Communications Officer

Organisation: National Galleries of Scotland

Salary: £31,307 - £34,277

Location: Edinburgh

1 x Full time (37 hours), Permanent
1 x Part time (30 hours), Permanent
Salary £31,307 – £34,277 per annum pro rata (Band 5)
Plus generous benefits package 
Hybrid working 


Can you help us to connect more people with Scotland’s world-class collection of art and the stories behind them? This is an exciting opportunity to be part of an organisation that is striving to make art work for everyone.

If you are an experienced communicator with a passion for storytelling and skilled at creating engaging copy and building relationships with internal and external stakeholders, we would love to hear from you.

You will be a key part of the Marketing and Communications team, working with the External Communications Manager to communicate with visitors and potential visitors, to promote and publicise gallery activity. The remit covers the whole range of NGS activities including our permanent collection, exhibitions, learning and engagement programmes, publications, curatorial research, conservation work and events.

This is undertaken in partnership with many external agencies and by collaborating with colleagues across the organisation. The team has close links with audiences, the collections, exhibitions, marketing, digital and publications.


To promote and publicise the Galleries in an effective and creative way you must:

Gain a full understanding of the Galleries’ audience.

Gain a sound knowledge of the collections, exhibition schedules and other projects and activities which may be of interest to Gallery visitors.

Be able to communicate with the media at all levels, establishing a wide range of media contacts, from specialist publications to tabloids and building relationships with journalists.

Your duties will also include:

Planning and implementing media campaigns.

Writing engaging copy for press releases and online.

Identifying news stories and pitching interviews, features, and photo-opportunities.

Organising press views, photocalls and events.

Responding to press enquiries by email, telephone, and social media.

Providing regular reporting on media activities.

Responding to crisis situations or issues arising in the media and on social media, that might impact negatively on NGS reputation.

Drafting award submissions.


In answering our quick questions tell us more about you, how you meet the requirements, and what you will bring to the role. This will be your opportunity to stand out as well as tell us what you are looking for from us. To succeed in this role, you’ll need the following range of knowledge, skills, and experience:

An appreciation for art would be beneficial, but it’s not essential. However, you must be creative and proactive with a proven track record of generating media coverage.

Excellent written and verbal communication skills with ability to write and edit audience-focused texts and content.

Strong organisational skills with experience of pro-actively delivering ideas, content, and projects on time.

Ability to communicate and work well with other people across departments and as part of a team.

Ability to remain calm under pressure and to work using your own initiative.

Experience of working to tight deadlines.

The following knowledge and experience would also be desirable:

Educated to degree level or equivalent.

Understanding of the museums and galleries sector.

Visual arts understanding.

Knowledge of copyright.

Familiarity with Gaelic language.

Application Deadline: Sunday 05/03/2023