends and monitor competitors
• Analyse sales figures and forecast future sales
• Ensure the store fulfils all legal health and safety guidelines
• Provide reports to senior company executives
• Shop administration
• Adhere to Muckle Brig Ltd.’s quality standards including wearing of uniform
• Be a superb ambassador for all aspects of Muckle Brig

Skills & Experience:
You are a motivated professional with strengths in supervising employees and promoting optimal customer service. You are a superb communicator, committed to creating an environment that is conducive to achieving increased sales and customer satisfaction.

• Proven experience as retail manager or in other managerial position
• Strong leadership skills
• Excellent customer service
• Good knowledge of retail management best practices
• Outstanding communication and interpersonal abilities
• Commercial awareness
• Excellent knowledge of retail management software

Benefits:
Company discretionary annual bonus scheme.
20 days holidays per year + public holidays.
Employee discount scheme.
Employee cask programme, share trust and bonus incentives.
Full training given with CPD opportunities ongoing

This job description is indicative of the nature and level of responsibility associated with the job. It is not exhaustive and there may be a requirement to undertake other duties as required

To apply please send your CV and Cover Letter to jobs@mucklebrig.com

Assistant Catering Manager

Our Visitor Experience team members are the first point of contact for visitors. We welcome hundreds of people each week to our Centre and this role ensures that the variety, quality and sustainability of food products provided through our Seabird Café contributes to the customer’s overall experience.

Principal responsibilities

We are looking for an enthusiastic person who is motivated to provide an excellent offer in our café, leads by example on customer care and professionally handles customer compliments and complaints. The individual will be a team player and, as part of our visitor experience management structure, will need to undertake the tasks of the designated Centre Duty Manager on a rota basis.

Duties will include:

i. Provide a warm and friendly welcome to our customers ensuring that they have a good customer experience and that our approach is inclusive towards everyone.
ii. Support the Catering Manager in running the Seabird Café and kitchen to deliver a varied menu that meets our sustainability (local, sustainable sources) and quality (taste, presentation, value) of products we serve in the café.
iii. Undertake specific duties assigned by the Catering Manager including rota preparation, stock ordering and receipt, checking equipment is operational and daily cash/payment reconciliation.
iv. Work safely, observing all Health & Safety policies and procedures and the hygiene standards required from our catering system.
v. Supervise café and kitchen staff ensuring that they understand their duties and are supported to carry these out effectively day to day. Support recruitment and training needs.
vi. Assist with the preparation of food in the kitchen, when required.
vii. Ensure all caterings areas are checked and are fully operational, cleaned and meet required hygiene standards.
viii. Undertake the activities required of our Centre Duty Manager on a rota basis which includes opening up/closing down the Centre, daily safety checks and ensuring the visitor experience team is deployed across teams to meet the customer demands across the day.
ix. Efficiently handle customer compliments and complaints.
x. Be willing to learn about our wider charitable activities and talk to customers about these, including promoting the benefits of our visiting our paid experience and membership.
xi. Carry out any other reasonable duty which is within the competence of the post, when directed by the Catering or Duty Manager to assist.

Essential skills and experience
• Consistent delivery of a high-quality visitor experience, with a customer-focused attitude.
• A confident communicator – verbal and written.
• Organised with an ability to take the initiative, prioritise your work and supervise others.
• A team player – adaptable and flexible to a varied working environment and able to handle customer compliments and complaints.
• An ability to work under pressure at peak times.
• An appropriate means of transport to get the Centre across the working week between 0830 and 1800 and occasional evening events.

Desirable skills and experience
• Alignment with our charity’s conservation and education goals.
• An awareness of and affinity to environmental sustainability.

Visitor Services Manager – Food and Beverage, Weddings and functions and Exclusive Use stays.

PURPOSE OF THE ROLE

To support the conservation of Culzean Castle & Country Park by generating income through food and beverage, weddings, private & corporate events and at all times delivering the highest standard of visitor experience for all visitors and guests. This will be achieved by maintaining the highest standards of conservation and adhering to regional and national strategies, policies and procedures.

This role will focus primarily on the operational delivery and development of the food and beverage business for the initial 18 months due the current pausing of our wedding business, however, this role will start to develop and reestablish this part of the role from early 2025.

