Box Office Assistant

Organisation: OnFife

Salary: £18,583 to £19,672 (pro rata for part time employees)

Location: Lochgelly Centre, Lochgelly, Fife

We are OnFife and as Fife’s largest cultural organisation we specialise in making jaws drop, hearts warm, eyes light up and imaginations run wild.  We work with a huge range of partners, artists and creatives and our spaces are some of Fife’s favourite places. An ambitious leadership-oriented charity, we’re built on strong values, and those values make us who we are – Fearless, Inviting, Fair and Exciting. 

We’re a real Living Wage employer, and we offer a local government pension scheme, generous holiday allowance and flexible working opportunities.  If you need to travel for work, we can provide pool cars if you’re near head office or pay travel expenses so you are not out of pocket! Along with this, you can also access discounted gym/swim memberships and other employee benefits.

The Role

We have an exciting opportunity for a box office assistant to join our team in Lochgelly Centre. The post will be for 15 hours a week and your days and hours of working will flex to meet the business needs and this will include weekend and evening working along with providing cover as needed across our venues throughout Fife.

You’ll be part of the frontline team delivering a high level of customer service for our box office covering a wide range of multi-purpose venues.  As part of the box office team the role undertakes duties including ticketing, cash handling, room and event enquiries, bookings administration and customer information service. 

About You

You’ll have experience of working in a busy front facing customer service environment dealing directly with the public. Cash handling and reconciliation procedures form an essential part of the role, so you’ll ideally have experience of this too. Excellent customer service skills and the ability to engage with a diverse range of customers are a must for this exciting front facing role!

As a large part of the role will be computer based you’ll have the ability to operate a variety of software packages, and it goes without saying you’ll need excellent numeracy, literacy and communication skills, along with excellent administration skills.

How to Apply

If you would like to find out more information about this role before applying, you can contact Tony Steven’s, Venue Manager for an informal chat. Please email to arrange this. When you’re ready to apply, please download and complete our Application Form, and return this along with a completed Equal Opportunities Form to

OnFife is an equal opportunities employer.

We are proud to support the Armed Forces community and are committed to the Armed Forces Covenant.

The closing date for applications is 12pm on Monday 25 April 2022

Interviews will take place on 3 May 2022.

Application Deadline: Monday 25/04/2022