Jobs

We are looking for charismatic individuals with a passion for whisky and providing exceptional retail and visitor experiences, to join us as one of our prestigious Distillery Ambassadors!

Could this be the perfect opportunity for you?

Our Story…

We are Glengoyne…

Since 1833, we have been making our wonderful malt whisky… We have a multi award-winning premium whisky and our visitor experience is rated on Trip Advisor as one of Scotland’s top-rated tourist attractions! Nestled in a beautiful and picturesque setting just north of Glasgow, stands our beautiful Glengoyne Distillery. At the heart of our brand, product and experience are our people… it’s our people who make the magic happen!

Our Opportunity…

We currently have opportunities for experienced, hardworking and reliable individuals to join the Glengoyne family within our retail team, in the role of Distillery Ambassador. As part of our retail team you will be responsible for assisting visitors in our distillery shop, advising and guiding customers with their purchases, and ensuring that a consistently high quality retail experience is offered to those visiting Glengoyne.

We’re looking for someone with strong customer service skills, who can use their own initiative, has a positive work attitude and a proactive approach. Our experience offering is varied and our visitors come from all over the world to learn about Glengoyne whisky, so the ability to adapt and build rapport with different types of customer is essential. Typical daily tasks include sharing your product knowledge to advise customers, processing transactions, receiving orders and replenishing stock, and maintaining the presentation standards of the retail space.

The retail shop operates between 10.00am and 7.00pm, seven days per week however, this is dependent on the needs of the business and hours may vary in line with consumer demand.

What We Will Provide You…

This is a permanent job opportunity with a highly competitive hourly rate of £12.60. In addition, we offer a generous benefits package including enhanced annual leave, company pension scheme and product discount to name but a few.

We are looking for candidates who can be flexible in their approach as this role will offer less working hours in the Winter months compared to the rest of the year. Our Distillery Ambassador roles are offered on an annualised hours contract, meaning you will receive a guaranteed monthly income.

Next Steps…

Our Distillery Ambassador role is a varied and rewarding role so… if this type of role excites you then we’d love to hear from you!

Please note, that along with your CV, you will need to answer some key questions and submit a tailored cover letter, clearly outlining why your skills and previous experiences are a perfect fit to what we are looking for – remember this is your opportunity to make yourself stand out from the crowd!

It is anticipated that interviews will be held during March at Glengoyne. We are ideally looking for successful applicants to join us in April 2025.

Please note, this is an open application window therefore we may close the advert at any point depending on the candidate applications received so our recommendation is that you apply early to ensure you don’t miss out!

Ian Macleod Distillers…

Glengoyne Distillery is part of Ian Macleod Distillers, an entrepreneurial, family-owned whisky and spirits business who own other premium and luxury brands such as Rosebank, Tamdhu, Edinburgh Gin and Smokehead, to name but a few… ‘Crafting Spirits With Passion’ is what we do best! If you haven’t already, please browse around our company website and immerse yourself in our colourful history and sample the details of our exquisite brands.

Proudly supporting the #OpenToWork movement.

Here at Ian Macleod Distillers (IMD), we are an equal opportunity employer and proud members of the Scotch Whisky Association, Drink Aware and the Portman Group. We have developed our ‘Responsible Spirits’ approach, also following best practice to help shape our commitment to wider social responsibility and industry standards and promoting responsible selling and consumption of alcohol.

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Application Deadline: Friday 01/01/9999