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Seasonal

Your role of Steward at Historic Environment Scotland will be a part year permanent position, running from Easter until the end of September each year. The likely start date for this role is in March 2024.

Are you looking for a flexible seasonal job that is both fun and unique? You’ll get a unique view into Scotland’s rich history and gain valuable experience in the tourism industry and help bring Scotland’s dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to Bute and Port Glasgow through the season.

You will have the opportunity to work at:

Rothesay Castle: unique among Scottish castles for both its early date and unusual circular plan. It’s also famous for its close links with the Stewarts – both while they were hereditary high stewards and, from 1371, a royal dynasty. To this day, the heir to the throne still has the title Duke of Rothesay.

Newark Castle: Newark Castle was for a long time hidden behind the giant cranes and sheds of the Clyde’s great shipyards. Only recently has it re-emerged to take its rightful place in the townscape of Port Glasgow.

Glasgow & Strathclyde is a vibrant area of Scotland, encompassing 21 sites from Dunbartonshire to Ayrshire, including Glasgow and Lanarkshire. Our team works across a wide range of sites including castles, cathedrals, and gasworks. As a steward, you are key to enhancing the experience of our visitors by engaging with them about all aspects of our unique sites.

Your role of Steward at Historic Environment Scotland will be a seasonal position up until 30th September. The likely start date for this role is in mid-March 2024.

Are you looking for a flexible seasonal job that is both fun and unique? You’ll get a unique view into Scotland’s rich history and gain valuable experience in the tourism industry and help bring Scotland’s dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to Cairnpapple Hill during the season.

Cairnpapple Hill is one of the best known prehistoric sites on mainland Scotland. As well as exploring the significant history, visitors are invited to take in the stunning views across the Forth Valley and beyond. As a steward, you are key to enhancing that experience by engaging with visitors about all aspects of the site.

Cairnpapple Hill sits within Lothian District, which is made up of 7 staffed sites and 27 unstaffed sites. Nearby properties include Linlithgow Palace, Blackness Castle and Kinneil House.

Benefits of working with HES

– A generous holiday allowance of 25 days holidays + 11.5 public holidays per year (pro-rata for employees)
– A Civil Service pension which means you will receive an employer contribution of 27% of your annual salary
– Free entry to Historic Environment Scotland sites (with up to three guests) and all English Heritage, Manx and Cadw properties
– Discounts on 100’s of online retailers
– Interest free loans for bicycles and annual travel passes

Your role of Steward at Historic Environment Scotland will be a seasonal position up until 30th September. The likely start date for this role is in mid-March 2024.

Are you looking for a flexible seasonal job that is both fun and unique? You’ll get a unique view into Scotland’s rich history and gain valuable experience in the tourism industry and help bring Scotland’s dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to Cairnpapple Hill during the season.

Cairnpapple Hill is one of the best known prehistoric sites on mainland Scotland. As well as exploring the significant history, visitors are invited to take in the stunning views across the Forth Valley and beyond. As a steward, you are key to enhancing that experience by engaging with visitors about all aspects of the site.

Cairnpapple Hill sits within Lothian District, which is made up of 7 staffed sites and 27 unstaffed sites. Nearby properties include Linlithgow Palace, Blackness Castle and Kinneil House.

Benefits of working with HES

– A generous holiday allowance of 25 days holidays + 11.5 public holidays per year (pro-rata for employees)

– A Civil Service pension which means you will receive an employer contribution of 27% of your annual salary

– Free entry to Historic Environment Scotland sites (with up to three guests) and all English Heritage, Manx and Cadw properties

– Discounts on 100’s of online retailers

– Interest free loans for bicycles and annual travel passes

Your role of Steward at Historic Environment Scotland will be a Part Year Permanent position with hours up to 30th September 2024 the likely start date for this role is in March 2024.

Are you looking for a flexible seasonal job that is both fun and unique? You’ll get a unique view into Scotland’s rich history and gain valuable experience in the tourism industry and help bring Scotland’s dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come during the season.

