Seasonal

About Us: Cruise Loch Ness offers unforgettable boat tours on the world-famous Loch Ness. We provide exceptional experiences, showcasing the stunning scenery, rich history, and legendary tales of the loch.

Job Overview: As part of a team, under the direction of the Duty Master Skipper, you will assist in the safe operation of the boat, ensuring the safety and comfort of passengers throughout their journey.

Responsibilities:

• Follow the Company Domestic Ship Management manual.
• Perform daily tasks and additional duties as directed by the Master Skipper.
• Ensure safe boarding and disembarking of passengers.
• Engage with passengers, answering questions.
• Ensure passenger safety.
• Perform daily cleaning tasks.
• Serve drinks and snacks at the bar.
• Practice safe mooring and casting off.

Requirements:

The following are preferential but not essential:

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Fluent in English; additional languages are a plus.
• First aid certification is preferred.

Benefits:

• Competitive rate of pay from £13.50 per hour.
• Opportunities for professional development and training.
• Work in a dynamic and supportive environment.
• Explore the beautiful landscapes of Loch Ness and the Scottish Highlands.

How to Apply: Send your CV and cover letter to Paul@cruiselochness.com by 21st of February. Include “Crew Member Application” in the subject line.

Are you passionate about working with people and have a love of highland history? We are seeking a Full-Time Guiding crew member to deliver fun and informative guided boat tours as part of a crew on Loch Ness. The position is seasonal with the possibility of a permanent position, for the right candidate on completion of a probationary period.

Requirements:

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Fluent in English; additional languages are a plus.
• Previous experience in a similar role is advantageous.
• Ensure passenger safety.
• Perform daily cleaning tasks.
• Serve drinks and snacks at the bar.
• Practice safe mooring and casting off.

Benefits:

• Competitive rate of pay.
• Opportunities for professional development and training.
• Work in a dynamic and supportive environment.
• Explore the beautiful landscapes of Loch Ness and the Scottish Highlands.

How to Apply: Send your CV and cover letter to Paul@Cruiselochness.com by 21st February Include “Full-Time Guide Application” in the subject line.

Enthusiastic and conscientious people with excellent customer service skills are required to join the team at Dunnottar Castle over the summer season.

Roles and Responsibilities

· Providing Excellent customer service

· Working in Castle ticket kiosk, selling castle admission tickets and checking in pre-purchased online tickets, selling and promoting onsite retail.

· Cleaning designated areas around Castle.

· Completing designated maintenance tasks such as painting, weeding and light gardening.

· Take pride and responsibility for site presentation and cleanliness including toilets.

Skills and Experience: –

· Customer service experience, including dealing with difficult situations.

· Proactive and motivated to work in a team and as an individual

· Flexible and adaptable

· Ability to understand and follow Health and Safety policies and procedures

Schedule

· 2.5 days per week, from April to end of October.

· Primarily weekend working, shifts will be on Friday/Saturday or Sunday/Monday with a further half day on Tuesday, Wednesday or Thursday. Flexibility to cover additional shifts for holiday cover beneficial.

· Hours of work are 10 hour shifts: – 2 days from 08:30 – 18:30 and 1 day from 12:00 – 18:30.

· Weekend availability is essential

Essential Requirements:

· United Kingdom (required)

· Applicants should be 18 at time of start, have a good level of physical fitness and possess a pro-active nature.

· Own transport essential if outside Stonehaven.

· Weekend working

To apply please forward your CV to Joseph@dunottarcastle.co.uk

We are looking for enthusiastic and conscientious people with excellent people and communication skills to join the team at Dunnottar Castle over the summer season.

There are multiple positions available from April to September/October (this may be negotiable).

Roles and Responsibilities: –

· Delivering excellent customer service

· Efficient operation of the coach park including management and welcome of pre-booked spaces, supervise coach parties and communicate arrivals to Castle kiosk

· Ensure the main car park is operating efficiently

· Keep car/coach park areas tidy and free from litter

· Monitor and supervise motorhome space availability

· Painting and gardening around parking areas

· Regular checks on cleanliness and condition of temporary toilet block

· Ensure consumable stocks in toilet block are maintained throughout the day

· Cleaning of toilet block at the end of the day

Skills and Experience

· Customer service experience, including dealing with difficult situations.

