Seasonal

Housekeeping Team Member

About Lost Shore Surf Resort

We are the largest inland wave pool in Europe, next to Europe’s largest indoor climbing arena.

It comprises of three open kitchens, bar/café, in house market an adjoining private event space and accompanying public event programme. A forward-thinking space that celebrates the very best in Scotland’s produce and wider cultural landscape. Canteen is one of Scotland’s most dynamic foodie destinations that helps put Lost Shore firmly on the map.

Lost Shore is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland wave pool in Europe, has arrived next to Europe’s largest indoor climbing arena, and is putting Scotland on the map for all the right reasons!

But it’s the range of other activities and leisure offerings that make us so special, offering something for everyone.

Picture a surfing paradise where surfers, tourists, and locals converge—a place where adventure meets relaxation.

About the Role
Housekeeping Team Member (Seasonal)

As a Housekeeping Team Member, you will be the heart of our resort’s cleanliness, ensuring our stunning buildings, bustling main thoroughfares, pristine toilets and changing areas, and cozy accommodation units are sparkling clean and welcoming every day. Join us and help create an unforgettable experience for our visitors!

What you will be doing:

Carrying out reactive and preventative planned cleaning tasks at the Lost Shore Surf Resort, Edinburgh.
Working as a Team Member of the Housekeeping Team, the role can involve out of hours work and at times, lone working.
Accountable for delivering a world class Visitor experience in a safe, hygienic, and legally compliant manner.
Reporting to the Housekeeping Manager and working with the Housekeeping Assistant Manager.

Additional Information:
As a Housekeeping Team Member, you will need to be flexible with your schedule. Our resort operates seven days a week, and early morning, late evening and weekend work will be required. Your commitment to ensuring the resort’s smooth operation during peak times is essential.

Why join the Lost Shore Team?

Various shift patterns and working hours to give a well-balanced lifestyle
A front-row seat to the opening of Europe’s largest inland surf resort.
Sunsets over the surf lake (because everyone need a moment to breathe).
A team that knows how to have fun at work but equally understands the value of hard graft.
A chance to put your stamp on Lost Shore’s legacy.
On top of an attractive salary, you will also enjoy a competitive benefits package including 28 days paid holiday, pension, and lots more!

* Please note that we will be interviewing while the job advert remains live, please submit your application as early as possible to avoid disappointment *

Destination Associate

Scottish Canals is looking for Destination Associates at the Caledonian Canal Centre & Laggan Kiosks & Bothies!

We are looking for passionate, enthusiastic, and motivated individuals to join our team and work with us over our Spring to Autumn 2026 season.

If you’re interested in tourism, travel, international visitors and food & drink, then this could be the perfect job for you.

From welcoming thousands of UK and international visitors, to supplying information and serving customers, our Destination Assistants enjoy a wide range of fun and exciting responsibilities.

You will assist customers with purchases, keep our attraction looking its best and help to ensure our visitors have a 5-star trip to remember. This role will involve customer service, cash handling and the preparation of food and drink. Full uniform and training will be provided.

Key Duties include:

Preparing and serving hot and cold drinks such as tea, coffee and speciality beverages.
Cleaning and sanitising work areas, utensils and equipment.
Describing menu items and suggesting products to customers.
Serving customers and taking orders and communicating with the kitchen.
Welcome, engage and inform our customers to exceed expectations.
Description and selling of our products and services.
Receiving, pricing, and distributing stock supplies.
Receiving and processing customer payments.
Cleaning and tidying public areas.
Stock movement and replenishment.
Assisting in other departments of the business when requested.

To be successful you will have:

Excellent interpersonal skills and communication skills
A real enjoyment for dealing and helping the public
A confident, friendly, welcoming, helpful, engaging nature
The ability to deliver a professional service to customers
The drive to work across various disciplines (gift shop, tourism, café, events, etc.)
Good time management and organisational skills
The ability to work well under pressure
A sense of own initiative with the ability to work effectively as part of a team
A flexible approach to the role and willingness to learn
Previous experience in a similar role is welcomed, but not essential.

