Seasonal

Scottish Canals is looking for Destination Assistants – Welcome Hosts to join our friendly team at The Falkirk Wheel!

We are looking for passionate, enthusiastic, and motivated individuals to join our team and work with us over our Summer to Autumn 2024 season.

If you’re interested in tourism, travel, events, food & drink, boating and outdoor activities, then this could be the perfect opportunity for you.  We have seasonal and casual contracts available with a degree of flexibility around working patterns and hours.

Our pace, personality and people make us amongst Scotland’s top visitor attractions. From welcoming thousands of international visitors, serving customers and creating memorable experiences, our Destination Assistants enjoy a wide range of fun and exciting responsibilities. 

You will assist customers with purchases, supply information, keep our attractions looking their best and help to ensure our visitors have a 5-star trip to remember. The role will involve customer service, cash handling, replenishment of the gift shop, and the preparation of food and drink.

Full uniform and training will be provided.

Key Duties Include:

Greeting customers as they enter our visitor centre
Checking people in for boat trips
Selling boat trip tickets
Signposting guests
Assisting Travel Trade
To be successful you will have:

Excellent interpersonal skills
A real enjoyment for dealing with the public
A confident, friendly, welcoming, helpful, engaging nature
The ability to deliver a professional service to customers
The drive to work across various disciplines (gift shop, café, tourism, events etc.)
Good time management and organisational skills
The ability to work well under pressure
A sense of own initiative with the ability to work effectively as part of a team
A flexible approach to the role

Previous experience in a similar role is welcomed, but not essential.

This role attracts a salary of £12.13 per hour. You will work on a rota which may include weekends and bank holidays.

Apply with us for an opportunity to attend a Seasonal Recruitment Open Day at Edinburgh Castle on Wednesday 24th, Thursday 25th or Friday 26th July.

Please note the open days on Wednesday 24th and 25th July are now full. Any applications received from 15/07/24 until the closing date at midday on 18/07/24 will be considered for a place at an open day on Friday 26th July.

The team at Edinburgh Castle welcome millions of visitors both locally and internationally. As Scotland’s number one visited paying attraction, we inform, entertain and educate on Edinburgh Castle’s rich and vibrant history. Here at the Castle, we are on the lookout for enthusiastic, customer-driven individuals to join us for the remainder of our busy Summer months from now until 30 September 2024. We have part-time and full-time hours available. Both will include weekend working.

Seasonal employment opportunities available are within our Admissions and Retail Teams:

Admissions team
As part of this team, you’ll offer a friendly welcome at the start of every visitor’s journey. Assisting with ticketing options, access advice and providing an overview of the site are just a few of the day-to-day jobs that you would carry out as part of this team. Through site knowledge and a warm demeanor, you’ll be an ambassador for the Castle and the wider estate.

Retail team
In this team, you’ll use your product knowledge and offer a friendly and professional service to visitors, you’ll work with your colleagues to contribute additional income for the estate. Artisan and locally made products are a key element to the retail offering.

*How can I apply?*

Complete the application form on our website, where you will provide some information about yourself and we’ll ask you to provide a paragraph on how you meet the essential requirements of the role (up to 250 words). If your application meets the requirements, you’ll then be contacted by one of the team to assign you a slot to come and meet with us to find out more about our roles and attend a short interview.

*PLEASE NOTE THAT THE METHODS OF APPLICATION SECTION IN THE ‘GUIDANCE FOR APPLICANTS’ DOCUMENT ON OUR WEBSITE IS NOT APPLICABLE FOR THIS APPLICATION PROCESS*

Interested?

You can download the full job description via our website and submit your application for the chance to secure one of these exciting seasonal opportunities this Summer!

Scottish Canals is looking for Activities & Events Assistants to join our friendly team at The Falkirk Wheel!

We are looking for passionate, enthusiastic and motivated individuals to join our team and work with us over our Spring to Autumn 2024 season.

