Jobs

Mercat Tours Visitor Support Team

People who care about visitors first and last, are passionate about our beautiful city, relish a challenge and will thrive working with our great team – you’re welcome!

Your Skills and Strengths:
• Passion for high quality product and visitor experience
• Excellent communication skills
• Excellent working knowledge of Microsoft Office
• Positive and proactive approach to problem solving
• Attention to detail and record keeping
• Thrives working in a team
• Friendly, energetic and helpful
• Commitment to be the best you can be
• Sense of humour!

It’s important to us that you to feel comfy, confident and at your best when we meet. Get in touch to help us understand your needs and give you a warm welcome. We want you to shine!

Purpose and Role:
✓ Provide visitors with a 5 star warm welcome and farewell
✓ Advise and assist visitor’s choice of tour by phone, email and in person
✓ Promote and process visitor and trade sales by phone, email and in person
✓ Maintain our historic site ensuring 5 star experience throughout
✓ Represent Mercat Tours in a positive, professional manner outdoors at the Mercat Cross and indoors in our reception at 28 Blair Street
✓ Deliver authentic, high-quality experience for our visitors, helping to create memorable moments
✓ Work as a positive, supportive member of our great team
✓ Help drive the growth of Mercat in a positive, sustainable future as part of our dynamic team

Click to see what you can be part of!

Application Deadline: Friday 17/01/2025