Operations Duty Manager (Permanent)

Organisation: The Loch Ness Centre

Salary: £25,000 per annum

Location: Inverness

An amazing opportunity has become available at one of the UK’s leading tourist attraction and leisure brand businesses.

Are you passionate about building a career in the tourism & leisure industry, with a focus on guest experience? If so, then this could be the role for you.

We are currently looking for a full time Operations Duty Manager to join our team at the newly refurbished Loch Ness Centre. You must be a natural leader who is ambitious, flexible, reliable, and possess excellent communication skills whilst enjoying working as part of a team. The role is varied and you need to be a fast thinker and work well under pressure.

Our attraction’s success revolves around our guests and you’ll spend every day finding ways to do things better, for them. Our guests will expect very high standards, so everything we do will be geared towards giving them an outstanding experience every time they visit.

You will work on a rota which includes mornings, evenings and weekends and you must have a guest focused approach. You will be passionate about our standards and implementing our ways of working, ensuring that the attraction operates within procedure at all times.

We’re looking for an individual who has a flair for guest service, has strong communication skills, has a friendly attitude towards colleagues and guests.

In return we will invest in your career. We offer:

Get money back on your medical costs (such as opticians and dental treatments)
Shopping Discounts
An extra day off for your birthday if it falls on a working day!

Salary: £25,000 per annum

Contract: Full time, permanent. (working 40 hours, weekends and bank holidays included)

A full job description can be found on the Continuum Attractions website.

Application Deadline: Sunday 26/03/2023