Assistant Compliance Manager
Assistant Compliance Manager
Clynelish Visitor Centre
Permanent – Full Time
Closing date – 5th February 2024
The Assistant Compliance Manager is an integral role responsible for ensuring all Brand Home activities operate in a safe and compliant manner. You will be the main onsite point of contact between the Distillery operations team and Brand Home teams, managing these relationships to create a one team culture and an effective working relationship.
Daily management of all operational activities; retail, experience, and F&B offerings
Ensure compliance in accordance with Diageo’s global standards and policies
Identify individual team members’ strengths and create developmental plans to prepare all for future growth.
Lead the implementation of new operational procedures and/or systems
Directly contribute to Malt Brand Home performance with a detailed understanding of KIP’s and levers required to deliver
Communicate regularly with Regional Brand Home Manager to discuss commercial opportunities and risks to the business
Ensuring H&S and hygiene standards are always adhered too
Key holder, personal license holder and premise manager as required
Ensure compliance is achieved across all functions
Lead and drive the risk compliance agenda across the Brand Home/s, lead and advocate good governance to ensure that all health, safety, and environment targets are met by driving site compliance with all legislation and internal Company Standards.
To ensure zero additional costs to site through non-compliance, and to source the most financially viable option when identifying suppliers of materials/training.
Responsible for management of all contractor administration and management on site Inc. Supplier tendering, contractor inductions & scheduling of works. Support with assessing suitability of Risk Assessments and Method Statements (RAMS). Challenging where submitted RAMS had not met Diageo standards. Both Clynelish Brand Home and Brora private client space.
Using SAP, Entropy, EQMS & Enablon and other systems to record data and source vital information.
Onsite point of contact with operations team, attend Distillery risk and PCC meetings
Responsible for carrying out risk assessments, and creating and reviewing work instructions and managing records
This role will require weekend, evening and on-call work, with opening and closing responsibilities. The successful candidate will be base within 30minutes drive from the Clynelish Visitor Centre for on-call purposes.
Qualifications and Experience required
3+ years proven experience in a leadership compliance function ideally hospitality, food & beverage, retail, spirits/wine and/or a relevant industry
2+ years’ in a management/leadership/supervisory role
Be familiar with sales protocols and customer service procedures
Experience of contract and facilities management
Strong understanding of Health and Safety
Possesses or willing to work towards achieving NEBOSH and all internal health and safety training
Be guided by a customer-first mindset; ability to understand and interpret consumer insights
Ability to adapt to changes in the work environment, manage multiple work demands, and adjust to delays and unexpected events
Must be flexible with work schedule including weekends, holidays, and evenings. General working pattern is 5 over 7 days rota
This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and every one of our venues across Scotland. Our Malt Brand Homes will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process.
Clynelish is an iconic Visitor Centre providing extraordinary visitor experiences to all our visitors from around the globe. We captivate and educate our guests whilst leading them throughout our full-sensory interactive tour and tasting experiences. Our people are making history every day and act as true ambassadors for this inspiring brand.
Feel inspired? Then we may have the opportunity for you.
Create a future worth celebrating with us!
Application Deadline: Monday 05/02/2024