Assistant Visitor Welcome Manager

Organisation: The Royal Botanic Garden Edinburgh

Salary: £26,756

Location: Edinburgh

Permanent, Full-Time post, based in Edinburgh

Starting Salary £26,756 (Band C), plus civil service pension and other benefits

A rare and exciting opportunity to join our Visitor Welcome Team as an Assistant Manager,  where you will lead the team to ensure that our visitors receive a world-class welcome.    You’ll have the opportunity to help shape our visitor operations for the future, as we rebuild our visitor numbers and develop our visitor experience post Covid, and as we start the largest capital investment in our history, Edinburgh Biomes.

RBGE is one of the world’s leading scientific botanic gardens, holding knowledge gained over centuries that the world needs today. All known life depends on plants and fungi, and it is our mission to explore, conserve and explain the world of plants for a better future. Our four Scottish gardens – Benmore, Dawyck, Logan and ‘The Botanics’ in Edinburgh – attract over a million visitors every year. Together, these gardens comprise one of the richest plant collections on earth.  In this time of biodiversity loss and climate emergency, the role of botanic gardens – and the part you can play –  has never been more important.

We’re looking for someone with the energy and creativity to make a difference as part of a team dedicated to the needs of our visitors.    You should have previous experience in a staff management role, ideally within a similar fast paced visitor-focused role, where you will have demonstrated excellent leadership, teamwork, organisational and communication skills.  You should also be computer literate in the use of Microsoft Word and Outlook.

As we are open to the public 7 days a week, you will be required to work on a roster, working 5 days over 7 days which will include working weekends and public holidays.  Full details of the post, including a job description and person specification can be downloaded from this page.

Applicants should send a CV and covering letter which outlines their suitability for this vacancy to as well as complete and submit an online equal opportunities questionnaire by 12pm 7 August 2022. Interviews will likely take place week commencing 15th August 2022

If you have not heard from us within 2 weeks of the closing date, please assume that your application has not been shortlisted.

No recruitment agencies please.

Application Deadline: Sunday 07/08/2022