The Falkirk Wheel offer a range of outdoor activities to schools, groups and families, including; archery, bushcraft, canoeing, combat archery, e-boats, mini golf, stand up paddle boarding and team challenges. We also coordinate seasonal and ad-hoc events and we need creative candidates to help us deliver more! We have casual contracts available with a degree of flexibility around working patterns and hours.

Our pace, personality and people make us amongst Scotland’s top visitor attractions. From welcoming thousands of international visitors, serving customers and creating memorable experiences, our Activities & Events Assistants enjoy a wide range of fun and exciting responsibilities. 

If you are looking to start or continue your journey as an outdoor instructor or working in events, then this could be the perfect opportunity for you!

Full uniform and training will be provided.

To be successful you will:

Bring a positive can-do attitude and a passion for the great outdoors!
Demonstrate pride in your professional appearance, workspace and delivering exceptional customer service at all times
Work as part of a close-knit, hardworking team in a fast-paced environment
Strong communication skills to engage with a variety of customers
Excellent organisational and multitasking skills
Ability to work both independently and collaboratively within a team
Detail-oriented with a proactive approach to problem solving
May have sales and administration experience

Key Duties Include:

Assist in the planning and organisation of outdoor activities and events
Work collaboratively to deliver the day-to-day activities operation and coordination of bookings
Prepare for and deliver safe, fun activity and events experiences for our customers of all ages
Identify and contribute creative ideas for enhancing the overall experience and appeal of our activities and events
Maintain and organise equipment inventory to good working order and ensure storage facilities tidy
Uphold safety standards and protocols, prioritising the wellbeing of self and participants
Assist with administration duties including email enquiries, bookings, sales and marketing

You may possess the following qualifications:

Outdoor First Aid
BC Paddlesports Instructor or Leader
Archery GB instructor
Previous experience in a similar role is welcomed, but not essential as training can be offered.

This role attracts a salary of £12.13 per hour. You will work on a rota which may include weekends and bank holidays.

A PVG certificate is essential for this role and successful applicants will be assisted in their application.

Hours: Full Time (40 Hours per week/any 5 days out of 7, between the hours of 7am and 7pm)
Duration: Temporary
Pay: £12.60 per hour

The Royal Yacht Britannia is an award-winning, five-star visitor attraction and exclusive evening events venue in Edinburgh, which employs more than 160 staff. This former floating palace of Queen Elizabeth II, usually attracts circa 350,000 visitors a year from around the world, and would normally host circa 100 exclusive evening events per annum.

Britannia provides an exceptional experience for visitors. This dedication to excellence has led to the Royal Yacht being rated as Tripadvisor’s No.1 UK Attraction (AGAIN), and the top 1% in the world in its category.

Our Visitor Experience department is dedicated to ensuring that visitors receive the highest level of customer experience possible and we are looking for a Housekeeper to join the team.

Reporting directly to the Housekeeping Team Leader, key responsibilities will include:

– Ensuring that the Britannia tour route and Visitor Centre are cleaned to a high standard and maintained throughout your shift.
– Safe use and storage of all equipment and chemicals required to maintain the cleanliness of the tour route and Visitor Centre.
– Assisting with any other duties, as required by the Housekeeping Team Leaders and Visitor Experience Managers.

The ideal candidate will enjoy a varied role and be committed to delivering high standards in Housekeeping, have a friendly, can-do attitude and a desire to help and assist staff and visitors alike.

Company benefits include:

– 10% employer pension contribution with a choice to contribute up to a further 5% yourself, which would then be matched by us as well! (So 20% potential contribution to your pension).
– 33 days pro-rata annual holiday entitlement.
– Life Assurance.
– Complimentary tickets.
– Staff discount in the Gift Shop, Royal Deck Tearoom & The Lighthouse Restaurant & Bar aboard Fingal.
– Free car parking for staff.

If you feel you have the personality, skills and experience we are looking for, then we would love to hear from you.

