Seasonal Booking Office Assistant

Organisation: The Royal Yacht Britannia

Salary: £10 per hour

Location: Leith, Edinburgh

Hours: Full time
Duration: Fixed term (June – September)

The Royal Yacht Britannia is an award-winning, five-star visitor attraction and exclusive evening events venue in Edinburgh, which employs more than 160 staff. This former floating palace of Her Majesty The Queen, usually attracts circa 350,000 visitors a year from around the world, and would normally host circa 100 exclusive evening events per annum.

Led by Chief Executive, Bob Downie, Britannia provides an exceptional experience for visitors. This dedication to excellence has led to the Royal Yacht being rated as Best UK Attraction (Which? Magazine) and Scotland’s Best Visitor Attraction for 13 years running. Britannia is also TripAdvisor’s Travellers’ Choice Best of the Best award winner, and the top 1% in the world in its category.

Based on board The Royal Yacht Britannia, this seasonal position is part of the Marketing team. You will be the ‘voice of Britannia’, giving visitors information over the phone and by e-mail. You will also be responsible for other general office administration.

As the UK’s Best Attraction, a passion for offering great customer service, together with an excellent telephone manner is essential, as well as an enthusiastic can-do attitude.

Hours of work will be from 8.55am until 5.05pm. You will be expected to work up to 3 weekends in August.

Company benefits include:
– 10% employer pension contribution (no employee contribution)
– 6.6 weeks/33 days pro-rata, annual holiday entitlement
– Up to one week/5 days pro-rata, long service holiday entitlement
– Hybrid working opportunities
– Life Assurance
– Employee Assistance Programme
– Performance and loyalty payment scheme
– Complimentary tickets and staff discount (Britannia and Fingal Hotel)
– Free car parking for staff at The Royal Yacht Britannia

Please e-mail attaching both your CV and a covering letter explaining why you would like to work for Britannia. Alternatively, post your CV and a covering letter to:

Director of Marketing
The Royal Yacht Britannia
Ocean Terminal

Closing date for applications is 5pm on 25 April 2022.

No agencies please.

Application Deadline: Monday 25/04/2022