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Full Time

Hours: Days available, 5 days per week over 7 days. 35 hours per week.
Pay: £11.25 per hour

Company benefits include:

– 10% employer pension contribution (no employee contribution)
– 33 days pro-rata annual holiday entitlement
– Enhanced long service holiday entitlement
– Life Assurance
– Performance and loyalty payment scheme
– Complimentary tickets
– Staff discount in the Gift Shop, Royal Deck Tea Room and The Lighthouse Restaurant and Bar aboard Fingal
– Free car parking for staff
– Uniform provided
– Full training

Our Visitor Experience department is now looking for a Visitor Assistant and Evening Guide who is enthusiastic, with a smart appearance, excellent communication skills and a passion for exceptional customer care.

The job is based in our Visitor Centre and on board Britannia. The position can be physically demanding as you will be standing throughout the duration of your shift.

Responsibilities include:

– Providing a warm welcome to visitors
– Interacting with visitors throughout their tour
– Helping visitors use their audio handset
– Work as a guide at Britannia’s exclusive evening events and private tours (£40 per event)
– Any other Visitor Assistant duties as required.

If you feel you have the personality, skills and experience we are looking for, then we would love to hear from you.

To apply, please send your CV and a short covering letter to: recruitment@tryb.co.uk

Colin Purnell
Visitor Experience Manager

Closing date: 30th July 2023

No agencies please.

Please note, due to the volume of applications we receive, we are unable to respond to unsuccessful candidates. If you have been selected for interview you will be contacted directly.

JOB PURPOSE

To assist and support the Head Gardener in the conservation, care and presentation of the property’s garden and policies, ensuring that all areas are maintained to the highest standards and to the enjoyment of all visitors and supporters, whether through delegation to other staff/volunteers, or personal work. The garden is managed, maintained, and developed as an internationally- recognised garden of outstanding horticultural importance, contributing to the property’s overall conservation and development, and its enjoyment by visitors and supporters.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Practical horticulture. This includes tree management & professional tree inspection; managing herbaceous plants, annuals, and bulbs; lawncare; pest/disease/weed control; composting and soil improvement; hard landscaping; glasshouse care, plant propagation; biosecurity.
• Resource management. Ensuring effective and efficient use of machinery, equipment, materials, and all other resources.
• Participating fully in the property’s wider Estate “management team”, deputising for the Head Gardener as required. This may include attendance at regional meetings & events when required.
• Plantsmanship. e.g., the identification, knowledge, and understanding & management of a large & diverse plant collection, including recording [using IrisBG database or other], labelling of plants, identifying and conserving rare plant collections.
• Staff and volunteers. Assisting with recruitment, induction, supervision, direction, development, and performance management, to a high level, to ensure they are fully equipped, organised, and motivated to undertake their duties to required standards, and further develop their skills into the future.
• Input into daily, weekly, yearly, and longer-term operational work plans and reporting in the context of the properties’ statements of significance and action plans (and contribution to these action plans) to ensure that activities are prioritised and planned to optimise the use of resources.
• Health, safety, and the environment in line with stated Trust policies and procedures to ensure the health and welfare of staff/volunteers/ visitors/ service providers. This will include shared responsibility for staff & NTS compliance paperwork, policies, and procedures.
• Working to the Trust’s Environmental Policy with respect to sustainable gardening activities & net zero ambitions, including energy, water, peat, and pesticide use.
• Customer service and care delivered to a high standard to ensure that the property’s reputation for excellence is maintained and enhanced.
• To work closely with the Head gardener in Research and development. e.g., research into historical precedents and practical contemporary solutions to inform proposed activities and projects; support to the design and implementation of restoration and/or development projects.
• Garden & Estate Interpretation, through the development and delivery of events, projects, literature, signage, talks, demonstrations.
• To play an active & pragmatic role in the assistance of administration to enable gardening activities to be undertaken and recorded efficiently.

JOB PURPOSE

The Community Engagement Manager oversees the Trust’s Engaging Communities Project. This initiative aims to build the organisation’s capabilities in community engagement through four pilot projects in Glasgow, Aberdeenshire, Argyll & Bute, and Highlands. The Community Engagement Manager will manage the teams delivering the pilot projects, developing models of community engagement that will be mainstreamed across the Trust.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Recruit and induct a team of four Community Engagement Officers.
• Manage the Engaging Communities Project, applying the Trust’s project management framework and using best practice in budget, staff and stakeholder management.
• Commission and manage an external evaluation of the pilot programmes.
• Develop models of community engagement for the Trust based on insights and evaluation of the programmes.
• Develop and deliver a programme of organizational training and dissemination to embed the models within the Trust.
• Champion the project internally and externally, developing national partnerships.
• Work with participation team and operational leaders at pilot properties to ensure community engagement plans are developed for adoption as part of operational BAU once the pilot project is complete.