Please send your CV outlining why you feel you would be suitable for the role of Housekeeper to: recruitment@tryb.co.uk or postal applications to:

Sarah Thomson
Visitor Experience Manager
The Royal Yacht Britannia
Ocean Drive
Leith
Edinburgh
EH6 6JJ

Closing date: 15 July 2024

No agencies please.

Please note, due to the volume of applications we receive, we are unable to respond to unsuccessful candidates. If you have been selected for interview you will be contacted directly.

Dalkeith Country Park is a truly special place. On the outskirts of Edinburgh, our beautiful 1,000-acre Estate is home to Restoration Yard’s gorgeous restaurant, The Kitchen. The catering team are passionate about creating memorable moments, whether our guests are with us for a spot of lunch, coffee & cake, or celebrating their wedding day. As well as our beautiful restaurant we also have the Coffee Shop, Larder, Cabin and many other pop-up outlets throughout the year to cater for our wide range of guests.

We are looking for enthusiastic Baristas and F&B Assistants who want to help our passionate team to provide an exceptional service to our guests over the busy summer season.

What skills are required? With a passion for providing great customer service you will be a hardworking, confident, friendly and welcoming team player who can work effectively in a fast-paced environment and communicate effectively with others. You should have experience in a similar hospitality role, a positive attitude and great people skills.

Why work for us? Unlike many hospitality businesses, we work mostly in the daytime, offering a healthier work life balance and sociable hours to fit around your life. Our colleagues tell us they are proud to work here and value our commitment to their wellbeing.

If you want the opportunity to develop while working in a fun environment with like-minded people, then we want to hear from you! Weekend working is essential to cover our busiest times. We have a variety of seasonal, full-time and part-time shifts available depending on your availability. Find out more about what we do and about working for us at www.restorationyard.com.

Interested? Please email a copy of your CV and covering letter to our recruitment team at recruitment@buccleuch.com indicating what hours you are available to work.

The closing date for applications is 12 July.

Please view our Privacy Policy at https://www.restorationyard.com/privacy-policy/

ASAP to 1 September

Dalkeith Country Park has been enjoyed by visitors for 120 years and its woodlands, riverside trails, cycle tracks and events calendar are valued by locals and visitors from afar. It is home to Fort Douglas, an exciting children’s adventure park and Restoration Yard, a unique stable yard conversion comprising a retail space, restaurant, food hall and wellness space.

This summer, we will welcome visitors back to our campsite to enjoy our beautiful park, as well as the many other visitor attractions that Edinburgh and the surrounding area has to offer. We are looking for a Cleaner to help keep our fantastic site clean and tidy. You will be responsible for maintaining toilet and shower areas to a high standard, keeping bin areas and paths litter free, and helping out in other areas as required.

• Can you demonstrate a professional and friendly approach?
• Do you have a ‘can do’ attitude and flexible approach to work?
• Are you a team player with some cleaning experience?

Working hours will vary, and we expect you will be required to work 4 to 5 days per week, including weekends. This is a seasonal position ending on 1 September.

Interested? Please email your CV and a covering letter to recruitment@buccleuch.com.

The closing date for applications is 28 June.

To view our privacy policy please visit http://www.dalkeithcountrypark.co.uk/privacy/

The role

Works across one site (RZSS Highland Wildlife Park).
Assists other senior staff members in planning the route for the staff transport bus.
Drives the tour bus (8 seater) for the reserve tour guide and booked visitors.
Drives the shuttle bus for visitors between HWP and Aviemore and assists with the promotion of HWP
Performs maintenance checks and cleans the transport bus/s

Some of the things you’ll do:

Drive the bus to/from agreed pick up points as required, maintaining records of driving hours, distance travelled, ensuring compliance with legal requirements, health & safety regulations.
Undertake fuelling, oil checks and regular maintenance checks.
Keeping appropriate records and reporting maintenance requirements to enable them to be dealt with as appropriate.
Perform a daily check of the vehicle prior to driving.
Work with the Visitor Experience Team Leader to prepare an appropriate route plan for journeys, taking account of road conditions (incl. height restrictions), weather, fuel needs and staffing numbers.
Contribute to day-to-day route planning and discussion.
Maintain the overall tidiness and cleanliness of the bus, both internally and externally.
Ensure the bus and its contents are made secure when parked (either at Highland Wildlife Park, during promotional trips or at home address if required to take bus home).
Ensure compliance with RZSS’s policies, procedures and guidelines, together with all relevant regulatory and statutory requirements (e.g. H&S; HR; etc.).

