Seasonal

Our pace, personality and people make us amongst Scotland’s top visitor attractions. If you’re interested in tourism, travel, international visitors, events, boating and outdoor activities, then this could be the perfect job for you.

Scottish Canals are offering various seasonal and casual opportunities for 2021 with flexible working patterns and hours. Due to the current COVID-19 situation we are not in a position to confirm when contracts may start however we expect these roles to begin late spring/early summer of 2021. There are opportunities across Scotland at world-class destinations like The Falkirk Wheel, The Kelpies and Loch Ness. We may go through a recruitment process with you prior to start dates being confirmed. 

We would ask that in your application, either CV or cover letter, that you indicate which location you are available to work in and whether you would be looking to join as a seasonal employee or casual worker.

In our customer service roles you will be welcoming thousands of international visitors, supplying information and serving customers. Our destination assistants enjoy a wide range of fun and exciting responsibilities. 

To be successful you will have:

Excellent interpersonal skills
A real enjoyment for dealing with the public
A confident, friendly, welcoming, helpful, engaging nature
The ability to deliver a professional service to customers
The drive to work across various disciplines (gift shop, café, tourism, events, etc.)
Good time management and organisational skills
The ability to work well under pressure
A sense of own initiative with the ability to work effectively as part of a team
A flexible approach to the role

JOB PURPOSE
To maximise our visitors’ enjoyment of National Trust for Scotland managed sites by maintaining excellent standards of service, optimising opportunities to generate income and ensuring that the site and its assets are safe and secure.
Specifically, to ensure the smooth and safe operations in Admissions, Tours, Retail, Catering and Events activities making the property the best possible place to visit and work.

Interested applicants should forward a completed application form to the People Department (Applications), The National Trust for Scotland, Hermiston Quay, 5 Cultins Road Edinburgh EH11 4DF, by mail or by email via workforus@nts.org.uk, by first post (i.e. 10.00am) on 23rd April 2021.

Purpose of the role

Day to day management of the Catering Department at Newhailes stables cafe. To help ensure that all targets are met and that all visitors experience the highest level of guest satisfaction during their visit.

Interested applicants should forward a completed application form to The People Department (Applications), The National Trust for Scotland, Hermiston Quay, 5 Cultins Road, Edinburgh EH11 4DF, by mail or by email via workforus@nts.org.uk, by first post (i.e. 10.00am) on 30th April 2021.

PURPOSE OF THE ROLE:

We are looking for enthusiastic, motivated and talented customer focused individuals to join our team at Haddo House.

Situated in the heart of Aberdeenshire, Haddo House is a popular visitor attraction for tourists and locals alike.

Staff should be passionate about delivering outstanding customer experiences to our visitors and guests and able to maximise opportunities to generate income. It’s important that Visitor Service Assistants (VSA’s) ensure the property and its assets are safe and secure. Furthermore, we’re looking for team workers who are also able to use their own initiative and are driven to make a difference.
This role is about creating a 5 star visitor experience and providing outstanding customer service.

Interested applicants should forward a completed application form by email to workforus@nts.org.uk or by post to National Trust for Scotland, 5 Cutlins Road, Edinburgh, EH11 4DF by 30th of April 2021.

PURPOSE OF THE ROLE:

We are looking for enthusiastic, motivated and talented customer focused individuals to join our team at Castle Fraser.

Castle Fraser is a fabulous place for tourists and locals to soak up the atmosphere of old Scotland. Staff should be passionate about delivering outstanding customer experiences to our visitors and guests and able to maximise opportunities to generate income. It’s important that Visitor Service Assistants (VSA’s) ensure the property and its assets are safe and secure. Furthermore, we’re looking for team workers who are also able to use their own initiative and are driven to make a difference.
This role is about creating a 5 star visitor experience and providing outstanding customer service.

Interested applicants should forward a completed application form by email to workforus@nts.org.uk or by post to National Trust for Scotland, 5 Cutlins Road, Edinburgh, EH11 4DF by the 30th of April 2021.

JOB PURPOSE
To maximise our visitors’ enjoyment of National Trust for Scotland managed sites by maintaining excellent standards of service, optimising opportunities to generate income and ensuring that the property and its assets are protected, safe and secure.
Specifically, working to support delivery of our public facilities and services. This role is to ensure the smooth and safe delivery of those everyday services which are available to the general public visiting Mar Lodge Estate. The role will support our rangers, visitor services, events and holiday let activities when required, helping to make the property the best possible place to visit and work.

Interested applicants should forward a completed application form to the People Department (Applications), The National Trust for Scotland, Hermiston Quay, 5 Cultins Road Edinburgh EH11 4DF, by mail or by email via workforus@nts.org.uk, by first post (i.e. 10.00am) on 23rd April 2021.