Responsible to: Managing Director – Retail Division

About the Role: Be a passionate ambassador for the Johnstons of Elgin brand, run the store to exceed customer expectations and meet targets. Motivate and develop your team to deliver the highest level of customer experience and store performance.

This is a permanent, full time opportunity working 39 hours per week, 5 days from 7.

Key Responsibilities:

Delivery

Demonstrate knowledge of the company processes involved in both woven and knitted cashmere product and ensure the store team are fully confident styling and advising customers on fit and styles

Maintain a luxury environment on the shop floor, driving and implementing visual merchandising standards and running all store operations

Drive store performance and productivity and optimise product sales

Lead by example and be present on the shop floor to deliver an exceptional customer experience

People

Coach and inspire store team and provide performance feedback to retain and develop talent

Support the team to cultivate customer relationships and drive repeat business

About You

Have experience working in a managerial or assistant manager position within luxury retail

Be an effective communicator with the ability to build and maintain relationships with those at all levels

Show exemplary customer service skills and an understanding of a luxury retail environment

Demonstrate a keen interest in craftmanship and authentic Scottish textile manufacturing

Show genuine passion for our brand and confidently share our rich history & heritage with customers

Be commercially aware, keeping up to date with fashion trends

Have excellent communication and interpersonal skills with all levels of colleagues and customers

About Us

Founded in 1797, Johnstons of Elgin is an innovative, luxury clothing brand celebrating 225 years of experience in working with the world’s finest fibres. Across three centuries, our family-owned company has carefully sources cashmere and fine woollen fibres from around the world, applying the latest technology and highest quality craft expertise in our very own vertical Scottish mills. Employing over 1,000 staff, our valued employees and communities are at the heart of everything we do, producing unique, high-quality designs that are made to last. Our brand is focused on sustainability, working with natural, renewable, and biodegradable fibres and we are committed to maintaining a minimal environmental footprint.

Johnstons of Elgin is proud to be an equal opportunity employer wholeheartedly supporting the principles of equality and diversity to build an inclusive workforce. Our aim is to embed diversity and inclusion in everything we do to create an environment where our employees feel safe to be their whole authentic self without having to downplay or change parts of their identity. We celebrate diversity in all its forms, which goes beyond those characteristics protected by law to include everything that makes us unique, from our backgrounds and experiences to our personalities and ways of thinking.

We endeavour to provide reasonable accommodations for individuals with disabilities and encourage any candidate who requires assistance to contact us at hr@johnstonsofelgin.com.

Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single requirement or qualification. At Johnstons of Elgin, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you are excited about this role but think your experience doesn’t align perfectly with the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Please note all applicants must be able to provide evidence of their right to remain and take up paid employment in country job is based.

Dalkeith Country Park is a truly special place. Just a few miles from Edinburgh, it’s home to Fort Douglas adventure playground and Restoration Yard, set in a beautiful 1,000-acre country estate. With over 300 years of history, a 700-year-old oak wood and miles of waymarked trails, visitors can enjoy exploring the park before a delicious meal in our restaurant, The Kitchen, or a browse around our wonderfully eclectic retail store.

We are looking for a professional and customer focussed Security Officer to join our dynamic and forward-thinking security team. Working on a 4 days on, 4 days off basis from 7pm to 7am in our state-of-the-art security hub, you will ensure the highest level of protection of our company assets and our people. While maintaining the highest levels of integrity and reporting you will be actively involved in the detection and prevention of crime at Buccleuch.

We value our colleagues and their wellbeing and offer excellent benefits along with the opportunity to carve out a rewarding security career with a great team of people.

• Can you demonstrate excellent communication and teamworking skills?
• Are you a competent IT user with an understanding of security technology?
• Do you have experience in the security industry and hold a SIA front line and CCTV licence?

If the answer is yes, and you have a full UK driving licence, then we would love to hear from you.

Interested? Please send your CV and covering letter to the recruitment team at recruitment@buccleuch.com.

The closing date for applications is 7 August.