What we’re looking for:

Full current driving licence
Ability to identify and solve problems e.g. route changes / weather etc.
Ability to keep accurate records e.g. driving hours, mileage, fuel use and expenditure

Please see the role profile for further information on what the role involves and essential/desirable criteria.

There are multiple roles available, on a fixed term, temporary basis. The role is expected to last until 31 August 2024 and will cover our 7 day operations Monday – Sunday
Full time and part time options are available, there are 3 positions available at either 12, 18 or 37.5 hours per week.
Salary is £23,400 per annum, pro rated to hours worked

Shortlisting of applications and interviews for this position will take place while the advert is live; the advert will close once a successful candidate has been found. Interested candidates are therefore encouraged to submit applications as quickly as possible.

OI PEASANTS! WE’RE RECRUITING…

Ever dreamed of being part of a thrilling journey through Edinburgh’s most perilous past? We’re assembling a league of extraordinary ride operators to keep the adrenaline pumping at The Edinburgh Dungeon!

As a Ride Operator, your mission is to deliver an unforgettable experience to our guests. Safety is our top priority, so you must be as sharp as a guillotine blade and physically fit to tackle the Edinburgh Dungeon Drop Ride.

Operating the Drop Ride and its systems safely and efficiently is your primary focus. You’ll immerse guests in character, ensuring each ride adheres to the Dungeon’s brand values. Your vigilance will uphold the highest standards of health and safety, protecting both our guests and your fellow team members.

You’ll take command of the Drop Ride operation, ensuring seamless experiences for our guests by communicating effectively with Performance Manager, Duty Managers and Technicians. You’ll also make the guest experience your obsession, taking ownership of ride signage and costume authenticity to enhance guest immersion.

These roles are seasonal offering both full-time and part-time hours. You’ll need to be flexible with working hours and days.

Qualifications & Experience
Previous experience in customer service or guest-facing roles preferred.
18 years of age or older.
Strong characterisation skills and the ability to stay in character.
Excellent communication skills.
Physically fit and able to operate the Drop Ride safely.
Flexible with working hours, including weekends and holidays.
Benefits
Alongside the opportunity to inflict your unique personality on guests from across the nation, you’ll also receive:

Monthly Bonus based on customer satisfaction.
25% discount in our retail shops and restaurants.
40% off LEGO online.
Merlin Magic Pass – free tickets to all our attractions worldwide for you, your family, and friends every year.
Employee pricing up to 55% off cinema tickets.

Here at Historic Environment Scotland, we are recruiting for a Roving Steward for a fixed term contract. The likely start date for this role is late July 2024 with an end date of 30 November 2024.

Are you looking for a flexible seasonal job that is both fun and unique? You’ll get a unique view into Scotland’s rich history and gain valuable experience in the tourism industry and help bring Scotland’s dramatic history to life for our visitors from across the world. Explore the fascinating stories from Scotland’s past and share your passion with international and local visitors who come to Arbroath Abbey during the season.

Come and work in Angus, The birthplace of Scotland, Angus holds centuries of history from Scotland’s past. A role that will enable you as part of the Visitor & Community team help visitors create memories to last a lifetime at this fantastic property.

Arbroath Abbey is best known for the Declaration of Arbroath. The most famous document in Scottish history was a letter to Pope John XXII sent by 39 Scottish nobles, barons and freemen in response to the renewed excommunication of Robert the Bruce.

