Jobs

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

Supervise pastry team

Ensure that the required standards are adhered to in the production and preparation of food

Ensure all complaints, requirements and suggestions by customers are attended to accordingly

Give appropriate support or guidance to members of pastry team when the need arises and escalate to the Head Chef when appropriate

Ensure all dishes are prepared and finished to required specification

Monitor the quality and quantity of food prepared

Manage HACCP as required

Prepare a wide variety of goods such as cakes, scones etc. following traditional and modern recipes

Create new and exciting desserts to renew our menus and engage the interest of customers

Ensuring the presentation of products produced will be beautiful and exciting

Monitor stocks for baking ingredients such as flour, sugar etc. and make appropriate orders within budget

Check quality of material and condition of equipment and devices used for cooking

Guide and motivate pastry assistants and pastry chefs to work more efficiently

Support recruitment and training

Maintain a lean and orderly cooking station and adhere to health and safety standards

Visitor Experience:

Support the Head Chef to deliver actions plans based on customer feedback and Mystery Shoppers

To be customer focused at all times and to ensure that customers are given a prompt and efficient service, to be approachable and quick to exceed expectations in fulfilling customer needs

To ensure all food is cooked, presented and served in line with Trust standards using innovation in the method and style of presentation and food service

To support the delivery of hospitality events at Mackintosh at the Willow in line with Trust policy and procedure

Health & Safety, Food Safety, the Environment:

To ensure that the location meets statutory and company requirements of Health and Safety, Food Safety and Environmental legislations and procedures.

To conduct Food Safety and Health and Safety Risk Assessments and ensure that all standards and procedures with regards to Hygiene and Safety are established and maintained in line with the Trust manual.

To ensure all equipment is well maintained and is in good working order.

To make recommendations for renewal and replacement of equipment when required.

To maintain location cleaning schedules.

To ensure that all Trust procedures and work instructions are fully understood and practiced

To attend all health and safety training courses as required.

To promote and encourage environment improving initiative, as appropriate within the business.

To record and report all accidents within the location, adhering to location and company procedures.

Application Deadline: Sunday 06/04/2025