Please view our privacy policy at http://www.dalkeithcountrypark.co.uk/privacy/

Dalkeith Country Park is a truly special place. Just a few miles from Edinburgh, it’s home to Fort Douglas adventure playground and Restoration Yard, set in a beautiful 1,000-acre country estate. With over 300 years of history, a 700-year-old oak wood and miles of waymarked trails, visitors can enjoy exploring the park before a delicious meal in our restaurant, The Kitchen, or a browse around our wonderfully eclectic retail store.

We are looking for a professional and customer focussed Security Officer to join our dynamic and forward-thinking security team. Working on a 4 days on, 4 days off basis from 7am to 7pm in our state-of-the-art security hub, you will ensure the highest level of protection of our company assets and our people. While maintaining the highest levels of integrity and reporting you will be actively involved in the detection and prevention of crime at Buccleuch.

We value our colleagues and their wellbeing and offer excellent benefits along with the opportunity to carve out a rewarding security career with a great team of people.

• Can you demonstrate excellent communication and teamworking skills?
• Are you a competent IT user with an understanding of security technology?
• Do you have experience in the security industry and hold a SIA front line and CCTV licence?

If the answer is yes, and you have a full UK driving licence, then we would love to hear from you.

Interested? Please send your CV and covering letter to the recruitment team at recruitment@buccleuch.com.

The closing date for applications is 7 August.

Full-time and Permanent
Salary £38,960 – £43,602 per annum
Pay award pending plus generous benefits package
Hybrid / flexible working

We have an exciting and rare opportunity for an experienced Development Manager. By generating income through the development and delivery of a Trust, Foundation, Grant, Corporate and Legacy strategy you will help us look after Scotland’s amazing world-class art collection.

Working closely with the team to deliver our fundraising objectives you will also raise major gifts from Trust and Foundation sources and corporate sponsorship to support exhibitions, learning and engagement, capital campaigns, conservation, and acquisitions.

You’ll already have a successful track record of securing major support from trusts, grants, and foundations in a culture or heritage organisation. You will have experience of working closely with colleagues at leadership and Trustee level to develop, embed and deliver the organisation’s fundraising strategy.

You will also have a strong understanding of the fundraising sector and trends, particularly in arts, culture, and heritage.

The difference you’ll make

As Development Manager, you will support the Head of Development in all aspects of the day-to-day running of the department. You’ll also manage and develop the trust, foundation, grant, corporate sponsorship, and legacy strategy. You will also:

Manage and develop a portfolio of trust and foundation prospects, identifying, cultivating, and leading on approaches to solicit major support across identified fundraising priorities.

Prepare presentations and applications to secure trust, grants, and foundation support for a broad range of activity across the organisation.

Work with the wider Development team on the development of a refreshed corporate giving strategy, soliciting sponsorship and corporate donations.

Identify new potential trust, grants, and foundation contacts, initiating the approach, and securing support within a planned timeframe.

Ensure the effective management of trust, grants, and foundation relations, ensuring stewardship strategies are in place and followed.

Develop and deliver a refreshed legacy strategy, securing and stewarding legacy pledges.

Work closely with colleagues in the wider Audience and Development team to ensure that legacy giving is embedded in the donor development journey.

Work closely with colleagues across departments to develop innovative ways of maximising donations from visitors across all sites.

Work to agreed activity and financial targets as agreed by Trustees and Leadership Team.

Record activity on Spektrix, our fundraising and CRM database.

Enhance your personal knowledge, skills, and networks by playing an active role in the culture sector, and professional fundraising bodies.

Assistant Compliance Manager

Lagavulin and Caol Ila Visitor Centres

Permanent – Full Time

Closing date – 23rd July 2023

About Us 

This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and every one of our venues across Scotland. Our Malt Brand Homes will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process. 

Lagavulin and Caol Ila are iconic visitor centres providing extraordinary visitor experiences to all our visitors from around the globe.  We captivate and educate our guests whilst leading them throughout our full-sensory interactive tour and tasting experiences. Our people are making history every day and act as true ambassadors for this inspiring brand.  

Feel inspired? Then we may have the opportunity for you. 

About the Role

This truly is the dream job for someone looking to join an inspirational team to harness their passion for delivering outstanding and memorable experiences for customers. This role comes with the responsibility of providing diligent and quality service to visitors and the team. You oversee day-to-day management of the full Brand Home operations which include; experience, retail, F&B and ensuring compliance. You will be encouraged to run overall operations, leading by example, and prioritising time on the shop floor in order to encourage the team to deliver extraordinary service.

