Brand Homes Manager - Edinburgh Gin

Organisation: Eden Scott

Salary: Competitive

Location: Edinburgh

Eden Scott is delighted to be working in partnership with Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable and respected, family business’

They own some of the world’s best loved brands such as Glengoyne, Tamdhu, Rosebank and Edinburgh Gin and are a fourth generation family owned and managed whisky and spirits business operating across the UK and internationally.

They are producers of multi award winning premium whisky and gin with many other whiskies and spirits as part of their portfolio. Crafting Spirits With Passion, is what they do best… not only are they producers of exquisite brands, but they are also distributors and suppliers in B2B and B2C channels. They are a brand led, successful family business with their spirits (people and brands), at their very core. Driven by passion, enthusiasm and solid business values, they are now expanding their B2C offering and continuing to invest in each of their brand homes (visitor centres) as their brands continue to evolve and grow.

 Their visitor centres are currently in Glasgow (Glengoyne) and Edinburgh (Edinburgh Gin) and they have consistently been rated on Trip Advisor as part of Scotland’s top rated tourist attractions! Their teams already deliver some of the finest distillery tours and tastings in the country and provide truly engaging and world class visitor experiences.

They have a new distillery and visitor centre opening in Falkirk (Rosebank) and a brand new city centre Edinburgh Gin distillery and visitor centre coming soon!

An exciting opportunity has now arisen for a dynamic and experienced professional to join Ian Macleod Distillers in a newly created role, that of Brand Homes Manager (Edinburgh Gin). This role will lead the entire operation at their brand new Edinburgh Gin visitor centre which includes, tours, events, retail and bar activities. This site will have a significantly increased capacity and the role holder will require exceptional commercial acumen to be able to successfully lead and manage the people, site, activities and operational strategy.

Given the operational leadership nature of the role, the role will be based on site, out of their new Edinburgh Gin city centre location. As they continue to invest in their teams, this new role is critical appointment. This role will join the senior management team in Brand Homes and will report to their Group Brand Homes Operations Manager

Key skills required:

We are seeking the very best expert in this field in the Edinburgh area and are looking for an inspirational and progressive people leader, and someone who has significant experience of effectively leading the operational management of a significant visitor / tourist experience and attraction.

We are looking for a candidate who has experience of managing operational teams in delivering face to face and virtual experiences).

We are looking for someone who has commercial acumen in spades, and who is innovative and creative in approach, someone who is a strong problem solver.

It is essential that the successful candidate has demonstrable and exceptional leadership and people management skills with people engagement and people development principles at the core, also having a holistic and knowledgeable approach to the provision of exemplary and world class customer service through people.

Candidates must also be able to demonstrate a full practical understanding of what it takes operationally to create & sustain best in class customer service & the provision of creative and engaging experiential activities.

Previous experience of creating and leading dynamic teams through structure, skills mapping and people development initiatives and the ability to manage delivery of such on an ongoing basis are essential requirements of the role.

In addition, experience of managing teams who are delivering exceptional customer experience through virtual channels would be highly advantageous.

As this role is heavily operational, their ideal candidate should also have management experience in a progressive operational leadership capacity, including experience with annualised hours contracts, flexible workforces, customer service delivery and in managing multi-faceted, vibrant and dynamic teams and individuals.

Candidates must also have a true and authentic passion for the Edinburgh Gin brand and be able to help translate brand values and ethos throughout all aspects of the operational world.

Excellent salary indicative of the calibre of candidate they seek with significant and generous company benefits.

Eden Scott is working exclusively with Ian Macleod Distillers Ltd so to be considered for this exciting opportunity with a truly unique and best in class employer, please submit your CV online and for an informal chat or to receive the full role information pack and job description please call Sally on 07776 662506.

Closing date for applications 12.00noon Friday 1st July.

First stage interviews 27th June.

Application Deadline: Friday 01/07/2022