IT Services & Digital Support Officer
Organisation: Newbattle Abbey
Salary: £33,503-£36,378 pro rata
Location: Newbattle Abbey College
We are seeking an IT Services and Digital Support Officer to maintain and continually improve the quality of the IT Service delivery across the college. This role involves providing first-line support for IT infrastructure, software, and classroom technologies, while continually improving the user experience. You will follow best practices to deliver excellent support and assist staff and students.
Purpose of Job
• To maintain and continually improve the quality of the IT Service delivery and
enhance the user experience, including providing first-line support for the IT
infrastructure, software and classroom technologies.
• To observe best practices in the IT Service delivery and following appropriate
processes to deliver an excellent support service across the College, including
educational and learning environments.
• To support staff and students in the effective use of technology to enhance
learning, teaching and business processes.
Application Deadline: Sunday 16/02/2025