This role attracts a salary of £12.60 per hour changing to £13.45 from 1 April 2026. You will work on a rota which may include weekends and bank holidays.

Kitchen Porter

Hours: Flexible hours, part-time and full-time considered
Seasonal Contract: Immediate start – 31st October 2026
Rate of pay: £13.45 per hour (in line with National Living Wage)

Accommodation available

With the launch of an exciting new menu at Blair Castle where everything is made in house we are looking for a Kitchen Porter.

MAIN DUTIES:

Kitchen Porter:

Duties will include pot washing, putting deliveries away restocking the satellite catering units at the Caravan Park and in the Castle Grounds and maintaining a clean workspace.

BENEFITS:

– Competitive hourly wage and company pension scheme.
– Training and development opportunities.
– Supportive and friendly work environment.
– Accommodation available.
– Discount at the restaurant, gift shop and The Larder.
– Free entry to Blair Castle for you plus four guests.

If you are passionate about food service and enjoy working in a dynamic environment, we would love to hear from you! Apply today to become part of our catering team.

Application process:
Please email your CV it to Alec: alecc@atholl-estates.co.uk

Café Supervisor

Seasonal (until 31 October 2026)

What do we do? Buccleuch is a diverse and innovative business with a passion for sustainable land use in rural Britain. At Bowhill House, one of our four unique heritage destinations and a hidden treasure in the Scottish Borders, visitors are spoiled for choice. They can enjoy a woodland walk, marvel at our beautiful gardens, explore the adventure playground, take a guided tour, and treat themselves to home baking and delicious lunches in the Old Kitchen Café or refreshments from The Horsebox.

The role? In this hands-on seasonal role you will help lead front-of-house catering operations throughout the busy summer and autumn seasons. Working across the Old Kitchen Café and The Horsebox outlet, you will support daily service, supervise front-of-house colleagues, prepare and serve food and drinks, keep stock and supplies well organised, and help ensure every visitor receives a friendly, efficient and memorable experience. You will also work closely with the management team to support wider events and activities, providing regular duty management cover on a rota basis. This is a full-time role, working 40 hours per week over five days, including weekends.

The person? You will bring proven supervisory and front-of-house experience, along with practical food preparation skills and knowledge of food hygiene standards. Just as importantly, you will enjoy working with people, taking pride in delivering high standards of service, and be comfortable using your initiative in a fast-paced environment. Strong communication skills, a positive attitude, and the ability to motivate and support colleagues will be key. Access to your own transport is essential due to our rural location.

Why work for us? We offer excellent benefits including six weeks’ pro-rata holiday, gym and shopping discounts, and wellbeing-related support and resources.

How to apply? Please visit our website at www.buccleuch.com/work-with-us/ and click on ‘download information pack’ under the relevant job title for more details about the role and how to apply. If you decide that this is the role for you, click on ‘Apply now’ and remember to include a covering letter along with your CV.

The closing date for applications is 17 July.

Please view our privacy policy at https://www.buccleuch.com/privacy-cookies/

Seasonal Visitor Services Assistant

September to December

What do we do? Buccleuch is a diverse and innovative business with a passion for sustainable land use in rural Britain. At Bowhill House, one of our four unique heritage destinations and a hidden treasure in the Scottish Borders, there is something for everyone to enjoy. Visitors can take a woodland walk, marvel at our beautiful gardens, explore the adventure playground, join a guided tour, and treat themselves to home baking and delicious lunches in the Old Kitchen Café or refreshments from The Horsebox.

The role? This is a varied role supporting all aspects of our seasonal events and helping us to deliver a memorable visitor experience. You’ll find yourself welcoming guests, answering queries, ticketing, serving food and drinks, and helping our younger visitors enjoy our facilities and events safely.

Seasonal work will be available across selected dates, including weekends in September, from 10th – 18th, 23rd – 25th and 30th – 31st October for Halloween, and selected Christmas event dates from 4th – 6th, 11th – 13th, 18th – 20th and 22nd – 24th December. You don’t need to be available for every date, but ideally, you will be able to offer good flexibility across our events, with weekend and occasional evening availability.

