Seasonal

About Lost Shore Surf Resort

We are the largest inland wave pool in Europe, next to Europe’s largest indoor climbing arena.

It comprises of three open kitchens, bar/café, in house market an adjoining private event space and accompanying public event programme. A forward-thinking space that celebrates the very best in Scotland’s produce and wider cultural landscape. Canteen is one of Scotland’s most dynamic foodie destinations that helps put Lost Shore firmly on the map.

Lost Shore is about bringing a world-first and world-beating surf resort to the outskirts of the capital. The largest inland wave pool in Europe, has arrived next to Europe’s largest indoor climbing arena, and is putting Scotland on the map for all the right reasons!

But it’s the range of other activities and leisure offerings that make us so special, offering something for everyone.

Picture a surfing paradise where surfers, tourists, and locals converge—a place where adventure meets relaxation.

About the Role
Housekeeping Team Member (Seasonal)

As a Housekeeping Team Member, you will be the heart of our resort’s cleanliness, ensuring our stunning buildings, bustling main thoroughfares, pristine toilets and changing areas, and cozy accommodation units are sparkling clean and welcoming every day. Join us and help create an unforgettable experience for our visitors!

What you will be doing:

Carrying out reactive and preventative planned cleaning tasks at the Lost Shore Surf Resort, Edinburgh.
Working as a Team Member of the Housekeeping Team, the role can involve out of hours work and at times, lone working.
Accountable for delivering a world class Visitor experience in a safe, hygienic, and legally compliant manner.
Reporting to the Housekeeping Manager and working with the Housekeeping Assistant Manager.

Additional Information:
As a Housekeeping Team Member, you will need to be flexible with your schedule. Our resort operates seven days a week, and early morning, late evening and weekend work will be required. Your commitment to ensuring the resort’s smooth operation during peak times is essential.

Why join the Lost Shore Team?

Various shift patterns and working hours to give a well-balanced lifestyle
A front-row seat to the opening of Europe’s largest inland surf resort.
Sunsets over the surf lake (because everyone need a moment to breathe).
A team that knows how to have fun at work but equally understands the value of hard graft.
A chance to put your stamp on Lost Shore’s legacy.
On top of an attractive salary, you will also enjoy a competitive benefits package including 28 days paid holiday, pension, and lots more!

* Please note that we will be interviewing while the job advert remains live, please submit your application as early as possible to avoid disappointment *

Scottish Canals is looking for Destination Associates at the Caledonian Canal Centre & Laggan Kiosks & Bothies!

We are looking for passionate, enthusiastic, and motivated individuals to join our team and work with us over our Spring to Autumn 2026 season.

If you’re interested in tourism, travel, international visitors and food & drink, then this could be the perfect job for you.

From welcoming thousands of UK and international visitors, to supplying information and serving customers, our Destination Assistants enjoy a wide range of fun and exciting responsibilities.

You will assist customers with purchases, keep our attraction looking its best and help to ensure our visitors have a 5-star trip to remember. This role will involve customer service, cash handling and the preparation of food and drink. Full uniform and training will be provided.

Key Duties include:

Preparing and serving hot and cold drinks such as tea, coffee and speciality beverages.
Cleaning and sanitising work areas, utensils and equipment.
Describing menu items and suggesting products to customers.
Serving customers and taking orders and communicating with the kitchen.
Welcome, engage and inform our customers to exceed expectations.
Description and selling of our products and services.
Receiving, pricing, and distributing stock supplies.
Receiving and processing customer payments.
Cleaning and tidying public areas.
Stock movement and replenishment.
Assisting in other departments of the business when requested.

To be successful you will have:

Excellent interpersonal skills and communication skills
A real enjoyment for dealing and helping the public
A confident, friendly, welcoming, helpful, engaging nature
The ability to deliver a professional service to customers
The drive to work across various disciplines (gift shop, tourism, café, events, etc.)
Good time management and organisational skills
The ability to work well under pressure
A sense of own initiative with the ability to work effectively as part of a team
A flexible approach to the role and willingness to learn
Previous experience in a similar role is welcomed, but not essential.

This role attracts a salary of £12.60 per hour changing to £13.45 from 1 April 2026. You will work on a rota which may include weekends and bank holidays.

JOB PURPOSE
To maximise our visitors’ enjoyment of National Trust for Scotland managed sites by maintaining excellent standards of service, optimising opportunities to generate income and ensuring that the site and its assets are safe and secure.
Specifically, to ensure the smooth and safe operations in the Food & Beverage activities at Brodick Castle, Gardens and Country Park, making the property the best possible place to visit and work.
KEY RESPONSIBILITIES AND ACCOUNTABILITIES
To always provide a consistently high standard of visitor care.
Ensuring the site is ready to open, welcoming visitors to the site and processing their admission or catering purchase in a friendly, efficient and knowledgeable manner.

 Welcome visitors with special needs / impairments and providing a high level of service in accordance with the Disability Discrimination Act.
 Welcome International visitors and aiding with specific needs.
 Welcome groups in an efficient and warm manner.
 Answering visitors’ queries about the site, facilities, and the local area.
 Providing information about the site, its history, contents, offers, and merchandise.
 Promoting the National Trust for Scotland brand to include our Membership scheme, events, upselling other properties and any promotional campaigns.
 Being proactive in the selling of Membership and Gift Aid.
 To support the operational needs of the business with occasional cross department working such as guiding and retail.

Always maintain excellent standards of site and personal presentation.
 Wearing the correct uniform, name badges, or PPE as required.
 Upkeeping a clean and safe working environment for staff and visitors.
 Reporting all issues of damage, wear and tears, promptly to your Line Manager.

Food & Beverage Duties
 To ensure good housekeeping of kitchens, serveries and back of house areas.
 To ensure that merchandising is in accordance with NTS policy.
 To assist in achieving catering targets and KPI’s.
 To actively upsell products and services to facilitate the visitor’s enjoyment.
 To actively encourage visitor feedback using the Trust survey cards.
 To feedback visitor comments to line managers to develop and improve offer, service, operations.
 To work flexibly across departments and sites as needed, for instance in retail or guiding.
 Systems of recording are all up to date: including All-In-One records, allergens, COSSH, cleaning records, stock take and wastage.

Health and Safety
 To ensure the site meets with Health and Safety legislation in liaison with your department manager.
 To ensure that visitors vacate the site at the close of business and that the site is secured at the end of day.
 To use personal protection equipment as provided and directed by your line manager.
 To maintain a safe working environment for colleagues.
 Assist as a fire marshal for the safety of all staff and visitors.