KEY RESPONSIBILITIES

Visitor Catering Experience
• Overall responsibility for the leadership and management and delivery of the catering facilities at Culzean Castle & Country Park. This includes, but is not limited to, the Home Farm Kitchen, Aviary Ice Cream parlour, Swan Pond takeaway outlet and castle tearoom.
• Ensuring innovative ideas and current trends in catering are constantly being delivered in all outlets on site
• Setting objectives and being responsible for the overall, day-to-day running of the catering operations
• Leading and managing a team of staff; managing performance, recognising training needs and potential as appropriate
• Managing budgets – ensuring that, as a minimum, the financial targets agreed with, in line with the budget.
• Devising, costing and sourcing menu items and consistently looking at ways of maximising income through effective purchasing and creative merchandising
• Adhering to the sale of alcohol legislation, being a Premises Manager for the park.
• Regularly monitoring customer feedback, Mystery Visitor and Visit Scotland Audits and develop suitable action plans based on the results.
• Being visitor/customer focused by being visible, approachable, and quick to exceed expectations in fulfilling customer needs.

Facilities Manager

JOB PURPOSE

The Facilities Manager is a hands-on role, supporting the Operations Manager to ensure close collaboration between operational teams and central teams, namely, Buildings, H&S, and Insurance, as well as key contractors and trades. The Facilities Manager has first line responsibility for the maintenance of fabric and equipment (planned and reactive), fire and security systems (servicing), building projects, on-site vehicles, housekeeping for visitor buildings and holiday accommodation and the two play parks at Culzean.

This includes supporting the Operations Manager and Buildings Team to ensure all buildings are compliant. This remit includes: responsibility for maintaining fire and security alarm systems; maintaining the ‘Safe System of Work’ documentation across the park or successor systems involving developing and cataloguing risk assessments specific and relevant to each dept. within the remit; managing and participating in a rota system responding to alarms and call-outs; carrying out emergency and routine maintenance work, and/or procuring this work as agreed with the Operations Manager and Buildings Team. As such, the Facilities Manager will ensure that all depts. and properties are a safe, secure, clean and comfortable environment in which staff, students, volunteers, and visitors can effectively work and study. Weekend working is required, and the post-holder will be expected to work flexibly, taking time off in lieu, in accordance with Trust policy.

Brand Homes Marketing Executive

Setting the scene…

We are Ian Macleod Distillers (IMD), a fourth-generation family owned and managed whisky and spirits business operating across the UK and internationally. We are producers of multi award winning premium whisky and gin with many other whiskies and spirits as part of our portfolio. Crafting Spirits With Passion, is what we do best… not only are we producers of exquisite brands, but we are also distributors and suppliers in B2B and B2C channels. We are a brand led, successful family business with our spirits (people and brands), at our very core. Driven by passion, enthusiasm, and solid business values, we are now expanding our B2C offering and continuing to invest in our brand homes (visitor centres) as our brands continue to evolve and grow.

As part of this investment, we are absolutely delighted to reawaken the sleeping giant that is Rosebank with a brand-new distillery and brand home, which is set to open early next year!

Rosebank was revered by whisky connoisseurs the world over as the ‘King of the Lowlands’. There was a beautiful juxtaposition in one of the lightest, most floral Scotch whiskies ever, being distilled in Scotland’s heavy industry central belt. This contrast was reflected in the unique production technique of marrying worm tub condensers and triple distillation… resulting in light/full contrast in flavour, making it a category defining Lowland single malt Scotch whisky.

The early 1990s were a dark time for many in the industry as global whisky sales were in sharp decline. As a casualty of this era, Rosebank then sadly closed its doors in 1993.

Fast forward however to 2017… we acquired the site and brand, and wholeheartedly committed to breathe new life into the buildings and their surrounding community! Our mission is to revive the distillery, but our interests also extend beyond its walls. We are delighted to be able to support the regeneration agenda, bringing tourism and not to mention great whisky back to the beating heart of Falkirk!

