Jobs

Join our team as a Reservations and Relationship Executive at the Loch Ness Centre!

Join us as we walk guests through 500 million years of Loch Ness history. Our guests will be delving deeper into the real places, people, stories, and scientific research that has turned Nessie into an iconic Scottish legend.

As our Reservations and Relationship Executive you will deliver high quality guest service as you answer all booking enquiries and act as a key client contact during all pre-event/ workshop communications.

Using your networking and communication skills you will strengthen ties with local businesses, manage relationships with the travel trade, and engage with coaches for market insights and encourage repeat business. This role also involves active participation in networking events, making active sales calls and contributing creative skills to assist marketing in generating content.

We are looking for someone that is passionate about enhancing the centre’s local presence and achieving strategic objectives through effective relationship-building and creative collaboration.

You will be confident in preparing reports and invoices from a sales system. Sales and customer relationship experience is desirable.

We are looking for a team member with sparkle and passion, that is genuinely interested in providing high quality guest service and telling the stories of our unique attraction. A team playing attitude is a must.

In return, we will invest in your career. We offer:

· Cash back on your medical costs

· An additional day off for your birthday

· Shopping discounts and much more…

Contract: full time hours available. Permanent Contract. Weekends & Bank Holidays included.

Please note that this role is a job share. The other team member in this role is currently on maternity leave and therefore there is full time hours available as a Reservations and Relationship Executive. When they return (approximately May 2025) 12 hours of this role will worked be as part of our Guest Services Team. The remainder will remain in Reservations.

Salary: £12 per hour

A full Job Description can be downloaded from our website.

We look forward to reviewing your application!

Application Deadline: Tuesday 03/09/2024