Assistant Hospitality Manager
Organisation: Conifox Adventure Park
Location: Conifox Ltd, Edinburgh
As an assistant hospitality manager at Conifox, you will be responsible for the daily operations of food and drink service to customers within the restaurant, activity centre café and social/corporate events.
Alongside the management team, you will oversee all the issues pertaining to a customer’s dining experience, such as quality control, staff management, inventory, health and safety regulations and customer service.
You’ll perform a vital role on the front line of our exciting family friendly business, ensuring that our customers have an enjoyable, positive, and safe experience whilst eating, drinking, and socialising with us.
Your duties will include, although not be limited to:
-Lead the Hospitality team in absence of the hospitality manager.
-Budgeting and monitoring of profit and loss accounts across the hospitality department
-Be the face of our hospitality operation, leading by example and providing a top-class customer service.
-To ensure that all areas are clean and tidy at all time.
-Ensure stock levels are correct and adhered to.
-To ensure that all deliveries are checked and put away promptly and correctly
-To ensure waste is kept to a minimum during beverage production
-Be pro-active at all times and use initiative, diplomacy, and discretion to solve any problems that may arise.
What are we looking for?
· Excellent customer service skills, with the ability to work as part of a team within a public facing environment
Ability to comply with legislation and follow all rules and regulation laid down in the staff handbook and unit policy statements, with regard to uniform, personal hygiene, health and safety
Possess great communication skills in order to be able to liaise with a wide range of team members and customers within your work environment
· Flexible can-do attitude with an approachable and enthusiastic manner
· Ability to remain calm in emergency situations and make balanced decisions
· Experienced in supervising frontline teams within a similar environment
Ability to work under pressure whilst maintaining a positive attitude
Application Deadline: Saturday 20/08/2022