You will be passionate about crafting outstanding and unforgettable customer experiences in the safest and most compliant environment and reporting on the delivery of key performance indicators.

This is an integral role responsible for ensuring all Brand Home activities operate in a safe and compliant manner. You will be responsible for embedding safe systems of work and will lead the Brand Home compliance agenda with support from the central functions and the Regional Brand Home Manager. The Assistant Manager will have a major focus on compliance and will be the main onsite point of contact between the Distillery operations team and Brand Home teams, leading these relationships to build a one team culture and an effective working relationship.

As a member of the management team, you will be responsible for coaching, mentoring, and encouraging Brand Home Lead Guide and Guides and supporting with crafting focused development plans for the team.

The role holder will assist the Regional Brand Home Manager with all safety and compliance functions, facilities management, hosting external and internal auditors, contractor management, run risk agenda, liaise with the team, attend site-based compliance meeting, handling training records, and overall support the Malt Brand Home operation.

This role will require weekend, evening and on-call work, with opening and closing responsibilities.

About You

This is the perfect position for someone with experience in a compliance function within hospitality, food & beverage, retail, spirits/wine and/or a relevant industry. You’ll be an inspirational leader and empower others to work together with a positive and enthusiastic approach and the drive to develop, support, train and encourage your team to strive for the best and ensure that you are all set up for success.

If you are a Retail/Hospitality Manager looking for an opportunity within our Brand Home, we’d love to hear from you!

With a strong understanding of leading and driving a risk compliance agenda and advocate good governance to ensure that all health, safety, and environment targets are met by driving site compliance with all legislation and internal Company Standards.

You will have a proven track record of working at pace, responding to sales performance, handling multiple priorities and you are results driven with an attention to detail. You will be able to monitor and manage financial KPI’s and be able to implement and execute processes and procedures. Along with this you will be able to harness your expert knowledge within compliance operations, leading front of house teams and your strong stakeholder management skills as you will be collaboratively working with the Operations, Supply, Retail, Finance, and Leadership teams.

This role will have operational complexity and will require advocacy skills, with the ability to think analytically, independently, and strategically. Ideally you will have proven ability to develop strategy and fluently translate this into commercial and operational success.  You will be required to work multiple technology systems for rostering/planning/ticketing etc.

Full training will be provided for you, we just look for individuals who are either passionate or have a desire to become true brand ambassadors for our whisky portfolio.

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity. 

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings. 

Create a future worth celebrating with us!

Brand Home Lead Guide

Location: Blair Athol Visitor Centre

Type: Permanent, Full-time

Closing date: 23th July 2023

We have an outstanding opportunity to join our dedicated team at our Blair Athol Visitor Center as a Brand Home Lead Guide.

You will be responsible for:

As a Brand Home Lead Guide, you’ll be vital to the day-to-day management of the Brand Home, organising tours and allocating them to your team. You’ll provide vital support to the Management team with all operational activities relating to the experiential, bar and retail offerings.

Our Brand Homes showcase to the public who we are and what we do. You’ll be responsible for driving the performance of the Brand Home and ensure that the team deliver extraordinary standards of customer service and outstanding and memorable visitor experiences.

You’ll provide daily support and supervision of the Brand Home Guides and agency staff, including scheduling, monitoring and recording of working hours, supporting new and ongoing training to the team as well as ensuring ongoing personal development and the reporting of team performance and targets.

Our retail area holds our impressive range of Scotch and you’ll play a key role in supporting the Management team with retail strategy and visual merchandising management. You’ll also help with the planning and the implementation of special events throughout the year. Not only will you support the Assistant Managers in event strategy, but you will be vital in building community engagement and the delivery of the Brand Home sustainability ambition.

This role will require weekend and evening work, with opening and closing responsibilities.

To be successful in this role:

We’re looking for people with character: driven, resilient and open-minded. Are you passionate about customer service and driving excellence within your team? We certainly hope so!

We’re looking for someone with experience leading elite teams whilst ensuring excellent customer service standards are adhered to at all times. You’ll value the importance of working in a team and demonstrate the ability to build strong working relationships with customers as well as key partners.

You’ll be eager to lead projects and put forward your own ideas to sustain and improve the business ensuring direct contribution to the performance of the Brand Home.

You’ll be experienced working towards targets and have the strive to achieve vital targets whilst subsequently leading the team every day to work towards these targets.