JOB PURPOSE

To provide operational coordination and supervision of retail, admissions, membership recruitment and visitor services at House of Dun, Montrose in line with the Trust’s policies, priorities, performance standards and targets to contribute to the enjoyment of the property by visitors and members, and help ensure commercial, financial, and conservation objectives are achieved.

A key aspect of this role it to support the commercial performance of the retail offer at House of Dun by encouraging increased turnover and maximizing visitor enjoyment by offering a high quality service based on our customer needs and expectations. This role is essential to deliver excelled performance of retail and admission sales and the profitability delivers a positive contribution to the financial sustainability of House of Dun.

The Visitor Services Supervisor plays a pivotal role ensuring that the management objectives are achieved through excellent customer service, and, with delegated responsibility for retail, events and duty management is very often the “face” of the Trust to visitors and suppliers. As such, s/he directly influences public perceptions of the Trust and is crucial to developing and maintaining the property’s local/national reputation.

The successful candidate will be expected to work weekends

The post holder will be a key holder and expected to provide duty manager cover when required.

Interested applicants should forward a completed application form to the People Department (Applications), The National Trust for Scotland, Hermiston Quay, 5 Cutlins Road, Edinburgh EH11 4DF, by mail or by email via workforus@nts.org.uk, by first post (i.e. 10.00am) on Friday 23rd April 2021.

JOB PURPOSE

As a member of our Visitor Services team your job is to give visitors from across the globe a warm welcome to House of Dun and help generate the income that enables us to care for the property and other National Trust for Scotland properties.

Visiting our Cafés is an essential part of the visitor experience and the role of the Visitor Service Assistant – Catering is to make it a positive and memorable part of a visitor’s day with us.

You will help us maximise sales through excellent customer service and product knowledge, taking a pride in store presentation and effective behind-the-scenes processes.

Interested applicants should forward a completed application form to the People Department (Applications), The National Trust for Scotland, Hermiston Quay, 5 Cutlins Road, Edinburgh EH11 4DF, by mail or by email via workforus@nts.org.uk, by first post (i.e. 10.00am) on Friday 23rd April 2021.

JOB PURPOSE
To provide operational coordination and supervision of catering, visitor services, and events at House of Dun in line with the Trust’s policies, priorities, performance standards and targets to contribute to the enjoyment of the property by visitors and members, and help ensure commercial, financial, and conservation objectives are achieved.

The Visitor Services Supervisor at a Trust property plays a pivotal role ensuring that the management objectives are achieved through excellent customer service and, with delegated responsibility for catering, retail, events and duty management is very often the “face” of the Trust to visitors and suppliers. As such, s/he directly influences public perceptions of the Trust and is crucial to developing and maintaining the property’s local/national reputation.

Interested applicants should forward a completed application form to the People Department (Applications), The National Trust for Scotland, Hermiston Quay, 5 Cultins Road Edinburgh EH11 4DF, by mail or by email via workforus@nts.org.uk, by first post (i.e. 10.00am) on 23rd April 2021.

KEY PURPOSE
Under the direction of the Head Gardener, with supervision from the Gardener, and as part of the property team, assist with the conservation, maintenance and development of the garden and estate to ensure that House of Dun, Montrose and other properties across the Angus Cluster are presented to the highest standards to its visitors and guests.

Interested applicants should forward a completed application form to the People Department (Applications), The National Trust for Scotland, Hermiston Quay, 5 Cultins Road Edinburgh EH11 4DF, by mail or by email via workforus@nts.org.uk, by first post (i.e. 10.00am) on 23rd April 2021.

PURPOSE OF THE ROLE:

We are looking for enthusiastic, motivated and talented customer focused individuals to join our team at House of Dun.

House of Dun is a fabulous place for tourists and locals to soak up the atmosphere of old Scotland. Staff should be passionate about delivering outstanding customer experiences to our visitors and guests and able to maximise opportunities to generate income. It’s important that Visitor Service Assistants (VSA’s) ensure the property and its assets are safe and secure. Furthermore, we’re looking for team workers who are also able to use their own initiative and are driven to make a difference.
This role is about creating a 5 star visitor experience and providing outstanding customer service.

Interested applicants should forward a completed application form to the People Department (Applications), The National Trust for Scotland, Hermiston Quay, 5 Cutlins Road, Edinburgh EH11 4DF, by mail or by email via workforus@nts.org.uk, by first post (i.e. 10.00am) on Friday 23rd April 2021.

KEY PURPOSE
Under the direction of the Head Gardener, to manage and support the maintenance and enhancement of the property, in line with the Property Statement and the other aims and objectives of the National Trust for Scotland.

Interested applicants should forward a completed application form to the People Department (Applications), The National Trust for Scotland, Hermiston Quay, 5 Cultins Road Edinburgh EH11 4DF, by mail or by email via workforus@nts.org.uk, by first post (i.e. 10.00am) on 30th April 2021.