· Proactive and motivated to work in a team and as an individual

· Strong communication skills

· Willingness and enthusiasm for working outside

· Ability to understand and follow Health and Safety policies and procedures

Schedule:

· 10-hour shift – Hours of work 08:45-17:45.

· Weekend availability is essential

· 2 days on, 4 days off shift pattern, which will include some weekend working and potential for additional shifts when required.

Essential Requirements:

· United Kingdom (required)

· Applicants should be 18 at time of start, have a good level of physical fitness and possess a pro-active nature.

· Own transport essential if outside Stonehaven.

· Weekend working

To apply please forward your CV to Joseph@dunottarcastle.co.uk

Part-Time (6 – 28 hours per week, including regular weekends & some evenings)
Fixed Term from 1st April 2025 to 31st October 2025

Rosslyn Chapel was founded in 1446 by Sir William St Clair. The beauty of its setting, in rural Midlothian, and the mysterious symbolism of its ornate stonework have inspired, attracted, and intrigued writers, artists and visitors ever since.

In 1995, The Rosslyn Chapel Trust was established to oversee the continuing programme of conservation of one of Scotland’s most interesting & unique visitor attractions. We are looking for enthusiastic, welcoming & passionate people to join our Visitor Services team this summer.

Our Visitor Services Assistants will be required to conduct informative and engaging Chapel history talks to our visitors as well as working in our busy visitor centre, selling tickets & souvenirs & providing information to our visitors throughout their visit.

Our ideal candidate will:

• Have excellent communication skills and be outgoing and friendly.
• Display excellent customer service skills.
• Have experience of working in the retail/tourism industry.
• Have experience of presenting, public speaking or leading guided tours.
• Fluency in a second language would be an advantage but is not essential
• Have their own transport or be able to easily commute to Roslin.
• Be available to work regular weekends & some evenings.

You can apply for this role by sending a CV & Covering Letter to Graham MacKay, Visitor Services Manager, Rosslyn Chapel – graham@rosslynchapel.com before the closing date of Friday 28th February 2025.

Oi Peasants! We’re Recruiting at Edinburgh Dungeon…

Want to be part of Edinburgh’s most terrifyingly hilarious journey? We’re looking for a Guest Experience Host to help create spine-chillingly fun experiences that’ll haunt our visitors forever. If you’ve got the magic to make our dungeon dwellers scream with laughter and terror, we want YOU!

You’ll be the first point of contact for our traitorous visitors, ensuring they have a scary good time while guiding them through our dark past and helping them stock up on Dungeon goodies. Oh, and you’ll be maximizing retail sales because even the most twisted souls need a souvenir.

What You’ll Do:

Deliver fun, energy, and mischief to our guests.
Help visitors stock up on Dungeon-themed goodies.
Maintain clean, well-stocked areas throughout the day.
Ensure health, safety, and security standards are followed.
Work flexible shifts, including weekends and holidays.

This is a seasonal role offering a minimum of 10-15 guaranteed hours per week. Flexibility is needed including the ability to work weekends and available during peak times (bank holidays and school holidays).

April to end of August

What we do? At Drumlanrig Castle, visitors are spoiled for choice. They can admire our magnificent Pink Palace, marvel at the stunning Victorian Gardens, take a guided tour, enjoy the woodland adventure playground, delight in the outdoors on our walks and bike trails and treat themselves to tasty refreshments in our tearoom or Larchwood Cabin Café.

The role? Hosting Castle tours, you will immerse visitors in the rich history of Drumlanrig Castle, sharing engaging stories about the Castle’s unique past. Taking the lead in ensuring the safety of tour groups, you will answer queries confidently and play a key role in creating unforgettable experiences for our visitors. This is a seasonal role working from April to August, with variable hours mainly to be worked over the weekends.

The person? As a natural storyteller with a keen interest in Scottish history and an understanding of art, you will demonstrate a passion for sharing knowledge and the ability to talk to people from all walks of life. Flexibility to work weekends and varied hours is required. Access to your own transport is essential since the Castle is not accessible by public transport.

Why work for us? This is a unique opportunity to work within the stunning surroundings of Drumlanrig Castle. You will gain new knowledge in a friendly, supportive environment with people who share your passion for creating memorable experiences for our visitors.

How to apply? Please email a copy of your CV and covering letter to recruitment@buccleuch.com.

The closing date for applications is 14 February.

Please view our privacy policy at https://blht.org/privacy/.

