Destination Assistant

Organisation: Caledonian Canal Centre

Salary: Living Wage plus allowances

Location: Caledonian Canal Centre

Do you fancy working at one of the world’s most famous destinations?  We have an exciting opportunities available on the banks of Loch Ness!

Scottish Canals is looking for a Permanent Destination Assistant to join our friendly team at our Caledonian Canal Centre. We have a busy, popular tourist visitor centre in Fort Augustus, and are looking for passionate, enthusiastic, and motivated individuals to join us. If you’re interested in tourism, travel, events, food & drink, boating and outdoor activities, then this could be the perfect opportunity for you.

Our pace, personality and people make us amongst Scotland’s top visitor attractions. From welcoming thousands of international visitors, serving customers and creating memorable experiences, our Destination Assistants enjoy a wide range of fun and exciting responsibilities.  You will assist customers with purchases, supply information, keep our attractions looking their best and help to ensure our visitors have a 5-star trip to remember.  The role will involve customer service, cash handling, replenishment of the gift shop, and the preparation of food and drink.

To be successful you will have:

Excellent interpersonal skills
A real enjoyment for dealing with the public
A confident, friendly, welcoming, helpful, engaging nature
The ability to deliver a professional service to customers
The drive to work across various disciplines (gift shop, café, tourism, events, housekeeping etc.)
Good time management and organisational skills
The ability to work well under pressure
A sense of own initiative with the ability to work effectively as part of a team
A flexible approach to the role
Previous experience in a similar role is welcomed, but not essential.

You will work on a rota which includes weekends and bank holidays, with a variety of full and part-time opportunities available.

The role is offered on a permanent basis and attracts a living wage salary including allowances. Scottish Canals also offers a generous annual leave entitlement of 34 days, pro-rata to length of contract (inc. public holidays), along with childcare vouchers, discounted shopping vouchers, and a contributory pension scheme.

Application Deadline: Friday 17/09/2021