Jobs

To provide administrative support to the Meeting & Events, Catering and Tours departments ensuring a consistent, high-quality service is provided at all times.

Key accountabilities will include:

• Act as the first point of contact for all customer enquiries for Celtic Park Events
• Undertake the complete processing of events, tours and restaurant booking enquiries within Celtic Park
• Working alongside colleagues across various departments, drive sales for our seasonal special events and restaurant services, providing reporting to the Catering leadership team
• Complete daily reporting including PDQ (card machine) checks, booking reports and updates
• Ensure positive and consistent interaction and correspondence with clients, identifying any areas for potential additional revenue through upselling
• Liaise with internal stakeholders regarding pre-booked meeting and events
• Perform mail merges and outbound sales calls to drive revenue for Celtic Park Events
• Carry out operational administrative duties for our tours and restaurant departments, including the creation of function menus, table numbers and signage
• Where necessary, provide cover for colleagues during periods of annual leave, or other types of leave
• Complete additional administrative and promotional activities for the department as required

Skills and Experience required:

Essential:

• Ability to effectively work as part of a team, using a hands on approach in a busy pressurised environment
• Experience of working in a hospitality or tourism background
• Confident and friendly manner with strong communication skill, both verbal and written
• Competent in the use of MS Office packages, specifically Word, Excel and Outlook
• Willingness to learn and develop new skills
• Able to problem solve and prioritise workload
• Empathetic and approachable, with excellent listening skills
• Time management and organisation skills with ability to prioritise in pressurised environment, while working to deadlines
• Personal accountability for performance and conduct

Desirable:

• Experience of developing collaborative relationships with colleagues of all levels

Additional Requirements

• Ability to work flexible hours to suit the needs of the business as and when required
Club Benefits

• Dedicated Employee Assistance Programme
• Staff retail discount on Celtic & Adidas merchandise
• Access to our Colleagues Benefits & Discount Platform
• Regular colleague social events
• Subsidised on-site canteen
Please apply to: Claire Reid, HR & Safeguarding Asst: jobs@celticfc.co.uk
Application deadline: Friday, 7 February 2024

Unfortunately, due to the high number of applications we receive, we are unable to feedback to applicants that have not been selected for interview stage.

Application Deadline: Friday 07/02/2025