The Buccleuch Living Heritage Trust Registered Charity No.SC014915. Registered in Scotland Company No.SC377083.
Registered Office 58 Morrison Street, Edinburgh, EH3 8BP.

We are seeking enthusiastic and dedicated Admissions Assistants for our 2025 season. Admissions roles include Ticket sales and Guiding. Both roles involve welcoming visitors and providing information regarding the history of Scone Palace and grounds.
These roles are ideal for individuals who are passionate about history and enjoy engaging with visitors from around the world.
As either a Tickets Assistant or Guide, you will play a vital role in providing information and support to our visitors, ensuring every visit is extra special to exceed our visitors’ expectations.

Duties
• Delivering excellent customer service and a warm welcome to visitors
• Presenting information on the history of the Palace to visitors
• To assist with fire evacuations etc
• Ticketing – efficiently processing pre-purchased tickets and on-the-day ticket sales
• Ticketing – Guide Book sales and sales of additional products

Qualifications
• Strong communication skills with the ability to engage effectively with diverse audiences
• Multilingual skills are advantageous
• Previous experience in customer service settings is essential
• Ability to work collaboratively within a team environment while also being self-motivated
• Proficiency in using computer systems and software applications relevant to ticketing is helpful
• A commitment to delivering the highest standards of service
• Maintain a high standard of punctuality and professionalism

For a full job description please view on our website.

We reserve the right to close this vacancy before the closing date if a sufficient number of applications are received.

Purpose of Role
To deliver a first-class Deanston Distillery Experience for all our customers and visitors whilst assisting in the day to day running of the Distillery Visitor Centre (DVC).
Key Performance Areas and Responsibilities
Includes but is not limited to:
– Demonstrate a pride and passion for Deanston Distillery, Scotch whisky and other CVH Spirits brands.
– Deliver the CVH high performance culture by leading by example.
– Support the realisation of the vision for the Deanston Distillery Visitor Centre (DVC) through the Scotch Whisky and the DVC Retail Store.
– Display professional communication, behaviours and actions resulting in a high level of credibility, trust and respect from customers, visitors and colleagues.
– Engage customers and visitors in the Deanston Distillery Experiences accurately, informatively and with passion. This to include the development, implementation and delivery of guided tours and experiences, events, retailing/merchandise, marketing campaigns and virtual sessions.
– Carry out with enthusiasm all duties related to the merchandising and retailing aspect of the role including till work, cash handling and safe/banking.
– Maintain the required DVC stock levels and carry out stock taking and store work.
– Prepare stock for sale – to include filling bottles, building packaging and related tasks.
– Carry out cleaning and housekeeping to maintain attractive and functional extended DVC work areas – floors, surfaces, glasses, wash areas, toilets etc.
– Participate in administrative tasks and the development and use of new approaches to the work of the DVC – to include email and telephone enquiries, web work, tilling, DigiTickets, social media, etc.
– Assist with the planning of tours and shifts.
– Provide training and support to new team members, promoting business and team values and the achievement of departmental and business objectives.
– Embrace community engagement.
– Work within the standards of CVH Spirits and Deanston DVC’s health and safety policy, ensuring compliance at all times.
– Be adaptable and embrace the continuous process change in CVH Spirits.
– Carry out other reasonable duties/tasks as required to deliver and meet the objectives of the DVC. This will include working at weekends, occasional evening work in the corporate and online facilities, project work.

Personal Specification:
Qualifications
– None specifically.

– Professional Skills & Experience
– Experience working with customers in a busy hospitality or retail environment.
– Ability to speak an additional language is a distinct advantage
– Experience working in the drinks, tourism and travel, guiding or retail industry is highly desirable.
– Experience of till work, POS systems, on line platforms desirable
Behaviours & Competencies
– Friendly, confident and enthusiastic.
– Strong communication skills with ability to entertain and engage with people one on one or in large groups.
– Pride and a passion for Deanston distillery and Scotch whisky in general.
– Appetite and enthusiasm for learning.
– Strong team player who can collaborate well with others.
– Ability to work enthusiastically under pressure.
– Self-motivated who can work efficiently with minimum supervision.
– Ability to multi-task, moving from one task to another in a swiftly manner
– An interest and passion for whisky is a strong advantage.
– The enthusiasm and ability to develop your skills as a virtual guide.
– A flexible approach to hours of work over a seven day working week and the year is required and some evening work will be integral to this role.

Please email- Info@deanstondistillery.com