Distillery Ambassador

Organisation: Glengoyne Distillery

Salary: £10.74 per hour

Location: Glengoyne Distillery

***No Agency Contact***

Ian Macleod Distillers Ltd… ‘An international, entrepreneurial, brand-led, successful, sustainable and respected, family business’

Thanks for your interest in this opportunity with Ian Macleod Distillers. We own some exquisite brands such as Glengoyne, Rosebank, Tamdhu and Edinburgh Gin. If you haven’t already, please browse around our company internet pages, immerse yourself in our colourful history and sample the details of our brands. As we start to tantalise your taste buds and whet your appetite for a career here with us at Ian Macleod Distillers, you will really get to understand just why our team members and customers are indeed so passionate about all things Ian Macleod!


Setting the scene…

We are Ian Macleod Distillers (IMD), a fourth generation family owned and managed whisky and spirits business operating across the UK and internationally. We are producers of multi award winning premium whisky and gin with many other whiskies and spirits as part of our exquisite portfolio. Crafting Spirits With Passion, is what we do best… not only are we brand builders, but we are also producers, distributors and suppliers in B2B and B2C channels. We are a brand led, successful family business with our spirits (people and brands), at our very core. Driven by passion, enthusiasm and solid business values, we are a business you will want to take a look at!


Our opportunity…

Glengoyne – Distillery Amabssador…

Since 1833, we have been making our wonderful malt whisky… We have a multi award-winning premium whisky and our visitor experience is rated on Trip Advisor as one of Scotland’s top-rated tourist attractions! Nestled in a beautiful and picturesque setting just north of Glasgow, stands our beautiful Glengoyne Distillery. At the heart of our brand, product and experience are our people… it’s our people who make the magic happen!

We currently have opportunities for experienced, hardworking and reliable individuals to join the Glengoyne family within our retail team, in the role of Distillery Ambassador. As part of our retail team you will be responsible for assisting visitors in our distillery shop, advising and guiding customers with their purchases, and ensuring that a consistently high quality retail experience is offered to those visiting Glengoyne.

We’re looking for someone with strong customer service skills, who can use their own initiative, has a positive work attitude and a proactive approach. Our experience offering is varied and our visitors come from all over the world to learn about Glengoyne whisky, so the ability to adapt and build rapport with different types of customer is essential. Typical daily tasks include sharing your product knowledge to advise customers, processing transactions, receiving orders and replenishing stock, and maintaining the presentation standards of the retail space.

The retail shop typically operates between 10.00 – 18.00, seven days per week however, this is dependent on the needs of the business and hours may vary in line with consumer demand. We are looking for individuals who can be flexible, and currently have a variety of hours available, therefore we would ask that you note on your application whether you would be interested in full or part-time hours.

Glengoyne is located North of Glasgow on the A81 at Dumgoyne, and it is anticipated that applicants should be within commuting distance of the distillery and ideally with their own transport given the remote location. In addition, given the industry and product we service, to be considered for a role applicants must be aged 18 or over.

This is a rewarding role with a competitive hourly rate and excellent staff benefits. If this role appears to be ‘right up your street’, then we’d love to hear from you…


Next steps…

To apply for this opportunity, click the apply now button to create your own recruitment account with us and submit your application and CV. Please remember that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for! This is your opportunity to make yourself stand out from the crowd!
Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received, so our recommendation is that you apply early to ensure you do not miss out!

***no agency contact***


Proudly supporting the #OpenToWork movement.
Ian Macleod Distillers (IMD) are proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. In our individual IMD way, we endeavour to follow best practice to help shape our commitment to wider social responsibility and industry standards. We are advocates of promoting

Application Deadline: Friday 24/06/2022