————————————————–

Our opportunity…

It’s hugely exciting times for all of us here at Ian Macleod Distillers and we are therefore looking for kindred spirits to join us as we embark on this journey…

We are therefore delighted to be recruiting a brand-new role, that of Brand Homes Marketing Executive (Rosebank) as we continue preparations for the distillery opening. The role itself will be based at our newly renovated Distillery in Falkirk, therefore we are looking for local candidates who can easily commute to site for this full-time, permanent position.

Reporting into our Brand Homes Head of Sales and Marketing (Whisky), this role will share key messaging and engage with both our internal and external audience, whilst helping us to achieve sales targets. The role holder will also work closely with the Digital Marketing Manager to support our digital marketing strategy.

The successful candidate will need to be creative with a good understanding of digital marketing and social media, as they will be responsible for marketing campaigns, planning marketing events and supporting the digital marketing strategy for the Distillery. We are also looking for candidates who can clearly demonstrate that they have excellent written English and are able to produce high quality and engaging content. Alongside this, we are looking for someone who has a positive approach, oodles of enthusiasm and a strong team player, to make a real contribution to our Brand Homes team.

This is an excellent opportunity to gain a broad range of experience across a range of marketing projects, with potential for future career development!

Wedding & Events Coordinator

JOB PURPOSE

This job exists in order to manage and develop Mar Lodge’s weddings and events business, corporate/private hire and sporting client support. The Wedding & Events Coordinator will ensure income opportunities are maximised in the context of consistently high standards of customer care and lodge presentation.

Events at Mar Lodge can range from intimate family dinners and tours to large corporate events and weddings for up to 200 guests. Every event requires the same level of planning and care to deliver an outstanding product to our clients which should exceed their expectations, be value for money for the client, whilst also giving a profit to the NTS. As Wedding & Events Coordinator you must have good self-motivation and organisational skills, but also be able to lead a team of other department members and exterior contractors to deliver the event as has been planned with the client in a smooth and professional manner.

Deputy Financial Controller

Glasgow Science Centre (GSC) is an educational charity and leading science centre and visitor attraction with a 5-star status. Our mission is to inspire everyone to explore and understand the world around them and to discover and enjoy science.

We are a place of learning, creativity, curiosity, and fun, inspiring and empowering around half a million people every year, both inside and outside our amazing centre in Pacific Quay, on the banks of the Clyde.

Our state-of-the-art centre contains more than 450 interactive exhibits, a digital planetarium, a science show theatre, Newton Flight Academy, a teaching laboratory, an IMAX cinema, and a maker space. We also take science out of our centre and across Scotland with our On Tour programme and our Community Engagement Programme works closely with people in our local communities.

Our staff are vitally important to us and play a key role in achieving our mission. We value diversity in our workforce and want our workforce to reflect the diverse communities we serve bringing a range of skills, experiences, knowledge, and ideas to help towards our mission.

Our company values are important to us as they underpin who we are and how we work, what we believe in and stand for:

We strive for excellence

We are inclusive

We innovate

We collaborate

ABOUT THE ROLE

Are you committed to seeking excellence, creativity and innovation? Do GSC’s mission and values excite you? Do you want to work in a positive, vibrant and collaborative environment?

We are recruiting for a Deputy Financial Controller to deputise for the Financial Controller in their absence, and support them in delivering accurate, timely and high-quality financial information to internal and external parties. The post holder will provide support to all department and project managers with financial issues, and will be responsible for the management and development of the Finance team.

You will be qualified/newly qualified with a recognised accounting qualification (ACCA/CIMA) and will be highly proficient in using Microsoft office packages including Teams and SharePoint. You will have excellent communication and interpersonal skills whilst dealing with non-financial departments, and excellent organisational and problem solving skills. You will have a high degree of commitment to GSC’s vision, mission and values.

If this sounds like you then we would love you to get in touch!

Development Manager – Patrons and Individual Giving

Full-time, Permanent
Salary £38,960 – £43,602 per annum
Pay award pending, plus generous benefits package
Hybrid / flexible working

About the role

We have an exciting opportunity for an experienced Development Manager. By generating income through the development and delivery of Patrons and Individual Giving strategy you will help us look after Scotland’s amazing world-class art collection.

Working closely with the team to deliver our fundraising objectives you will also raise major gifts from Patrons and Individual Giving sources and corporate sponsorship to support exhibitions, learning and engagement, capital campaigns, conservation, and acquisitions.

