Jobs

Organisation: Muckle Brig Limited
Salary: £12.50 per hour
Hours: 40 hours per week over 5 days Monday-Sunday
Location: Port Of Leith Distillery and Lind and Lime Gin Distillery in Leith, Edinburgh

ABOUT US
Our company values are at the foundation of everything we do.
We focus on products that we love.
We’re realistic.
We keep our conscience clear.
We achieve everything as a team.
We deal with the difficult stuff first.
We spend our money on the right things.
We invite our friends to parties.
OVERVIEW
So far 2024 has been very exciting (and busy) at Muckle Brig. We have witnessed the beginning of production at Port of Leith Distillery, the home of our single malt whisky and the UK’s first vertical distillery, situated in the historic whisky district of Leith. We have continued to build on our successes at Lind & Lime Gin distillery, where we make our award-winning gin, and have welcomed thousands of guests from around the world to both sites.
The Leith Export Co (LEXCO) is our trading arm. It serves as the online shop for The Port of Leith Distillery and Lind & Lime Gin, and the physical retail spaces at both of those distilleries. The LEXCO retail area sits on Level 6 of our incredible building with views spanning across the Firth of Forth, Leith, and back up across Edinburgh. This is the second LEXCO outlet; the first being at our Lind & Lime Gin Distillery. We think it’s one of the most exciting retail spaces, anywhere.
That’s where you come in.
We’re looking for a passionate, super friendly, outgoing and enthusiastic Retail Assistant with excellent multi-tasking skills to join our whisky, gin and people-loving Retail Team.
As the LEXCO Retail Assistant, you will be the face of LEXCO retail.
Our Distilleries are fun, fast-paced, diverse environments to work in. Excellent communication skills are paramount to a successful day. Your skills, enthusiasm and diplomacy will shine through for our guests and your colleagues within the distilleries.
Duties include:
• Provide excellent customer service.
• Be responsible and proactive.
• Actively up-sell products through in-depth product knowledge and excellent customer engagement to maximise sales.
• Have a flexible approach to working hours and days including working weekends and Bank Holidays as appropriate.
• Maintaining cleanliness and presentability of the retail area.
• Assisting with guests needs as required to ensure an excellent experience.
• Assist with weekly and monthly stock takes of retail stock.
• Fulfilling online retail orders for collection and posting.
• Adhering to Muckle Brig Ltd.’s quality standards including wearing of uniform.
• Adhere to Muckle Brig Ltd.’s Health, Safety and Environment policies and guidelines.
• Being a superb ambassador for all aspects of Muckle Brig including Lind & Lime, Port of Leith Distillery and LEXCO.
• Other tasks as required.
Skills & Experience:
You are a superb communicator with an enthusiastic and flexible approach, with the ability to adapt to any situation. You can create a fabulous atmosphere for all our guests. You are a competent multi-tasker who thrives on being part of a team delivering excellent visitor experience.
• Enthusiastic and confident, warm, friendly and the ability to work within the team, with minimal supervision to a high and safe standard.
• Positive, can-do attitude.
• Ability to adapt to customer flow while maintaining excellent service quality.
• Excellent front of house skills.
• Demonstrable time management skills and the ability to prioritise.
• Previous experience working in retail or within the drinks industry would be advantageous.
BENEFITS
• 20 days holidays per year pro rata + public holidays.
• Employee discount scheme.
• Employee cask programme and share trust.
• Full training given with CPD opportunities ongoing.
This job description is indicative of the nature and level of responsibility associated with the job. It is not exhaustive and there may be a requirement to undertake other duties as required.
If you are interested in joining the team, please email your CV and cover letter to bryony@mucklebrig.com

Application Deadline: Monday 21/10/2024