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Jobs

Operations Coordinator

Organisation: Greyfriars Kirk

Salary: £26,000 to £30,000

Location: Edinburgh

Background:
Greyfriars Kirk and Kirkyard is one of Edinburgh most popular tourist attractions, which attracts visitors for all over the world. Some visitors come for the links with Harry Potter, Greyfriars Bobby or to immerse themselves in over 400 years of history.

Greyfriars Kirk’s roots go back to 1620 and the site was a place of worship well before then. Today Greyfriars Kirk is a member of The Church of Scotland and it has a committed worshiping congregation. As one of Edinburgh’s historic and iconic landmarks, the Kirk is utilised extensively for a variety of non-religious activities such as concerts, conferences, music recordings, wedding receptions and other social events.

In addition, the Kirk welcomes over 110,000 visitors per year between February-November. The Kirk’s income comes from a combination of income streams including congregational giving, generous donations from visitors and hosting commercial activities. Greyfriars Kirk also works in co-operation with its spinout social enterprises Grassmarket Community Project and the Greyfriars Charteris Centre, which have independent management teams.

Role and Purpose:
We are looking for an energetic, self-motived individual who has a unique skill set to help develop this expanding role. The Operations Coordinator role is multifaceted and requires the right individual to have experience in a range of areas including administration, marketing, communications and customer service.

Possessing outstanding communication skills is vital in this role as you navigate the Kirks many stakeholders. This involves not only communicating through our social media outlets, but also updating our website, email correspondence and face-to-face.

The right individual must have outstanding customer service, as they are normally the first point of contact in respect of visitors, emails, phone calls, general enquiries and appointments. Attention to detail is necessary, as you will be responsible for maintaining the Kirk diary and co-ordination with the ministerial team, the congregation, staff and stakeholders.

This role also comprises of general administration tasks to support the day-to-day operations of the Kirk as well as supporting the Minister, Session Clerk and Operations Manager.

A large part of the role involves being responsible for effective marketing and promotion of all kirk events both religious and commercial. This involves creating and publishing content through our social media platforms and website. The right individual will preferably have experience in a number of software applications including Microsoft Office, WordPress, iZettle, Hootsuite, Salesforce, People Planning Center (or other CRM’s) and Open Broadcasting Software.

In this role, you will also be responsible for the Kirk’s IT and office equipment including the LAN, IT security, database management, mobile IT office equipment, photocopier contract and stationery supplies.

If you are a dynamic individual that is looking for a new challenge that will actually make a difference and you want to be part of an evolving organisation then we would love to hear from you.

Application process: Please send a CV and cover letter detailing your skills and experience and how they align with the role to: communications@greyfriarskirk.com

Application Deadline: Sunday 20/04/2025