General Manager, NMS, National Museum of Rural Life in East Kilbride

Organisation: Eden Scott

Salary: £40,158 to £45,082 and significant company benefits including a Civil Service Pension Scheme - National Museums pays between 20 - 24.5% of an employee’s gross salary, 36.5 days annual leave, flexi-time and many more well-being benefits.

Location: East Kilbride

Eden Scott is delighted to be working with the National Museums Scotland whose mission is to preserve, interpret and make accessible for all, the past and present of Scotland, other nations and cultures, and the natural world.

An exciting opportunity has arisen to join the team in the role of General Manager, at their National Museum of Rural Life in East Kilbride. Their 120,000 visitors per annum explore life in the countryside at their five-star museum, farmhouse and historic working farm with retail and catering.

This role will manage the National Museum of Rural Life in line with the priorities of National Museums Scotland to deliver a modern, safe, attractive and dynamic visitor attraction.

Your day-to-day management of the museum will include accountability for their working farm. You will also co-ordinate cross-National Museums Scotland teams to organise a variety of public events and market the museum to their various audiences.

Going forward their strategic focus is to grow their annual visitor numbers whilst maintaining their high levels of visitor satisfaction and increasing their commercial income.

Key responsibilities of the role:
Be responsible for the day-to-day management of the museum, including provision of visitor services, to ensure a high standard of visitor experience, general administration, and oversight of safety and security
Be responsible for ensuring that all aspects of animal husbandry and the day-to-day workings of an operational farm comply to all relevant statutory requirements
Plan and manage the allocated budget, ensuring financial and other procedures are implemented and monitored in an efficient and effective
Coordinate and participate in cross National Museums Scotland teams to organise events, develop and plan displays, and market the museum, including supporting marketing and fundraising as appropriate
Manage and motivate a team of staff, to ensure they meet their full potential and that staff resources are used in an effective manner for the organisation
Develop and manage voluntary support in line with National Museums’ policies and procedures
Commit to good health & safety and access practice and ensure familiarity with National Museums’ health & safety and access policies, procedures and guidelines
Be responsible for the future coordination of the preparation, management and delivery of a Development Plan for the museum for the medium and long term, and for reporting progress
Key skills and experience required:
We are seeking a Visitor Attraction professional with strong proven leadership and people management skills and proven management experience in a customer-facing operation, where you have demonstrated strong leadership skills and commercial awareness. It is vital that you have demonstrable experience of managing projects and budgets as well as an extremely strong customer and safety focus in all that you do. The ability to work collaboratively with a range of cross-National Museums colleagues is important as is a proactive approach in managing others. While not essential, agricultural or livestock management experience would be of benefit.

Applying candidates need to have:
A knowledge and understanding of current developments in the Tourism industry
Significant proven experience in financial, operational and project management
An understanding of customer service in a public-facing organisation
Knowledge of health & safety, security and access issues
Able to manage resources, including the management of budgets and the deployment and performance management of staff
Driving licence

This role offers an excellent competitive salary range is £40,158 to £45,082 and significant company benefits including a Civil Service Pension Scheme – National Museums pays between 20 – 24.5% of an employee’s gross salary,
36.5 days annual leave, flexi-time and many more well-being benefits.

Eden Scott is dealing exclusively with the NMS on this vacancy so to be considered for this exciting opportunity with a truly unique and best in class employer, please submit your CV online to
A full role information pack and job description is available.

Application Deadline: Saturday 17/09/2022