You’ll be flexible as the role requires both evening and weekend work throughout the year and this will be planned in advance. It’d be excellent if you had an understanding of Microsoft office or similar applications however this is not crucial.

Working with Us

Join us and you can also expect a highly competitive and flexible rewards and benefits package including:

Contemporary work life balance policies and wellbeing activities
Contributory pension scheme
Competitive annual bonus (dependent on performance)
Generous holiday allowance
Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

About Us

This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and every one of our venues across Scotland. Our Malt Brand Homes will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process. 

Blair Athol is an iconic visitor centre that provides extraordinary visitor experiences to all our visitors from around the globe.  We captivate and educate our guests whilst leading them throughout our full-sensory interactive tour and tasting experiences. Our people are making history every day and act as true ambassadors for this inspiring brand.  

Feel inspired? Then we may have the opportunity for you. 

Shortlisting of applications and interviews for this position will take place while the advert is live; the advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications as quickly as possible.

The role

To ensure safe electrical installations and undertake designated activities, related to your trade, for the maintenance and refurbishment of all buildings, facilities and infrastructure owned by the RZSS; to ensure that all areas of the site are safe and well presented for our visitors and in accordance with agreed service standards and in a cost-effective manner, in support of RZSS’ mission and vision.

Some of the things you’ll do:

Take the day to day lead to ensure all assigned repairs and projects are delivered effectively, safely, on time and to budget and recommend cost-effective opportunities to minimise the impact of its operations on the environment. Pro-actively inspect electrical installations and equipment to ensure standards are being maintained and is safe to use
To attend design team meetings with designers and other customers to give expert advise on infrastructure and facilities
To supervise sub-contractors of your own trade and ensure that they complete works to a suitable standard. Assist in arranging access for these sub-contractors and highlight any unsafe practices to senior management.
To be the responsible person for all electrical installations ensuring their day to day safety for staff and visitors.
Undertake all forms of Electrical works, e.g. new installations (heaters/hand dryer/large scale lighting) electrical fault finding and testing and partial re-wiring and be able to take the lead on an projects requiring electrical works including measuring up for materials and planning the works with minimal supervision.
Ensure all electrical plant, equipment, is inspected, maintained and documentation kept to meet relevant legislation and best practice standards at all times.

What we’re looking for:

Relevant City and Guilds certification or S/NVQ Level 3
Trained and competent on 17th/18th Edition test and inspection.
PASMA scaffolding certificate
Up-to-date knowledge and understanding of basic building related H&S legislation
The maintenance and construction of buildings and similar structures.
What you’ll get in return:

37.5hr working week
34 days annual leave (pro rata)
Access to a healthcare plan
Employer contributory pension scheme
You will receive a staff membership which will give you (and family/friends) free (and discounted) entry to both the Highland Wildlife Park and Edinburgh Zoo as well as a number of other Zoo’s across the UK.

ABOUT US
Our company values are at the foundation of everything we do.

We focus on products that we love.
We’re realistic.
We keep our conscience clear.
We achieve everything as a team.
We deal with the difficult stuff first.
We spend our money on the right things.
We invite our friends to parties.

2022 was a very exciting year at Muckle Brig as we finally opened our new Lind & Lime Gin distillery on Coburg Street. This greatly enhanced our production capacity for gin, but also provided us with a superb new brand home where we now welcome visitors for weekly tours.

Moving forward, the Port of Leith Distillery will open later in 2023. Here we intend to make a remarkable new single malt Scotch whisky and become a major new tourism landmark in Edinburgh.

OVERVIEW
We’re on a mission to create the most exciting and premium whisky bar, and we need an organised and passionate Floor Manager to make it happen.

Join Scotland’s first vertical distillery in Edinburgh’s historic whisky district of Leith as a part of the Port Of Leith Distillery Bar team. With breathtaking views of the Firth of Forth, Leith, and Edinburgh, our bar will be a one-of-a-kind destination.

You will play a key role in creating a unique and exciting experience for our customers by managing the pre-opening and operations of our double-height bar. As the Floor Manager you’ll have the opportunity to help execute our world-class Food & Beverage program, champion a customer centric culture and train our staff to deliver outstanding customer service. Working closely with the Hospitality Division Manager, you’ll play a crucial role in making our vision a reality.

If you’re an organised and driven Floor Manager, we want to hear from you.

KEY RESPONSIBILITIES
Be responsible for the service operation at the Distillery Bar.