You can work at one of the following attractions:

• Jedburgh Abbey – Local landmark with Romanesque and early gothic architecture.
• Melrose Abbey – Burial place of the Heart of Robert the Bruce.
• Dryburgh Abbey – a romantic rural ruin and final burial place of Sir Walter Scott and Earl Haig.
• Hermitage Castle – One of the most sinister and atmospheric castles in Scotland.

The Scottish Borders is home to some fantastic and unique attractions, the iconic Border Abbeys in Melrose, Jedburgh and Dryburgh alongside the atmospheric Hermitage Castle.

Together these attracted around 80,000 visitors in 2023.

Benefits of working with HES

– A generous holiday allowance of 25 days holidays + 11.5 public holidays per year (pro-rata for employees)
– A Civil Service pension which means you will receive an employer contribution of 27% of your annual salary
– Free entry to Historic Environment Scotland sites (with up to three guests) and all English Heritage, Manx and Cadw properties
– Discounts on 100’s of online retailers
– Interest free loans for bicycles and annual travel passes

Job Title: Casual Museum Assistant

Contract Type: Casual

Hourly Rate: £12 – £12.59 plus unsociable enhancements

Grade: FC03

Location: St Andrews Museum

Job Reference: ON000458

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild. We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting.

As we are an accredited Living Wage employer paying the Scottish Local Government Living Wage, we guarantee that you will always earn more than the National Minimum Wage regardless of your role in the organisation.

We also offer a local government pension scheme, generous holiday allowance and flexible working opportunities. Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role

We have an exciting opportunity for Casual Museum Assistants to join our team at St Andrews Museum. Your days and hours will be a valuable contribution to our teams’ work pattern and will flex to meet the needs of the business. This will include weekday, weekend and occasional evening work for specific events. You’ll ensure that every visitor to St Andrews Museum has a memorable visit. You will adapt to, and acknowledge the diversity of our visitors and what they aim to get out of their visit to the venue.

You can view the full job description on our current vacancies page on our website.

About You

You’ll ideally come from a visitor/customer service background, but it’ll be your enthusiasm for helping others and devotion to customer care that makes you really stand out. Naturally good with people, you’ll be able to put customers of all ages and backgrounds at ease, whilst helping to promote the venue, its activities and events. Your passion for history, culture and community engagement will be apparent. You will be organised, efficient and thrive on variety. It goes without saying you’ll need excellent numeracy, literacy and communication skills, but you’ll also need excellent administration skills, and the processes involved with ensuring the security and operation of the venue.

How to Apply

If you would like to know more about these opportunities, please contact Judith Hunter for an informal chat.

When you’re ready to apply, please download and complete the application form and return this along with a completed equal opportunities form to our HR Team. The application pack can be downloaded on our current vacancies page on our website.

The closing date for applications is 9am on Thursday 7 December.

We are an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

November – March 2024
Part-time, 16 Hours (12.00-16.00)
Salary £22,845 per annum pro rata (Band8)
Plus generous benefits package

About the role

Every day we create connections with our visitors and our colleagues. From world class art and sculpture trails to relaxing cafes, stylish shops, and a varied events programme, our four amazing Galleries based in the heart of Edinburgh have plenty to inspire people.

If you have proven Retail or customer service experience, we want to hear from you. You must be passionate about providing the best possible experience every time you engage with our visitors. You’ll be outgoing and enjoy making our visitors feel welcome.

The difference you’ll make

In all that you do, you’ll support the Retail Team by providing excellent direct customer services. Reporting to the Shop Manager your responsibilities will include:

Working flexibly undertaking a range of tasks including providing customer information, counter sales, cash taking and till operations, ensuring high standards of customer service in keeping with our standards, aims, and objectives.

Developing and maintaining a thorough knowledge of all products to be able to identify features and benefits and introduce appropriate linked sales.

Contributing to the achievement of sales targets by proactively promoting NGS shop products and/or tickets.

Ensuring the security of NGS cash, stock, equipment, and property within the shop/ticketing area.

Maintaining the standards of merchandising, display and housekeeping required.