St Vigeans The stones are hugely important, as they are among the very finest examples of Pictish art. They form part of our national collection of the early art of Scotland.

Claypotts Castle was built by John Strachan of Claypotts during James VI’s reign – the dates 1569 and 1588 are carved on the castle’s distinctive crow-stepped gables. This was at a time when a castle’s defensive needs were giving way to considerations of aesthetics and comfort. The 12 gun holes around the ground floor are more security measure than threat.

Scottish Canals is looking for Kitchen Assistants to join our friendly team at The Falkirk Wheel!

We are looking for passionate, enthusiastic, and motivated individuals to join our kitchen team and work with us over our Spring to Autumn 2024 season.

Our pace, personality and people make us amongst Scotland’s top visitor attractions. If you’re interested in tourism, travel, international visitors, events and food & drink then this could be the perfect job for you.

This position is during daytime hours and flexible to accommodate work life balance.

This role will suit someone with experience in a kitchen environment, but equally willing novice who is keen to learn and develop their skills in the kitchen environment.  On the job training will enable superb experience and new expertise.

The successful candidate will be led by our Head Chef and supported by our Sous Chefs to prepare, not exclusively to, our bakery, sandwich and mise en place for the Catering Department at the Falkirk Wheel and Horse Box.  We endeavour to deliver the freshest items with seasonal ingredients in all our outlets inclusive of ‘Grab and Go’, Café and outdoor units. You must be flexible to prepare, fresh bakery, sandwiches, wraps, baguettes, specials and support the preparation/production of our woodfired pizzas.

Full uniform and training will be provided.

You will be required to.

Assist kitchen team with daily tasks.
Have good food safety knowledge.
Assist with catering for indoor and outdoor units and events.
Maintaining food service to high standard
Assist with preparing food for display and sale
Complete daily food and fridge temperatures

To be successful you will have:

Excellent interpersonal skills
Experience in similar role – though not essential.
A real enjoyment for hospitality and delivery of 5 star products.
A confident, friendly, helpful and engaging nature.
The ability to deliver a professional service.
The drive to work across various disciplines.
Good time management and organisational skills.
The ability to work well under pressure.
A sense of own initiative with the ability to work effectively as part of a team.
A flexible approach to the role.

Previous experience in a similar role is welcomed, but not essential.

This role attracts a salary of £12.13 per hour. You will work on a rota which may include weekends and bank holidays.

Job description

Are you looking for a new daytime job? Do you live or work in the Highlands already but are keen for a new role, adventure or company with broader horizons?

Well, come join us at Cairngorm Mountain on a journey to new heights

Purpose of job

The Front of House Assistant primarily will ensure the full catering offering is operated to the highest standards, to ensure the provision of hospitality, food and beverage services to Cairngorm customers. There will also be a requirement to support the retail team when required. The Front of House Assistant is accountable to the Front of House Team Leader.

Salary:

-18 Years plus £12.00 per hour
-17-18 Years £10.40 per hour
-Under 17 £7.35 per hour
-Plus great benefits
-Daytime hours only

Roles and Responsibilities

To ensure that the department operates to the highest standards of customer care
Maintaining the presentation of Café so that customers enjoy a comfortable and welcoming environment

-Being attentive to the needs of the customer
-Visual Merchandising
-Upselling our products
-Replenishing stock
-All areas clean and tidy
-All food products are attractively displayed
-Use of ICR till system for cash and card payments
-Opening and closing till procedure
-Managing cash float
-Point of sale correctly presented
-Understand stock control procedure
-Understanding the menus, allergens and products sold in the cafés, advising customers to meet their dietary needs
-Maintaining general cleaning standards, follow cleaning schedules
-To be aware of all Catering Risk Assessments and Standard Operating Procedures.
-To assist in the Retail area when required. Additional training will be provided
-To identify personal development needs in line with personal and organisational objectives
-To undertake any other reasonable duties as may, from time to time, be required
-Ensuring compliance with Health and Safety procedures, risk assessments and company policies