Be responsible for managing shifts to ensure smooth daily operations.

Champion a customer centric culture by ensuring that every guest receives exceptional service, creating a warm and welcoming atmosphere that exceeds their expectations.

Build and maintain positive relationships with guests, addressing their needs, concerns and special requests promptly and professionally fostering loyalty and repeat business.

Oversee the reservation system, ensuring timely and accurate handling of enquiries, managing table allocation and optimising seating arrangements to accommodate preferences and maximise capacity.

Establish and uphold high service standards, ensuring that all staff members adhere to protocols, guidelines and SOPs to consistently deliver exceptional experiences to customers.

Encourage and train staff to not only become local heroes, but to also effectively promote our menu items and experiences.

Proactively seek customer feedback, analyse trends and implement strategies to continuously improve the customer experience.

Develop and manage staff schedules, ensuring adequate coverage based on anticipated business needs.

Work closely with the HDM to work on projects relating to the opening, growth and success of Distillery Bar e.g. recruitment, promotions, events.

Stay updated with industry trends, customer services best practices and innovative technologies to enhance the reservation process, streamline operations and improve overall customer service.

ESSENTIAL SKILLS
Passion, positivity and excellent organisational skills.
Previous experience working in high-end bars/restaurants.
Exceptional knowledge of food and drink trends with a special emphasis on locality.
Experience of managing rotas, inventory and teams.
Great experience in delivering 5* Customer Service – anticipating our customer’s needs is a must.
Natural leadership skills with the ability to not only lead a team but also develop their team to assist with career progression.
Verbal and written communication proficiency with the ability to tailor their approach to all customer profiles.
Proficient with the use of IT systems (EPOS, Payroll, General Office and Communication, Booking Systems, Inventory Management, Training).

SALARY & BENEFITS
A salary that has been researched and fairly thought out
We want to end the stigma attached to hospitality work-life balance. Schedules are focused on two days-off together and sticking to contracted hours
A working environment representative of our company’s values.
A fair share of service charge and tips
Company discretionary annual bonus scheme.
28 days holidays per year
Employee discount scheme
Employee cask programme, share trust and bonus incentives

TO APPLY PLEASE SEND YOUR CV AND COVER LETTER TO KHALID@MUCKLEBRIG.COM

Full-time, Fixed Term (9 months)
Salary £31,707 – £34,677 per annum
Pay award pending plus generous benefits package
Flexible working

We have an exciting opportunity for a specialist Paintings Conservator to join our small, dedicated team of Paintings Conservators and Conservation Technicians.

You will have a sound knowledge of the history of art and the ability to undertake conservation and art historical research for paintings collections. You’ll be passionate about working with our diverse and exceptional collections. This role will help to deliver an ambitious exhibition schedule and a generous lending programme.

You must have a degree with a recognised post-graduate qualification in a relevant conservation discipline or equivalent training/experience. You will have proven practical experience of working with a broad range of art collections within the specialism of paintings gained post education/training.

You’ll be able to juggle several projects at any one time, be resourceful and above all, enthusiastic.

Excellent time management and planning skills with the ability to prioritise work to meet deadlines are essential.

The difference you’ll make

Reporting to one of our Senior Paintings Conservator, you will be part of the Conservation Department which includes other conservation specialisms of paper, frames, and time-based media. It’s a busy department, where everyone strives to keep abreast of recent developments within the wider profession and we encourage a culture of research and collaboration. We regularly process new acquisitions as our collection expands, and we provide baseline care across all the collection.

Your core activities will include:

Assisting with planning and programming paintings conservation work required to deliver the loans, displays, exhibitions, acquisitions, and collections care activities.

Recording work undertaken and liaising with colleagues to highlight any anticipated issues with the delivery of the work programme.

Undertaking conservation work required for exhibitions and displays of paintings, including at non-NGS sites.

Advising on the suitability of works of art for transport and display, condition checking, conservation treatments and application of preventive conservation measures.

Completing paintings conservation work required to improve standards of collections care, such as condition surveys of parts of the collection and remedial treatments.

Documentation – requesting photography, communicating findings, and providing data for entry onto our collections management database (Multi Mimsy) and our website.

Responding to any incident reports relating to paintings.

Liaising with colleagues to ensure works are safely packed and installed, which may involve designing specialist storage and display cases.

Undertaking art historical research relating to parts of our paintings collection, and conservation research relating to modes of deterioration, conservation materials and techniques.