You’ll already have a successful track record of securing major support in a culture or heritage organisation. You will have experience of working closely with colleagues at leadership and Trustee level to develop, embed and deliver the organisation’s fundraising strategy.

You will also have a strong understanding of the fundraising sector and trends, particularly in arts, culture, and heritage.

The difference you’ll make

As a Development Manager, you will support the Head of Development in all aspects of the day-to-day running of the department. You will also:

– To manage and develop a portfolio of individual prospects, identifying, cultivating and leading on approaches to solicit major gifts for capital campaigns, public programme and other projects as required.

– Identify new potential prospects, initiating the approach and securing support within a planned timeframe.

– Undertake the effective management of individual major donor relations, ensuring stewardship strategies are in place and adhered to

– To be responsible for the preparation of presentations and proposals to secure support from individuals for our public programme and capital campaigns

– Work with the Chair of Trustees, the Director-General, and relevant colleagues to deliver cultivation events as required

– To grow our Patrons programme, recruiting new members and developing new networks

– To manage the process for Patrons renewals and stewardship, and to be the first point of contact for existing and prospective Patrons

– Work closely with Membership colleagues to ensure the membership programmes align and support the development of Friends into Patrons

– Develop and deliver the Patrons event programme

– Attend quarterly Patrons Board meetings, producing and distributing relevant papers in advance

– Support the Head of Development with the 501 (c)(3) American Patrons charity

– In collaboration with colleagues, develop innovative ways of maximising donations from visitors across all sites

– To record activity on the Spektrix database and to produce reports on cultivation and fundraising for the Head of Development as required

– To work to agreed activity and financial targets as laid out in our business plan

– To enhance personal knowledge, skills and networks by playing an active role in the sector and wider fundraising community, as well as in appropriate professional fundraising bodies

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

– Able to demonstrate a track record of five and six figure gifts from individuals

– Experience of developing and sustaining a portfolio of high net worth prospects

– Experience of delivering membership programmes and working with Patrons

– Excellent presentation and writing skills; must have an ability to exert influence with diplomacy and a track record of inspiring donors to support a cause

– A strong track record of devising and delivering cultivation events

– Understanding and experience of producing financial reports

– Understanding of the fundraising sector and current trends

– Highly motivated, capable of working to own initiative whilst recognising when input from others is necessary

– Experience of collaborating across a team to meet shared fundraising targets

– Experience of working closely with Directors/Chairs and Senior Volunteers

– Knowledge of the UK arts and cultural sector

– Well connected with advanced networking skills

– Sound knowledge of UK charitable giving and taxation as applies to fundraising

– Experience of using Spektrix or a similar database

It would also be great if you have:

– An enthusiasm for and interest in the National Galleries of Scotland and arts, culture and heritage

– Experience of producing and delivering membership events programmes

Please apply directly via our website.

The closing date for completed applications is 12 noon on Monday, 31 July 2023.

Grounds Maintenance Operator

Thank you for your interest in the post of Grounds Maintenance Operator with Historic Environment Scotland based at Antonine Wall Depot. This is a permanent and pensionable appointment.

The Antonine Wall Depot Monument Conservation Unit (MCU) currently consists of an 8-person team all of which carry out grounds maintenance to a variety of locations. The unit is headed by a Works Manager who has line management responsibilities for the whole team. The MCU is responsible for the grounds maintenance to Properties in Care along the length of the Antonine Wall and to 6 outlying monuments in West Lothian.

The Antonine Wall MCU are also deployed throughout the South of Scotland as and when required where grounds maintenance or clearance work is required. You will be expected to work at any location as directed by the Works Manager. Although the depot is situated in Falkirk, official transport is provided to and from the various sites along the length of the Antonine Wall. Individuals are however expected to make their own way to the Antonine Wall Depot.

You will be part of the Grounds Maintenance team, responsible for the grass and garden maintenance, upkeep and presentation of the above monuments on a rotational basis.