The person? You will be great with people, enthusiastic, and happy to get involved in a busy visitor services environment. Previous customer-facing or catering experience is a plus, but training will be provided. Due to our rural location, access to your own transport is required. This role could be a great fit if you have flexible availability, are looking for extra income, or the chance to gain experience in a stunning visitor attraction.

Why work for us? This is a unique opportunity to work in the beautiful setting of Bowhill House, in a friendly, fun and supportive environment.

How to apply? Please email your CV and covering letter to the Recruitment team at recruitment@buccleuch.com.

The closing date for applications is 17 July 2026.

Visitor Services Assistant – Guide

JOB PURPOSE
To maximise visitor enjoyment through the presentation of an appropriate selection of verified facts and anecdotes relating to the property’s history/design/contents/function; uphold excellence in visitor care; promote the value of the work of the Trust including membership; and assist with the general health, safety, and security of the property. Please note that the job involves some physical activity in the form of periods of standing, walking and being stationed outside.

Flexibility will be required as to when hours are worked and regular weekend working will be expected.

SCOPE OF JOB

Customer Service
§ Regular interaction with members of the public of all ages and abilities, many from overseas and many National Trust for Scotland members.

Teamwork
§ Regular interaction with employee and volunteer colleagues to share daily tasks and support a smooth visitor operation.

Sales, stock and financial processes
§ Help achieve sales targets and membership recruitment targets.
§ Operate tills and share end of day cash reconciliation duties, as appointed by Visitor Services Supervisor or Visitor Service Manager.

Tools/equipment and cleaning chemicals
§ Expected to become familiar with and comply with the property’s Health and Safety policies.

The current duties of this job do not require a criminal records (Disclosure Scotland) check to be carried out.

REQUIRED SKILLS, EXPERIENCE & KNOWLEDGE

Essential:
 No formal educational qualifications required – full training will be given.
§ Demonstrable working experience dealing with a wide range of people – preferably in a public situation.
§ Demonstrable experience in guiding or presentation skills.
§ Ability to think and act quickly when confronted with emergencies.
§ Personal commitment to high standards of customer care
§ Excellent verbal communication skill.
§ Excellent interpersonal skills, with proven experience of dealing effectively with a diverse range of people.
§ An understanding and commitment to the aims and objectives of the National Trust for Scotland.
§ Enthusiasm for Scottish heritage.
§ Able to demonstrate a flexible approach to work.
§ Demonstrable experience of working equally well on own initiative and within a team environment.
§ Ability to work within a team or independently, with minimal supervision, to a high and safe standard.
§ Ability to be flexible and adapt working patterns and tasks to meet day-to-day variations in property needs.
§ Ability to adjust pace to match customer flow without compromising quality of service.
§ Excellent front of house persona – warm, welcoming, patient and understanding.
§ Excellent selling skills.
§ Genuine belief in the value of good customer service.
§ Ability to be proactive and to take the initiative.

Desirable:
§ Demonstrable experience in sales with experience of EPOS systems and cash handling/reconciliation.

The Scope of Job, and Required Qualifications, Skills, Experience & Knowledge reflect the requirements of the job at the time of issue. The Trust reserves the right to amend these with appropriate consultation and/or request the post-holder to undertake any activities that it believes to be reasonable within the broad scope of the job or his/her general abilities.

Visitor Services Assistant – Collections Care

JOB PURPOSE
To help maximize our visitors’ enjoyment of National Trust for Scotland managed sites by maintaining excellent standards of service, optimizing opportunities to generate income and ensuring that the site and its assets are safe and secure.

