Seasonal

Contract Type: Casual

Grade: FCLW

Salary: £13.64 per hour

Hours: N/A

Location: Rothes Halls, Glenrothes

Job Reference: ON000634

We are OnFife and we know how valuable creativity is to our communities. Whether we’re helping people learn or making them laugh – we’re here to bring people together and make them feel good. Our spaces are some of Fife’s favourite places – from historic buildings to mobile libraries, award-winning new destinations to much-loved community hubs. Museums, theatres, galleries, libraries, and archives – we offer them all. We’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

We’re a Real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities. We have a dedicated training scheme offering professional development opportunities and you can also access our employee discount scheme which offers local and national savings and a range of employee benefits.

The Role

We have an great opportunity to join our operational team as a Catering Assistant at Rothes Halls on a casual basis. You will be part of the onsite catering team undertaking bar duties primarily, although this will extend to support in our busy café area. The role includes serving food and beverages, recording payments, restocking, maintaining cleanliness and hygiene standards and wider team support. You will ensure all working and public areas are kept safe and provide visitor engagement and support to a high level.    

The role will involve working on casual basis including evenings and weekends for covering our Shows.

You can view the full job spec here.

About You

You’ll have previous experience in a similar bar and hospitality role with a knowledge of health and safety requirements, understanding the workings of a catering environment is desirable. You will be a team player who will be energetic, with good literacy and numeracy skills and have a positive and flexible ‘can do’ attitude. You’ll take pride in your working environment and provide a professional and courteous service to visitors.  

How to Apply

If you would like to find out more information about this role before applying, please contact Caroline Livingstone the Assistant Venue Manager for an informal chat. Please email Caroline Livingstone on Caroline.livingstone@onfife.com. When you’re ready to apply, please complete our application form and equal opportunities form and return them to the HR team at hr.fct@onfife.com

The closing date for applications is 17th September 2026

Interviews will take place on Friday 25th September 2026 at Rothes Halls

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

JOB PURPOSE

As a member of Culloden Battlefield’s Catering team, you will be working in a fast-paced and dynamic environment serving a large range of international and local guests. You will work as part of a larger, multi-department team to ensure an unforgettable visitor experience every time.

This role is key to the visitor experience; your role is to put smiles on faces and ensure our visitors have an amazing visit.
Benefits include
• Cycle to Work Scheme – offering excellent discounts on bicycle costs •
• Up to £50 towards the cost of your glasses or contact lenses if you need them for work •
• Staff discounts through Reward Gateway, our online employee discount scheme – offering a variety of discounts on a wide range of high street retail brands •
• 10% discount from the rental price (excluding the booking fee and any other ancillary charges) on all self-catering holiday accommodation managed by our partner Sykes Holiday Cottages
• Your employee card gives free entry to you, any of your children under the age of 18 and one other adult to National Trust for Scotland and National Trust properties, as well as a 20% discount on most purchases in National Trust for Scotland retail outlets.
REQUIRED SKILLS, EXPERIENCE & ATTRIBUTES

Essential

• A warm, friendly and outgoing personality.
• Previous experience in a catering or customer-facing role, delivering impeccable customer care and food safety standards.
• Be responsible and proactive. Ensuring all day-to-day tasks are completed including record keeping and reporting figures, cleaning, preparation and basic administration as required.
• To provide consistently excellent customer service when dealing with high volumes of customers
• Cash reconciliation duties including start and end of day tasks, must have experience handling cash accurately and processing sales
• Be able to take responsibility for your own development and learning.
• Have a flexible approach to working hours and days including working weekend and Bank Holidays as appropriate.
• To work across departments when necessary, supporting the wider Culloden cluster
• Adhering to the property’s quality standards including but not limited to the wearing of uniform, being well presented with a good standard of personal hygiene.
• Ensuring health and welfare of property staff, volunteers, and visitors by adhering to the Trust’s Health, Safety and Environment policies and guidelines. This includes working within the property’s “Safe System of Work” (the system for managing Health & Safety).
• Ensuring Safe systems of work are implemented effectively within all activities

Desirable

• Recognised First Aid Qualification.
• Experience of a Barista-style Coffee Machine and basic knowledge of Coffee types & styles
• SCPLH Qualification Alcohol.
• Knowledge of HACCP & COSHH systems.
• Basic Food Hygiene Qualification (will be expected to undertake if not held)
• Experience in EPOS style till operation.
• Excellent cash handling skills.

DIMENSIONS AND SCOPE OF JOB

Scale:
⦁ Primarily based in the Visitor Centre café working a variety of shift patterns including weekends and early evenings but may involve working across all departments including the external catering trailer.

Financial Responsibilities:
⦁ To adhere to all financial procedures including till operation, banking, and safeguarding of monies: to implement amendments to standard procedure as instructions may dictate.

Health and Safety
• To complete various online learning modules covering all aspects of on-site Health and Safety
• To use personal protective equipment as provided and directed by your line manager.
• Will be a frequent user of catering equipment and cleaning chemicals.
• Expected to work within and ensure compliance with the property’s ‘Safe Systems of Work’ (the system for managing health and safety and to ensure site meets with Health and Safety legislation).
• This role will involve manual handling

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

⦁ Welcoming visitors to the site and interact with them in a friendly, efficient, and knowledgeable manner.
⦁ Welcoming visitors with special needs / impairments and providing a high level of service in accordance with the Disability Discrimination Act.
⦁ Answering visitors’ queries about the sites, education facilities and the local area.
⦁ Promoting National Trust for Scotland brand to include our Membership scheme, events, upselling other properties and any promotional campaigns, being proactive in the selling of Membership and Gift Aid.