Jobs

This is a part time / flexible seasonal role based in Stirling with additional hours over the peak summer months. Looking for someone to start as soon as possible. Performance experience is essential.

As an independent visitor attraction our ethos is grounded in providing truly genuine and memorable experiences in a meaningful and memorable way. Since re-opening the Old Town Jail attraction in 2015 we have continued to invest in and expand the visitor offering including live top-rated performance tours, self-guided audio experience and escape rooms.

This is an exciting opportunity for a varied and rewarding role. We are looking for someone with the right attitude and mindset to thrive in a fast paced and hands-on environment. You must have a passion for customer service combined with performance experience and a creative can-do approach.

As a tour guide within the Jail you are responsible for the well-being of our visitors and each other. Below is an overview of the key responsibilites, there will be occassions where additional duties may be required in order to meet the needs of the business. Stirling Old Town Jail is an inclusive, supportive and creative environment in which we are take proud ownership or our resposbilites to provide the best possible expereince for our visitors.

· Providing performance led tours of the attraction to visitors including operation of AV prompts
· Front desk duties including admitting visitors to the attraction, taking payment, managing bookings, and promoting the Jail experience as well as handling any general enquiries or feedback
· Passionately providing local knowledge and key historical information to visitors
· Ensure a safe working environment for our team and our customers
· Maintaining the cleanliness of the visitor experience
· Supervision of Escape Room sessions, ensuring the reset and delivery of each session in a safe and friendly manner
· Responding to online customer reviews in a friendly and professional manner
· Answering customer queries via email & Facebook messenger

We recruit based on your potential as well as your experience. You will play an important role in the business which provides a secure and rewarding working environment. We believe a great workplace is one that represents the world we live in and how amazingly diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are – your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion and mindset for success and an intention to bring your best to a growing team.

The closing date for applications: 26 April 2023. Auditions will take place in person at Stirling Old Town Jail in May. Send CV to geoff@oldtownjail.co.uk

Application Deadline: Thursday 27/04/2023