Seasonal

JOB PURPOSE: To provide outstanding animal and customer care, including assisting with the running and interpretation of a 1930s Croft and providing information, guidance, and assistance to all museum visitors in a safe, clean, and friendly environment.

KEY DUTIES AND RESPONSIBILITIES INCLUDE:
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• To assist in the day to day running of a working croft by being responsible for the care of a variety of livestock and crop planting.
• To assist in the day-to-day operation of the museum, by providing outstanding customer care in all areas
• To work on a rota basis within the Stockworker role, including regular weekend and bank holiday working.
• To work collaboratively to support volunteers and placements when required.
• To ensure the museum environment is cared for – buildings, artefacts, facilities and the sites are kept clean and tidy.
• To ensure that all activities are carried out safely.

JOB PURPOSE: To provide outstanding customer care, including information, guidance, and assistance to all museum visitors in a safe, clean and friendly environment.

KEY DUTIES AND RESPONSIBILITIES INCLUDE:

• To assist in the day to day operation of the museum, by engaging with visitors using a variety of techniques; which include first person interpretation, skill demonstrations, cooking, and care for animals as required.
• To work on a rota basis within the interpretive areas of the Township and School.
• To ensure the museum environment is cared for – buildings, artefacts, facilities and the sites are kept clean and tidy.
• To ensure that all activities are carried out safely.

JOB PURPOSE: To provide outstanding customer care, including information, guidance and assistance to all museum visitors in a safe, clean and friendly environment.

KEY DUTIES AND RESPONSIBILITIES INCLUDE:

• To assist in the day to day operation of the museum, by providing outstanding customer care in all areas.
• To work on a rota basis within the reception, shop, sweetie shop and cleaning roles, including regular weekend and bank holiday working.
• To ensure the museum environment is cared for – buildings, artefacts, facilities and the sites are kept clean and tidy.

JOB PURPOSE: To provide outstanding customer care, including information, guidance and assistance to all museum visitors in a safe, clean and friendly environment.

KEY DUTIES AND RESPONSIBILITIES INCLUDE:

• To assist in the day to day operation of the museum, by providing outstanding customer care in all areas.
• To work on a rota basis within the reception, shop, sweetie shop and cleaning roles, including regular weekend and bank holiday working.
• To ensure the museum environment is cared for – buildings, artefacts, facilities and the sites are kept clean and tidy.

JOB PURPOSE
To maximise our visitors’ enjoyment of National Trust for Scotland managed sites by maintaining excellent standards of service, optimising opportunities to generate income and ensuring that the site and its assets are safe and secure. Specifically, to ensure the smooth and safe operations at the Swan Pond, Culzean; keeping the areas clean and tidy as well as safe for our visitors.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES
To maintain excellent standards of site and personal presentation at all times
• The general ongoing operational cleaning of all areas as necessary, play areas, toilet cleaning, emptying waste bins and as appropriate vacuum cleaning, mopping, sweeping, dusting and polishing when required;
• Will include basic grounds work such as sweeping, raking, litter picking, weeding and painting as well as car parking duties when required;
• Ensuring site is ready to open and welcome visitors by the set opening time;
• Wearing correct uniform, name badges, or PPE as required.
• Reporting all instances of damage and wear and tear issues promptly to your line manager;
• Working in harmony with other departments; housekeeping, gardening, grounds maintenance and site repair employees/contractors.

To provide a consistently high standard of visitor care at all times
• Welcoming visitors to the site and processing their admission/retail or catering purchase in a friendly, efficient and knowledgeable manner;
• Welcoming visitors with special needs / impairments and providing a high level of service in accordance with the Disability Discrimination Act;
• Welcoming International visitors and aiding with specific needs.
• Welcoming groups in an efficient and warm manner
• Answering visitors’ queries about the site, education facilities and the local area;
• Providing information about the site, its history, contents, offers and merchandise;
• Promoting National Trust for Scotland brand to include our Membership scheme, events, upselling other properties and any promotional campaigns, being proactive in the selling of Membership and Gift Aid.

Health and Safety
• To ensure site meets with Health and Safety legislation in liaison with your department manager.
• To ensure that visitors vacate the site at close of business and that the site is secured at end of day.
• To use personal protection equipment as provided and directed by your line manager.

Thank you for your interest in the post of steward with Historic Environment Scotland, based at Stanley Mills and Meigle Museum. This is a fixed term appointment and pensionable appointment.

