Jobs

Scottish Canals is looking for Destination Tour Guides to join our friendly team at The Falkirk Wheel!

Are you enthusiastic about engineering marvels and enjoy sharing your knowledge with others? Scottish Canals is seeking an enthusiastic and knowledgeable individual to join our team as an Internal Engineering Tour Guide at The Falkirk Wheel, the world’s only rotating boat lift and an iconic symbol of Scotland’s rich industrial heritage. We are looking for passionate, enthusiastic, and motivated individuals to join our team and work with us over our Spring to Autumn 2024 season.

Our pace, personality and people make us amongst Scotland’s top visitor attractions. From welcoming thousands of international visitors, serving customers and creating memorable experiences, enjoy a wide range of fun and exciting responsibilities. 

In this role you will lead our customers, who have booked on our walking internal wheel tour, on an informative and engaging story telling experience.

Full uniform and training will be provided.

Key Duties Include:

Conduct engaging and informative tours focusing on elements of the engineering, design, and operational aspects of The Falkirk Wheel.
Provide detailed explanations of the principles behind the wheel, its construction history, and its significance to Scottish Canals.
Engage with visitors of all ages, answering questions and providing insights into the workings and maintenance of this incredible structure.
Coordinate with the operations team to ensure safety and compliance during tours, especially in restricted areas.
Assist in developing educational materials and displays to enhance the visitor experience.
Participate in training sessions to stay up to date with the latest information and safety protocols.
Learning and delivering a script in an authentic manner.

To be successful you will have:

A background in storytelling and tour guiding is highly advantageous.
Exceptional communication skills and the ability to engage audiences.
A passion for history, engineering, and education.
Ability to work flexibly, including weekends and holidays.
Prior experience public speaking is desirable.
A commitment to providing outstanding customer service.

Previous experience in a similar role is welcomed, but not essential. If you are excited about the opportunity to bring the engineering story of The Falkirk Wheel to life, we would love to hear from you.

This role attracts a salary of £12.13 per hour. You will work on a rota which may include weekends and bank holidays.

Application Deadline: Sunday 24/03/2024