People Management

-Be polite and attentive to all our guests and your colleagues
-Attend weekly “toolbox talks”

Person Specification

Experience

-Candidates must have experience of working in a team, preferably in a catering or Retail environment
-A valid food hygiene certificate is advantageous for this role; however, we can offer in house training

Skills

-Excellent Customer Service skills
-Keen eye for visual merchandising
-A proficient level of numeracy
-Cash handling
-Excellent verbal communication skills
-Ability to use own initiative
-Ability to work alone as well as part of a wider team and under pressure
-Personal Attributes/Behaviours

The role would suit someone who has had experience in a catering or Retail environment and has worked as part of a team

Demonstrate good people management skills, both customer facing and within your team.

The role will require a degree of flexible working to meet the business needs, 7-day operation and events outwith normal operating hours.

-The ability to identify success as well as areas for improvement
-A motivated individual who is not fazed by an ever-changing environment
-Committed
-Flexible with a ‘Can do’ approach
-Adaptable
-Team player
-Job Type: Full-time, Part-Time

Pay: From £12.00 per hour

Benefits:

-Company pension
-Discounted or free food
-Employee discount
-Free parking
-On-site parking
-Store discount

Schedule:

-8 hour shift
-Day shift

Role overview:

We are seeking an enthusiastic customer centred Adventure Sports assistant to join our amazing team. You will play a vital role in ensuring a positive customer experience. AS Assistants will work closely with the team within our Adventure department to ensure smooth operations and safe adventuring. Strong communication skills, a friendly demeanour, and the ability to handle stressful situations are essential for this role.

Purpose of the job:

The AS Assistant will primarily ensure that all procedures are followed when customers are hiring equipment, speaking to the customers, and gauging their experience and knowledge. A keen eye is needed to check over the returned equipment, looking out for any issues and breakages. The AS assistants will also assist with the tubing slides, key maintenance of the bike tracks throughout the day and advising customers on the difficulty levels of the bike tracks.

In discharging theses accountabilities, the Adventure Sports Assistant is responsible for:

Duties and responsibilities

· To ensure that the department operates to the highest standards of customer care

· Maintaining the presentation of hire to keep the comfortable and welcoming environment

· Being attentive to the needs of the customer

· Keep all areas clean and tidy and follow cleaning procedures

· Carrying out maintenance on the bike tracks

· Attending to the tubing slides

· Ensuring a fun experience for customers

· To identify personal development needs in line with personal and organisational objectives

· To undertake any other duties as may, from time to time, be required

· Ensuring compliance with Health and Safety procedures, risk assessments and company policies

Team Skills

· Be polite and attentive to all our guests and colleagues

· Attend annual Performance and Development (PAD) Reviews with your line manager

· Dependability and accountability

· Show initiative and motivation

· Show positivity and excitement

Person Specification

Knowledge & Experience:

– Candidates must have knowledge of basic sports equipment

– Experience in Customer Service

– Basic mountain bike experience

Skills:

– Excellent Customer Service skills

– Proficient level of numeracy

– Excellent attention to detail and accuracy

– Ability to prioritise tasks and manage time effectively

– Strong communication and interpersonal skills

– Ability to work alone as well as part of a team, and to work well under pressure

Personal Attributes/Behaviours

– The ability to identify success as well as areas for improvement

– A motivated individual who is not fazed by an ever-changing environment

– A committed individual

– Flexible ‘Can do’ approach

– A highly motivated individual with initiative and a positive, proactive approach to challenges

– A team-player

– A car-driver to get to our mountain location in the Cairngorms National Park

The role will require a reasonable degree of flexible working to meet the operation needs of the business, which operates 7 days per week, 364 days per year and is variable in nature due to seasons.

Job Types: Full-time, Permanent

Benefits:

Company pension
Discounted or free food
Employee discount
Free parking
On-site parking
Referral programme
Store discount
Schedule:

8 hour shift
Day shift
Holidays
Weekend availability
Weekends only