The post holder will be responsible for delivering the highest standards of visitor experience across sites in the Central Mid district/at Stanley Mills and Meigle Museum working across all areas, including in the shop, admissions area and outside.

Contract: Fixed Term until 30th September 2022

Working Hours: 22.2p/w

Job Purpose:
Take an active role in the day to day operation in all aspects of the venue (front desk, galleries, café and gift shop), working as part of a team to ensure successful delivery of services to the public.

Below is a range of tasks you will be required to perform in the role. You will be trained on all aspects, with rotation of duties managed through the staff rota.

Duties include:
1. To champion a world class visitor experience at all times and act as a role model for exceptional service.
2. Undertake reception duties, (eg admission of members of the public, dealing with enquiries, process bookings, dealing with retail sales, maintain and monitor records, etc)
1. Work in the Visitor Centre shop actively upselling products, re-stocking shelves and ensuring general up keep of the area.
2. Work in the visitor centre café preparing and serving light meals, snacks, hot and cold beverages.
3. Control stock rotation and manage stock levels in café
4. Manage stock inventory for retail and visitor materials.
5. To proactively encourage donations, take every opportunity to upsell events, café and shop facilities, including corporate events and group bookings.
6. Accurately deliver GTOS Visitor Centre and local visitor information using a range of resources including, on site materials and digital tools.
7. Follow daily cleaning and housekeeping tasks associated with maintaining an excellent customer service experience, including but not limited to; clearing tables and disposing of food waste, washing up, cleaning of equipment, stores, customer toilet checks throughout the day, stairwell and lift clean and clear of any debris, welcome area outside building is clean as well as all public facing areas of the visitor centre.
8. Assist with development of profitable retail operations and excellent customer service.
9. Assist with the proper security of the venue, including key holding duties.
10. In line with legal and operational guidelines, process cash, cheque and card transactions, bank income and complete daily and weekly income records
11. Assist at events including private views, education activities and group visits
12. Undertaking minor maintenance/ repairs as directed to the displays, fixtures and fittings, including replacing light bulbs (where possible), monitoring environmental conditions (where appropriate) and ensuring that all matters of significance are recorded appropriately and reported to the Centre Manager for attention
13. Build and maintain good working relationships with colleagues within the organisation
14. Comply with, and ensure compliance with, all Live Borders policies and procedures
15. Ensure services meet Health and Safety standards established by Live Borders
16. As an employee you must take reasonable care for health and safety of yourself, other employees and anyone else who may be affected by your work activities carried out.

Contract: Flexible – varied hours

Dundee Science Centre is currently looking for confident, exceptional communicators to join our team to fulfil the key role of Science Communicator in a part-time capacity.

You will be part of a team responsible for the smooth operation of Dundee Science Centre’s programmes and services on a daily basis, supporting the Visitor Experience Leader (VEL). You will support the wider team in science communication and ensure the quality of delivery by team members meets audience expectations and standards. Primary objectives will be championing enhanced visitor engagement, ensuring that audiences have an enjoyable, safe, and inspiring experience.

You will be an ambassador for and the public face of Dundee Science Centre. You will be an excellent communicator and an effective team player with the ability to multi-task. Your main function will be to interact with all visitors in a friendly, outgoing manner ensuring an exceptional experience.

You may at times be responsible for: developing high quality science, technology, engineering, and mathematics (STEM) programmes across all audiences in a blended approach with a key focus on digital, in-centre, outreach and in homes in line with Dundee Science Centre’s key aims and objectives, alongside local and national government initiatives, and priorities.

You will be an advocate for Inclusion & Diversity, contributing to the development of DSC’s widening access strategies creating a culture of inclusion for our team and audiences.

The successful candidates will have a positive, resourceful, and confident nature with the ability to work independently and play a key role across the organisation. You will have an excellent knowledge and understanding of visitor engagement.

You will work flexibly within the Dundee Science Centre team; hours of work to be discussed, flexible working will be considered, and weekend and evening work will be required.

To apply for the post, please submit your CV and a covering letter, clearly indicating your suitability for the role. Applications should be sent to:

Email: recruitment@dundeesciencecentre.org.uk

Applications to be submitted by 6pm on Monday 9th May 2022 with interviews taking place week beginning 16th May 2022; no alternative dates are available.