Security Attendant

1 position – Full-time, Permanent
1 position – Fixed term until 24 September 2023
Salary £22,845 per annum + Shift Allowance
Plus generous benefits package

About the role

Every day we create connections with our visitors and our colleagues. From world class art to extraordinary buildings, we have plenty to inspire people at our galleries – the National, Portrait, and Modern.

If you have previous experience with excellent customer service skills, we want to hear from you. We’re looking for an experienced Security Attendant. You will be working across all four of our amazing Galleries based in the heart of Edinburgh. You’ll be part of our enthusiastic and dedicated team.

The main purpose of the Security & Visitor Engagement team within the Galleries is to provide security for the displays and to welcome, assist and ensure visitors always have a safe and enjoyable visit whilst keeping our art secure.

The difference you’ll make

In all that you do, you’ll support the team, reporting to the Shift Supervisor you will:

– Supervise members of the public to ensure the safety of the collections and regulation of those failing to comply with the Gallery’s conditions of entry.

– Provide a high standard of visitor care, maintaining a professional front and being the public face of the National Galleries of Scotland. Welcoming visitors, answering queries and orientation.

– Staffing fixed duty or access points including searching incoming baggage or containers as necessary.

– Monitor fire and security alarm panels, CCTV systems and maintenance of accurate records.

– Ensure the safety and security of the collection by visual monitoring and operation of control room equipment.

– Assist the public in emergency situations.

– Supervise contractors and tradespeople.

– Patrol the galleries in silent hours and dealing effectively and calmly with situations as they arise.

– Light cleaning and portering duties.

– Adhere to Health and Safety guidelines.

– Be proactive in keeping up to date with our exhibitions, events and displays and to engage with the public on these, whilst also remaining vigilant.

Who we are looking for

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

– Previous experience of working within a Customer Services environment
– Excellent interpersonal / communication skills (written and oral)
– Ability to use initiative
– Flexible approach to the job
– Enthusiasm
– Helpful manner with colleagues and the public
– Team player

It would also be great if you have:

– Security experience
– Knowledge and appreciation of art
– First Aid qualification or be willing to undertake training to obtain
– Willingness to work occasional overtime assisting at evening functions
– Good I.T. skills
– Full driving licence

The closing date for completed applications is 12 noon on Friday, 28 July 2023.

Please apply directly via our website.

Full time Visitor Assistant

We are looking for a dynamic storyteller, passionate about creating lasting memories.

You will proactively acknowledge every visitor with a warm, genuine welcome
You will anticipate every visitor’s needs so that no-one is disappointed
You will connect with each guest personally to make them feel valued
You will uphold outstanding levels of service to overcome any problem or challenge
You will ensure the customer experience you offer is never just fine, it’s always
excellent

What about you?
A confident, outgoing storyteller with a natural character
An engaging communicator overflowing with a warmth of spirit
An inquisitive, keen learner with a thirst for knowledge
A passionate and enthusiastic presenter
A hardworking, flexible problem solver determined to raise the bar
A cheerful and outgoing host ready for a double measure of fun!

What will you be doing?
Enthusiastically leading tours, ensuring everyone has a memorable experience
Proactively welcoming customers and proudly promoting the whole attraction
Selling tickets from our box office and offering advice to customers
Selling and serving in our Gift Shop and Scotch whisky bar, giving
knowledgeable recommendations
General housekeeping to keep our bar, tour and shop looking their best!

Contract Full-time 36.25 hours per week
Hours rota based, includes evenings and weekends
Salary £11.45 per hour, increasing to 11.90 with experience

You will be busy; on your feet all day and you will be
learning lots! Our friendly and supportive team will
look after you and encourage you to reach your full
potential through regular training and coaching.

What about us?
We are a team of friendly and passionate storytellers in a five-star visitor
attraction. We exist to make the world fall in love with Scotch whisky! Why
not have a look around our website, or to get a better feel for our team’s
enthusiasm, expertise and personality, why not read our blog?
Our visitor assistant team work together to connect everyone- from absolute
beginners to connoisseurs- with Scotch whisky.

Interested?
Do you think you’d bring something special to our team? Then we’d love to
hear from you! Maybe you’ve worked in tourism before, or perhaps you
speak a foreign language. If so, your application will really stand out. But this
isn’t essential; just tell us why you’d love to join our team.

« Previous Page