Food & Beverage Services Manager

Organisation: Eden Scott

Salary: £37,253 - £41,043 plus car allowance £3,800 pa

Location: Scotland - work from home

Eden Scott is delighted to be working with the National Trust for Scotland, a charity established in 1931, to provide access and enjoyment to the properties, places and collections in its care. They also exist to protect what they look after for future generations to enjoy; and increasingly they are keen to act as a strong conservation voice for heritage and climate change response across Scotland.

An exciting opportunity has arisen to join the team at the Trust in the role of Food & Beverage Services Manager. This visible and senior management role will develop effective and flexible stock management solutions for NTS food & drink products whilst ensuring that sales and profit are maximised.

The role has responsibility for managing the supply and distribution of food & beverage products/services across the Trust’s portfolio and for the effective management of cost prices, distribution costs, inventory levels and supplier management.

The role is responsible for ensuring trading and business intelligence is generated and maintained through the Trust’s stock management systems, providing insight to the wider organisation on its trading operation. Ensuring that all Food Safety Standards and compliance regulations and policies are kept up to date for catering services and adhered to will be key to this role.

The Trust’s Food and Beverage operation is significant:

33 properties with F&B activity
49 outlets in all parts of Scotland, including islands
25 food & drink suppliers + another 10 non-food suppliers to F&B
Turnover in 2022 7% ahead of pre-pandemic
Budget for 2023 £6.8m net
Significant commercial investment pipeline & growth planned over the next 5 years
This role can be home-based at any location in Scotland with occasional visits to their HQ Hermiston Quay and with the post holder required to travel frequently to other locations on Trust business.

Key responsibilities of the role include:

Stock/Inventory Management

Optimise stock availability of food & beverage products to maximise revenue and profitability
Manage the effective and profitable distribution of products across NTS food & beverage sites
Manage supplier relationships to ensure consistency and continuity of the supply chain
Identify opportunities for savings and added value through economies of scale
Develop stock control measures to ensure wastage is minimised
Use business intelligence to forecast demand and ensure effective supply chains are in place
Support property teams and advise on stock management best working practise to ensure that stock accuracy is maintained and weekly rhythm and routines are established
Trading and Business Analysis:

Monitor and review sales performance across NTS food & beverage sites, providing business analysis and trading insight to the Food & Beverage department and the wider organisation
Support property teams with product, category and promotional opportunities, seasonal planning and trading performance management
Develop and implement cohesive reporting structures and management tools for NTS, regions and properties
Generate detailed analysis of relevant markets, trends and customer insight to deliver business development opportunities
Financial Management/Planning:

Supports Operational and Business Managers with financial management and budget setting relating to food & beverage operating costs
Works closely with the Operational/Business Managers to monitor expenditure and income

Rigorous oversight of relevant Food safety, hygiene, health and practice standards with particular emphasis on dietary and allergens
Provide technical advice to property teams and ensure a regime of compliance, maintenance and monitoring is maintained
Develop, monitor and maintain effective training/toolkits

Contributes to the NTS Food & Beverage strategy, specifically with the provision of Trends/Insights analysis
Responsible for the Trust’s stock management strategy
Provides active contribution to Annual Operating Plans/Budgets as required by regions and properties
We are seeking a candidate with the following:

Driving Licence, valid for driving within the UK
A recognised qualification in a relevant food safety standards/compliance subject (eg HACCP, COSHH)
Intermediate Food Hygiene Certificate or above
Experience/Essential requirements for this role

Proactive and results-orientated with a proven successful track record of managing stock within a fast- moving multi-site food and beverage environment
Demonstrable experience of effective supply chain management, procurement and inventory supply
Broad and deep experience of EPOS and stock management systems
Strong analytical skills and ability to interpret business, financial and trading data and trends
Experience in dealing with a wide range of geographically dispersed staff, suppliers and other stakeholders
Demonstrable experience of detailed financial management taking responsibility for the profit and loss of products and ranges
This role offers an excellent competitive salary within a range of £37,253 – £41,043 plus car allowance £3,800 pa and significant company benefits.

Eden Scott is dealing exclusively with the Trust on this vacancy so to be considered for this exciting opportunity with a truly unique and best in class employer, please submit your CV online or to and for an informal chat or to receive the full role information pack and job description please email or call Sally on 07776 662506.

Closing date for applications 5.00pm 26th May 2023, however, we reserve the right to review CV’s as they come in.

Application Deadline: Friday 26/05/2023