Carrying out ticketing and/or shop administration procedures and activities including maintaining records of stock transfers and adjustments, banking procedures, purchase order procedures, stock records and cashing up tills.

Receiving, checking, and pricing deliveries, ensuring that stock is well maintained and securely stored.

Assisting the Shop Manager and/or Supervisor to improve customer service, selling and retailing standards and shop performance generally through providing customer feedback and contributing ideas to improve the performance and smooth running of the shop.

Checking tickets upon entry to the exhibition to ensure the ticket is valid and assisting visitors as necessary.

To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

Proven experience of working within a retail or customer services environment.

Knowledge of visual merchandising.

Previous cash handling experience.

Ability to deal positively and effectively with customer enquiries.

Good interpersonal / communication skills and a helpful manner.

Experience of using administrative procedures relevant to a shop environment.

Good numeracy skills with high standards of accuracy and attention to detail.

Ability to plan and prioritise tasks.

Winter seasonal role – must be available to work over Christmas and New Year (NB we are closed Christmas Day and Boxing Day). You will be working in the distillery bar, reception and shop, and be supporting the wider Brand Home team with experience set up and clear down.

Hosts are responsible for providing a world class service to guests at Holyrood Distillery. Working within our on-site bar, shop and reception; actively promoting and selling our brand, products, and experiences as well as assisting with the setting up and clearing down of tours and experiences.

They will have responsibility for processing tour bookings, the sale and up-sale of spirit and shop products, tastings, pouring and presenting drinks, and maintaining stock and presentation standards across all areas of the Brand Home.

Must be a genuine people person, able to build quick rapport. Calm when under pressure, with the confidence and ability to respond to unexpected situations professionally, and to seek advice and support when required.

Please see the attached Job Description for more information

JOB PURPOSE

As a front-line member of the Engagement team your job is give an amazing welcome and tell the stories of the Culloden Cluster sites. This includes Abertarff House, Hugh Miller’s Cottage and Culloden Battlefield. You will be working in the gallery delivering handling workshops, delivering daily tours in the peak season, costumed presentations and facilitating school and military programmes as well as supporting in other departments.

This role is key to the visitor experience; your role is to put smiles on faces and ensure our visitors have an amazing visit.

We are gearing up for the festive season and want to hear from cheery individuals who can meet and greet visitors to our enchanting Christmas Grotto.

• Are you upbeat and confident, with the ability to make our visitors feel comfortable?
• Can you demonstrate the maturity required to care for the wellbeing of our younger visitors and make their experience truly magical?
• Do you have experience of providing excellent customer service?

This is a seasonal position from 24th November to 24th December and weekend working is essential. Hours of work will vary with shifts usually starting around 9am and ending at 6pm.

Interested? Please email your CV and covering letter to the recruitment team at recruitment@buccleuch.com.

The closing date for applications is 14 November.

Please view our privacy policy at http://www.dalkeithcountrypark.co.uk/privacy/

The role

Providing a first-class service to visitors to the RZSS Edinburgh Zoo’s winter event in a varied and exciting role engaging with customers/visitors ensuring a high standard of customer service at all times. The Events Assistant will cover a variety of posts relating to the Winter Village event, from processing sales in the market, helping with the grotto and overseeing the skating rink.

The posts are zero-hour contracts with scope for part-time and full-time hours. The role is for 6 weeks from 27 November 2023 – 7 January 2024.

Some of the things you’ll do:

Events customer service:

Provide first-class customer service by maintaining a positive, welcoming environment, proactive and helpful attitude to all visitors at all times.
Act as a point of contact for visitors at the event and escalate any feedback to the event duty manager.
Engage with visitors and process transactions (ticketing, retail, skate hire).
Operate admissions systems efficiently and effectively to both sell and upsell products.
Operate the tills efficiently and assist with the counting and recording of monies to agreed standards.
Respond to unexpected situations in a professional manner and seek advice and support from line/event duty manager when required.
Occasionally provide assistance in other operational areas (including for example wider events and experiences at the zoo).
Building on previous experience share ideas and suggestions to increase revenue and minimise impact on the environment.
Events safety:

Ensure the event area is maintained to the highest standard, ensuring stocks are regularly replenished, all areas are clean and clear, all products are displayed and merchandised as directed.
Ensure visitors are adhering to rules relating to health and safety.
General and Compliance:

Ensure compliance with RZSS’s policies, procedures and guidelines, together with all relevant regulatory and statutory requirements
Engage with the RZSS appraisal system, and demonstrate commitment to our values, behaviours and your continuous personal development
Perform other reasonable duties and/or projects as directed by your Manager
What we’re looking for:

Individuals passionate about events and customer service
Accurate numerical reasoning skills and attention to detail.
Experience in use of electronic cash till.
Providing first-class customer care and service, including dealing with customer queries.
Previous work in a range of visitor experience and event activities.
Please see the role profile for further information on what the role involves and essential/desirable criteria.

Shortlisting of applications and interviews for this position will take place while the advert is live; the advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications as quickly as possible.

Interviews will take place on Tuesday 24 October 2023

This October we have a host of spooktacular Halloween happenings taking place at Dalkeith Country Park from the Curiously Creepy Pumpkin Patch to Spooky Storytelling.

We want to hear from enthusiastic and energetic individuals to help us deliver our programme of events and activities. You will enjoy getting creative, keeping our young visitors engaged with storytelling and range of spooky activities!

• Are you friendly with a professional approach to work?
• Can you demonstrate excellent interpersonal skills and the ability to interact confidently with a wide range of people?
• Do you have strong customer service skills and understanding of the individual needs of our visitors?

Hours of work will vary and will include weekends. While similar experience would be desirable, it’s more important that you can demonstrate a positive attitude and are great with people.

Interested? To apply, please email your CV and a covering letter to recruitment@buccleuch.com.

The closing date is 9 October.

Please view our privacy policy at www.dalkeithcountrypark.co.uk/privacy/

Join our team as a Tour Guide at The Real Mary King’s Close

The Real Mary King’s Close is buried deep beneath Edinburgh’s Royal Mile. On their fully guided tour, guests follow Edinburgh’s past residents in these underground alleyways and hear the real stories of the people who lived, worked and died there. Join us to experience over 400 years of history and unlock the secrets of Edinburgh’s only preserved 17th-century street.

An opportunity has arisen to contribute to the further success of this attraction and we require a Tour Guide and Guest Services Team Member. Through our exceptional training programme, you will have the skills to lead our guided tours as well as greeting guests, processing bookings and working in our café.

As a Tour Guide, you will deliver an exceptional experience ensuring all of our guests take away lasting memories.

Using a mix of expert knowledge and humour, you will be hosting and delivering scripted content with an injection of your own creative flair. We are looking for people who enjoy being centre stage and bags of personality is a must. This role will offer the right candidate the opportunity to be part of a team to have fun delivering exceptional guest experience.

The role also includes assisting with private evening hire and event operations as and when required.

We are looking for team members with sparkle and passion, that are genuinely interested in providing high quality guest service and telling the stories of our unique attraction. A team playing attitude is a must.

In return, we will invest in your career. We offer:

Support from a Wellness Group – with monthly events
Access to ASVA Cards
An additional day off for your birthday
Healthcare Cash plan scheme and much more…

Contract: Zero Hour Fixed Term Contract Available (1st October – 5th November ) Inclusive of Weekdays, Weekends & Evening work .

We ask that all candidates have availability to work weekends and late nights.

Salary: £10.52 per hour

A full Job Description can be downloaded from our website.

Need more inspiration to apply? Here is what our current team have to say about working at The Real Mary Kings Close (figures from our April 2023 engagement survey): 87% of our team are proud to work for The Real Mary Kings Close so we can guarantee you will be joining a passionate team!

We look forward to reviewing your application!

Please note that the closing date for this role is the 1st of October 2023 and interviews will be scheduled on Tuesday 26th September or Friday 29th September 2023 .