Location – Scotland (Flexible)
Permanent – Full Time
Closing date – 7th November 2021
This is a chance to be involved in an ambitious and truly one-of-a-kind team where our aim is to create remarkable and unforgettable experiences across each and every one of our venues across Scotland. Our Malt Brand Homes will take visitors on an immersive, multi-sensory journey through the flavours of Scotland, sharing our love for Scotch with a new generation of whisky drinkers. Visitors will lose themselves in the journey whisky-making in our experiences and make purchases from our fantastic retail offerings. We want our guests to embrace every minute with us and feel the same way we do about our heritage. Being part of Diageo means being a torchbearer for our brands and making them even better for the next generation. It’s a career-defining responsibility. If you have a genuine passion for our craft, our character and our products, help us continue the story and build a great career in the process.
Feel inspired? Then we may have the opportunity for you.
About the Role
This truly is the dream job for someone looking to join an inspirational team to harness their passion for delivering outstanding and memorable experiences for customers.
The Regional Coordinator is an integral role for the Brand Homes as you will be the first point of contact for many of our guests as they start their customer journey. You will be customer focused and passionate about delivering memorable customer experiences.
You will ensure operational excellence by supporting the management team with all administrative tasks within your region, across the 3 Brand Homes. (Cardhu, Cragganmore and Royal Lochnagar)
The role holder will be responsible for running the Regional Brand Homes mailbox, communicating with a number of internal and external partners. This will require key organisational and communication skills to deliver a great service for all. The role will also require administrative support for our sites and working with the Regional Brand Home Manager to ensure our sites are working at an outstanding standard.
You will also be required to handle the entry of all bookings to systems including travel trade, B2B, media trip and internal business guests.
This is the perfect position for someone with strong administrative experience in an environment where world class service is a minimum expectation. You’ll be an inspirational communicator and empower others to work collaboratively with a positive and enthusiastic approach.
You will have a consistent record of working at pace, balancing multiple priorities and you are results driven with an attention to detail. Along with this you will be able to harness your knowledge and your strong stakeholder management skills as you will be collaboratively working with the Operations, Supply, Retail, Compliance, Finance, and Leadership teams.
This role will have operational complexity and will require advocacy skills, with the ability to think analytically, independently, and strategically.
Full training will be provided for you, we just look for individuals who are either hardworking or have a desire to become true brand ambassadors for our whisky portfolio.
Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.
CHARACTER IS EVERYTHING
Application Deadline: Sunday 07/11/2021