Front of House - Hospitality
Organisation: Conifox Adventure Park
Salary: £5.75 to £9.50 - depending on experience
Location: Kirkliston, Edinburgh
Conifox is a family-owned business situated on the outskirts of Kirkliston. We operate a large outdoor Adventure Park and a newly completed indoor Activity Centre. Our Adventure Park opened in 2015 and offers a great space for families to enjoy, with picnic benches, BBQ, and lots of fun activities to explore, from crazy foot-golf to go-carts, bouncing pillow to sandpit. There is something for everyone to experience. The Activity Centre boasts a large adventure play frame, a toddler play frame, a toddler role-play town, 3 party rooms, a 200-capacity function suite and a 400-seater café selling the best freshly prepared food.
There are facilities for large-scale events, which can cater for up to 4000 visitors. Complete with this £2million investment, Conifox is set to become a destination venue for events and recreational activities both locally and across Scotland.
As a Conifox Team Member, you’ll perform a vital role on the front line of our exciting family friendly business, ensuring that our customers have an enjoyable, positive, and safe experience whilst visiting our facilities.
As a hospitality supervisor at Conifox, you will be responsible for the daily operations of food and drink service to customers within the restaurant, activity centre café and social/corporate events. You will oversee all the issues pertaining to a customer’s dining experience, such as quality control, staff management, inventory, health and safety regulations and customer service. You’ll perform a vital role on the front line of our exciting family friendly business, ensuring that our customers have an enjoyable, positive, and safe experience whilst eating, drinking, and socialising with us.
Duties and Responsibilities:
Be a key member of the hospitality team and deliver top-class customer service consistently.
To ensure that the front of house areas are clean, tidy, and attractive during opening times.
Ensure stock levels are correct and adhered to.
To ensure that all deliveries are checked and put away promptly and correctly
To ensure waste is kept to a minimum during beverage production
Be pro-active at all times and use initiative, to solve any problems that may arise.
Qualifications and Skills
Excellent customer service skills, with the ability to work as part of a team within a public facing environment
Ability to comply with legislation and follow all rules and regulation laid down in the staff handbook and our policies and procedures.
Be a great communicator and have the skill to liaise with a wide range of team members and customers.
Flexible can-do attitude with an approachable and enthusiastic manner.
Ability to remain calm during peak times and ensure excellent customer service is delivered.
Ability to work under pressure whilst maintaining a positive attitude
Applicants must be over the age of 16.
Application Deadline: Sunday 30/04/2023