Jobs

The Food and Beverage Manager at The Macallan Estate leads a distinguished team of professional hosts to deliver a luxurious food and beverage experience across the estate. This includes TimeSpirit, The Macallan Bar, and the offerings within Easter Elchies House and Ghillies House, as well as all events at the estate. The F&B Manager ensures that the consumption experience of The Macallan whisky aligns with brand standards and serving strategies.

Working closely with the Head Chef, the F&B Manager creates and delivers gastronomic experiences that consistently exceed customer expectations. Setting high standards for delivery and ensure these are met while managing the F&B operating budgets. Responsible for the entire Food and Beverage department, their flair, passion, and inspiring leadership will guarantee exceptional, world-class 5-star service at all times.

Support the Macallan Experience Operations Manager in planning, implementing, and delivering the Experience Strategy

Create and maintain SOPs for Food and Beverage in line with brand standards

Train, guide, and coach the team to enhance service standards and teamwork

Collaborate with senior management to ensure consistent 5-star service for every guest, implement actions to continuously improve guest satisfaction and experience

Ensure compliance with food hygiene, weights and measures, licensing laws, health & safety, and fire procedures

Conduct weekly stock takes and report results to Operations Manager, finance team, and Stock Control Manager

Manage the Bar and TimeSpirit budget, ensuring resources meet business needs within budget

Lead and inspire the dining experience across The Macallan Estate,collaborate with the Head Chef and El Cellar to create menus that meet required standards

Support the Bar Manager in implementing the global drink strategy,ensure correct drink pairings for dinner, lunch, and event menus

Manage stock control for all bar and TimeSpirit products

Drive recruitment processes with integrity, ensuring a great candidate experience, manage employee onboarding for a positive joining experience

Motivate and develop teams through regular 1:1s and performance discussions

Handle employee grievances and disciplinary issues with HR support

Facilitate career development through continuous coaching and annual talent processes.

To be successful in this role, you are an inspiring leader with experience in a 5-star guest environment, known for effective communication and leading by example. You are proven in budget management, people management, and team leadership, with training in barista, sommelier, and mixology. You excel in customer service, are familiar with various service styles, and possess an upbeat, professional manner. You are friendly, approachable, with excellent verbal and written communication skills. You are skilled in handling pressure, problem-solving, and organizing staffing requirements. Detail-oriented, engaging, you have strong IT skills and the ability to communicate with key stakeholders and senior management. You demonstrate precision in handling customer details, strong time-keeping, and a sense of ownership and pride in your work.

Application Deadline: Tuesday 08/04/2025