Development Assistant

Organisation: National Galleries of Scotland

Salary: £21,379 - £23,553 per annum

Location: Edinburgh

Development Assistant
Full-time, Permanent
Salary £21,379- £23,553 per annum (Band 7)


The Development Assistant supports the administration of the Friends membership scheme and the Friends events programme. The role also provides general administrative support to the Development Department’s activities and supports the effective administration of fundraising systems. Reporting to the Development Co-ordinator, you will work closely with the wider Friends team.

The primary function of the post is to provide an excellent standard of service to our Friends, Patrons, and supporters, as well as providing administrative support for colleagues in the Development team. Alongside supporting administration and delivery of our Friends scheme, you will have the opportunity to work across the full range of fundraising activities.

The Development Department works to create long-term relationships with individuals and organisations to support the work of the National Galleries of Scotland. As well as the Friends programme, the team works to raise money from trusts and foundations, individual giving, corporate supporters and legacy giving. This work supports a range of projects across the organisation including exhibitions, learning and engagement programmes, conservation activities and acquisitions, as well as major capital fundraising campaigns.

Your duties will include, but not be limited to:
Donor and Membership Stewardship
• Ensuring that all membership correspondence is dealt with timeously and managing the administration and processing of membership applications and renewals.
• Assisting with the effective processing and banking of payments and acknowledgment letters and be responsible for all Direct Debit systems.
• Responsible for the smooth running of the departmental administration, including processing purchase orders using the e-request system.
• Working with the Friends Advisory Committee and other volunteers where relevant in the administration of the Friends scheme and Friends events.
• Assisting with regular communications to Friends and Patrons.
• Ensuring that Friends, Patrons, and donor information is kept up to date on the database and in line with the Data Protection policy.
• Assisting the Development Co-ordinator in providing analysis and statistical reporting on the Friends and other Development activities.

• Assisting the Friends team with the Friends events programme and administering Committee meetings to the highest standard.
• Assisting with the Friends event bookings administration, efficiently handling payments, tickets and recording on the database.
• Supporting Friends events by preparing guest lists and attending and running selected events.
• Assisting with other Development events as needed.

Development Support
• Providing administrative support for funding proposals, evaluations and research as needed.
• Supporting members of the Development Team with other fundraising projects as required.

• Responsible for website updates and intranet content for the Development Department.
• Supporting on email communications to Friends and Patrons as required.
• To keep abreast of developments in the fundraising profession and ensure compliance to best practice.
• Participating in the running of the Development Department, attending staff meetings and other meetings as required.
• To undertake other appropriate projects as required.


The following range of knowledge skills and experience are required. Please ensure these are reflected in your application. Shortlisting for interview will be based on meeting these requirements.

• Ability to organise, meet deadlines and prioritise work.
• Excellent communication skills, in-person, written, and over the phone.
• Experience using Microsoft Office systems.
• Sound administration skills and meticulous attention to detail, ensuring efficient management of the systems that underpin fundraising activities.
• Capacity to work flexible hours from time to time to support evening and weekend event delivery, and in response to changing priorities.

• An enthusiasm for and interest in the National Galleries of Scotland and arts, culture, and heritage.
• Experience of using Spektrix or a similar fundraising and/or ticketing database.


The National Galleries of Scotland (NGS) is home to one the world’s finest collections of art, which ranges from the Middle Ages to the present day. Our spectacular buildings house the world’s greatest collection of Scottish art, and a world-renowned collection of Scottish and international photography, welcoming many visitors to our three principal sites in Edinburgh: the Scottish National Gallery, the Scottish National Gallery of Modern Art, and the Scottish National Portrait Gallery. The National Galleries of Scotland aims to preserve, display, and augment the collections for the enjoyment and education of the widest possible public and to maintain NGS as a centre of excellence.

This is an exciting period of renewal for NGS, as we move forward with our engaging strategic vision that puts our audience at the heart of what we do. We’re making it our mission to broaden our impact, matching our rich collections, expertise and creativity to the needs and wants of our visitors. We’re finding new ways to connect with more people, and creating an innovative, inclusive organisation that can meet the challenges of our ever-evolving world.

‘Art for Scotland: Inspiration for the world’ is Our Vision. Inclusive, original, and ambitious – we will make the national collection accessible to all and inspire curiosity across the world.

At NGS we are committed to looking at how we operate as well as how we engage with our visitors and communities. We want to play our part in tackling the Climate Emergency. We will ensure Equality, Diversity, and Inclusion (EDI) is embedded across our organisation, ensuring everyone feels a sense of belonging and can be themselves.

NGS are working towards reducing our environmental impact and aim to have net-zero carbon emissions before 2045. Our response to the Climate Emergency and EDI is integral to our work and all our colleagues and departments play a part in achieving this. Our primary Climate Emergency focus areas are engaging our communities, improving our operations, and adapting to future climate changes.


Salary £21,379 – £23,553 per annum
Starting salaries will normally be at the minimum or at a rate that reflects qualifications and/or experience which are of special value for the post, and which are above minimum entry requirements.

Hours 42 hours per week inclusive of a one-hour lunch break each day.

This post entails some evening and weekend working as necessary for events. Flexitime and time off in lieu systems are in operation.

Annual Leave 25 days per annum (this moves to 30 days after 5 years continual service) plus 11.5 public and privilege holidays per annum, pro-rata depending on hours

Pension Civil Service pension provisions enables the National Galleries of Scotland to offer a choice of occupational and stakeholder pensions, giving you the flexibility to choose the pension that suits you best.

The closing date for completed applications is Sunday, 23 October 2022

Application Deadline: Sunday 23/10/2022