Specifically, to provide an efficient, reliable service and high standards in collections care and general presentation cleaning at the Palace at all times. To support collections care aspects of building works, decants and conservation contractors whilst on site. Generally working 5 days out of 7, with flexibility to compress hours when needed to support building works. Hours to include weekend working during the open season. Working with and supporting other VSA for collections care on site. Ability to be flexible to cover VSA collections care colleagues’ absences and annual leave.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
To carry out a wide range of collections care duties as directed by the Visitor Services Supervisor Collections Care – Fife
 In line with current NTS best practice, clean and care for the collection of furniture, books, artworks, glass, ceramics, metals, textiles, other objects and historic interiors.
 Ensure all historic public areas are kept clean and tidy at all times.
 Work as part of a team ensuring collections care provision across all Fife properties when needed.
 Work as part of a team to ensure collections care provision during building works in liaison with your line manager.
 Keep up to date and accurate conservation records in liaison with your line manager.
 Ensure collections care cleaning and conservation materials and equipment are available, properly maintained and stored.

To provide a consistently high standard of visitor care at all times
 Deliver excellent customer care (internal and external) to foster a friendly and inviting atmosphere for visitors, staff and volunteers.
 Support the Trust’s obligations to minimize impact on the environment, through e.g. efficient use of water/heat/light, recycling and the disposal of waste, considered use of transport.
To maintain excellent standards of presentation at all times
 Wearing correct uniform, name badges, or PPE as required.
 Reporting all instances of damage and wear and tear issues promptly to your line manager.
 Working in harmony with internal and external stakeholders, the Regional Team, other property departments; Retail, Gardening, and site repair employees/contractors.
Visitor Services/Events/ (where applicable)
 To actively feedback visitor comments to line managers to develop and improve offer, service, operations.
 To work flexibly across all Fife Properties as needed.
 Promoting conservation and our collections care work to our supporters through conservation in action and engagement activities at Falkland Palace.
 To assist with the set-up, stewarding and break-down of events in relation to collections across all Fife properties in liaison with your line manager.
Health and Safety
 To ensure site meets with Health and Safety legislation and policy as directed by your line manager.
 To use personal protection equipment as provided and directed by your line manager.

Visitor Services Assistant – Food & Beverage

JOB PURPOSE
To maximise our visitors’ enjoyment of National Trust for Scotland managed sites by maintaining excellent standards of service, optimising opportunities to generate income and ensuring that the site and its assets are safe and secure.
Specifically, to ensure the smooth and safe operations in the Food & Beverage activities at Brodick Castle, Gardens and Country Park, making the property the best possible place to visit and work.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
To always provide a consistently high standard of visitor care.
Ensuring the site is ready to open, welcoming visitors to the site and processing their admission or catering purchase in a friendly, efficient and knowledgeable manner.

 Welcome visitors with special needs / impairments and providing a high level of service in accordance with the Disability Discrimination Act.
 Welcome International visitors and aiding with specific needs.
 Welcome groups in an efficient and warm manner.
 Answering visitors’ queries about the site, facilities, and the local area.
 Providing information about the site, its history, contents, offers, and merchandise.
 Promoting the National Trust for Scotland brand to include our Membership scheme, events, upselling other properties and any promotional campaigns.
 Being proactive in the selling of Membership and Gift Aid.
 To support the operational needs of the business with occasional cross department working such as guiding and retail.

Always maintain excellent standards of site and personal presentation.
 Wearing the correct uniform, name badges, or PPE as required.
 Upkeeping a clean and safe working environment for staff and visitors.
 Reporting all issues of damage, wear and tears, promptly to your Line Manager.

Food & Beverage Duties
 To ensure good housekeeping of kitchens, serveries and back of house areas.
 To ensure that merchandising is in accordance with NTS policy.
 To assist in achieving catering targets and KPI’s.
 To actively upsell products and services to facilitate the visitor’s enjoyment.
 To actively encourage visitor feedback using the Trust survey cards.
 To feedback visitor comments to line managers to develop and improve offer, service, operations.
 To work flexibly across departments and sites as needed, for instance in retail or guiding.
 Systems of recording are all up to date: including All-In-One records, allergens, COSSH, cleaning records, stock take and wastage.

Health and Safety
 To ensure the site meets with Health and Safety legislation in liaison with your department manager.
 To ensure that visitors vacate the site at the close of business and that the site is secured at the end of day.
 To use personal protection equipment as provided and directed by your line manager.
 To maintain a safe working environment for colleagues.
 Assist as a fire marshal for the safety of all staff and visitors.