We’re recruiting folk to develop and deliver simple activities that engage and entertain visitors to Almond Valley. During the course of the summer holidays we’ll be running Summertime Discoveries; a daily programme of informal activities and demonstrations that families can join in or leave as they wish during the course of their visit. Most sessions take place outdoors and might involve animals on the farm, our vegetable crops, our woods and green spaces, or relate to our museum collections. Activities will be simple, satisfying and suited to primary-age kids, often involving easy crafts, observations, stories and experiments

We’re looking for people who are good with people, and find it easy to communicate their insight and enthusiasm to younger visitors. They will be practical, empathetic and engaging, with the necessary confidence, presence and communication skills. They are likely to have specialist interests, qualifications and skills in areas that will be relevant to the programme; and might be from a scientific or a creative background.

These fixed-term appointments will extend from mid-June until the end of August, with the expectation that candidates will be generally available throughout this period. A 40 hour week will be worked, five days in seven, @ £9.50 p/h or minimum wage. Explainers will prepare and deliver these public activities and attend to any other visitor service duty that may be required

Applications are invited for Visitor Operations & Customer Service Staff with Historic Environment Scotland based at Stirling Castle.

This is an exciting opportunity to work for the lead body responsible for the historic environment in Scotland. You will be actively involved in work which supports providing the best experience for our visitors – ranging from: greeting our visitors in the car park, selling admission tickets and processing online bookings. You will play a key role in ensuring that every visitor has an enjoyable and informative visit.

We are looking for someone who enjoys interacting with diverse groups of people, who has a passion for customer service and who would thrive in a fast paced and constantly changing workplace.

We have a number of positions available within our Admissions Team. These are all part year permanent, part time and pensionable appointments which will include working weekends and public holidays:-

* 27.5 hours per week for 22 weeks
* 25 hours per week for 26 weeks
* 25 hours per week for 24 weeks
* 11 hours per week (Saturday & Sunday) for 20 weeks
* 25 hours per week (fixed term only) for approx. 19 weeks

Closing date for applications is noon on Wednesday 4th May 2022 with interviews expected to take place w/c Monday 16th May 2022.

Applications are invited for the position of Steward with Historic Environment Scotland based at Doune Castle.

This is an exciting opportunity to work for the lead body responsible for the historic environment in Scotland. You will actively be involved in work which supports providing the best experience for our visitors – ranging from greeting our visitors, the processing of admission and retail sales and ensuring that every visitor has an enjoyable and informative visit.

These are part year permanent, part time and pensionable appointments working on average 22.2 hours per week for a period of 26 weeks which will include weekends and public holidays.

Please refer to the job description for further information about the role.

Closing date for applications is noon on Wednesday 4th May 2022 with interviews expected to take place w/c Monday 16th May 2022.

CONTEXT

Threave is one of the National Trust for Scotland’s top ten most visited attractions. The garden is made up of many landscaped features and themed areas including a Secret Garden, Rock Garden, Sculpture Garden, a variety of different water features, Azalea walk and heather beds, a one-acre traditional working walled kitchen garden, orchard, large nursery with new glasshouse facilities, extensive woodland garden and broad variety of themed beds and borders planted with a large and diverse collection of plants. Threave provides a perfect location for the Trust’s School of Heritage Gardening, offering a wide variety of horticultural experience in both traditional and modern gardening techniques.

JOB PURPOSE

Under the direction of the Head Gardener/Assistant Head Gardener, to ensure that the garden and estate are managed and maintained to a high standard in line with the aims and objectives of the National Trust for Scotland.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

1. Assisting with general horticultural duties to the required standards expected by the Trust and for the maximum safety of, and enjoyment by, visitors. Activities may include:
a. Grass-cutting, strimming, hedge-cutting and raking/collection
b. Assisting with glasshouse duties
c. Hand-weeding of beds and borders
d. Vegetable beds and harvesting/growing produce
e. Planting out ( under direction of staff)
f. Application of mulches

2. Assisting with general property maintenance duties and for the maximum safety of, and enjoyment by, visitors. Activities may include:
a. Refuse disposal / litter picking if required
b. Raking gravel paths

3. Assisting as required with the general enjoyment of the gardens and estate by:
a. Responding to general visitor enquiries
b. Assisting at events held within the garden or on the estate

4. Working with the full time staff to foster positive relationships with visitors and promoting the work of the Trust.

5. Working alongside volunteers, seasonals and trainees.

6. Ensuring compliance with the Trust’s health, safety and environment policies and procedures to ensure the safety of staff, volunteers and visitors. This includes recognition of the Trust’s environmental policy with respect to sustainable gardening policies.

This role does not require you to undertake a criminal records check.